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Hilton Orlando Bonnet Creek

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#21 of 333 Hotels in Orlando
Certificate of Excellence
GreenLeadersSilver level
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Hilton Orlando Bonnet Creek
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5,350 Reviews from our TripAdvisor Community

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Showing 4,980: English reviews
Rota, Spain
Reviewed yesterday NEW

Easy, quick, friendly, and clean. Absolutely no problems. The rooms are spacious and usable. It's quality and proximity to Disney. The pool is my absolute favorite thing about this hotel. I could spend my entire vacation by the pool. They do movies by the pool in the summer too. Room service is always fantastic. This is our #1 hotel when...

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Helpful?
Thank Kali D
Reviewed yesterday NEWvia mobile

I have been to HOBC every year for the past several years and it's catch and go with the front desk staff. In other words, it depends on the individual you get. I'd say most have very good customer service skills and others are just getting through their shifts. However, I keep returning because of the location, excellent shuttle service...

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Helpful?
Thank BRINCKLEY
Tampa, Florida, United States
Reviewed yesterday NEW

We have slayed here many times. The digital key has never worked. No big deal. Our room was upgraded without asking, very nice. The lobby bar is well staffed and a good time. Special shout out to Lindsey and Liz. Somewhere the food and food service quality has dropped. The pool restaurant , Beech, service is poor for a quality...

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Thank David M
Reviewed 2 days ago NEW

The Bonnet Creek Hilton (and, for that matter, the attached Waldorf) is always a joy to stay at when I'm in Orlando for work or play and this time was no exception. Easy, quick, friendly, and clean. Absolutely no problems. The rooms are spacious and usable. It's quality and proximity to Disney (and the Mariott that hosted the conference I...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Patrick D
Deana H, Guest Relations Manager at Hilton Orlando Bonnet Creek, responded to this review

Dear Patrick D. Thank you so much for your 5 star review! I am so pleased to hear that our property is always a joy to stay at when you are in Orlando! I hope everything went well during your conference and we hope to welcome you back with your friends and family so you can enjoy more of the...

Reviewed 3 days ago NEWvia mobile

On behalf of my family and I, I want to say a huuuge thanks to KRISTIN AT HARVEST. This lady went above and beyond for me evertime. I also watched her sserving others and she was just astounding. Keep going girl.

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Helpful?
Thank Maur Neva D
Fort Lauderdale, Florida
Reviewed 3 days ago NEWvia mobile

We were very impressed at the service in all areas of the hotel. From the restaurant to the bar to valet, housekeeping, everyone. Staff is very well-trained trained kudos to the general manager for doing an excellent job. Property is also very nice rooms are lovely very comfortable

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Helpful?
Thank Lalatravel1959
Deana H, Guest Relations Manager at Hilton Orlando Bonnet Creek, responded to this review

Dear Lalatravel1959, Thank you for your five star review! I am so pleased to see that you had such an enjoyable stay and experienced our hotel amenities and services. It is our goal with each guest to provide a memorable experience and the desire to return to property. We look very forward to welcoming you back for your next stay...

NYC
Reviewed 4 days ago NEW

Very negative service experience which is really a shame given the beauty of the property and great location. I don't review every single time I stay here but after dealing with Front Office management (Dina?) it is clear to me now that they really just don't care much for loyal customers or Hilton Diamond members but rather the transients and...

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Helpful?
3Thank Red_Dolphin-Media
Glenwinsor, General Manager at Hilton Orlando Bonnet Creek, responded to this review

Dear Red_Dolphin-Media, Thank you for your valued feedback. Our goal is to exceed your expectations by delivering outstanding service. I am disappointed we were not able to achieve this goal and would appreciate the opportunity to speak with you further. Should you have the time, please contact me at 407-597-3600 so that we can help restore your confidence in returning...

Rancho Palos Verdes, California
Reviewed 4 days ago NEW

We stayed here to visit Disney Parks and Universal.it was lovely and a gorgeous hotel . We had Disney view and could see fireworks in the distance. Very quiet rooms. I traveled with my 2 adult daughters and this was a very lovely place to stay. Shuttles were great.. No need to rent a car. Used Uber to go to...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Susan F
Deana H, Guest Relations Manager at Hilton Orlando Bonnet Creek, responded to this review

Dear Susan F, Thank you for your recent stay at the Hilton Orlando Bonnet Creek! We appreciate your exceptional recommendation and are thrilled to hear that you and your family were able to enjoy the various activities, services, and restaurants we offer here on property. I hope to welcome you back for another great stay!

Knox
Reviewed 4 days ago NEW

We felt like royalty staying in this hotel. The pool had a lazy river and a slide that my sister loved. The cafe in the basement had great food for all meals. The view of the property and the parks was stupendous. We could watch the fireworks show from whichever park was displaying them. The Italian restaurant on the property...

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Helpful?
Thank Melanie G
Deana H, Guest Relations Manager at Hilton Orlando Bonnet Creek, responded to this review

Dear Melanie G, Thank you for your five star review! I am so pleased to see that you had such an enjoyable stay and experienced our hotel amenities and services. It is our goal with each guest to provide a memorable experience and the desire to return to property. We look very forward to welcoming you back for your next...

Scottsdale, Arizona
Reviewed 4 days ago NEW

the hotel was awesome but the service from our Front Desk Agent Sumaiyah was AMAZING!!!!!!!! she took great care of me and set the stage for my stay. I stay in a LOT of hotels and she is by far one of the most professional and customer service oriented people I have ever come across! Jim Paxton

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Helpful?
Thank jimpaxton13
Deana H, Guest Relations Manager at Hilton Orlando Bonnet Creek, responded to this review

Dear jimpaxton13, Thank you for your five star review! I am so pleased to see that you had such an enjoyable stay and experienced our hotel amenities and services. It is our goal with each guest to provide a memorable experience and the desire to return to property. We look very forward to welcoming you back for your next stay...

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf course
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Hilton Orlando Bonnet Creek is an oasis of fun and relaxation in the middle of Orlando's theme park magic. The resort is nestled in the serene 482-acre Bonnet Creek nature preserve, surrounded by Walt Disney World(R) Resort. The resort offers 1,001 spacious and elegantly appointed guest rooms and suites and an array of family activities and amenities certain to make your visit to Orlando a treasured memory including a 3-acre lazy river pool with water slide, ranked #1 Fantastic Hotel Pool by TripAdvisor. Relax amid lush tropical landscaping and crystal clear water sparking in the Florida sun. Or enjoy a roster of daily poolside activities designed for all members of the family! The resort offers championship golf, a relaxing spa, and twelve restaurants and lounges including the acclaimed La Luce. ... more   less 

Additional Information about Hilton Orlando Bonnet Creek

Address: 14100 Bonnet Creek Resort Lane, Orlando, FL 32821-4023
Location: United States > Florida > Central Florida > Orlando
Price Range: $189 - $363 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Orlando Bonnet Creek 4*
Number of rooms: 1001
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Orbitz and Jetsetter so you can book your Hilton Orlando Bonnet Creek reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Orlando Bonnet Creek Hotel Orlando
Hotel Style:
#4 Luxury Hotel in Orlando
#5 Spa Hotel in Orlando
#10 Green Hotel in Orlando
#12 Business Hotel in Orlando
#15 Family Hotel in Orlando
#25 Romantic Hotel in Orlando
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Questions & Answers

Here's what travelers have asked, with answers from Hilton Orlando Bonnet Creek staff and other travelers.
163 questions
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Questions? Get answers from Hilton Orlando Bonnet Creek staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Pool view or Disney view”
 of 5 bubbles kalid2017, yesterday | Read review
“Check in at front desk (not digitally) and be VERY CLEAR about what you are expecting in your room (don't expect a bathtub in a King room).”
 of 5 bubbles Red_Dolphin-Media, 4 days ago | Read review
“get a room facing the pool”
 of 5 bubbles jimpaxton13, 4 days ago | Read review
“best views”
 of 5 bubbles 425mackenzier, 1 week ago | Read review
“Ask for the Disney view to watch the fireworks!”
 of 5 bubbles tf5150, 1 week ago | Read review
5 of 5
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