Yes the overall hotel stay is lovely & Maria was excellent make sure I had everything I needed & did it in ah timely manner...sure recommend the hotel to another person because it was perfect & didn’t have know complaints
I've been at this property for almost a year and i will commence by saying new management took over and they have transformed the hotel to the home away from home you can experience!!!! am also very impressed by the transformation the property has taken. my advise is if your planning to come to Orlando and have no idea were to stay.. come to 4101 equity row @ extended stay you will be very pleased...please come to the front desk and see MS Maria Ortiz she is the ambassador of this property this young lady is attentive knowledgeable and professional to the fullest...she will make your stay very enjoyable......
I've been here for a week and i had a issue with the manager name Timmothy , he came to my room because i was having trouble with the toilet and he acuse me to be smoking weed inside the room wich it was a lie... He went down and call me from the lobby telling me i had to paid the dog fee and i explain to him that when i check in for the first time they had told me that the dog was free becuase hes a service dog.. At the lobby he treated me really bad in front of others customers and other employee.. I really need to be referred to somebody above him because i feel theres other way to talk to people. When i was talking to him he had a smirk on his face and i told him to stop with the smirk on his face because that was really disrepectful he had a nasty attitude , he kept giving my son dirty looks and he tried to lie by saying he had recieved multiple complaints but yet he or no other employee told me before if there was multiple complaints somebody wouldve spoken up. I guess he didnt care that one of his employee was there watching everything. He does not know anything about costomer service at all. I feel discriminated , i feel he had something against me and my son because our race/ethnicty .…
Great location, lots of shopping nearby, friendly staff and good housekeeping. Constantly making improvements and ensuring that guests have whatever they need. Due to covid, the pool is closed and take-away breakfast is suspended. Highly recommended as a budget friendly location for longer stays near the popular Orlando attractions.
While staying here Maria was the best !!!! She helped my roommate and I with everything and was very understanding and cooperative the entire stay. The staff is very friendly and welcoming. Will be staying here again in the near future. We love you Maria, thank you for everything!!!!
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