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Extended Stay America - Orlando - Lake Buena Vista

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8100 Palm Pkwy, Orlando, FL 32836-6428
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Traveler (192)
Room & Suite (77)
Pool & Beach (18)

About

#219 of 370 hotels in Orlando
Location
Cleanliness
Service
Value
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Pets Allowed ( Dog / Pet Friendly )
Shuttle bus service
Non-smoking hotel
Parking
Wifi
Outdoor pool
Breakfast buffet
24-hour front desk
Laundry service
Self-serve laundry
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Room features
Air conditioning
Safe
Kitchenette
Microwave
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
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HOTEL CLASS
Languages Spoken
English
Hotel links
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505Reviews51Q+A56Room tips
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Popular mentions
BoardingPass764425 wrote a review Oct 2020
1 contribution
horribly stupid staff. kept knocking on my door and waking me up for 2 days to clean my room when we had already scheduled a time for late afternoon. when I gave them a piece bbn of my mind and let them know how stupid and useless they are.they kicked us out of their hotel and I had to call the police to get our stuff out but if felt so good to tell them the truth! kept my money and I don't care, as long as I got away from them.
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Date of stay: October 2020Trip type: Traveled with family
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Response from iResponze Alerts, Agency / Consultant at Extended Stay America - Orlando - Lake Buena Vista
Responded Oct 23, 2020
Thank you for taking the time to show us your concern. Your feedback, and also your patience in this matter, are much appreciated. We are reviewing your situation with our team to see what went wrong and take appropriate actions. We apologize for the inconvenience caused, and we will share your message appropriately as we are committed to enhancing our services on all levels. We hope you will give us another opportunity to serve you in the future. Sincerely, Hotel Management
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malonzoc2020 wrote a review Feb 2020
1 contribution
I have been in this hotel for about a week and I would definitely recommend it because of its excellent service. I feel very confident, I feel like home. It is very clean and quiet. It also has a very nice swimming pool and a very helpful laundry. Very nice hotel
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Review collected in partnership with Extended Stay
Date of stay: February 2020
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Location
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Trip type: Traveled on business
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Response from iResponze A, Manager at Extended Stay America - Orlando - Lake Buena Vista
Responded Feb 14, 2020
Your outstanding review of Extended Stay America made our day! We appreciate your comments about our clean property, excellent customer service and the many amenities we offer, such as a swimming pool, and laundry facility. We appreciate your kind recommendation and look forward to your next visit. Sincerely, Hotel Management
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JessikainWonderland wrote a review Jan 2020
2 contributions2 helpful votes
I had an incident at this hotel on 1/12/20. I went to the front desk to ask if there was a vending machine. They said it was outside by the pool. I went outside where there was about 7 or 8 men at a table and all stopped talking and were staring at me. I never found the vending machine because something felt off. I went back to my room and I feel like I was followed. I heard footsteps behind me when I got off the elevator (the stairwell was right next to the elevator). I rushed toward my room and didn’t look back until I got into the room. Not even 5 minutes later someone was banging on the door. My son was terrified because he heard me call a friend to tell him what happened. I called the front desk and told them what happened and the lady there gave me an attitude so I immediately called the police for an escort out from my room to my car as I just wanted to leave immediately. I was definitely followed and am traumatized by this experience and how I was treated by the front desk. I asked that day to speak with management and told no one was there to speak with and called multiple times and they took my number and said someone would call me back and no one has. I was also given an attitude when I called. I have also put in an email to corporate. I don’t understand why I would be treated this way when I had a bad experience like that. I am so disappointed and I’ve never dealt with anything like this at a hotel before. I would advise that women traveling alone or with children avoid this place at all costs!
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Date of stay: January 2020Trip type: Traveled with family
1 Helpful vote
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Response from iResponze A, Manager at Extended Stay America - Orlando - Lake Buena Vista
Responded Jan 15, 2020
Thank you for your review. We are sorry for the inconvenience you experienced due to the other guests on our property and apologize for the service you received from one of our associates. Your feedback has been discussed with our front desk staff to ensure we deliver better service and treat every guest with the warmth they deserve. Please consider a return visit to our hotel so that we can provide you both with a better stay on a future date. Sincerely, Hotel Management
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Joefr1162 wrote a review Jan 2020
Reston, Virginia53 contributions9 helpful votes
Stayed here recently for a short visit to Orlando. Just needed a place with reasonable prices and your basic amenities and the Extended Stay America has those. The "Grab and Go" breakfast was nice and included cereal, breads, yogurt, coffee/milk/jiuces. The hotel was undergoing some maintenance with all of the carpets being replaced so there was lots of workers around. I did also notice some excessive drinking at the pool with groups of young people. My room was comfortable, with a full kitchen and free WiFi.
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Date of stay: January 2020
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Response from iResponze A, Manager at Extended Stay America - Orlando - Lake Buena Vista
Responded Jan 14, 2020
Thank you for being our guest. It’s a pleasure to know you liked our affordable rates and were able to start your day off right with our complimentary grab-and-go breakfast. We are also glad to know you were happy with your well-equipped, comfortable accommodations. We value your feedback and look forward to welcoming you back soon for an even better experience. Sincerely, Hotel Management
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AandSandO-UK wrote a review Jan 2020
Winchester, UK.22 contributions23 helpful votes
We've stayed at this hotel many times over the last few years. We've tried many hotels in Lake Buena Vista and International Drive, but this is always our first choice now when visiting Disney(we usually stay 2 to 3 weeks at a time). We're glad we discovered this little known about gem. We choose the room that has 2 queen beds and a fold out sofa bed which is great for three adults and a child. We don't know of anywhere else in the area that has this configuration. Rooms are only cleaned and bedding / towels changed once a week but you can go to reception as often as you like and get clean towels and bedding and anything else which you need. You can pay for extra cleaning if required - either $5 or $10 depending on which level you choose. Pool is very basic but jacuzzi is always hot. It is located very conveniently for all of the theme parks - just a short hop to the I4. The local area is quiet, but there are plenty of places to eat and drink within a short drive, or even walk. Staff are great and on the whole hardworking, always willing to sort out any problems. Waleskja and Sarah are particularly helpful and pleasant. Although basic, breakfast is a bonus and saves quite a bit of money. There is cereal, porridge, toast, bagels, waffles, yoghurt, cereal bars and muffins as well as juice and coffee. It can get quite busy at times, so you have to pick your moment; alternatively you can take it back to your room and eat there. Crockery and cutlery for rooms has to be requested on arrival, but this is clearly notified on check in. You can also get a toaster, coffee maker, saucepans and a frying pan. Dishwashers are useless! The fridge / freezer is huge - great to chill or freeze drinks to take to the parks.
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Date of stay: December 2019
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1 Helpful vote
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Response from iResponze A, Manager at Extended Stay America - Orlando - Lake Buena Vista
Responded Jan 3, 2020
Thank you for choosing Extended Stay America for your stay. We are glad you loved our well-equipped suites, ideal location, and the amenities we offer. We are also delighted to know that you were impressed by the service provided by our staff, Waleskja, and Sarah. We will share your compliments with the entire team. Thank you once more for your patronage, and we look forward to welcoming you all back soon. Sincerely, Hotel Management
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PRICE RANGE
$70 - $148 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
extended stay deluxe orlando - lake buena vista hotel orlando, extended stay deluxe lake buena vista, orlando extended stay
FORMERLY KNOWN AS
Extended Stay Deluxe
LOCATION
United StatesFloridaCentral FloridaOrlando
NUMBER OF ROOMS
124
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