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Holiday Inn Express Hotel & Suites Universal Studios Orlando

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Holiday Inn Express Hotel & Suites Universal Studios Orlando
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855 Reviews from our TripAdvisor Community

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Showing 605: English reviews
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Jaco, Costa Rica
Reviewed 2 weeks ago via mobile

Stayed two nights for Universal visit. Only way to beat the location is to stay on Universal property, if you can afford that. Location is close to many,many restaurants. There is a free hot breakfast in the morning. Room was comfortable and reasonably priced (avg $120 a night). Front desk personnel rock. There is a heated (small) pool that I...

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Helpful?
1Thank wbailey6
jmmiller123456, General Manager at Holiday Inn Express Hotel & Suites Universal Studios Orlando, responded to this review

Thank you for the recommendation! We really appreciate the great comments and hope to see you again. Have a great day.

Reviewed 2 weeks ago via mobile

The staff we encountered were all friendly. They had an employee there at certain times just to help with vacation planning etc. They had a shuttle to and from Universal, but it filled up fast. The breakfast area was large and the food was fresh. The beds were comfortable and the hotel was clean. My only complaint was that we...

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Helpful?
Thank bowlingqueen1975
jmmiller123456, General Manager at Holiday Inn Express Hotel & Suites Universal Studios Orlando, responded to this review

Thank you for staying at our Holiday Inn Express. We appreciate the nice comments and will share your review with our team. We do apologize for any noise issues you experienced. Have a good day and thank you for sharing your comments.

Reviewed 4 weeks ago via mobile

It was a very nice stay. Staff was very friendly and helpful. Always plenty of food at breakfast. Free shuttle to Universal and Harry Potter World which was awesome! I would definitely recommend this hotel to anyone looking for a nice clean place with reasonable rates.

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Helpful?
Thank Pauline A
Diana T, Front Office Manager at Holiday Inn Express Hotel & Suites Universal Studios Orlando, responded to this review

Thank you so much for the "great hotel" review of your stay with us. Our breakfast is always a popular event, and I am certainly glad that you enjoyed it. Thank you so much for the recommendation, and we do hope you will be able to visit us again soon!!!

Ipswich, United Kingdom
Reviewed January 20, 2017

For price and proximity to the Universal Theme Parks, this hotel is ideal. You can reach the parks in about 20 minutes if you walk, or there's a regular, free shuttle bus. Parking was a doddle (and free) and we were greeted by friendly, helpful staff at check-in. Our suite on the third floor was surprisingly large, with two double...

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Helpful?
1Thank Mike_Kwasniak
jmmiller123456, General Manager at Holiday Inn Express Hotel & Suites Universal Studios Orlando, responded to this review

Thank you for sharing the details of your recent stay at our Holiday Inn Express. We appreciate the feedback, and will immediately address the housekeeping issues in your suite. We are happy that you enjoyed our staff and the hot breakfast buffet. Thanks again we hope you will give us another try in the future. Have a great day.

Springfield, Missouri
Reviewed January 11, 2017

Doris Is your star She has great customer service skills. We all loved her including my kids. She went above and beyond to treat us like family. She made our vacation very special. The hotel was one of the best. Very clean and the rooms were beautiful. Would have no problem in staying again.Thank you so much Doris.

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Helpful?
Thank emissouri92
jmmiller123456, General Manager at Holiday Inn Express Hotel & Suites Universal Studios Orlando, responded to this review

Thank you for the great review. Doris will be thrilled to read your comments. She had a great time with all the kids. Have a Happy New Year and we hope to see you again.

Houston, Texas
Reviewed January 11, 2017

We were there for 2 nights, love the fact that was close to Universal where we spend 2 days, close to places to eat within walking distance. The rooms were clean, breakfast pretty decent, no complaints at all.

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Thank Monica M
jmmiller123456, General Manager at Holiday Inn Express Hotel & Suites Universal Studios Orlando, responded to this review

Thank you for the nice review. We are happy that you enjoyed your stay at our Holiday Inn Express. Have a great day!

Naperville, Illinois
Reviewed January 10, 2017

My family (parents & 2 teens) stayed here while visiting Universal Studios. The hotel was clean, the staff helpful and the breakfast was fine (cinnamon rolls were delicious - bacon and eggs, not so much. Bacon was super thin and eggs were just edible). Other than that, I thought I would note a few things that visitors might want to...

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Helpful?
1Thank AmusingMomLara
jmmiller123456, General Manager at Holiday Inn Express Hotel & Suites Universal Studios Orlando, responded to this review

Thank you for choosing our Holiday Inn Express for your Universal vacation. We appreciate the feedback and thank you for sharing your detailed comments. In addition to the free shuttle to Universal, taxi service is also an option at $8 one way. Have a great day and we hope to see you again.

Aberdeen, Maryland
Reviewed January 2, 2017 via mobile

Me and my family stayed in a suite. It was clean for the most part. My family of 5 fit in the suite. Very spacious bathroom and tub shower. And we could see a couple of rides at universal from our room. We just had a little of an ant problem which it was our first time having problems for...

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Helpful?
Thank tweetyboop89
jmmiller123456, General Manager at Holiday Inn Express Hotel & Suites Universal Studios Orlando, responded to this review

Thank you continuing to stay at our Holiday Inn Express. We appreciate the feedback and do apologize for any ant issue in the room. Happy to hear you enjoyed the hot breakfast buffet. We look forward to seeing you again in the near future. Have a great day.

Stuttgart, Germany
Reviewed January 2, 2017 via mobile

The hotel was great especially being right down the street from universal. Staff was amazing and any way they could help. I love how close we were, the walk 10-15 minutes from the hotel. They also have transportation to the park.

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Helpful?
Thank Devin K
jmmiller123456, General Manager at Holiday Inn Express Hotel & Suites Universal Studios Orlando, responded to this review

Thank you for spending your Universal vacation with us. We appreciate the great review.

Raleigh
Reviewed December 31, 2016 via mobile

We booked here for Dec 30 as last resort because the Hyatt Place we reserved for Dec 31 didn't have any more availability. This hotel didn't disappoint. Was actually pleasantly surprised. The staff were friendly. They had free coffee & hot cocoa all day long. Breakfast was a variety of pastries, fruits, eggs, sausages, bacon, and all kinds of bread...

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Helpful?
Thank Destiny U
jmmiller123456, General Manager at Holiday Inn Express Hotel & Suites Universal Studios Orlando, responded to this review

We are so pleased that you enjoyed your stay at our Holiday Inn Express. Thank you for the nice comments and we hope to see you again. Have a great day.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Laundry Service
  • Multilingual Staff
  • Shuttle Bus Service
  • Free Parking
  • Breakfast included
  • Concierge
  • Business Center with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Closest Holiday Inn Express Hotel to Universal Orlando Just steps away from Universal Studios and 10 minutes from the Orlando Convention Center, our central Orlando hotel offers both comfort and convenience. If you are looking for lodging near Orlando theme parks, look no further than our charming Orlando hotel, conveniently located at the intersection of Florida s Turnpike and I-4. Easy access to popular Orlando attractions like Walt Disney World Resort and SeaWorld Orlando and Aquatica. Cruise International Drive, also known as I-Drive , for the best shopping, restaurants and entertainment in Orlando. Prime Outlets, Festival Bay, and Mall at Millenia are all five minutes away. Also, we are only 15 minutes away from downtown Orlando. During your Orlando business trip, you will be impressed with the accommodations our Orlando hotel provides. Our Universal hotel is conveniently located near the Orlando/Orange County Convention Center and is the perfect place to stay during your visit to Orlando, FL. While vacationing in Orlando, enjoy several hotel amenities including free high-speed Internet access, pool heated (seasonally) and hot breakfast buffet. Book your reservation today and enjoy our great Orlando hotel deals and rates. Must be 21 years of age with valid credit card at check in. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Universal Studios Orlando

Address: 5605 Major Boulevard, Orlando, FL 32819-7960 (Formerly Sleep Inn & Suites @ Univ Studios)
Location: United States > Florida > Central Florida > Orlando
Price Range: $112 - $194 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Universal Studios Orlando 2.5*
Number of rooms: 196
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Universal Studios Orlando
Holiday Inn Express Orlando
Holiday Inn Orlando
Hotel Style:
#98 Business Hotel in Orlando
#155 Family Hotel in Orlando
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Questions & Answers

Here's what travelers have asked, with answers from Holiday Inn Express Hotel & Suites Universal Studios Orlando staff and other travelers.
33 questions
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Questions? Get answers from Holiday Inn Express Hotel & Suites Universal Studios Orlando staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“in the middle”
 of 5 bubbles emissouri92, Jan 11, 2017 | Read review
“Back side rooms overlook a Wendy's restaurant and not far from major road so some road noise in the room. Front side faces the parking lot.”
 of 5 bubbles ColonelAudubon, Nov 9, 2016 | Read review
“If you are in Room 413, room is not made up till the last.”
 of 5 bubbles rtrdpat, Oct 3, 2016 | Read review
“Our room was perfect, fifth floor in the middle of the hall.”
 of 5 bubbles 411jilliane, Sep 6, 2016 | Read review
“I asked for upper room from recommendations before and so we did and it was quiet.”
 of 5 bubbles sharynnm, Aug 17, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question