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Hyatt Regency Grand Cypress

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#21 of 338 Hotels in Orlando
Certificate of Excellence
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4,200 Reviews from our TripAdvisor Community

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There are newer reviews for Hyatt Regency Grand Cypress
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Showing 3,872: English reviews
Phoenix, Arizona
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed April 1, 2015

My 2 night stay would have been good if the Automatic Door Openers were enabled. Yes, they had the equipment but not working. I reported it to the Hotel Managers and 2 security persons. They did not look surprised by my findings. This property was especially hard to get around to the pool and restaurants which are in out buildings.... More 

Helpful?
2 Thank Pam H
New York
Level Contributor
44 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed March 31, 2015 via mobile

we visited there for 4 nights and had a great time. The hotel is a very nice place to stay. We had a room over looking the pool area. The room was very clean. We also had the breakfast plan and was very much worth it. The breakfast buffet was really good with many different options. Also gluten free stuff... More 

Helpful?
1 Thank Gumby5939
HeeBee4, Guest Relations Manager at Hyatt Regency Grand Cypress, responded to this review

Thank you for taking the time to review our resort and mention that you were very satisfied. We strive to make each guest experience as positive and enjoyable as possible. We are thankful you had a memorable time here and hope you will return again soon. Steven M Ballot Guest Relations Hyatt Regency Grand Cypress Steven.Ballot@Hyatt.com More 

Washington DC, District of Columbia
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed March 31, 2015

Let me start by thanking George, the head of housekeeping for going out of his way to locate a new Polaroid camera my 12 year old had left behind after we checked out. We appreciate his persistence and professionalism. .I have stayed at this Hyatt for the past 10 years... It first caught my eye in Zagats when it was... More 

Helpful?
5 Thank SkipM104
HeeBee4, Guest Relations Manager at Hyatt Regency Grand Cypress, responded to this review

We are glad you witnessed first hand our customer service. George is a great asset on a wonderful team. I have passed along your comments to him and he was thrilled to know about it. We appreciate the five point rating and hope to have you back again soon. Steven M Ballot Guest Relations Hyatt Regency Grand Cypress Steven.Ballot@Hyatt.com More 

Sarasota, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 31, 2015

Saturday, 3/28/15 my husband and I stayed at the Hyatt Regency Grand Cypress, our first time. What an awesome, first time impression we experienced! From the moment my husband and pulled up, were warmly greeted by Patsy. She made us feel so welcomed; to being warmly greeted at check-in by Paul who warmly greeted us immediately with a big smile.... More 

Helpful?
1 Thank DanD1104
HeeBee4, Guest Relations Manager at Hyatt Regency Grand Cypress, responded to this review

First impressions are lasting memories. We are so glad you saw first hand our exceptional customer service and wonderful food here at the Hyatt. We hope you will continue to come back as you live only a couple hours away. Join us for a birthday or anniversary or even a random weekend ! Thank you for offering a five point... More 

Windsor, Canada
Level Contributor
40 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed March 31, 2015

We stayed at the Hyatt for 2 nights, everything was beautiful and everyone was very nice. Enjoyed the fact that the pools and hot tub are open 24 hours. The only thing that we didn't like was the bathroom set up. With 4 people staying in our room it was very difficult to get ready since only 1 person could... More 

Helpful?
Thank Krissy1320
HeeBee4, Guest Relations Manager at Hyatt Regency Grand Cypress, responded to this review

Thank you for choosing our resort and offering a five point rating. It is nice to know that you would like to stay with us again, and we hope you will. Please recommend us to your friends and family. Steven M Ballot Guest Relations Hyatt Regency Grand Cypress Steven.Ballot@Hyatt.com More 

Toronto, Canada
Level Contributor
119 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 113 helpful votes
4 of 5 stars Reviewed March 30, 2015

My husband and I stayed at the Grand Cypress for a long weekend while he was in town for business. The hotel grounds were stunning. The landscaping was amazing with little streams, bridges and waterfalls everywhere. The pool area was also really nice with three different pools connected by a "rock wall" with waterfalls and a cave like structure to... More 

Helpful?
Thank CAM1202
Phoenix, Arizona
Level Contributor
155 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 stars Reviewed March 29, 2015

2 grandparents, daughter and grandson were there as a base to go to Magic kingdom - the shuttle was easy to use The pool area - the pedal boat - the firepit [smores] - the beach - the heated pool - all were great We did not care for dinner food in restaurant downstairs [ mediocre] PRICES VERY HIGH IN... More 

Helpful?
2 Thank Barbara M
HeeBee4, Guest Relations Manager at Hyatt Regency Grand Cypress, responded to this review

We appreciate your comments and thank you for noting some of the fun activities you truly enjoyed. Your five point review lets others know that this is a special place that should be given a try. Please recommend us to your family and friends. Steven M Ballot Guest Relations Hyatt Regency Grand Cypress Steven.Ballot@Hyatt.com More 

Kinnelon, New Jersey
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed March 27, 2015

We had dinner at a wonderful restaurant and unfortunatly the waiter spilled wine on my friends white jacket and pants. They sent the clothing the cleaners that night . stains remained but they replaced everything. Golf was amazing Can't wait to return next year for gofl lessons with Harry. We stayed at the villa's and the were so amazing

Helpful?
1 Thank Lisa D
Orange County, California
Level Contributor
56 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed March 27, 2015

It was a beautiful drive up to the hotel, away from busy streets and traffic noise, featuring a lot of greenery and flowers. Upon check-in we were offered a glass of champagne and after a day of air travel, this was a great way to start a visit. The mood in the lobby was luxurious with a tropical feel. A... More 

Helpful?
Thank Pamala001
Winter Haven, Florida
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed March 26, 2015

This is an awesome hotel experience. Building was beautiful and well appointed. Property was a tropical paradise between the pools and light hiking around the property it is like a vacation destination all of its own. Took the hydro bikes for a pedal around the pond to work off Dinner at Hemingway's. The Steak was off the charts good. Don't... More 

Helpful?
4 Thank cptgro01
HeeBee4, Guest Relations Manager at Hyatt Regency Grand Cypress, responded to this review

Glad to read that your staycation went so well. We thank you for your five point rating. Since you live very close, please consider returning for a birthday or anniversary or any random Friday for that matter ! We just hope you return ! Steven M Ballot Guest Relations Hyatt Regency Grand Cypress Steven.Ballot@Hyatt.com More 

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Cascade American Bistro
Cascade American Bistro
Cuisines: American, Japanese
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Discover one of Orlando's most inviting escapes, Hyatt Regency Grand Cypress. The outstanding array of resort amenities filling our resort creates an amazing retreat for families and business travelers, alike. Play golf and tennis, swim, sail, or treat yourself to a massage. Savor a meal prepared by our renowned chefs – cuisine ranges from authentic southwestern fare to fresh sushi and a sumptuous American buffet breakfast daily. Our family-friendly resort offers an ideal location adjacent to Disney World – kids of all ages will love exploring area attractions. When it comes time to relax, return to our resort, where you always find legendary Hyatt service and smiling staff waiting to welcome you. ... more   less 

Additional Information about Hyatt Regency Grand Cypress

Address: One Grand Cypress Boulevard, Orlando, FL 32836-6799
Location: United States > Florida > Central Florida > Orlando
Price Range: $173 - $346 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hyatt Regency Grand Cypress 4*
Number of rooms: 815
Reservation Options:
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Also Known As:
Hyatt Regency Grand Cypress Hotel Orlando
Hyatt Orlando
Hyatt Grand Cypress
Grand Hyatt Orlando
Hyatt Regency Orlando
Hyatt Regency Hotel Orlando
Hyatt Hotel Orlando
Hotel Style:
#2 Top resorts Hotel in Orlando
#4 Luxury Hotel in Orlando
#5 Spa Hotel in Orlando
#6 Business Hotel in Orlando
#19 Family Hotel in Orlando
#19 Romantic Hotel in Orlando
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