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Crowne Plaza Orlando - Universal Blvd

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7800 Universal Blvd, Orlando, FL 32819-8950
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (841)
Room & Suite (309)
Pool & Beach (82)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 11/20/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Crowne Plaza Orlando - Universal Blvd
Updated 11/20/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#206 of 384 hotels in Orlando
Location
Cleanliness
Service
Value
When visiting the adventure capital of the world, enjoy the award winning service and experience of Crowne Plaza Orlando Universal. Recently voted the top hotel in guest satisfaction among all Crowne Plaza Hotels & Resorts, this Orlando, hotel is where relaxation meets adventure! The perfect blend of modern luxury and impeccable service with a premier setting soaring 15 stories over world renowned International Drive and offering views of popular local attractions and their fireworks or seasonal light shows. A masterpiece that blends Park Avenue elegance with the chic deco of South Beach. The hotel features complimentary scheduled shuttle service to the Universal Orlando Resort including Islands of Adventure, City Walk and Universal Studios, the Worlds of Discovery theme parks including Sea World of Orlando and water pakr, Aquatica, the Walt Disney World theme parks and Wet n Wild. The hotel is also a stop on the I Ride Trolley, serving Universal Boulevard and the International Drive areas for just dollars a day.
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Full view
Property amenities
Parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Bowling offsite
Patio
Kids stay free
Wifi
Pool / beach towels
Outdoor pool
Heated pool
Private pool
Shallow end in pool
Fence around pool
Fitness / spa locker rooms
Restaurant
Breakfast available
Kids' meals
Outdoor dining area
Vending machine
Poolside bar
Raquetball offsite
Squash offsite
Tennis court offsite
Water park offsite
Children's television networks
Highchairs available
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
24-hour security
Baggage storage
Concierge
Convenience store
Gift shop
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Sun deck
Sun loungers / beach chairs
Sun umbrellas
ATM on site
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Blackout curtains
Air purifier
Air conditioning
Desk
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Housekeeping
Interconnected rooms available
Safe
Sofa
Telephone
Wardrobe / closet
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
Radio
iPod docking station
Complimentary toiletries
Hair dryer
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Room types
City view
Pool view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Business
Languages Spoken
English, Spanish
2522Reviews77Q+A100Room tips
Traveler rating
  • 1,122
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  • 123
  • 101
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Popular mentions
coolmammaa wrote a review Apr 2021
435 contributions236 helpful votes
the location is perfect, no doubts about that. The man at the FD was very polite and helpful. Common areas are renovated however the rooms are really tight/small and outdated. A/c was not working on the hallways, it was extremely hot. maybe they could allocate the outrageous parking fee they charge and fix the air conditioning.
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Date of stay: April 2021
Cleanliness
Service
Sleep Quality
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Response from KC Powell, Sales at Crowne Plaza Orlando - Universal Blvd
Responded 5 days ago
Thank you for rating your recent stay with us and I do apologize for the issue you encountered. You will find that most full-service hotels charge for parking and/or resort fees in this market and we are very competitively priced. We do hope that you will give us another chance in the future when you are in Orlando. Thank you.
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Jackie P wrote a review Apr 2021
1 contribution
At check in Christina was very professional and informative. Room was comfortable and view was beautiful. Betty had alot of patience with a very irritating guest at the bar and the food and drinks were good. Only bad thing i can say is that the fire pits weren't working and pool didn't feel like it was 78 degrees but everything else was perfect. Definitely would recommend staying.
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Date of stay: April 2021Trip type: Traveled as a couple
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Response from Christine Burns, Marketing at Crowne Plaza Orlando - Universal Blvd
Responded 1 week ago
Hello AJPrude, Thank you for taking the time to write a review in regards to your recent stay with us, we are delighted to hear you say "Definitely would recommend staying." We look forward to welcoming you back real soon!
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Holiday Inn Day... R wrote a review Apr 2021
1 contribution
Came to Orlando to celebrate anniversary. Christina was so professional and informative at check in. Our executive suite on the 15th floor was beautiful and the view at night was nice. Betty at the bar was patient with a very aggravating guest. Food and drinks were amazing. Thank you for everything.
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Date of stay: April 2021
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Response from Christine Burns, Marketing at Crowne Plaza Orlando - Universal Blvd
Responded 1 week ago
Hello holidayinndaytonaber, Thank you for taking the time to write a review in regards to your recent stay with us, we are delighted to hear you say " Thank you for everything." We look forward to welcoming you back real soon!
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Laney S wrote a review Apr 2021
4 contributions1 helpful vote
My husband and I came here for a quick weekend and had a wonderful time. The lobby, restaurant and outdoor area seemed recently updated and was nice. I was super impressed with the hotels restaurant. Every single meal we had was delicious and great portions, the staff was on top of their game.
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Date of stay: March 2021Trip type: Traveled as a couple
1 Helpful vote
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Response from KC Powell, Sales at Crowne Plaza Orlando - Universal Blvd
Responded 3 weeks ago
Hello and thank you for taking the time to write a review in regards to your stay with us earlier this month. So glad to hear that you were impressed and enjoyed all your meals. We look forward to welcoming you back real soon!
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aircrewpilot wrote a review Mar 2021
cleveland7 contributions4 helpful votes
Just stayed at this property and want to share some observations. I’ll start by saying the staff that I encountered are very nice and professional. My concerns are definitely not staff related. That being said the general condition of the rooms here is deplorable. The carpets in the corridors as well as in the guest rooms is very dirty and in need of replacement. The rooms have soiled furniture and stains on the walls. There is just a general feeling of uncleanliness. The filth at this property is not a housekeeping problem but the fact that the rooms have not been updated in many years. Also, this area is not on the nicer end of International Drive. The restaurants in close proximity to the hotel are mostly fast food places. I don’t feel particularly safe walking around and would strongly recommend not walking around that area at night. This property needs a total overhaul.
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Date of stay: March 2021
Rooms
Cleanliness
Service
Trip type: Traveled on business
1 Helpful vote
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Response from Christine Burns, Marketing at Crowne Plaza Orlando - Universal Blvd
Responded 4 weeks ago
Dear Jon D, Thank you for taking the time to write a review in regards to your stay. We appreciate your feedback both positive and negative, we would like to assure you that a room renovation is in the near future so we hope you will come back again.
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Previous
PRICE RANGE
$86 - $215 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
crowne plaza orlando universal hotel orlando, orlando crowne plaza, crown plaza orlando, crowne plaza universal orlando
LOCATION
United StatesFloridaCentral FloridaOrlando
NUMBER OF ROOMS
400
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Frequently Asked Questions about Crowne Plaza Orlando - Universal Blvd
Which popular attractions are close to Crowne Plaza Orlando - Universal Blvd?
Nearby attractions include Teatro Martini (0.3 miles), Hogan's Beach Shop (0.3 miles), and Pirate's Dinner Adventure (0.3 miles).
What are some of the property amenities at Crowne Plaza Orlando - Universal Blvd?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Crowne Plaza Orlando - Universal Blvd?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Crowne Plaza Orlando - Universal Blvd?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Crowne Plaza Orlando - Universal Blvd?
Yes, parking is available to guests.
What are some restaurants close to Crowne Plaza Orlando - Universal Blvd?
Conveniently located restaurants include Cooper's Hawk Winery & Restaurants, FishBones, and Boteco do Manolo.
Are there opportunities to exercise at Crowne Plaza Orlando - Universal Blvd?
Yes, guests have access to a pool, a fitness center, and locker rooms available in the fitness center during their stay.
Are any cleaning services offered at Crowne Plaza Orlando - Universal Blvd?
Yes, dry cleaning and laundry service are offered to guests.
Does Crowne Plaza Orlando - Universal Blvd offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Crowne Plaza Orlando - Universal Blvd?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Crowne Plaza Orlando - Universal Blvd?
Many travelers enjoy visiting City Hall (7.9 miles) and Jack Kerouac House (9.0 miles).