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Holiday Inn Express Hotel & Suites Universal Studios Orlando

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Holiday Inn Express Hotel & Suites Universal Studios Orlando
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814 Reviews from our TripAdvisor Community

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Showing 578: English reviews
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

Nice room but very small closet and bathroom. Front desk are helpful and kind. Breakfast matched the other Express hotels' breakfasts. They don't shut down breakfast right away if you are arriving just a little late or still eating.

Helpful?
Thank Angela B
Level Contributor
75 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

Second time staying and same as last. Very clean and the usual breakfast. Eggs are not good due to microwave but the pancake machine is awsome and good. Staff is kind and will help with anything if ask. We will stay again when we come back. Step son works at Universal Studios and its close to park.

Helpful?
Thank HairByCharles
Diana T, Front Office Manager at Holiday Inn Express Hotel & Suites Universal Studios Orlando, responded to this review

Thanks so much for the 5 star review for our hotel. We will be certain to pass on the great comments about our staff to our entire team! See you next time! More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

We just recently stayed in this hotel to take a quick trip to Universal. Our stay was only 3 days, and got off to a really bad start. The check in staff on Friday afternoon were very rude and unhelpful. They were more concerned with staying behind the wall to avoid seeing customers than they were to help. We check... More 

Helpful?
2 Thank Brandon T
Diana T, Front Office Manager at Holiday Inn Express Hotel & Suites Universal Studios Orlando, responded to this review

Good afternoon. I want to first apologize that you were unhappy with your stay with us. It is correct that we had no suites available over the weekend to relocate you to. I certainly wish I had the chance to speak with you during your stay to rectify any issues you had, as I was on duty all weekend. I... More 

2 reviews
5 of 5 stars Reviewed 1 week ago via mobile

Enjoy my time there very much. Very good service always trying to help, clean and big rooms, Many options for breakfast . Very good location , there is a transportation to everywhere. Thank you very much for everything.

Helpful?
Thank Ellamiron11
jmmiller123456, General Manager at Holiday Inn Express Hotel & Suites Universal Studios Orlando, responded to this review

Thank you so much for the great review. We are pleased that you enjoyed your stay and we hope to see you again. Have a great day. More 

Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

My mom and I came down to Florida for a week this summer. We had reservations for a Disney resort for 3 days but wanted to come down and hit up Universal Studios as well. However, we were hoping to save some money by staying off of Universal Studios proper. This hotel was perfect! We were able to stay here... More 

Helpful?
Thank Jillian E
Diana T, Front Office Manager at Holiday Inn Express Hotel & Suites Universal Studios Orlando, responded to this review

We are thrilled that you and your mom enjoyed your time with us. It is always nice to know when we are able to exceed our guests expectations, and we are certainly glad that we did for you. We will be sharing your comments with our team. I know that they will be so proud. Again, thank you for staying... More 

Miami
Level Contributor
23 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I just noticed in the description that this hotel used to be a Sleep Inn and that's exactly what it feels like. The location is quite possibly great in relation to Universal. It's also close to the outlet mall however this isn't your typical Holiday Inn. I've noticed Holiday Inns have gotten better in recent years or it could just... More 

Helpful?
1 Thank Babenoname
jmmiller123456, General Manager at Holiday Inn Express Hotel & Suites Universal Studios Orlando, responded to this review

Thank you for choosing our Holiday Inn Express to host your stay in Orlando. We appreciate the feedback. We are pleased that overall you had a good stay. Have a good day and we hope to see you again. More 

New Plymouth, New Zealand
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

It is very close to Universal Studios and has a shuttle bus service to the Theme Parks. The reason why we chose this hotel is because the breakfast was included in the price and had a shuttle service. The hotel staff at the reception is super friendly. We had an issue on the very first night in the bathroom but... More 

Helpful?
1 Thank Burak K
jmmiller123456, General Manager at Holiday Inn Express Hotel & Suites Universal Studios Orlando, responded to this review

Thank you for choosing our Holiday Inn Express to host your stay in Orlando. We appreciate the feedback. We do have a snack machine on our 2nd floor with limited snacks. Plus there is a Walgreens within walking distance from the hotel and grocery stores just 10 minutes away. We hope this was not too big of an inconvenience. Have... More 

Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed August 17, 2016

The people that were at the front desk were amazing! She let us check in early because they had the room ready. Very friendly and helpful when we had questions. The breakfast was OK but I am kind of picky with my breakfast - no bacon, just sausage, but they did have a different shape of egg every other day.... More 

Helpful?
3 Thank Sharynn M
Diana T, Front Office Manager at Holiday Inn Express Hotel & Suites Universal Studios Orlando, responded to this review

We are just thrilled that you enjoyed your time with us. From your early check in to feedback about breakfast and our guest rooms, we are certainly glad that we exceeded your expectations. Thank you also, for the tip about Lyft. That is a great option to our complimentary shuttle provided by Universal Studios. Thanks for taking the time to... More 

Level Contributor
54 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
2 of 5 stars Reviewed August 2, 2016 via mobile

The lobby was fine, parking was good and location of hotel was very convenient to nearby attractions. However, the room was tiny with virtually no seperation between the beds and bathroom area. There were 2 full-size beds (not Queen) with the bathroom sink totally open to the room. The toilet was seperated with a pocket door. Anyone using the restroom... More 

Helpful?
1 Thank 4fun2go
jmmiller123456, General Manager at Holiday Inn Express Hotel & Suites Universal Studios Orlando, responded to this review

Thank you for sharing the feedback from your recent stay at our Holiday Inn Express. We apologize that the room layout did not meet your expectations. We do have suites that are larger than our standard rooms and equipped with microwave and refrigerator. We hope you will give us another try and stay in one of our suites. Thank you. More 

Chicago
Level Contributor
27 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed July 31, 2016

I've been here a couple times and will keep coming back. This is your typical Holiday Inn Express (which by all means, is a great thing!). Rooms are very generously sized, everything is incredibly clean and spotless, and most importantly, the people that work here are AWESOME. I can't say enough about how friendly the front desk staff has always... More 

Helpful?
Thank JJTraveler2010
jmmiller123456, General Manager at Holiday Inn Express Hotel & Suites Universal Studios Orlando, responded to this review

Thank you so much for this great review. We appreciate the nice comments and thank you for the recommendation. Our team will be thrilled to read this review. We look forward to seeing you again! More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Laundry Service
  • Multilingual Staff
  • Shuttle Bus Service
  • Free Parking
  • Free Breakfast
  • Breakfast Available
  • Dry Cleaning
  • Business Center with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Closest Holiday Inn Express Hotel to Universal Orlando Just steps away from Universal Studios and 10 minutes from the Orlando Convention Center, our central Orlando hotel offers both comfort and convenience. If you are looking for lodging near Orlando theme parks, look no further than our charming Orlando hotel, conveniently located at the intersection of Florida s Turnpike and I-4. Easy access to popular Orlando attractions like Walt Disney World Resort and SeaWorld Orlando and Aquatica. Cruise International Drive, also known as I-Drive , for the best shopping, restaurants and entertainment in Orlando. Prime Outlets, Festival Bay, and Mall at Millenia are all five minutes away. Also, we are only 15 minutes away from downtown Orlando. During your Orlando business trip, you will be impressed with the accommodations our Orlando hotel provides. Our Universal hotel is conveniently located near the Orlando/Orange County Convention Center and is the perfect place to stay during your visit to Orlando, FL. While vacationing in Orlando, enjoy several hotel amenities including free high-speed Internet access, pool heated (seasonally) and hot breakfast buffet. Book your reservation today and enjoy our great Orlando hotel deals and rates. Must be 21 years of age with valid credit card at check in. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Universal Studios Orlando

Address: 5605 Major Boulevard, Orlando, FL 32819-7960 (Formerly Sleep Inn & Suites @ Univ Studios)
Location: United States > Florida > Central Florida > Orlando
Price Range: $95 - $168 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Universal Studios Orlando 2.5*
Number of rooms: 196
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Universal Studios Orlando
Holiday Inn Express Orlando
Holiday Inn Orlando
Hotel Style:
#98 Business Hotel in Orlando
#155 Family Hotel in Orlando
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