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Hilton Orlando Lake Buena Vista - Disney Springs™ Area

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Hilton Orlando Lake Buena Vista - Disney Springs™ Area
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4,028 Reviews from our TripAdvisor Community

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Showing 3,525: English reviews
Anchorage, Alaska
Reviewed yesterday NEW

Overall it's a good hotel, it is in need of remodeling in the guest rooms and some common areas. It just needs management to pay attention to detail... such as cleanliness and disrepair. The location is wonderful, getting to Disney Springs is safe and easy.

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Helpful?
Thank GreginAlask
Mansfield. UK.
Reviewed yesterday NEW

On arrival at approx 2000 at The Hilton, Buena Vista Palace Hotel, Florida, (Booked through Virgin Holidays) I was told that the room was not ready. After some delay we were given a voucher for a free drink. I was then told we would be upgraded to a suite with superior views, as soon as it was serviced. Originally I...

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Helpful?
Thank VicJill
Columbus, Ohio
Reviewed 2 days ago NEWvia mobile

My husband's observation of the condition of the shower curtain had me laughing, so I asked my parents in the next room if kittens had been in their bathroom as well. Sure enough, they had been! It's probably a manufacturing defect in the curtains, but they sure don't launder well. A minor glitch in each of our two rooms (noisy...

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Helpful?
Thank FrecklesGirl
NORMAN
Reviewed 2 days ago NEW

I started this stay off with a disappointing check-in experience. I booked a King room through the Hilton app (I verified this with my email confirmation). The day before my arrival I got on-line, did the digital check-in (Diamond member) and chose a King room. However, when I arrived the next day, they moved me rooms to a double queen....

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Thank flyou
Boca Raton, Florida
Reviewed 3 days ago NEWvia mobile

Stayed here many times before but sadly wont be staying again Room was showing extreme signs of wear, carpets stained, a/c noisy, walls in bathroom cracked, bath stained lights not working. On checkout I mentioned this and was told "yes the rooms need updating BUT you have to understand we are a family hotel and the rooms get used by...

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Helpful?
Thank 1857ah
James G, General Manager at Hilton Orlando Lake Buena Vista - Disney Springs™ Area, responded to this review

Thank you for taking the time to write your review. We do apologize that you had a disappointing experience during your stay with us. At Hilton, we always aim to ensure every guest feels cared for, valued and respected. Your feedback will help us to deliver this brand promise. Guest satisfaction is very important to us and we try hard...

Sewickley, Pennsylvania
Reviewed 3 days ago NEW

This was a clean and comfortable Hilton that is within walking distance of Disney Springs. The rooms are nice but a little dated. The lobby, restaurants, pool and staff are excellent. My family was very comfortable during our weeklong stay.

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1Thank kenneweg
James G, General Manager at Hilton Orlando Lake Buena Vista - Disney Springs™ Area, responded to this review

Thank you for your review. A great review is music to our ears. At the Hilton we are very happy to provide our guest with first class quality service. We look forward to see you again for another week long family vacation should you return to the Orlando area. Thank you, James Grosso

Providence, United States
Reviewed 3 days ago NEW

I just spent a few days at this Hilton for a convention. The public areas are spotless and well maintained, but the rooms are tired and in need of updating. That being said, every staff contact I had was the best. From the front desk to the bell men to housekeeping. They were helpful, polite, and really seemed to care....

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Helpful?
Thank Michael T
James G, General Manager at Hilton Orlando Lake Buena Vista - Disney Springs™ Area, responded to this review

Thank you for your wonderful review of our property. We are pleased to hear that you enjoyed your visit and that you found our staff to be friendly and accommodating. We have a great team that we are very proud of. We hope that you will visit us again in your future travels. Thank you, James Grosso

Michigan
Reviewed 5 days ago NEW

I've stayed at this hotel for the same event since 2012. Each year, it gets worse and worse. The only positive I can find this year is the location. It's very convenient to Disney Springs. The mildew in this hotel, my room in particular, was horrible. I know this is common to Florida accommodations. However, I never experienced it this...

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Helpful?
Thank Phx115
James G, General Manager at Hilton Orlando Lake Buena Vista - Disney Springs™ Area, responded to this review

Thank you for taking the time to write your review. We do apologize that you had a disappointing experience during your stay with us. At Hilton, we always aim to ensure every guest feels cared for, valued and respected. Your feedback will help us to deliver this brand promise. Guest satisfaction is very important to us and we try hard...

Englewood
Reviewed 5 days ago NEW

I stayed at the Hilton during my usual trip to Florida every year to visit my family. Very nice hotel and excellent service! Ate at the Benihana, very nice restaurant too. It was cold so I couldnt enjoy the pool but the room was very clean! The bed a bit too firm but I am very happy with my stay...

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Helpful?
Thank SunLifeBeach
James G, General Manager at Hilton Orlando Lake Buena Vista - Disney Springs™ Area, responded to this review

Thank you for a wonderful review! We are pleased to hear that you enjoyed your annual Florida trip with us. We have a great team that we are very proud of. We do hope that you will come back on your next Florida trip and give us another opportunity to serve you. Thank you, James Grosso

Ottawa, Canada
Reviewed 6 days ago NEW

We stayed on this hotel for the last Thanksgiving holiday. For the price you pay...it did not meet our expectation or did have the Disney magic. Only good thing to say was the location otherwise everything else is way overpriced; including the Disney tickets. Disney tickets could be purchased at the Disney store inside the hotel for much cheaper than...

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Helpful?
Thank Solar2015
James G, General Manager at Hilton Orlando Lake Buena Vista - Disney Springs™ Area, responded to this review

Thank you for your review. We truly appreciate your feedback and do our best to ensure you have enjoyable stay.Your input will help us to ensure we remain one step ahead of our guests' needs and we do hope that you will return in the future so that we may have the opportunity to make it right. Thank you, James...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Ideally located in the Disney Springs™ area, the Hilton Orlando Lake Buena Vista hotel is steps from exciting theme parks and popular tourist attractions. Shuttle transportation to Disney Theme Parks is included in your stay. On Sundays, take the kids to a Disney Character Breakfast. Relax in two outdoor, heated swimming pools, children's spray pool or tropical outdoor spa. Savor a variety of cuisines at one of the seven restaurants and lounges. ... more   less 

Additional Information about Hilton Orlando Lake Buena Vista - Disney Springs™ Area

Address: 1751 Hotel Plaza Boulevard, Disney Springs Resort Area, Orlando, FL 32830-8430
Location: United States > Florida > Central Florida > Orlando
Price Range: $135 - $331 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Orlando Lake Buena Vista - Disney Springs™ Area 4*
Number of rooms: 814
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels, HotelsforEveryone, Orbitz, Hotels.com, Priceline, Odigeo, Cancelon and Jetsetter so you can book your Hilton Orlando Lake Buena Vista - Disney Springs™ Area reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton In Walt Disney World Hotel Orlando
Hilton Hotel Orlando
Walt Disney Orlando
Hilton Orlando
Hotel Style:
#33 Top resorts Hotel in Orlando
#43 Luxury Hotel in Orlando
#77 Business Hotel in Orlando
#116 Romantic Hotel in Orlando
#120 Family Hotel in Orlando
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Questions & Answers

Here's what travelers have asked, with answers from Hilton Orlando Lake Buena Vista - Disney Springs™ Area staff and other travelers.
87 questions
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Questions? Get answers from Hilton Orlando Lake Buena Vista - Disney Springs™ Area staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“ONLY get a room in the main building.”
 of 5 bubbles VicJill, yesterday | Read review
“Parlor rooms are quite the value.”
 of 5 bubbles michaelhB8635HO, 1 week ago | Read review
“Tyrone at Andiamo Italian restaurant was a top notch waiter, I highly recommend this restaurant.”
 of 5 bubbles dennispL4047QI, 3 weeks ago | Read review
“If you're going to be going out a lot, ask to be placed near the Disney Bus pickup!”
 of 5 bubbles FRDesigns, 5 weeks ago | Read review
“Go to higher floors and ask for view of Disney springs. Nicely lit at night.”
 of 5 bubbles Jillfriend, Nov 1, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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