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Hotel was ok we were happy to be able to check in early. Food and parking expensive. Room service food quality was excellent. No extra toilet paper in room. Same trash on floor was in the room from the time we arrived till we left....More
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Response from Robyn W, Manager at Wyndham Grand Orlando Resort Bonnet CreekResponded April 13, 2015
We strive to provide our guests with the highest level of customer service and satisfaction and I apologize for failing to meet your expectations.
Thank you for sharing your concerns with us and I will address your comments with our management team.
We booked the WG on our drive down and were more than satisfied with the cost, the accommodations and the friendliness of the staff. It's definitely a place we would stay again.
One thing to be aware of when figuring the cost is the resort...More
Response from Robyn W, Manager at Wyndham Grand Orlando Resort Bonnet CreekResponded May 8, 2015
Thank you for sharing your comments with us. Our resort and parking fees are included in the confirmation sent at the time of booking and reiterated again during check-in. If we failed to communicate these charges to you, I sincerely apologize. We hope to see...More
Response from HeidingOut | Reviewed this property |
The shuttles at Bonnet Creek condos are not free. Only if you are a guest of the Grand hotel. In my experience, Uber is a better choice for getting back/forth to the condos. Often getting an Uber XL for $6-$10 to... More
The shuttles at Bonnet Creek condos are not free. Only if you are a guest of the Grand hotel. In my experience, Uber is a better choice for getting back/forth to the condos. Often getting an Uber XL for $6-$10 to Epcot/Hollywood Studios/Magic Kingdom. The shuttle charges per head and it's $5.00-$7.00. And, it runs at inconvenient times. Where Uber will pick you up and drop you off as needed. Plus, Uber XL charges per ride not per person.