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Comfort Suites

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Traveler (149)
Room & Suite (119)
Pool & Beach (41)
Overview
  • Excellent52%
  • Very good35%
  • Average9%
  • Poor2%
  • Terrible2%
Travelers talk about
“universal studios”(117 reviews)
“front desk”(79 reviews)
“free breakfast”(38 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Free Shuttle or Taxi Services
2 Star Hotel
All hotel details
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Rooms
Aug 5Aug 6
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (689)
Filter reviews
536 results
Traveler rating
277
179
49
16
15
Traveler type
Time of year
LanguageEnglish
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277
179
49
16
15
Show reviews that mention
All reviewsuniversal studiosfront deskfree breakfastroom was cleanthe holiday inn expressfree shuttleeach morningyogurtgolden corralwould stay here againother hotelssofa bedmicrowave and fridgehot breakfasthot tubinternational drivecity walk
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1 - 5 of 536 reviews
Reviewed 6 days ago via mobile

I have been to sooo many hotels and I am shocked to see the quality of breakfast. It’s horrible. The eggs are overdone , the waffle is soggy and the scrambled eggs look disgusting ..If I were you either I would eat out or not...More

Thank goodmom2005
Response from Irina M, General Manager at Comfort SuitesResponded 5 days ago

Dear goodmom2005, Thank you for your comments in regards to your recent stay at the Comfort Suites. I am suddened that we fail the opportunity to impress you with overall hotel experience. I'm very sorry you found our breakfast food unsatisfactory. Our breakfast is served...More

Reviewed 3 weeks ago via mobile

Been a lot of places around the world! This Comfort Suites is at the top. No need to stay at an high priced place when you can have the best for less $$$. Sandy at the front desk welcomes you like a Mother. Everyone from...More

1  Thank Richard N
Response from Irina M, General Manager at Comfort SuitesResponded 3 weeks ago

Dear Richard N, Thank you so much for the glowing review of our hotel. I am very happy to hear that the staff did such a great job taking care of you and your family while you were here! It will be my pleasure to...More

Reviewed June 1, 2018 via mobile

My family stayed at Comfort Suites for 5 nights while we were in Orlando. There were a few cons & a lot of pros. First the cons... *The beds were too firm in my opinion. I like a softer bed but that's just a personal...More

1  Thank LL1979
Response from Hugo G, Assistant General Manager at Comfort SuitesResponded June 2, 2018

Dear LL1979 Thank you for sharing such a wonderful and detailed review. First, please accept my sincere apology to you and your family for the rug condition, this is totally unacceptable and be assured it's being addressed. We appreciate your kind comments of our housekeeping...More

Reviewed May 31, 2018

Our family of 5 stayed in two rooms at this Comfort Suites the night before we began our Disney vacation. We arrived near midnight following a 9 hour trip. The hotel was nearly full. When I booked online, there were only 3 rooms left, so...More

1  Thank kbtbsbbb
Response from Hugo G, Assistant General Manager at Comfort SuitesResponded June 2, 2018

Dear kbtbsbbb Thank you for sharing your review with the Trip Advisor family. I am truly sorry the room location was not to your satisfaction, but as you mentioned, at that time of the night in a sold-out day it's difficult to accommodate, please accept...More

Reviewed May 31, 2018

Good staff. Dakoy is exceptional at the front desk and helpful and friendly every time I stay here ( about 40 times). The front desk is responsive and helpful. I would not hesitate to recommend this hotel.More

Thank G B
Response from Hugo G, Assistant General Manager at Comfort SuitesResponded June 2, 2018

Dear GB Thank you for sharing your experience with the Trip Advisor Community. I will be sure to let our staff know they had such a positive impact on your experience. Once again thank you for your review, and recommending our hotel. We are looking...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet (WiFi)
Breakfast included
Fitness Center with Gym / Workout Room
Hotel Amenities
Free Parking
Shuttle Bus Service
Wheelchair access
Breakfast included
Meeting Rooms
Business Center with Internet Access
Laundry Service
Multilingual Staff
Self-Serve Laundry
Non-Smoking Hotel
Breakfast Available
Dry Cleaning
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Center with Gym / Workout Room
Heated pool
Outdoor pool
Hot Tub
Details
Price range
$96 - $180 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#65 Family Hotel in Orlando
#89 Romantic Hotel in Orlando
#113 Business Hotel in Orlando
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
$96 - $180 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#65 Family Hotel in Orlando
#89 Romantic Hotel in Orlando
#113 Business Hotel in Orlando
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveler (149)
Room & Suite (119)
Pool & Beach (41)
Dining (23)
Amenities (34)
Business Center & Event Rooms (4)
Questions & Answers
Ask a question
Cougar140
June 25, 2018|
Answer
Response from Hugo G | Property representative |
Dear Cougar140 Yes, the bus will also take to Volcano Bay.
1
Vote
mer_cheung
March 26, 2018|
Answer
Response from mach2_13 | Reviewed this property |
it goes several times a day and go can book at the hotel. it just will not get to the parks in time for the earliest opening times for Harry Potter early openings.
0
Votes
Nikhil T
March 16, 2018|
AnswerShow all 4 answers
Response from mach2_13 | Reviewed this property |
The food is excellent. yes there are shuttles but walking is easy 20-25 minute walk.
1
Vote
Room Tips
"The front desk is very helpful. I would never stay at CI in Buena Vista. I have stayed on every floor here..."
Read review
"Our room was on the second floor. We did not have any issues with noise, etc."
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"Ask for a room that does not have grit glued to the bottom of the tub."
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"Higher Floor seemed less noisy"
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