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Country Inn & Suites By Carlson, Orlando

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Country Inn & Suites By Carlson, Orlando
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937 Reviews from our TripAdvisor Community

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Showing 702: English reviews
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Reviewed yesterday NEW

We made a reservation for a block of rooms. Each couple took the time to call and make their own reservation. About a week before we left, the new group sales manager took the time to call and tell me that we were supposed to have paid almost a month earlier. I finally got in touch with someone and they...

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Helpful?
Thank Katie G
Yorba Linda, California
Reviewed 1 week ago NEW

The price is good. The location is okay. Breakfast is decent. Like the free parking and free WiFi. That is the good. The not so good is the overall property. It is old and frankly smells. The carpet needs to be cleaned in the rooms. There are obvious stains on the drapery. This place is tired. Oh, and I didn't...

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Helpful?
Thank Jtg415
CarlsonRezidor, Customer Care at Country Inn & Suites By Carlson, Orlando, responded to this review

Thank you for reaching out and writing a review. We are glad to hear that you appreciate the location of our hotel, as well as the breakfast, WiFi, and the free parking. On the other hand, we apologize that you were not satisfied with the condition of the hotel during your stay, such as the room you had and the...

Liverpool, United Kingdom
Reviewed 1 week ago via mobile

We stayed here for 3 nights as a base for our days out in Orlando. The location is ok. It's about a 20min walk to the big wheel and the main restaurants. However, most people have cars so this won't be a problem. We decided to walk everywhere so we could enjoy a few drinks outside. The hotel is basic...

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Helpful?
Thank cskel1981
Northwood, United States
Reviewed 1 week ago

We stayed here for 2 nights from an experience we had at same property in Oct'14. The management has obviously changed hands, and it is not way meeting the standard of the chain for Country Inn and Suites. We stay at this chain often, and this property was a disappointment. I travelled with family that was there for 1st time,...

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Helpful?
Thank Kelly M
CarlsonRezidor, Customer Care at Country Inn & Suites By Carlson, Orlando, responded to this review

Thank you for continuously patronizing Country Inn & Suites. We apologize for the multiple issues you've encountered during your stay. This is not the kind of experience we want our valued guests, like you, to have. Your feedback will be forwarded to the hotel management to ensure situations like these won't happen again in the future. We look forward to...

Reviewed 1 week ago

The "Suite" was just a room. Do I understand the word "Suite" wrong? Probably because it had 2 beds that we didn't request. Anyway, if you get up the wrong side of the bed, you literally FACE the wall. Bathroom was clean. Shower wasn't great. Had to browse channels to find which ones were working. The parking lot was empty...

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Helpful?
Thank Mark D
CarlsonRezidor, Customer Care at Country Inn & Suites By Carlson, Orlando, responded to this review

Hi Mark. Thank you for taking the time to share your experience. It is good to know that you were satisfied with the accessibility of our hotel to the Universal Studios. However, we apologize for the issues you've encountered during your stay. This is not the kind of experience we want our valued guests, like you, to have. Your comments...

Reviewed 1 week ago

The first time staying here I was pleasantly surprised by the great boutique style hotel I found on Booking.com, but the greatest feature was the Front Desk manager Zina! Not only was she incredibly courteous, personable, accommodating and lovely, but acted as a personal concierge and assisted us with so many additional needs. I was blown away at how above...

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Helpful?
Thank Paul D
KS
Reviewed 1 week ago

Review collected in partnership with Country Inns & Suites By Carlson
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1Thank Donna B
Management response:

Morgantown, United States
Reviewed 2 weeks ago

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank johnnab862
Management response:

Orlando, Florida
Reviewed 2 weeks ago

If you're looking for a bang for the buck this is the place. Pool, cable, wi-fi, breakfast, and really clean rooms makes for a nice place to stay in the Orlando area. I really like the mattress and the comforters, they feel fresh and new. I like the atmosphere and the staff is friendly. I'd go back there again for...

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Helpful?
Thank jlarteta66
Management response:

I am glad that you felt that we were great. I hope that you tried one of our signature waffles with your breakfast.The next time that you visit the Country Inn & Suites Orlando you should take the time to pay a visit to many of our local attractions including the I-Drive 360 attractions including the Orlando Eye. We look...

Bloomington, Illinois
Reviewed 2 weeks ago

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank Mary Jo W
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Breakfast included
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Shuttle Bus Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Breakfast Available
Official Description (provided by the hotel)
Whether you're planning a family vacation to Florida or a professional business trip, the Country Inn & Suites Orlando hotel is a great place to stay. Our Orlando hotel near Walt Disney World(R) Resort, Universal Studios(R) and Sea World(R) theme parks offers a convenient, scheduled shuttle for guests, to ensure your trip is hassle free. We have Orlando hotel rooms and suites for every occasion, and offer a complimentary hot, continental breakfast, outdoor pool, boardroom, Fitness Center and more. With all the perks available at the Country Inn & Suites Orlando hotel, there's no better place to stay during your Florida vacation. ... more   less 

Additional Information about Country Inn & Suites By Carlson, Orlando

Address: 7701 Universal Blvd, Orlando, FL 32819-8371
Location: United States > Florida > Central Florida > Orlando > Florida Center
Price Range: $75 - $177 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Orlando 2.5*
Number of rooms: 170
Reservation Options:
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Also Known As:
Country Inn & Suites Orlando Universal Hotel Orlando
Country Inn And Suites Orlando Universal
Country Inn International Drive
Country Inn Orlando
Orlando Country Inn
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Questions & Answers

Here's what travelers have asked, with answers from Country Inn & Suites By Carlson, Orlando staff and other travelers.
45 questions
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Vancouver, BC

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Questions? Get answers from Country Inn & Suites By Carlson, Orlando staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask for a room on the parking lot side. The other side is by a roadway and you'll get to hear the trash truck at 5am on Mondays.”
 of 5 bubbles Jtg415, 1 week ago | Read review
“Close to Universal Studios (9 min). That's it.”
 of 5 bubbles E3082DBmarkd, 1 week ago | Read review
“The suites are great & a big difference for only a few dollars more!!!”
 of 5 bubbles X342UHpauld, 1 week ago | Read review
“try to stay away from the elevators”
 of 5 bubbles jlarteta66, 2 weeks ago | Read review
“Try ANY other hotel but NOT this Carlton LOCATION As Club Carlson member - Please corporate office - remove this listing. SO SAD”
 of 5 bubbles jenseno762, 4 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question