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We stayed here for the Epcot Food & Wine festival in September 2017. The hotel was fine and definitely less expensive than staying "on campus" at Disney. The walk to Disney Springs was simple and the shuttle busses to the parks were very convenient.
Holidaying from Australia for 2 months in your beautiful country. Unfortunately only stayed here 1 night out of our 5 due to Hurricane Irma in Sept'17. From what we saw from late night arrival approx. 11pm to late checkout next day 1pm was impressive. The...More
1 Thank Rick T
Response from Kendall M, Guest Relations Manager at Hilton Orlando Lake Buena Vista - Disney Springs™ AreaResponded January 19, 2018
Thank you for taking the time to share your experience with us! We are so happy to hear that you were able to discover all of the fantastic amenities that our property has to offer in just the short time that you stayed with...More
The location is perfect for walking to Disney Springs. Other than that I did not like it here. Checkin took a very long time. Rooms were not ready. Rooms are very dated. Broken drawers in room where refrigerator was. Air conditioning was horrible even when...More
1 Thank CSellitti822
Response from James G, General Manager at Hilton Orlando Lake Buena Vista - Disney Springs™ AreaResponded 5 days ago
Thank you for your review. I deeply regret that we did not meet your expectations during your recent stay at our resort. Your comments are most appreciated, and they will be addressed by our leadership team, to determine where improvements and enhancements can...More
Usual Hilton standard. Went for 5 nights, accompanied my wife for a conference. The proximity and access to Disney Springs is definitely a plus. Another plus was the 24 hour Mainstreet Market. Had a lot of options for food, snacks, coffee, drinks, etc. Our room...More
Congested. Thin walls. Folks behind check on counter let everyone know what their politics were. Hooked into a non-refundable over-priced room that they changed when I arrived ( even though I was told I had picked my room a month ahead of time.More
Response from James G, General Manager at Hilton Orlando Lake Buena Vista - Disney Springs™ AreaResponded 6 days ago
Thank you for taking the time to provide us with feedback. We pride ourselves on delivering memorable experiences to each of our guests, and we have unfortunately fallen short of our goal during your recent stay. Please accept my sincere apology for the...More
When I was there in December and February 2018 it left at 8am and we were able to get to Magic kingdom and Epcot about a half an hour before rope drop. It was plenty of time today get to the ride we were not able to get a... More
When I was there in December and February 2018 it left at 8am and we were able to get to Magic kingdom and Epcot about a half an hour before rope drop. It was plenty of time today get to the ride we were not able to get a fast pass for which allowed us to get on Frozen in Epcot.