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Comfort Suites Universal Studio Area

#94 of 338 Hotels in Orlando
Certificate of Excellence
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5617 Major Boulevard, Orlando, FL 32819
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Comfort Suites Universal Studio Area
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573 Reviews from our TripAdvisor Community

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Showing 449: English reviews
Toronto, Canada
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

I booked 4 nights in this hotel thinking they have great customer service and okay hotel as per the reviews. I haven't even checked in yet just called in (July 21, 2016 in the morning) to make sure my reservation was received (via booking.com) and this person who answered is not very helpful nor pleasant on the phone (she sound... More 

Helpful?
Thank RedTootsieRoll
Hugo G, Front Office Manager at Comfort Suites Universal Studio Area, responded to this review

Thank you very much for providing your feedback, I am embarrassed and deeply concern about the lack of customer service shown to you. This is out of character for our staff and certainly contrary to our standards. You can be sure that this will be addressed immediately. Please feel free to contact me if you have any further questions or... More 

1 review
4 of 5 stars Reviewed 1 week ago

The people were nice, the breakfast was great. The shuttle was free, but you catch it at the hotel next door, which is fine. You have to get tickets for the shuttle and it can get sold out. We had to take a cab one day (about $10) to Universal. A Burger King, Golden Corral, Japanese Steakhouse and Orlando AleHouse... More 

Helpful?
Thank Hope S
Irina M, General Manager at Comfort Suites Universal Studio Area, responded to this review

Dear Hope S, Thank you for leaving your very informative feedback and letting other travelers know of your experience! We are glad to hear that you found our hotel location and amenities favorable! We always love to hear positive feedback about our staff here as it really helps us reinforce our culture through guest interaction and feedback. I truly appreciate... More 

West Palm Beach, Florida
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Right across the street from Universal. Just over the overpass to International Drive. Cracerbarrel and T.G.I. Friday's right there. The breakfest buffet is everything you would expect. I like the rooms with the little sitting area. When we get tired at the Park, we spend the rest of the day in the pool. If you don't mind driving to Universal... More 

Helpful?
1 Thank Leota C
Hugo G, Front Office Manager at Comfort Suites Universal Studio Area, responded to this review

Thanks so much for providing us your wonderful feedback! It pleases me to read you found our location conveniently located with plenty of places to eat, and close to Universal Studios. I am also glad you had time to enjoy the amenities we offer, such as free breakfast and the pool area and found our suites accommodating. Once again thank... More 

Level Contributor
32 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

The accommodations are very nice here in this family friendly property. The rooms are comfortable and quiet. Although the property is near the Fl Turnpike, Universal Studios and The Holy Land Experience the area is not on a busy street and it is a very restful place with a nice pool. Each morning a nice breakfast is served to all... More 

Helpful?
Thank ranatl
Hugo G, Front Office Manager at Comfort Suites Universal Studio Area, responded to this review

Thank you very much for sharing your recent stay in our hotel. I am glad you and your family had a great time while visiting us and enjoyed our amenities such as the pool and breakfast. We know there are many hotels to choose from in the area and we sincerely appreciate you choosing ours. Hope to see you soon! More 

Texas
Level Contributor
75 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here 4 nights. Beds were comfy and the rooms were clean. There is a large outdoor pool and hot tub. Breakfast was good with plenty of tables. You can walk to universal from here but we used uber (parking at universal is $20) The hotel has a shuttle to universal but we learned that was a first come... More 

Helpful?
Thank lakoria
Hugo G, Front Office Manager at Comfort Suites Universal Studio Area, responded to this review

I wanted to personally thank you for taking the time to share your stay at our hotel. I am glad you found our hotel and accommodations comfortable. We strive to make every guest feel special. Thank you very much for stay with us, and I hope next time you visit our wonderful city you will make Comfort Suite your home... More 

Bogor
Level Contributor
27 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I moved in the hotel as transition before we embarked to other town and found this very good hotel with very friendly and helpful staff. The room was clean and spacious enough to fit in my family size of 5. It made an excellent value of price we paid. Keep it on!

Helpful?
Thank 348wisnup
Irina M, General Manager at Comfort Suites Universal Studio Area, responded to this review

Dear 348wisnup, Thank you so much for review! We are glad to hear you had an enjoyable stay and that we were able to surprise you with the hospitality of our staff and cleanliness of our hotel as all of us truly care about our guests so they feel home while away from home. Thank you again for sharing your... More 

Tampa, Florida
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

You cant ask for a better location. Just minutes away from Universal and from International drive. Very friendly front office. The room was clean and neat. Had to use the bussiness center to print something out and what well organized and clean. The only negative is that Ive stayed and other Comfrort Suites, and this has the smallest breakfast area.... More 

Helpful?
Thank E-man1979
Irina M, General Manager at Comfort Suites Universal Studio Area, responded to this review

Dear E-man1979, I just wanted to take this time to thank you for leaving your comments about your resent visit to the Comfort Suites Orlando. Your opinion is very important to us. We are delighted that you enjoyed your stay with us. Thank you for your compliments on our staff. I'm sorry you were not able fully enjoy our complimentary... More 

Aberdeen, United Kingdom
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We had a wonderful stay here, the breakfasts were superb, the staff couldn't do enough for you - they were so helpful and informative, there was a lovely pool area which the kids loved and fantastic coffee was available on tap! It's close to Universal and a selection of shops and restaurants - I would reccommend it to anyone!

Helpful?
Thank MiaCat1523
Irina M, General Manager at Comfort Suites Universal Studio Area, responded to this review

Dear MiaCat1523, We are delighted to hear that you had a wonderful stay with us and enjoyed our complimentary breakfast, coffee, pool area and other amenities. It is nice to know that our staff provided you with a great service. They work very hard to make every guest feel special. Thank you so much for staying with us and recommending... More 

Saint Louis, Missouri
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This location is very convenient to Universal! The rate was very reasonable, the accomodations were roomy, and the staff was friendly. We also enjoyed the included breakfast. I would highly recommend this hotel.

Helpful?
Thank Robin K
Irina M, General Manager at Comfort Suites Universal Studio Area, responded to this review

Dear Robin K, Thank you for taking the time to review our property. We know there are many hotels to choose from when traveling to this area and we sincerely appreciate you choosing ours and recommending it to other travelers! Hope that you find your way back to our hotel on your next trip to Orlando in the near future.... More 

Columbus, Ohio
Level Contributor
32 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

The front desk staff are very friendly and helpful! Rooms are spacious and clean, with extra amenities you would not expect of a hotel in this price range. The continental breakfast had many options and plenty of seating, making this hotel good for groups and families. It is only a short cab ride from Universal and is a great budget... More 

Helpful?
Thank OhioState94
Irina M, General Manager at Comfort Suites Universal Studio Area, responded to this review

Dear OhioState94, Thank you for taking the time to review our property and letting others know of your experience! We are glad to hear you had an enjoyable stay with us. Thank you for your nice comments about our staff. I will share your comments at our huddle with the staff as they always love hearing positive feedback about their... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Shuttle Bus Service
  • Free Breakfast
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Comfort Suites Universal Studio Area

Address: 5617 Major Boulevard, Orlando, FL 32819
Location: United States > Florida > Central Florida > Orlando > Florida Center
Price Range: $86 - $185 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites Universal Studio Area 2.5*
Number of rooms: 101
Reservation Options:
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Also Known As:
Comfort Suites Universal Studio Area Hotel Orlando
Comfort Suites Orlando
Orlando Comfort Suites
Hotel Style:
#64 Family Hotel in Orlando
#88 Romantic Hotel in Orlando
#113 Business Hotel in Orlando
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