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Disney's Port Orleans Resort - Riverside

1251 Riverside Drive Lake Buena Vista, Orlando, FL 32830-8514
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Guests1 room, 2 adults, 0 children
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Free cancellation until 10/01/19
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Traveler (7911)
Room & Suite (1845)
Dining (382)
Certificate of Excellence


Certificate of Excellence
Discover a place where simple pleasures flourish and Southern hospitality abounds. From the stately white-column mansions of Magnolia Bend to the quaint backwoods cottages of Alligator Bayou, delight in this picturesque Resort hotel that evokes the romance and tranquility of the rural Louisiana Bayou.
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Property amenities
Free High Speed Internet (WiFi)
Hot tub
Bar / lounge
Game room
Children Activities (Kid / Family Friendly)
Free internet
Pool / beach towels
Outdoor pool
Heated pool
Breakfast available
Poolside bar
Kids' outdoor play equipment
Free airport transportation
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Non-smoking hotel
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Non-smoking rooms
Family rooms
Air conditioning
Interconnected rooms available
Room service
Flatscreen TV
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Good to know
River View
Languages Spoken
Hotel links
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9,955Reviews480Q+A100Room tips
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Popular mentions
We’ve now been staying at the resort for 1week, this is our 6th time on Disney resorts/parks. So first the good 😀, we’ve stayed at Saratoga a more premium resort in the past and if anything we prefer the rooms on Riverside. The dining/bar facilities and transport are also arguably better. The not so good 😢 1) we were given the option to opt out of maid services at check in, we kept it but may be should not have as the service is patchy. 2) Check in services - was a poor experience when we arrived (slow and not particularly friendly) which I put down in part to may be our jet lag but a week on each experience has been equally ‘flat’. I’m amazed as it’s the first and last experience you tend to have on a resort so can’t believe Disney can’t fix this with some simple staff training. 3) Cleanliness again I think it’s likely to be associated with maid services but we have a bin at the bottom of out stair well which has had broken glass around it for days! I’m tempted to say something to reception but my experiences have put me off! Come on Disney it’s just the simple things which could make an average guest experience great. I’ll see what week 2 brings...
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Response from WDW_Parks_Resorts, Disney Social Reviews at Disney's Port Orleans Resort - Riverside
Responded 2 days ago
Marc, thank you for sharing this feedback from your current stay with us. We appreciate you and your family visiting year after year, and I'm very sorry for the concerns you've noticed with housekeeping and our Front Desk Cast Members. We always work hard to provide excellent Guest service interactions, crystal clean accommodations, and most importantly, magical experiences for each and every Guest. I can truly understand how your experiences so far have impacted your overall stay and enjoyment. While I always encourage Guests to speak with their Front Desk to report any issues, I'm happy to share your comments directly with our Resort Leadership as we greatly value feedback such as this. Thank you again for letting us know about your stay so far. I'm positive your time with us will turn around and you'll go back to enjoying every bit of the Disney magic. Nina Disney Social Reviews
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Hotel's Favorite
We stayed at Port Orleans Riverside in October . Loved the room and the building . River beautiful . Very peaceful and relaxing . Loved the boat to Disney Springs. The dining hall is a little dark and needs updating but good choice of food. We actually walked to the French Quarter a few times and ate there as it was nice to sit and have breakfast outside. Also dining hall brighter and less crowded. Main pools good for children . The smaller pool by our room was really gorgeous , quiet and peaceful. Thoroughly enjoyed our stay and would definitely recommend this resort .
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Response from WDW_Parks_Resorts, Disney Social Reviews at Disney's Port Orleans Resort - Riverside
Responded Nov 11, 2018
I think you said it best. Disney’s Port Orleans Resort – Riverside really exudes a peaceful atmosphere and relaxation. This feeling is only complimented by the quiet pools, the landscaped gardens, and the beautiful Sassagoula River which runs through the property. I can see that Riverside Mill can be a bit dark. Personally, I really enjoy bright spaces with a view. It sounds like you really got to explore the surrounding areas! You have discovered my favorite walking path at Walt Disney World! Did you love walking next door to the French Quarter? You even hopped on board the ferryboat to travel down the river! I hope you had a great time at Disney Springs! We really appreciate you taking the time to share your review. We cannot wait to see you down by the bayou again soon! Ryan Disney Social Reviews
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This was my 6th trip to Disneyworld and our first stay at Riverside. We had joining rooms in Alligator Bayou bldg 27. The resort is absolutely stunning with scenic river walks and beautiful gardens. We enjoyed the peaceful environment and quiet pools available. The resort is very large so we took advantage of the Disney Mobile App for directions. I also loved the chat available on the app and used it to ask for help or any questions we had while we were out at the parks etc. We will definitely stay here again and enjoyed the great customer service!
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Response from WDW_Parks_Resorts, Disney Social Reviews at Disney's Port Orleans Resort - Riverside
Responded 4 days ago
Thank you for joining us for a picture-perfect stay! I’m delighted to know that, though you’ve visited Walt Disney World Resort numerous times in the past, you can continue discovering the magic by exploring our different Resorts. I’m also glad to see the handy, new features of My Disney Experience, like the walking directions and live chat feature, could help make your visit even more enjoyable. I also appreciate you including those lovely photos with your review. They make me wonder when I can visit this grand Resort again myself. We look forward to welcoming you and your family back for more peaceful vacations in the future. AJ Disney Social Reviews
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I’ve stayed at this resort a total of 4 times with my Mum, and to be honest, we just can’t see past it. It is a beautiful place, wonderfully themed, based on the Princess and the Frog film (worth watching before you go to get you in the mood!). We stayed twice in the white Mansions, which are lovely, and twice in Alligator Bayou, which was our favourite. In my opinion, staying in a Disney Resort allows you to get the 100% authentic Disney experience, as all the staff (aka cast members) provide the same Superlative level of Disney service and charm back at your resort. It really makes you feel like you never left the Magic Kingdom, which is definitely something we enjoyed. You can also get your Disney purchases delivered to your room, which is like getting a present every time you go back to your room - from Fulton’s General Store! Brilliant fun and very convenient. As we have various food issues to contend with ( allergies, vegetarians...) we tend to buy supplies from Wal-Mart then make up packed lunches to take to the parks. This does save money but really we just do this as it is easier than queuing for food in the Parks. We’ve eaten at a few of the restaurants at the resort and they have been great. One neat touch for several of the rooms is that the washbasins are outside of the actual bathroom, meaning Mum can skip around in the shower for hours (what is she doing in there?) while I do my hair and teeth in the sink! Overall, one of the nicest resorts I’ve ever stayed in - we just live Port Orleans Riverside. As it says on the entrance - Welcome Home!
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Response from WDW_Parks_Resorts, Disney Social Reviews at Disney's Port Orleans Resort - Riverside
Responded 1 week ago
This is one of my favorite Resorts and I’m always happy to read about other Guests who truly enjoy this enchanting property. Furthermore, I’m delighted to know you love all the magical extras which can be found here such as Resort Hotel Delivery and our superlative level of service from our Cast Members. This Resort is full of rustic beauty, Southern charm and gracious hospitality all sprinkled with a magical dusting from Disney’s beloved The Princess and the Frog. It sounds like your room had all these elements plus the convenience of having a split bath makes getting ready in the morning a breeze! Thank you for writing a review about your visit and we look forward to seeing you again real soon. Betty Disney Social Reviews
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We’ve stayed here almost ten times travelling from the UK. This resort is so much more than just a hotel with its superb, relaxed customer service to the amazing facilities, the way the accommodation is laid out in mansions along the river, the pools, the food court. It’s amazing and totally family friendly. I love our morning walks along the river to get the park bus or evening walks to the dock to get the boat to Disney Springs. There are so many facilities here and the staff are so kind, welcoming and helpful. Just awesome.
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Response from WDW_Parks_Resorts, Disney Social Reviews at Disney's Port Orleans Resort - Riverside
Responded 2 weeks ago
Lee, I love that you use the word “superb” to describe our little slice of Louisiana – it’s the perfect one to use! Calming strolls along the Sassagoula River to take in the lush landscapes and mansions lining every path make for a vacation that boasts relaxation in between the hustle-bustle of our Theme Parks. I’m delighted your family has found a home away from home here. I can’t wait to read about visit number 10. Y’all come back now! Emma Disney Social Reviews
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$241 - $379 (Based on Average Rates for a Standard Room)
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Dixie Landings
United StatesFloridaCentral FloridaOrlando
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