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Embassy Suites by Hilton Orlando Airport

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Embassy Suites by Hilton Orlando Airport
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912 Reviews from our TripAdvisor Community

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Showing 900: English reviews
Georgia
1 review
5 of 5 stars Reviewed yesterday NEW

The hotel was outdated but offered a nice quiet area for accessibility to the different parks. The services provided by personnel were excellent. Also, the hotel is children friendly and offer many activities for engagement.

Helpful?
Thank pettiesr
Knoxville, Tennessee
Level Contributor
9 reviews
5 of 5 stars Reviewed 2 days ago NEW

My husband and I were moving are daughter to Atlanta and this hotel was perfect for us. My husband and I were able to have the bedroom while her and her boyfriend had the living room pull out couch. The breakfast was huge and cooked to order. Also free cocktails and snacks in the afternoon. We also had a service... More 

Helpful?
Thank kittykundert
5 of 5 stars Reviewed 2 days ago NEW

It is difficult to find great customer service anywhere. This hotel was loaded with it. The two shuttle drivers so friendly and helpful. The front counter staff members so professional, nice and knowledgeable. Bartender made sure my food was prepared quickly so I could return to the conference on time. There was remodeling occurring on the fourth floor but staff... More 

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank 477sherrip
Jersey City, United States
2 reviews
3 of 5 stars Reviewed 2 days ago NEW

Points for being new and in good condition. I was only there for literally 7 hours to sleep before an early flight so to be fair they didn't have much opportunity to impress me but service at check-in was not distinctive at all for a Hilton Honnors Gold member.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Steven F
Chicago, Illinois
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

I am a business traveler. My flight had been delayed but I used the Hilton app to check in on line and select my room. The app gives you an option to indicate what time you will arrive - I selected midnight due to the delays. Imagine my surprise when I arrived at the hotel shortly after 0100 to be... More 

Helpful?
Thank sharonward5
EmbassySuitesOIA, Front Office Manager at Embassy Suites by Hilton Orlando Airport, responded to this review

Thank you for your review. We sincerely apologize for the unacceptable level of service that you experienced. We try our best to make sure all of our guests have a rewarding stay, and we are very sorry that we did not achieve that. We’ve addressed these issues with our staff and hope that next time you’re in the area, you’ll... More 

Boston, Massachusetts
Level Contributor
18 reviews
4 hotel reviews
4 of 5 stars Reviewed 4 days ago NEW

Everyone was very Friendly, hotel was very nice, rooms were great but I was there July 1-10 and 1 elevator was down the whole time, not very helpful to a group of people with disabilities that I was part of. Long waits for the 1 elevator for everyone! about 1/2 hour at times!

Helpful?
Thank annefracht
EmbassySuitesOIA, Front Office Manager at Embassy Suites by Hilton Orlando Airport, responded to this review

Thank you for staying with us and sharing your kind words and constructive feedback with us. I’m sorry we were not able to provide you with the comfortable experience you deserved. Your satisfaction is very important to us and we appreciate your feedback. The elevator, unfortunately, is beyond what our team can repair and requires the elevator company itself. They... More 

Williamsburg, United States
2 reviews
4 of 5 stars Reviewed 6 days ago NEW

My overall experience at this hotel was great. The location was great for the theme parks and airport. The only problem I had was with checking into the hotel. I arrived around noon from a 4 days cruise and my family and I was very tired we were hoping to checkin right away but it took over 3 hours.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Annissia B
EmbassySuitesOIA, Front Office Manager at Embassy Suites by Hilton Orlando Airport, responded to this review

Thank you for taking the time to share feedback on your recent stay with us. Your complimentary review of our hotel the Embassy Suites Orlando Airport is much appreciated! Hopefully, we'll have the opportunity to host you again soon. Embassy Suites Orlando Airport. More 

Lauderdale Lakes, Florida
1 review
3 of 5 stars Reviewed 1 week ago NEW

The female Hispanic front desk staff member was extremely rude. Our party had a number of issues regarding overcharging our credit cards and/or obtaining information for travel. One elevator was broken which caused long waits coming and going.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank RuthE55
EmbassySuitesOIA, Front Office Manager at Embassy Suites by Hilton Orlando Airport, responded to this review

Thank you for taking the time to write about your recent stay at our hotel. Our team members are working harder than ever to deliver the exceptional service. We are truly sorry about your experience with our front desk team. The elevator is beyond any control of the hotel. The repair is underway with the elevator company. We understand how... More 

Washington DC, District of Columbia
Level Contributor
128 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 1 week ago

They are about half way through the renovation. The new rooms are fantastic. The staff is always happy to please. They hare a free shuttle to the airport. The happy hour and breakfast are top notch. The reno is hardly noticeable

Helpful?
Thank dcfiread
EmbassySuitesOIA, Front Office Manager at Embassy Suites by Hilton Orlando Airport, responded to this review

Thank you for taking the time to share feedback on your recent stay with us. Your complimentary review of our hotel the Embassy Suites Orlando Airport is much appreciated. We are happy you liked our newly refreshed suites as well as the breakfast and evening reception. Hopefully, we'll have the opportunity to host you again soon. Embassy Suites Orlando Airport More 

Raleigh, North Carolina
Level Contributor
354 reviews
134 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
3 of 5 stars Reviewed 1 week ago

Nice property that is undergoing renovation. The staff does try hard.By reading the reviews and the history, it appears that the property has had an elevator down over a week. This is an inconvenience for sure. The hallways where the renovation is not taking place need to be vacuumed. Lots of loose garbage and trash cans throughout the property need... More 

Helpful?
Thank ECU1987
EmbassySuitesOIA, Front Office Manager at Embassy Suites by Hilton Orlando Airport, responded to this review

Thank you for taking the time to write about your recent stay at our hotel. Our team members are working harder than ever to deliver the exceptional service you have come to expect and appreciate your comments about the Embassy Suites Orlando Airport. We are facing some challenges while going through our refresh, however once completed everything will be back... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Free Breakfast
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Free Breakfast
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Centrally located Embassy Suites Hotel offering a beautiful garden atrium, 174 two-room suites, and over 3,000 square feet of flexible meeting space. ... more   less 

Additional Information about Embassy Suites by Hilton Orlando Airport

Address: 5835 T.G. Lee Boulevard, Orlando, FL 32822
Location: United States > Florida > Central Florida > Orlando
Price Range: $101 - $209 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Orlando Airport 3.5*
Number of rooms: 174
Reservation Options:
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Also Known As:
Embassy Suites Orlando
Orlando Embassy Suites
Hotel Style:
#71 Business Hotel in Orlando
#89 Romantic Hotel in Orlando
#115 Family Hotel in Orlando
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