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Crowne Plaza Orlando Universal

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Crowne Plaza Orlando Universal
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2,063 Reviews from our TripAdvisor Community

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Showing 1,798: English reviews
Level Contributor
5 reviews
3 hotel reviews
5 of 5 stars Reviewed yesterday NEW via mobile

Two main things about this hotel:location and facilites. Close to all main atractions in the area:Disney land,Universal studio,Sea world,Orlando Premium International outlets for shopping.A lot of restaurants around hotel as well as gas station just across and Wallgreens 5min walk. Hotel has good facilites:Nice pool area,good gym,arcade room with games,spacious parking(if you are coming with your car). Good,clean and spacious... More 

Helpful?
Thank Simeunovic A
Dublin, Ireland
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed yesterday NEW

The Crowne Plaza staff go out of their way to help. We got a beautiful room 1009 with lots of space, lovely powerful shower and comfy bed. Mini fridge in room is great if you fancy a quiet night in your room with a cold drink. It was a birthday celebration so we got an upgrade which allowed us access... More 

Helpful?
Thank DONNA D
2 reviews
3 of 5 stars Reviewed 2 days ago NEW

(-) I noticed when I arrived in my room small ants on one of the beds, on the night table and in the bathroom!!! Asked to change room but been told that they were sold out. Both cleaner and someone from pest control came to spray and vacuum my room straight after. Unfortuntely there were still some ants even the... More 

Helpful?
Thank Lena S
Anthony L, General Manager at Crowne Plaza Orlando Universal, responded to this review

Thank you for your response. I am so sorry that you experienced this and the efforts to remedy were not successful. I am thankful that all else went well and appreciate your positive comments about our staff. More 

Hong Kong, China
Level Contributor
133 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed 3 days ago NEW via mobile

Good price. Their suite is quite a good size and the room is clean and tidy. Breakfast is ok with normal international buffet! Good location as we were able to go around for restaurant in walking distance.

Helpful?
Thank Angus L
Terri M, Public Relations Manager at Crowne Plaza Orlando Universal, responded to this review

Thank you for this review. It's great to know you enjoyed your stay and our breakfast. Yes, we are surrounded by many restaurants and entertainment complexes. Did you make it to the Orlando Eye? There are a number of restaurants as well as Madame Tussaud’s, SEA LIFE Aquarium. Always a good time. We hope you'll visit with us again and... More 

Level Contributor
3 reviews
4 of 5 stars Reviewed 5 days ago NEW

Everyone at the front desk is amazing. I believe Nicole assisted me when I had left an item behind in my hotel. She was brilliant in retrieving the item for me (after checking out) ASAP and allowed me to get to work on time. Victor from the restaurant was great as well. The location is great for Universal (not the... More 

Helpful?
Thank Tristan H
Terri M, Public Relations Manager at Crowne Plaza Orlando Universal, responded to this review

Tristan, thank you for taking the time to share this fantastic review. We will certainly make sure Nicole and Victor know how much you appreciated their hard work. Our apologies though for the problem you encountered with the wifi and your lights. Our wifi usually receives high scores. So, we'll be sure to look into what was happening. We need... More 

London, United Kingdom
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

My and my wife stayed in this hotel recently and can say it was very good , the location is right on international drive and offers free bus service to Disney and universal studios . The hotel staff are very friendly and helpful with great knowledge of all the parks and modes of transportation etc . Only criticism I would... More 

Helpful?
Thank Adam W
Terri M, Public Relations Manager at Crowne Plaza Orlando Universal, responded to this review

Adam, thank you for sharing this wonderful review. We're so glad you enjoyed your stay and will return. When you do I think you'll be very impressed. Our rooms are next in our renovation. So your experience will be that much better. As well, we do have some rooms with refrigerators. So when you're making your reservations please see if... More 

Miami, Florida
Level Contributor
38 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My family stayed for 2 nights and couldn't ask for anything else in a hotel stay. Nice staff and very comfortable accommodations. Hotel is about 15 minutes away from Disney and centrically located near restaurants.

Helpful?
Thank LuluAcosta
Terri M, Public Relations Manager at Crowne Plaza Orlando Universal, responded to this review

Thank you for this fabulous review. It's great to know you enjoyed your stay and our location. We hope you'll visit again soon. We're also right around the corner from Universal Studios and SeaWorld. So if you didn't visit either of those on this last trip and plan to on your next we hope you'll stay with us again. More 

Liverpool, United Kingdom
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 1 week ago

Just returned from a wonderful stay at the crowne plaza orlando universal blv. From the staff to management especially Lasandra . They could not have made are stay more enjoyable .IF you have not tryed this hotel it is a most we will be returningmany thanks crowne plaza.. JT.England

Helpful?
Thank James T
Terri M, Public Relations Manager at Crowne Plaza Orlando Universal, responded to this review

From all of us, especially Lisandra, thank you for this wonderful review. We all truly appreciate it and are so glad you enjoyed your experience. We do hope you'll be able to return soon. Next summer Universal Orlando is opening their new water park, Volcano Bay. It's sure to be amazing and worth the trip from England. More 

Palm Coast, Florida
Level Contributor
66 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed in this hotel for a conference for four nights. The room was clean and appropriated well for a Crowne Plaza. The staff was friendly. Being a mostly "resort/attraction " hotel, the prices (bar,restaurant,gift shop) reflected that. All in all a pleasant stay- nothing special but accommodating.

Helpful?
Thank camguy01
Terri M, Public Relations Manager at Crowne Plaza Orlando Universal, responded to this review

Thank you for this wonderful review and for being our guest. It was our pleasure to be your host and appreciate your kind review. We do hope you'll come back again and stay with us. Please visit our website when you're making you plans. We have a variety of packages for both leisure and business travel. More 

Level Contributor
5 reviews
5 of 5 stars Reviewed 2 weeks ago

Upon check in I was greeted with a warm friendly smile making me feel welcome and special. Moses who checked me in acknowledged my status as a IHG rewards member and thanked me for being a member and staying at is hotel. The room was modern, spacious and clean with all the amenities I needed to help me feel relaxed.... More 

Helpful?
Thank Joe L
Terri M, Public Relations Manager at Crowne Plaza Orlando Universal, responded to this review

It's great to read how much you enjoyed your stay thank you so much for this outstanding review. When you're planning your next visit please download our app. You'll receive special offers for the restaurant and IHG rewards. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Fitness Center with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
When visiting the adventure capital of the world, enjoy the award winning service and experience of Crowne Plaza Orlando Universal. Recently voted the top hotel in guest satisfaction among all Crowne Plaza Hotels & Resorts, this Orlando, hotel is where relaxation meets adventure! The perfect blend of modern luxury and impeccable service with a premier setting soaring 15 stories over world renowned International Drive and offering views of popular local attractions and their fireworks or seasonal light shows. A masterpiece that blends Park Avenue elegance with the chic deco of South Beach. The hotel features complimentary scheduled shuttle service to the Universal Orlando Resort including Islands of Adventure, City Walk and Universal Studios, the Worlds of Discovery theme parks including Sea World of Orlando and water pakr, Aquatica, the Walt Disney World theme parks and Wet n Wild. The hotel is also a stop on the I Ride Trolley, serving Universal Boulevard and the International Drive areas for just dollars a day. ... more   less 

Additional Information about Crowne Plaza Orlando Universal

Address: 7800 Universal Blvd, Orlando, FL 32819-8950
Location: United States > Florida > Central Florida > Orlando
Price Range: $130 - $218 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Orlando Universal 4*
Number of rooms: 400
Reservation Options:
TripAdvisor is proud to partner with IHG, Expedia, Odigeo, Priceline, Booking.com, Travelocity, Hotwire, Hotels.com and Jetsetter so you can book your Crowne Plaza Orlando Universal reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Orlando Universal Hotel Orlando
Orlando Crowne Plaza
Crown Plaza Orlando
Crowne Plaza Universal Orlando
Hotel Style:
#40 Luxury Hotel in Orlando
#72 Business Hotel in Orlando
#96 Romantic Hotel in Orlando
#124 Family Hotel in Orlando
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