We’ve stayed here numerous times, and have never really had a complaint: well, except the outrageous $27 self parking fee; but you’re close to the Mouse, so you’ll pay this at nearly every resort. And I’ve learned to accept it, as the nightly stay at Wyndham Grand is actually quite the bargain: Especially when compared to the Disney owned resorts, which are way overpriced. Wyndham Grand at Bonnet Creek offers a unique venue: Its located “inside the ears”; meaning it’s within the Disney boundaries. However, the property isn’t owned by Disney. This gives them the advantage of a prime location and proximity to the Disney Parks, but without the high cost and control associated with Disney. The Hotel itself is set among some time-share condos, that form a circular group of buildings surrounding a small lake. The hotel has 14 total floors, with mostly the same room layouts in each. Some do have bunk beds, but you’ll have to give up the balcony for that. The balconies are nice, and offer a view over the lake, with Disney in the background. Rooms are clean and simple, but are starting to show their age just a bit. The bath area is decent, though our water took forever to get warm. Beds are actually still comfortable. Amenities here include several(5-6) pool areas, 2 lazy rivers, 3 or more hot tubs, and a couple of water slides. Note: Some of these may be closed due to covid. The 2 main hot tubs at the hotel were open, but they fill up quick(again, covid limitations). The slides closed once or twice, but opened again later in the day. They do close the pool a couple of times a day, for about an hr, to clean and disinfect. I will say, Wyndham follows the rules, if safety is a concern for your family. To me, I’m just ready for normalcy, if I’m vacationing. There are other activities, such as mini-golf, ping pong, corn-hole, and more. Sadly, the arcade has been removed. This was nice in yrs past, especially on those rainy afternoons, to keep the kids occupied. Restaurants here are a bit limited overall. Deep Blu is their signature eatery, and has some really fresh seafood: However, the menu is somewhat limited at this time. The adjacent bar has decent drinks, and tasty, but again limited sushi offerings. There’s a breakfast place in the lower lobby, but we’ve never thought it was great. There is also a coffee shop in the main lobby, with a few quick bite offerings. And they do now have an actual room service, but that’s right, it’s limited too. Overall: Given the affordable price, the heated pools, the hot tubs, and other amenities, staying here makes sense, while visiting the Orlando theme parks. But there’s also a few negatives that I can’t seem to forget. The first is that we had a serious noise issue from the room below ours at 3am. And after realizing many others had already called and complained, we were told it was being taken care of. But at 5am, it was still going. The other issue is the extremely rude valet person on the morning of our check out. I heard him arguing with a customer in the garage. In 35 yrs of travel, I’ve never witnessed this. Sadly, I later saw the same guy being rude to another patron. Hopefully they address this, as the rest of the staff was top notch, and very courteous. But, for now, and for these reasons I have to keep the review at a 3 star this visit. Sorry..... …
I don't usually valet, but Rick at Wyndham's bonnet Creek really set the bar up high! I appreciate him and all the details that made him simply amazing. We may come back to this resort just for the excellent service.
I had a great time in this hotel everything is so fancy and luxurious there was an agent at the front desk which went out of her way to help me and make my honeymoon special , my wife definitely loved it , her name was Christina I think she was super nice and professional we will come back for sure. THANKS FOR EVERYTHING!!
Resort is surrounded by other plush resorts. Great: location, quiet, pleasant professional staff. Know before you book: the daily resort and self parking fees alone can be over $100 per day. We paid a $30 resort fee, but other guests were paying $60 per day. Then, with no nearby parking, the $27 (self parking) was also a daily fee. I dont like "surprise fees" that weren't listed in the site that I booked from (not Wyndham site, but they're still expected to be forthcoming about the fees at checkin).
Everything about this place made it a special first vacation for my family of four. The short distance to the parks, splash pad, the starbucks (and super friendly baristas) in the lobby, and Rick the valet, are just a few of the great offerings of this hotel.