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Holiday Inn Express Hotel & Suites Universal Studios Orlando

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Holiday Inn Express Hotel & Suites Universal Studios Orlando
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805 Reviews from our TripAdvisor Community

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Showing 571: English reviews
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

The people that were at the front desk were amazing! She let us check in early because they had the room ready. Very friendly and helpful when we had questions. The breakfast was OK but I am kind of picky with my breakfast - no bacon, just sausage, but they did have a different shape of egg every other day.... More 

Helpful?
2 Thank Sharynn M
Diana T, Front Office Manager at Holiday Inn Express Hotel & Suites Universal Studios Orlando, responded to this review

We are just thrilled that you enjoyed your time with us. From your early check in to feedback about breakfast and our guest rooms, we are certainly glad that we exceeded your expectations. Thank you also, for the tip about Lyft. That is a great option to our complimentary shuttle provided by Universal Studios. Thanks for taking the time to... More 

Level Contributor
54 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

The lobby was fine, parking was good and location of hotel was very convenient to nearby attractions. However, the room was tiny with virtually no seperation between the beds and bathroom area. There were 2 full-size beds (not Queen) with the bathroom sink totally open to the room. The toilet was seperated with a pocket door. Anyone using the restroom... More 

Helpful?
Thank 4fun2go
jmmiller123456, General Manager at Holiday Inn Express Hotel & Suites Universal Studios Orlando, responded to this review

Thank you for sharing the feedback from your recent stay at our Holiday Inn Express. We apologize that the room layout did not meet your expectations. We do have suites that are larger than our standard rooms and equipped with microwave and refrigerator. We hope you will give us another try and stay in one of our suites. Thank you. More 

Chicago
Level Contributor
27 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I've been here a couple times and will keep coming back. This is your typical Holiday Inn Express (which by all means, is a great thing!). Rooms are very generously sized, everything is incredibly clean and spotless, and most importantly, the people that work here are AWESOME. I can't say enough about how friendly the front desk staff has always... More 

Helpful?
Thank JJTraveler2010
jmmiller123456, General Manager at Holiday Inn Express Hotel & Suites Universal Studios Orlando, responded to this review

Thank you so much for this great review. We appreciate the nice comments and thank you for the recommendation. Our team will be thrilled to read this review. We look forward to seeing you again! More 

Glasgow, United Kingdom
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago via mobile

Booked in here for 10 nights (with my 13yr old nephew), reception are always helpful and have a great attitude to customer service. The room was always clean and the air con was ace. Breakfast has a good choice to choose from andvit has a good pool to relax in. No dramas and no complaints at all.

Helpful?
Thank UncleBaz77
jmmiller123456, General Manager at Holiday Inn Express Hotel & Suites Universal Studios Orlando, responded to this review

We are so happy that you enjoyed your family holiday at our Holiday Inn Express. Thank you so much for the great feedback and we hope to see you again. Have a great day. More 

Richmond Hill, Canada
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

We stayed for one night only before we checked in at the universal resort. The lady who checked us in was FANTASTIC !!!(shoulder length hair). She was friendly, very helpful and informative and knowledgeable. All should be so great - she really set the tone for out visit!!! Great location, free parking. Small rooms and small pool - ok for... More 

Helpful?
Thank visitedonce
jmmiller123456, General Manager at Holiday Inn Express Hotel & Suites Universal Studios Orlando, responded to this review

Thank you for sharing the feedback from your recent stay at our Holiday Inn Express. We are pleased that you did enjoy your one night stay with us. We hope to see you again. Have a great day. More 

Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago via mobile

Stayed for 3 days whilst visiting universal studios/wet and wild. Very reasonably priced including breakfast. Good clean modern room with Free wifi and a coffee machine. Shower but no bath. Breakfast good but be warned its very busy. Staff helpfully and polite. Small pool open till 11pm. 5 minutes drive from universal studios. Free shuttle to park but be warned... More 

Helpful?
Thank Gareth L
jmmiller123456, General Manager at Holiday Inn Express Hotel & Suites Universal Studios Orlando, responded to this review

Thank you for choosing our Holiday Inn Express for your Orlando visit. We appreciate the feedback and recommendation. Have a great day and we hope to see you again. More 

Perth WA
Level Contributor
178 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 117 helpful votes
4 of 5 stars Reviewed July 17, 2016

The room we had was very spacious (the size of 2 average hotel rooms) and comfortable. The bed was great and the pillows were wonderful after a busy day of touring it was nice to rest me head on a comfortable pillow. We had room 319 and it was at the end of the corridor on the 3rd floor, with... More 

Helpful?
Thank Wendy F
jmmiller123456, General Manager at Holiday Inn Express Hotel & Suites Universal Studios Orlando, responded to this review

Thank you for sharing your comments from your recent stay at our Holiday Inn Express. We are happy that you enjoyed the stay. We do apologize that you were not able to sit down and enjoy our hot breakfast buffet. Good to hear our team packed a to go breakfast for you. Thanks again for the feedback and we do... More 

Key Largo
Level Contributor
22 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed July 13, 2016

Booked this very last minute, and arrived late at night so we didn't spend a lot of time there, but we would stay again if we were in that area. The room was very clean, and the staff was very friendly. Only complaints (not even really complaints), is that a mini-fridge would've been great, and there was no towel bar... More 

Helpful?
Thank laurabythesea
Diana T, Front Office Manager at Holiday Inn Express Hotel & Suites Universal Studios Orlando, responded to this review

Thank you for taking the time to share your feedback regarding your experience at our hotel. We are very glad that you found our team friendly, and your hotel room clean. We are actually beginning a renovation process later in the year, so your comments regarding items in your room will be relayed to our management team. Again, thank you... More 

Dinwiddie, Virginia
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed July 12, 2016

The hotel was located not far from the highway in a good location. There was a Wendy's in walking distance. The rooms were clean and updated. The hotel lobby was very open, clean and modern. One of the most impressive things was how friendly the staff were. Everyone was very helpful. Really enjoyed talking with one of the front desk... More 

Helpful?
Thank Melaine805
jmmiller123456, General Manager at Holiday Inn Express Hotel & Suites Universal Studios Orlando, responded to this review

Thank you for the nice comments! We are pleased that you enjoyed the stay and our team. We appreciate the review and we hope to see you again! Have a great day. More 

Presque Isle, Maine
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 25, 2016

I was very impressed withthe location. We were with walking distance of Universal and saved Parking money. The Room was nice but smaller than I am used to at a Holiday Inn Express and only had a shower. Pool was packed with kids, but was not a problem. Everyone was enjoying themselves. The breakfast room was packed, but multiple staff... More 

Helpful?
1 Thank picallen
Diana T, Front Office Manager at Holiday Inn Express Hotel & Suites Universal Studios Orlando, responded to this review

Thank you so much for taking the time to share your feedback regarding your stay. Although sending your luggage ahead of time is not an ideal situation, I am glad that it made your trip more convenient. We will be certain to share your comments with our team. Thanks for our "5 star" rating!! More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Free Breakfast
  • Laundry Service
  • Multilingual Staff
  • Shuttle Bus Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Closest Holiday Inn Express Hotel to Universal Orlando Just steps away from Universal Studios and 10 minutes from the Orlando Convention Center, our central Orlando hotel offers both comfort and convenience. If you are looking for lodging near Orlando theme parks, look no further than our charming Orlando hotel, conveniently located at the intersection of Florida s Turnpike and I-4. Easy access to popular Orlando attractions like Walt Disney World Resort and SeaWorld Orlando and Aquatica. Cruise International Drive, also known as I-Drive , for the best shopping, restaurants and entertainment in Orlando. Prime Outlets, Festival Bay, and Mall at Millenia are all five minutes away. Also, we are only 15 minutes away from downtown Orlando. During your Orlando business trip, you will be impressed with the accommodations our Orlando hotel provides. Our Universal hotel is conveniently located near the Orlando/Orange County Convention Center and is the perfect place to stay during your visit to Orlando, FL. While vacationing in Orlando, enjoy several hotel amenities including free high-speed Internet access, pool heated (seasonally) and hot breakfast buffet. Book your reservation today and enjoy our great Orlando hotel deals and rates. Must be 21 years of age with valid credit card at check in. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Universal Studios Orlando

Address: 5605 Major Boulevard, Orlando, FL 32819-7960 (Formerly Sleep Inn & Suites @ Univ Studios)
Location: United States > Florida > Central Florida > Orlando
Price Range: $89 - $153 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Universal Studios Orlando 2.5*
Number of rooms: 196
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Universal Studios Orlando
Holiday Inn Express Orlando
Holiday Inn Orlando
Hotel Style:
#98 Business Hotel in Orlando
#155 Family Hotel in Orlando
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