Holiday Inn Resort Orlando Suites - Waterpark, an IHG hotel
Holiday Inn Resort Orlando Suites - Waterpark, an IHG hotel
14500 Continental Gateway, Orlando, FL 32821
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Avg. $105 /night, 12/6 - 12/7
$167
per night
$124
per night
$80
per night
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Reflects recent average nightly prices reported by our partners, and may not include estimated taxes or fees. Price at checkout may differ.
Cheaper
Average
Higher
About
4.0
#140 of 376 hotels in OrlandoLocation
4.4
Rooms
3.8
Value
3.8
Cleanliness
3.8
Service
3.7
Sleep Quality
3.9
The Holiday Inn Resort Orlando Suites Waterpark is a Walt Disney World Good Neighbor Hotel and the only all-suite Holiday Inn Resort at the entrance to the Walt Disney World Resort. We are located in the heart of the Orlando tourism district on 24 acres just one mile from the Walt Disney World Resort. The resort is also near many of the other popular attractions including Universal Orlando Resort, SeaWorld Orlando, Orange County Convention Center and the International Drive entertainment district. Our family resort features 777 spacious 1, 2, and 3 bedroom family suites. You will enjoy our many great amenities which include our Lagoon Pool and Waterpark, complimentary shuttle service to the Walt Disney World Resort, 9 hole mini golf course, Arcade, Kids Splash Pad, Fitness Center, outdoor basketball courts, kids playground, Family Movie Night, wireless Internet and other resort activities.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Pool
Bar / lounge
Game room
Mini golf
Children's television networks
Public wifi
Hot tub
Pool / beach towels
Outdoor pool
Heated pool
Shallow end in pool
Fence around pool
Restaurant
Breakfast available
Breakfast buffet
Snack bar
Vending machine
Poolside bar
Water park
Waterslide
Children Activities (Kid / Family Friendly)
Kids' outdoor play equipment
Business Center with Internet Access
Meeting rooms
Concierge
Convenience store
Gift shop
Non-smoking hotel
Outdoor furniture
Sun umbrellas
ATM on site
24-hour check-in
24-hour front desk
Self-serve laundry
Room features
Air conditioning
Desk
Dining area
Housekeeping
Kitchenette
Cable / satellite TV
Sofa bed
Bath / shower
Safe
Separate living room
Sofa
Wardrobe / closet
Clothes rack
Iron
Private bathrooms
Microwave
Refrigerator
Flatscreen TV
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Lagoon View
Centrally Located
Languages Spoken
English, Spanish
Location
Getting there
Car recommended
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
Grade: 46 out of 100
46
Orlando Intl Airport
13 mi•
See all flights
Orlando Sanford International Airport
34 mi•
See all flights
Rental Cars
12 Restaurants
within 0.75 miles
2 Attractions
within 0.75 miles
Reviews
4.0
3,302 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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The Holiday Inn Resort Orlando Suites - Waterpark, an IHG hotel, offers a lively atmosphere, complete with karaoke that enchants many guests, though some have concerns about noise and smoke. Families find the spacious rooms and proximity to attractions appealing, but the hotel's cleanliness and room maintenance often fall short of expectations.
The range of amenities, including pools, is a hit, but they're marred by extra fees and the need for updating. While service is generally appreciated, issues like slow check-in and inconsistent housekeeping frustrate some travelers.
Location
Convenient
Atmosphere
Lively
Rooms
Neglected
Value
Expensive
Cleanliness
Mixed
Noise level
Noisy
Service
Inconsistent
Amenities
Satisfactory
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Detailed Reviews
Hotel's Favorite
We made a reservation here because the hotel where my boyfriend's conference was being held was ridiculously expensive. We don't have kids and after reading some of the reviews, I was hesitant as to what to expect. Early check in was a breeze since we are IHG members. Requesting a room on a higher floor was a really good idea. Families prefer the lower floors. We got a 2 bedroom suite and the extra bedroom became our storage area. We pack a lot of food and sports gear so that was fantastic. Everything was very clean. It was nice to have a "living room" and a separate bedroom. The bed was very comfortable and I appreciated that we had a tub in the shower. The counter and table space in the kitchenette was ample and the small fridge adequate. I had my breakfasts and lunches in our room. Thank you for having Almond milk in the market! My earbuds came in handy to work as the music from the pool areas is loud. The pool and waterparks are always crowded but really fun. They even have lifeguards! Bring your own beach towels. We played basketball, air hockey and some arcade games. I used the gym and the Yoga room. There were several casual dining options for dinner. We were thrilled to find the Hide A Way and their menu!! Kids eat free in the large restaurant and there is free transportation to Disney. The "resort" is not new but it was nice. We had zero complaints. Service was super friendly, front desk (especially Asia and Michelle), bellmen, housekeepers (Monica) and maintenance.
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Date of stay: June 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Service Manager, Guest Services / Front Office at Holiday Inn Resort Orlando Suites - Waterpark, an IHG hotel
Responded Jun 17, 2023
Dear LynneCarpenter, Thank you for your recent stay at Holiday Inn Resort Orlando Suites - Waterpark. We are glad you liked our comfortable accommodations and that our amenities were up to your satisfaction. We are also happy to know you enjoyed your dining experience at our on-site restaurant and that our devoted associates, especially Asia, Michelle, and Monica, took great care of you. We will certainly share your praises with them. Thank you again for including us in your travel plans. It will be our pleasure to welcome you back anytime you visit our area. Best regards, Hotel Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed there for a week with my family while in Orlando to go to Disney.
We had a room on the top floor so I can’t speak to how good the ceilings are at transferring noise but the walls and HVAC let lots of noise through if you’ve got loud neighbours.
The AC worked well, the staff were friendly, the whole hotel was clean, the pool was fantastic and much warmer than I was expecting for Orlando in the winter. The water temp and pressure in the shower was a bit inconsistent, but it eventually got and stayed hot.
They have a couple of restaurants inside, the standard Holiday Inn restaurant as well as a couple of fast food ones, Subway, a Mexican one and a pizza place. I did have pizza one night and it was great and well priced.
My only real challenge was their complimentary shuttle to Disney. It was late, every single time we took it, didn’t matter if we were the first run of the day or the third, going to or coming back, they were late at least 15 minutes. I’ll absolutely cut them slack about our first day at Disney because of the marathon running through the Disney parks, but each other time they were late, including one day where we were not only 20 minutes late leaving but we stopped at two other hotels that weren’t even close to on the way, so what should have been an 8am arrival at a park was closer to 9. We got to the point that if we needed to be at a park to meet friends or just get there on time to beat some of the crowds, we drove and paid the $25 for parking at Disney.
We had a room on the top floor so I can’t speak to how good the ceilings are at transferring noise but the walls and HVAC let lots of noise through if you’ve got loud neighbours.
The AC worked well, the staff were friendly, the whole hotel was clean, the pool was fantastic and much warmer than I was expecting for Orlando in the winter. The water temp and pressure in the shower was a bit inconsistent, but it eventually got and stayed hot.
They have a couple of restaurants inside, the standard Holiday Inn restaurant as well as a couple of fast food ones, Subway, a Mexican one and a pizza place. I did have pizza one night and it was great and well priced.
My only real challenge was their complimentary shuttle to Disney. It was late, every single time we took it, didn’t matter if we were the first run of the day or the third, going to or coming back, they were late at least 15 minutes. I’ll absolutely cut them slack about our first day at Disney because of the marathon running through the Disney parks, but each other time they were late, including one day where we were not only 20 minutes late leaving but we stopped at two other hotels that weren’t even close to on the way, so what should have been an 8am arrival at a park was closer to 9. We got to the point that if we needed to be at a park to meet friends or just get there on time to beat some of the crowds, we drove and paid the $25 for parking at Disney.
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Date of stay: January 2020Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from HotelMgmt1, General Manager at Holiday Inn Resort Orlando Suites - Waterpark, an IHG hotel
Responded Jan 28, 2020
Dan, your detailed review is much appreciated by all of us at the Holiday Inn Resort Orlando Suites-Waterpark. We are glad you found our variety of dining options to be a plus during your stay, and I will pass along your compliments to Antonio's Pizzeria! Thank you for the helpful feedback as we always look for ways to make our guest experience more pleasurable and we will certainly talk this all over with maintenance and the shuttle company. We hope to offer you a more seamless visit from start to finish the next time you are in town!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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We stayed at the holiday inn as a Family of five all of whom are tall. We found the family suite to be fantastic for us all. Very comfy beds and pillows, very clean and a little fridge and sink which was handy. The hotel has a little convenient store open till 9 pm as well as subway, pizza, and Mexican open til 10pm and a bar in the food hall area as well. The pool was heated but not the watersides and a great laundry facility. Staff very friendly and helpful. Rooms were cleaned daily which was awesome and not being a Disney hotel was a better price point for us. The location to the parks was fabulous, we took ubers/lyfts each day but there is a free bus. We also visited other Disney themed hotels for dinner which is fun. I would definitely recommend this hotel and going to all the four Disney worlds absolutely brilliant !!!!
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Date of stay: January 2020
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from HotelMgmt1, General Manager at Holiday Inn Resort Orlando Suites - Waterpark, an IHG hotel
Responded Feb 10, 2020
We are over the moon to read how memorable your stay was here at the Holiday Inn Resort Orlando Suites-Waterpark. It was a pleasure having you stay with us, and we love how perfect our spacious suites were for you and your family! I am glad our amenities offered everything you desired, especially the heated pool and variety of dining options! Our lovely team hopes to offer another warm welcome to our incredible location the next time you are visiting Disney!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I arrived on a Sunday evening now on Monday evening I pulled back the sheets on the bed and their were squares of toilet tissue in the bed. The two older had touched the bed with strawberry stains on his hands and thinking that the sheets would be hanged the next day (Tuesday). Tuesday afternoon I came back to the room to find out the sheets still had not been changed but the trash was taken out. House keeping comes but later that evening to ask if my room had been cleaned? I said not, she says, "do you not want it cleaned?" I said, yes I do but no one has come to clean it. " Wednesday the room gets cleaned but the bed sheets still were not changed. The kids only eat free at the hotel restaurant not at any other food places at the hotel, room service has an 18% gratuity. The bath towels were a bit rough.
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Date of stay: March 2020
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from HotelMgmt1, General Manager at Holiday Inn Resort Orlando Suites - Waterpark, an IHG hotel
Responded Mar 17, 2020
Thank you for your detailed feedback from your stay. It is disheartening to learn of your troubles as they do not sound typical. I will undoubtedly speak to the cleaning staff to ensure we do not fall short in this area again, and we sincerely apologize. We would love one more chance to restore your trust in the future!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Pictures are nice but in reality it is a very run down hotel. Long lines to check in, under staffed and they look at you like they are doing you a favor. When I got to my room it had a humid smell and it was somewhat clean.
Every night they post a note on the elevator stating it is “out of order” but the employees are using it. Lots of walking to take to other elevator and stairs to get to my room which was a big deal for me since I have just had surgery. Food is very expensive and subpar. Save your money go eat somewhere. Bathroom is not updated, not really functional and has roaches.
The WORST of it all, be aware that if you post the “DO NOT DISTURB” on the door they go in anyways to “clean” your room. They reorganize your belongings trying to make they look nice, they go thru your documents, papers, medication, clothes and they nicely put your high end watch under one of their pillows. Just to clarify I was by myself in the room since I was there for a stay and play Sunshine volleyball tournament and my kids were in their rooms with their teammates. They did not have my keys. I had to be at their tournament at 7:00 yesterday and nobody was at the front desk when I checked out. Used the express check out. Good thing I thought about my watch before turning the keys in.
I ordered room service on Saturday (I got to the hotel at 10:30 pm after a very long day) and when the guy who brought my food was really trying to go in the room to leave my food on the table even though I declined it. It was a really awkward situation. I did not feel safe.
I am sure there are better options in the area for the same price.
Every night they post a note on the elevator stating it is “out of order” but the employees are using it. Lots of walking to take to other elevator and stairs to get to my room which was a big deal for me since I have just had surgery. Food is very expensive and subpar. Save your money go eat somewhere. Bathroom is not updated, not really functional and has roaches.
The WORST of it all, be aware that if you post the “DO NOT DISTURB” on the door they go in anyways to “clean” your room. They reorganize your belongings trying to make they look nice, they go thru your documents, papers, medication, clothes and they nicely put your high end watch under one of their pillows. Just to clarify I was by myself in the room since I was there for a stay and play Sunshine volleyball tournament and my kids were in their rooms with their teammates. They did not have my keys. I had to be at their tournament at 7:00 yesterday and nobody was at the front desk when I checked out. Used the express check out. Good thing I thought about my watch before turning the keys in.
I ordered room service on Saturday (I got to the hotel at 10:30 pm after a very long day) and when the guy who brought my food was really trying to go in the room to leave my food on the table even though I declined it. It was a really awkward situation. I did not feel safe.
I am sure there are better options in the area for the same price.
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Date of stay: March 2020Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from HotelMgmt1, General Manager at Holiday Inn Resort Orlando Suites - Waterpark, an IHG hotel
Responded Mar 17, 2020
Isabella, we are extremely disappointed to read about your visit as it is certainly not reflective of our typical high standards. Thank you for offering us this helpful feedback so that we can discuss this internally and work on improvements. We sincerely apologize for missing the mark, and we would love the opportunity to restore your trust in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Do yourself a favor & skip this place. We are used to staying on property or at the Marriott. Huge mistake with not sticking to what we know. We took a quick birthday weekend trip for my daughter's 10th bday & stayed here for 2 nights because of the price, size & the location. We had 3 adults & 3 kids and from the pictures and all of the "amenities", how could we go wrong?! HA! 1st, the price & location are the only 2 good things about this place. If you don't mind a "renovated" room that looks like they bought everything from a yard sale and a stale, musty, wet dog smell, this place is for you! Thankfully we brought lysol & bleach which helped mask the odor and sanitize the room. 2 of the lamps were missing lightbulbs, there were only 4 towels for the 6 of us. Had to call for additional towels and was told it would be an hour. Called back an hour later & was told they were working on it. Called a 3rd time & was told they were out of bath towels but they could bring some hand towels. After getting the hand towels, we noticed there were no sheets for the pull out couch bed. Called again only to be told they were out of sheets/blankets at this time so we couldn't even use the pull out couch. 1 adult & 3 kids (ages 10 & 13) had to sleep in the bunk beds. To make it even worse, the rude people next to us were up all night outside drinking & running up and down the outside area. Had to make yet another call to the front desk & they sent security over to quiet them down. As far as amenities go, we only got 15 minutes to use the so called "amenities" because everything closes at 9:00 pm! So forget going to a park & thinking you are going to get an evening swim! The "water park" and I say that loosely, closes at 5:00 pm. It is NOTHING like the pictures online. These are playground slides with about ankle deep water to land in. For hotel security, don't even know why they bother. You need to pull to a guard gate to get to the front desk but you can pull up to the other gate next to it & it automatically opens for any and everyone. We did not feel safe here at all and the grounds are not taken care of. My kids said they never wanted to come back to this place ever again & I couldn't agree more!
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Date of stay: February 2022
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Service Manager, Guest Services / Front Office at Holiday Inn Resort Orlando Suites - Waterpark, an IHG hotel
Responded Mar 29, 2022
Abashlor, thank you for being our guest. We sincerely apologize for the inconvenience you experienced due to other guests and the frustration this caused. Please know we take the safety and security of our guests very seriously, and thank you for bringing this to our attention. This will be addressed appropriately. Again, we are very sorry for the problems you encountered. We do hope you will stay with us another time so we can provide you with a much more comfortable experience. Best regards, Hotel Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed for an expensive three nights. Pictures look amazing, but is very run down and dirty outside and inside rooms. On the second day of our trip i woke and called down for some towels at 8AM, they never came, by 11:30PM and three more phone calls to the front desk i decided to call and complain to IHG. They managed to get us some towels, and was told i would be contacted by the manager of the hotel, and of course this never happened. We didnt receive room service the next day till close to 5PM and they took garbage and left towels, no toilet paper or coffee or hand towels. We had ants crawling on the kitchen couter, as well as a brown beetle/cock roach not really sure. Pretty safe to say I will never be returning to this place again.
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Date of stay: February 2020
Rooms
Location
Service
Room Tip: Dont choose any room here
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from HotelMgmt1, General Manager at Holiday Inn Resort Orlando Suites - Waterpark, an IHG hotel
Responded Feb 27, 2020
We are saddened to hear you were dissatisfied with your stay and sincerely apologize for the inconveniences you experienced. Your feedback is valued as we look to improve our guest experience. It is our hope that you will reconsider staying with us again and provide us another opportunity to impress you.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This place needs a major renovation. Every corner of the building inside and out is in very poor condition. The pool was always jam packed and very dirty. The splash pad has sections closed off because they’re deemed unsafe. Most of it is in very poor shape as well. Most of the time we had to hike 5 flights of stairs because the one elevator for 700 rooms was either not working or had a mile long line. Nothing has been updated or properly maintained since Nickelodeon owned it and it is no wonder why they don’t own it anymore. The breakfast restaurant had hockey pucks for pancakes. The pizza restaurant was very unprepared and didn't have straws or utensils. The arcade area is the size of a bedroom and the staff was rude. They will not provide you room service unless you stay 5 days or more and even when staying that long (which we did, unfortunately) we had to call and ask for room service to get new bedding and toilet paper. Upon our return in the evening we came back to just toilet paper but no bedding. We slept with sheets the rest of our stay and every time we called customer service, it was an inconvenience for them to do anything. The only reason I gave this place a 2 is because the location is perfect. It is literally 20 mins in any direction to everything. We made it a point to stay out of the hotel from sun up to sun down so we could enjoy vacation exploring in Orlando. Other than that, this is not the place I suggest bringing your family, especially if you plan to stay at the “resort” for a day here and there.
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Date of stay: June 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Service Manager, Guest Services / Front Office at Holiday Inn Resort Orlando Suites - Waterpark, an IHG hotel
Responded Jun 15, 2022
Thank you for taking the time to evaluate your stay. Please accept our sincere apologies for the service and maintenance issues you encountered while here. Please rest assured that we will take appropriate measures to address the problem and prevent future occurrences. We also regret your disappointment with the quality and conditions of our accommodations. Your feedback gives us the knowledge we need as we continually seek to improve our guest experience, and we will share your comments appropriately. On the positive side, we are glad our location was perfect for your plans. We are wholly committed to regaining your trust and confidence, knowing that our actions will speak louder than words. Please be assured that we understand your frustration and concerns, and we welcome the opportunity to prove ourselves again as your trusted hotel in this area. Best regards, Hotel Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
As a Florida resident I can truly say I was highly DISAPPOINTED in our stay at this hotel. To start, there were no toiletries in our room besides 1 roll of toilet paper, Not even a bar of soap to wash our hands so we had to goto the store immediately as we didn't even have hand soap for the restroom. Then even though this is a hotel (in my opinion) geared to families with kids I was informed by the front desk the rooms all had showers and no tubs so I was unable to bath my baby without setting her on the floor of the shower and washing her as such. As well as there being no real barrier between the shower and the flooring which caused the entire bathroom to basically flood because water got everywhere anytime someone showered. Lastly I was charged a day after we checked out and was not aware of charge so I called the hotel to be informed that their employee gave me an incorrect amount at time of check in but they decided to charge me the difference afterward without any notification under the pretense that I could be charged additionally after check out. Overall we are highly disappointed in our stay and will most likely not return in the future especially after the interaction with the agents &the non chalance attitude in regard to the mistake that was made on their end. This hotel simply does not care about customer service and treating the guest properly. Anytime in the future we will not choose this place again to take our kids and due to the corporate nature of this hotel we will probably stay away from ANY Holiday Inn in the future as well as letting our friends and family know about our very unhappy experience at this location 😔
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Date of stay: July 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Service Manager, Guest Services / Front Office at Holiday Inn Resort Orlando Suites - Waterpark, an IHG hotel
Responded Jul 14, 2022
We appreciate you bringing your concern to our attention. We are grateful for your thoughts and patience. Thank you for your time; you have our assurance that we will address your comments appropriately. Best regards, Hotel Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I don’t leave reviews. We live in Florida so we stay in hotels around the Orlando area quite often. The only good thing about this place was that it was centrally located. The room was dirty and stinky and I spent the entire first day after arrival calling to get things fixed and cleaning and sanitizing the room. The safe was not working, the fan was not working , the kids room had sheets that smelled like urine, the carpeting smelled like dirty socks, the couch and chairs were brown with dirt and grime and the hallways were even disgusting. I used Clorox wipes to clean the floor since our little one likes to play on the floor and it took an entire container to make them not come up black. I’m guessing no mopping between guests ( there is no housekeeping while there due to COVID). The phone and remotes were sticky and covered in grossness. The food Pavillion looked abandoned and there were such long waits to get horrible food that was overpriced. The line to check in was absurd and no one at the front desk ever picked up the phone. This may be why. Check in is late at 4 and check out is early at 10am. The pool areas was filthy the overall place just seems in dire need of cleaning. I will never stay here again of course but I will also warn anyone I can. To make matters worse, the rates seemed low enough to bypass some of this until you factor in the extra $55 a night after taxes for the resort fee and the extra $16 a night for parking. That’s an addition $71 to the offered price online . $700 for 3 nights almost seems like a deal but then you have the late check in and early check out and the time wasted trying to make the place decent enough for my family. I will gladly pay double in the future to actually have a relaxing vacation instead.
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Date of stay: March 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Service Manager, Guest Services / Front Office at Holiday Inn Resort Orlando Suites - Waterpark, an IHG hotel
Responded Mar 19, 2022
Thank you for evaluating your stay at our hotel. Please accept our apologies for the maintenance and cleanliness issues you encountered during your visit with us and that we did not resolve them to your satisfaction. We take such concerns seriously. We will share your comments with appropriate individuals as we strive to enhance our guest experience. We are also sorry for the frustrations you experienced during our peak season, and we want to thank you for your patience. We regret your disappointment with some of our charges. If you are in doubt and would like to review your charges further, please feel free to contact our hotel directly. We are grateful for your feedback, and we hope you will consider a return visit so that we can make it up to you. Best regards, Hotel Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The shuttle comes every 15mins.
and yes they run in the evenings
the reception will confirm it upon checking in.
I think they have a playpen it depends on availability. you have to call and request it.
…
"There is something to do for the whole family. You don't have to leave the resort. Everything is there including restaurants inside."Read full review
"This is an outdoor access hotel (“motel style”) doors and the building is dated. But the staff was friendly and we felt safe staying here "Read full review
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PRICE RANGE
$138 - $186 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
nickelodeon family hotel nick, nickelodeon family resort nick, nickelodeon hotel orlando, holiday inn orlando, nick hotel orlando, orlando holiday inn
FORMERLY KNOWN AS
Nickelodeon Suites Resort
LOCATION
United StatesFloridaCentral FloridaOrlando
NUMBER OF ROOMS
777
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Claim Your ListingHOLIDAY INN RESORT ORLANDO SUITES - WATERPARK, AN IHG HOTEL - Updated 2024
Frequently Asked Questions about Holiday Inn Resort Orlando Suites - Waterpark, an IHG hotel
Which popular attractions are close to Holiday Inn Resort Orlando Suites - Waterpark, an IHG hotel?
Nearby attractions include Dip Travel (0.7 miles) and Champions (0.3 miles).
What are some of the property amenities at Holiday Inn Resort Orlando Suites - Waterpark, an IHG hotel?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Holiday Inn Resort Orlando Suites - Waterpark, an IHG hotel?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Holiday Inn Resort Orlando Suites - Waterpark, an IHG hotel?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Holiday Inn Resort Orlando Suites - Waterpark, an IHG hotel?
Yes, parking is available to guests.
What are some restaurants close to Holiday Inn Resort Orlando Suites - Waterpark, an IHG hotel?
Conveniently located restaurants include Latitude & Longitude, Mikado Japanese Steakhouse, and Siro Urban Italian Kitchen.
Are there opportunities to exercise at Holiday Inn Resort Orlando Suites - Waterpark, an IHG hotel?
Yes, guests have access to a pool and a fitness center during their stay.
Does Holiday Inn Resort Orlando Suites - Waterpark, an IHG hotel offer any business services?
Yes, guests have access to a business center and meeting rooms during their stay.
Which languages are spoken by the staff at Holiday Inn Resort Orlando Suites - Waterpark, an IHG hotel?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Holiday Inn Resort Orlando Suites - Waterpark, an IHG hotel?
Many travelers enjoy visiting Osceola County Historic Courthouse (7.5 miles).
Does Holiday Inn Resort Orlando Suites - Waterpark, an IHG hotel have any great views?
Yes, guests often enjoy the lagoon view available here.