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Country Inn & Suites By Carlson, Orlando Universal

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7701 Universal Boulevard, Orlando, FL 32819
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1 room 1 adult
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Country Inn & Suites By Carlson, Orlando Universal
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719 Reviews from our TripAdvisor Community

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1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

Excellent hotel with a great location and a excellent service... And a delicious breakfast. The hotel is close to the universal parks the outlets and also a walgreens across the street if you need something else The only complain is the wifi in the rooms is not so good need to improve that.

Helpful?
Thank Rafael B
Philadelphia, Pennsylvania
1 review
1 of 5 stars Reviewed 3 days ago NEW

When I travel, I always book at County Inns & Suites. However, after this visit I will never book a hotel through the Carlson family of hotels again. When I woke up, I looked outside to find a lot of people and at least a half dozen Orlando Police cars in the lot. When I called the front desk to... More 

Helpful?
Thank Stevemon2016
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

We always stay here - once a month - club Carlson members etc. Our car was broken into along with 45 others. No security. No cameras. No lights on the far side of the way too small parking lot. In the past this hotel has allowed NON handicapped plated or placard vehicles remain parking in the handicap spots. Thus far... More 

Helpful?
Thank Mrsohtobe
Kelly C, General Manager at Country Inn & Suites By Carlson, Orlando Universal, responded to this review

Thank you for taking the time to write your review. The Country Inn and Suites, Orlando Universal and the Carlson Rezidor Hotel Group will work diligently to ensure all guests are properly taken care of. We are fully cooperating with the Orlando Police Department in regards to the incident that occurred on our property and are pleased that they were... More 

Newbern, Tennessee
Level Contributor
131 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

My family and I stayed here for two nights. I was very very pleased with our stay. My family all feel the same. We had two rooms. Both were two queen beds. Very clean. The beds were cozy. The rooms have microwaves and refrigerators. There is a small gym on the first floor. The hotel is in a convenient location.... More 

Helpful?
Thank Anichols39
Raleigh, North Carolina
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 6 days ago NEW

I was semi-tolerating the worn decor, musty smell, spotty wifi, crowded insufficient breakfasts, broken tv remotes, rowdy teenagers, and spiders crawling on my luggage, but after almost 50 cars got broken into in the parking lot and the staff had NO IDEA it had happened, we decided to move to a different hotel. Wouldn't stay here again.

Helpful?
1 Thank Segmentia
Kelly C, General Manager at Country Inn & Suites By Carlson, Orlando Universal, responded to this review

Thank you for taking the time to write your review. The Country Inn and Suites, Orlando Universal and the Carlson Rezidor Hotel Group are working diligently to ensure all guests are properly taken care of. We are fully cooperating with the Orlando Police Department in regards to the incident that occurred on our property. More 

Toronto, Canada
Level Contributor
27 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel is a little dated and needs a renovation. The staff is very nice and helpful. In particular the frontdesk (Calvin, Gemida and the young black male who worked Sunday night). Sorry I did not get your name. I was able to get an early check in at 11am on Sunday. I did notice the police and was worried... More 

Helpful?
Thank David L
Grand Rapids, Michigan
Level Contributor
22 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed 1 week ago

I struggled with whether I should give an average or poor rating on this hotel, but we really did not have a good experience (and yes, I read TripAdvisor reviews before booking). While part of my displeasure may have been that my mom and I had just stayed at a really nice Universal Studios property before moving here for a... More 

Helpful?
2 Thank eickyeicky
Kelly C, General Manager at Country Inn & Suites By Carlson, Orlando Universal, responded to this review

Thank you for taking the time to write your review. The Country Inn and Suites, Orlando Universal and the Carlson Rezidor Hotel Group will work diligently to ensure all guests are properly taken care of. We are fully cooperating with the Orlando Police Department in regards to the incident that occurred on our property. More 

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