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Hilton Orlando Lake Buena Vista

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1751 Hotel Plaza Boulevard Disney Springs Area, Orlando, FL 32830-8430
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (955)
Room & Suite (409)
Dining (113)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 07/27/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hilton Orlando Lake Buena Vista
Updated 07/27/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#210 of 367 hotels in Orlando
Location
Cleanliness
Service
Value
Guests enjoy special Disney perks including Disney Extra Magic Hours benefit and Disney 60-day advance FastPass+ (with valid Disney Theme Park ticket). Hilton Orlando Lake Buena Vista is located in the Walt Disney World® Resort, connected via Skybridge to the best of Disney shopping, dining and entertainment at Disney Springs®. As an official Walt Disney World® hotel, our guests enjoy continuous shuttle transportation to all four Disney theme parks and Disney Springs, Disney character breakfast Sundays at Covington Mill, access to purchase Disney Theme Park tickets on-site and an on-site Disney Store. The resort features seven restaurants and lounges, a 24-hour marketplace serving Starbucks® coffee, two outdoor resort pools, 24-hour fitness center and business center.
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Room & Suite (409)409
Full view
Property amenities
Paid private parking on-site
Wifi
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Free shuttle or taxi services
Business Center with Internet Access
Conference facilities
Parking
Paid wifi
Hot tub
Pool / beach towels
Outdoor pool
Heated pool
Restaurant
Breakfast available
Breakfast buffet
Poolside bar
Car hire
Banquet room
Meeting rooms
Baggage storage
Concierge
Convenience store
Non-smoking hotel
Sun loungers / beach chairs
ATM on site
Dry cleaning
Self-serve laundry
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Room features
Air conditioning
Fireplace
Housekeeping
Room service
Safe
Refrigerator
Flatscreen TV
On-demand movies
Room types
Non-smoking rooms
Suites
Family rooms
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Good to know
HOTEL CLASS
HOTEL STYLE
Family Resort
Family
Languages Spoken
English, Spanish
Hotel links
Special Offer:Price Match Guarantee
5,449Reviews207Q+A100Room tips
Traveler rating
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Popular mentions
TravelAgent wrote a review Jun 2020
1 contribution
They do not take pets! this is misrepresented, I am not sure why one would think they did. Also, the Dolphin and Swan do not either even though it says they do, also, the Doubletree is the same issue....this all needs to be revised.
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Date of stay: June 2020
Value
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kevh938 wrote a review Mar 2020
San Francisco, California260 contributions40 helpful votes
This hotel is probably the most convenient if you are going to Disney World. You can also walk across to Disney Springs to do all your shopping. The pool is great, restaurants and cafes inside hotel. Staff was great. Very convenient to many attractions!! Enjoy!!
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Date of stay: January 2020Trip type: Traveled on business
1 Helpful vote
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Response from KendallmMiller, Guest Relations Manager at Hilton Orlando Lake Buena Vista
Responded Mar 23, 2020
kevh938, Thank you for taking the time to leave us a review of your recent stay. We are so glad you had a great time at Hilton Lake Buena Vista and that you enjoyed our location steps from Disney Springs. We hope to have the opportunity to welcome you back in the future!
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Seattle Traveler wrote a review Mar 2020
Seattle, Washington1 contribution1 helpful vote
The refund runaround from this hotel in the wake of the Coronavirus is despicable. We are a small business who booked rooms for a conference in Orlando in March. The conference was cancelled due to the PANDEMIC. This hotel chain, who speaks to the "warmth and comfort" during these difficult times -- is holding 4k for hotel rooms that were never used. The ridiculous amount of personal time spent on the phone being handed to one incompetent customer service rep after another is ridiculous. Way to handle it, Hilton. We would love to been in Orlando to work, but the work was cancelled. From a small business to your huge business, way to take care of the little guy.
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Date of stay: March 2020
Value
Service
Sleep Quality
Trip type: Traveled on business
Room Tip: stay away. they don't care about you, ultimately.
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Response from James G, General Manager at Hilton Orlando Lake Buena Vista
Responded Mar 21, 2020
Dear 559seattletraveler, This is certainly an unprecedented time, and I apologize for the challenges you have experienced. The cancellation of meetings and processing of individual attendee refunds are subject to many factors including whether reservations were booked directly with the hotel or through the meeting organizer or a third party. If you would please contact me directly so that I may better understand the circumstance so we may work toward a proper resolution, it would be most appreciated. I look forward to hearing from you. Sincerely, James Grosso General Manager
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michellegrunberg86 wrote a review Mar 2020
Tampa, Florida172 contributions23 helpful votes
Service was extraordinary. Kris at the Front Desk made us feel super welcomed. Mike cane out and greeted us too. Mohammed in restaurant was awesome. Our rooms on 10th floor were great. Used the movie coupon and enjoyed Knives Out. Pool was beautiful and peaceful. We had a perfect stay. Thank you for rolling out the red carpet even when no one else in house. We were honored.
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Date of stay: March 2020Trip type: Traveled with friends
1 Helpful vote
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Response from James G, Owner at Hilton Orlando Lake Buena Vista
Responded Mar 21, 2020
Dear michellegrunberg86 Thank you so much for the glowing review! I am so very pleased that you had such a great experience at our resort! I will be certain to personally recognize each of the team members you mentioned for providing excellent service. I do hope we have an opportunity to welcome you again!
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Beth S wrote a review Mar 2020
1 contribution1 helpful vote
My family and I traveled from Tampa to Orlando to stay at the lake buenavista hotel. We almost canceled due to the coronavirus, but ultimately decided this might be our last get out of jail free pass. This is the safest place you could possibly be during this time. There are a total of 12 guests. Meaning there are more employees and guests and we are being treated like royalty. I highly suggest if you need to just get out for 24 hours that you check out Lake Buena Vista Hotel by Hilton. You will not be disappointed. And they have two awesome restaurants open, ❤️
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Date of stay: March 2020Trip type: Traveled with family
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Response from Rachel_ORLDW, Guest Relations Manager at Hilton Orlando Lake Buena Vista
Responded Mar 20, 2020
V5886MVbeths, Thank you so much for taking the time to leave us a review of your recent stay. We are so glad you had a great time including our service and our on-site dining options. Thank you for your kind comments. We certainly hope to welcome you back in the future!
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PRICE RANGE
$142 - $325 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton in walt disney world hotel orlando, hilton hotel orlando, walt disney orlando, hilton orlando
LOCATION
United StatesFloridaCentral FloridaOrlandoLake Buena Vista
NUMBER OF ROOMS
814
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Frequently Asked Questions about Hilton Orlando Lake Buena Vista
Which popular attractions are close to Hilton Orlando Lake Buena Vista?
Nearby attractions include World of Disney (0.3 miles), The Void (0.1 miles), and The LEGO Store (0.3 miles).
What are some of the property amenities at Hilton Orlando Lake Buena Vista?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Hilton Orlando Lake Buena Vista?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hilton Orlando Lake Buena Vista?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Hilton Orlando Lake Buena Vista?
Yes, paid private parking on-site and paid public parking on-site are available to guests.
What are some restaurants close to Hilton Orlando Lake Buena Vista?
Conveniently located restaurants include Amorette's Patisserie, Ghirardelli Soda Fountain & Chocolate Shop, and Earl of Sandwich.
Are there opportunities to exercise at Hilton Orlando Lake Buena Vista?
Yes, guests have access to a pool and a fitness center during their stay.
Are any cleaning services offered at Hilton Orlando Lake Buena Vista?
Yes, dry cleaning and self serve laundry are offered to guests.
Does Hilton Orlando Lake Buena Vista offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hilton Orlando Lake Buena Vista?
The staff speaks multiple languages, including English and Spanish.
Is Hilton Orlando Lake Buena Vista accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.