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Crowne Plaza Orlando - Universal Blvd

7800 Universal Blvd, Orlando, FL 32819-8950
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Traveler (814)
Room & Suite (279)
Pool & Beach (77)


When visiting the adventure capital of the world, enjoy the award winning service and experience of Crowne Plaza Orlando Universal. Recently voted the top hotel in guest satisfaction among all Crowne Plaza Hotels & Resorts, this Orlando, hotel is where relaxation meets adventure! The perfect blend of modern luxury and impeccable service with a premier setting soaring 15 stories over world renowned International Drive and offering views of popular local attractions and their fireworks or seasonal light shows. A masterpiece that blends Park Avenue elegance with the chic deco of South Beach. The hotel features complimentary scheduled shuttle service to the Universal Orlando Resort including Islands of Adventure, City Walk and Universal Studios, the Worlds of Discovery theme parks including Sea World of Orlando and water pakr, Aquatica, the Walt Disney World theme parks and Wet n Wild. The hotel is also a stop on the I Ride Trolley, serving Universal Boulevard and the International Drive areas for just dollars a day.
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Property amenities
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Free shuttle or taxi services
Business Center with Internet Access
Conference facilities
Free internet
Public wifi
Pool / beach towels
Outdoor pool
Heated pool
Breakfast available
Breakfast buffet
Poolside bar
Banquet room
Meeting rooms
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Non-smoking rooms
Air conditioning
Room service
Flatscreen TV
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Hotel links
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2,468Reviews74Q+A100Room tips
Traveler rating
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Popular mentions
This is a great hotel. The staff is very welcoming and go above and beyond to ensure that you have a excellent stay. We had a group staying their for the football game and everyone enjoyed the hospitality. We had breakfast (buffet) on Sunday morning and the food was delicious and the service was on point. I would definitely come back to tis hotel when In Orlando.
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Response from Terri M, Public Relations Manager at Crowne Plaza Orlando - Universal Blvd
Responded 3 weeks ago
Armando, thank you for this wonderful review. I am pleased to hear you were so happy with your stay with us. It's something our staff takes great pride in, so we value your feedback. We look forward to seeing you again!
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I had a good time at Crowne Plaza Orlando-Universal. Location was perfect with proximity to International Drive and many great activity location. Reception was friendly and Starr did a great job accommodating my party.
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Response from Terri M, Public Relations Manager at Crowne Plaza Orlando - Universal Blvd
Responded 3 weeks ago
Jonathan, thank you for your review. We're so glad you were pleased with our location and service. We'll be sure to share this with Starr. We hope we'll see you again soon!
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Stayed here for 3 nights. Parking is free for IHG reward members which is a plus. The rooms are meh, did not get upgraded. No lounge access. I had to go down to the front desk at least 5 times as my key card would not work. This stay just confirmed that top status means nothing under IHG, which is why I’ve switched my loyalty to other chains.
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Response from Terri M, Public Relations Manager at Crowne Plaza Orlando - Universal Blvd
Responded 4 weeks ago
I am sorry you were not pleased with your recent experience. We do recognize your status, however, we no longer have an executive lounge. With our renovation, this was removed as we added more facilities, updated the lobby and meeting space, and are now working on the rooms. I think you will be very impressed if you would allow us another opportunity to be your host. I do appreciate you sharing your experience.
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Great service - Staff was courteous and helpful. Noteworthy assistance by Starr, who saved my vacation from certain disaster... Clean and quiet rooms Great housekeeping Highly reccommend this facility Thank you.
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Response from Liz H, Director of Sales at Crowne Plaza Orlando - Universal Blvd
Responded 4 weeks ago
Thank you for your very positive review, we appreciate you mentioning Starr and will make sure to acknowledge her assistance and customer service. We also share reviews with the entire team to recognize their overall efforts towards making your vacation enjoyable.
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We have stayed at this hotel numerous times. Love the location. We enjoy the pool. Always clean and inviting. Nice tiki bar next to it to get drinks if you want it. Also light meals and snacks. Rooms are always clean and comfy.
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Response from Terri M, Public Relations Manager at Crowne Plaza Orlando - Universal Blvd
Responded Aug 9, 2019
Happy Birthday! And thank you for once again choosing to stay with us! We're honored to be able to celebrate with you. It's wonderful reading your review and knowing how much you enjoyed your most recent experience. Thank you so much for sharing. We hope to see you again before the next birthday.
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$104 - $234 (Based on Average Rates for a Standard Room)
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United StatesFloridaCentral FloridaOrlando
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