Daily Resort Charge will be added to the room rate and includes: Guest internet access: Disney shuttle: 2-16 oz Starbucks coffees: 2-16 oz bottles of water: DVDNow rentals: $5 off tickets sold at concierge desk: local/toll-free/credit card calls.
Hilton Orlando Lake Buena Vista is located in the Walt Disney World® Resort, connected via Skybridge to Disney Springs®. As an official Walt Disney World® hotel, guests can now enjoy the Disney Early Entry Benefit, 30 minutes early entry to any Theme Park every day. That means you'll have even more time to experience the dazzling Walt Disney World® 50th Anniversary Celebration. A Park reservation and valid ticket or pass for the same Park on the same date and valid Resort ID are required.
Guests can also enjoy continuous shuttle transportation to all Disney theme parks, a Disney character breakfast every Sunday at Covington Mill, and an on-site Disney Store, where guests can purchase theme park tickets and essentials.
We have stayed at this property every year for the past 5 trips to Disney (minus 2019), for Thanksgiving. This year, the service was terrible while checking in at around 6 pm. We were given our keys for two rooms by a gentleman who was either tired or irritated. Greeted with "how can i help you" and insisted on waiting for my husbands license who was waiting outside with our kids and luggage. Rooms are TIRED! drawers/cabinets that do not align, are beaten up, marked up, refrigerator that freezes whatever you put in there, towels that are worn out, mattresses that were lumpy and so uncomfortable that even after a long day at the parks, we had trouble sleeping. The carpet had random spots of dark stains so we kept our shoes on the entire time. The bathroom shower had great pressure but caulking is worn out around the showers and floors, toilet would run every so often all night and the drain backed up in the shower the first night. Did like that there is an extra sink on the outside of the bathroom for us to use if someone is occupying the bathroom. We originally started staying at this hotel several years ago because we enjoyed the service, the breakfast option and the buses to/from the parks. Now, the bus schedule is maybe one/two times in AM to get where you want to get to, and same with PM to return. Buses to the park is NOT a reason to consider this hotel anymore. Breakfast is no longer an option. Now you receive $12/per person, up to two people, per reservation. This was the first hotel that only gave us $24 for our two rooms because it was under the same name. We did however call Hilton directly and they took care of it and actually made us feel as if being loyal customers mattered. Will not be staying here again. Perhaps service is no longer important to this particular hotel and they could care less if you return because someone will want to come and stay in your place. Won't be us ever again. Plenty of other places to choose from in this area.…
I was initially disappointed when we ended up at this hotel, as Hilton Bonnet Creek wasn’t available and I absolutely love it there. I was pleasantly surprised when we arrived. My husband is gold and we were upgraded to a pool/Disney Springs view which was great. They started serving real breakfast the week before and that was nice in the mornings. Loved that you could walk to Disney Springs. Transportation to the parks was also pretty good. We only got to use the pools on the evening of our arrival and it started to storm quickly after we got in, so that was a bummer. The pool area looked really nice though and it was pretty big! My only real complaint is that we didn’t stay longer!
This 5 star is for the most sweetest manager ever! Debra, you went above and beyond for Zach birthday. Even with the mishap, you exceeded all of our expectations on trying to make my 6 year old so incredibly special. The service could have stopped once we left, but you went above and beyond to make sure he got his bag. In my book... you are the epitome of what Hilton embodies and they are so incredibly lucky to have you. I hope you are able to pads your kindness to others. You made our disney trip magical. Thank you from the bottom of my heart.
Nice rooms, close to Disney Springs, good parking, nice staff. There is a nice lobby bar with food and a great market with convenient microwaves for guest use. It was decorated nice for Christmas. The gym is nice too.
Room needed updated carpeting as it was torn in a few places. Housekeeping skipped cleaning my room when I had asked for every day service because they were busy. No gift shop had me scouring for necessities. Nice location as it was close to everything we wanted to see and do.