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Holiday Inn Express Hotel & Suites Universal Studios Orlando

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Holiday Inn Express Hotel & Suites Universal Studios Orlando
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796 Reviews from our TripAdvisor Community

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Showing 565: English reviews
Perth WA
Level Contributor
177 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 115 helpful votes
4 of 5 stars Reviewed 1 week ago

The room we had was very spacious (the size of 2 average hotel rooms) and comfortable. The bed was great and the pillows were wonderful after a busy day of touring it was nice to rest me head on a comfortable pillow. We had room 319 and it was at the end of the corridor on the 3rd floor, with... More 

Helpful?
Thank Wendy F
jmmiller123456, General Manager at Holiday Inn Express Hotel & Suites Universal Studios Orlando, responded to this review

Thank you for sharing your comments from your recent stay at our Holiday Inn Express. We are happy that you enjoyed the stay. We do apologize that you were not able to sit down and enjoy our hot breakfast buffet. Good to hear our team packed a to go breakfast for you. Thanks again for the feedback and we do... More 

Key Largo
Level Contributor
22 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Booked this very last minute, and arrived late at night so we didn't spend a lot of time there, but we would stay again if we were in that area. The room was very clean, and the staff was very friendly. Only complaints (not even really complaints), is that a mini-fridge would've been great, and there was no towel bar... More 

Helpful?
Thank laurabythesea
Diana T, Front Office Manager at Holiday Inn Express Hotel & Suites Universal Studios Orlando, responded to this review

Thank you for taking the time to share your feedback regarding your experience at our hotel. We are very glad that you found our team friendly, and your hotel room clean. We are actually beginning a renovation process later in the year, so your comments regarding items in your room will be relayed to our management team. Again, thank you... More 

Dinwiddie, Virginia
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The hotel was located not far from the highway in a good location. There was a Wendy's in walking distance. The rooms were clean and updated. The hotel lobby was very open, clean and modern. One of the most impressive things was how friendly the staff were. Everyone was very helpful. Really enjoyed talking with one of the front desk... More 

Helpful?
Thank Melaine805
jmmiller123456, General Manager at Holiday Inn Express Hotel & Suites Universal Studios Orlando, responded to this review

Thank you for the nice comments! We are pleased that you enjoyed the stay and our team. We appreciate the review and we hope to see you again! Have a great day. More 

Presque Isle, Maine
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I was very impressed withthe location. We were with walking distance of Universal and saved Parking money. The Room was nice but smaller than I am used to at a Holiday Inn Express and only had a shower. Pool was packed with kids, but was not a problem. Everyone was enjoying themselves. The breakfast room was packed, but multiple staff... More 

Helpful?
1 Thank picallen
Diana T, Front Office Manager at Holiday Inn Express Hotel & Suites Universal Studios Orlando, responded to this review

Thank you so much for taking the time to share your feedback regarding your stay. Although sending your luggage ahead of time is not an ideal situation, I am glad that it made your trip more convenient. We will be certain to share your comments with our team. Thanks for our "5 star" rating!! More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 4 weeks ago via mobile

I booked my package through Universal.com and recived my documents I figured no worries however i was wrong!! We departed on a red eye flight from Lax and i called to request an early check in however they said im not booked. They then told me to call other Holiday inn in the area to see the sup was not... More 

Helpful?
Thank Deedee S
Diana T, Front Office Manager at Holiday Inn Express Hotel & Suites Universal Studios Orlando, responded to this review

I want to first apologize for all that you went through prior to and during your arrival to our hotel. This is certainly not the type of service we strive to provide to our guests. A five hour flight wondering about your reservation is absolutely unfair, and your check in should have been seamless. Although errors can happen, we should... More 

Myrtle Beach, South Carolina
Level Contributor
62 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed June 14, 2016

We stayed here on our recent visit to Universal Studios. The staff was very friendly and accommodating Eager to help in any way they can. The room was comfortable. Came with a fridge and Keurig Coffee maker and pods/ Free WiFi and wired internet. The breakfast bar was completely stocked. We certainly would stay here again.

Helpful?
Thank Victor246
Diana T, Front Office Manager at Holiday Inn Express Hotel & Suites Universal Studios Orlando, responded to this review

Wow!!! Thank you so much for sharing your great review of our hotel! We are thrilled that you enjoyed your time at our hotel, and it looks like you will be staying with us again soon! We cannot wait!!! Again, thank you so much! We will certainly share your comments with our team. More 

Palestine, Texas
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 12, 2016 via mobile

We stayed here the night before our Universal Studio's & IOA vacation started. If you stay in a Universal hotel you get in an hour early to the parks. This was literally at the entrance gate. The hotel was new, clean and friendly. We enjoyed the breakfast and as always the cinnamon rolls. The parking lot seemed safe and well... More 

Helpful?
Thank Shelly S
Diana T, Front Office Manager at Holiday Inn Express Hotel & Suites Universal Studios Orlando, responded to this review

Thank you so much for staying with us, and for your comments regarding our breakfast, location, hotel, and location. We do hope that you will choose to stay with us again. More 

Bellevue, Nebraska
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 5, 2016

We stayed May 30th to June 3rd. Great hotel to stay in when visiting Orlando. The staff was super helpful throughout our whole stay. The room was appropriate for the two of us. The bed was comfortable, and there was plenty of space to move around in. The bathroom was a little tight, but the shower offered plenty of space.... More 

Helpful?
Thank jaymer00
jmmiller123456, General Manager at Holiday Inn Express Hotel & Suites Universal Studios Orlando, responded to this review

Thank you for the nice comments from your recent stay at our Holiday Inn Express. We are pleased that you enjoyed the stay. We apologize for the lack of refrigerator in the room. At this time we only have refrigerator and microwave in our suites. Have a great day. More 

Philadelphia, Pennsylvania, United States
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed June 2, 2016

This hotel is wonderful. The pool is clean. The free breakfast was outstanding. There was plenty of food as well as choices to choice from, both hot and cold. The staff keeps the breakfast area clean and well stocked. The rooms were small but we were only staying for three days as we just got off of a cruise and... More 

Helpful?
Thank Jacqueline P
Diana T, Front Office Manager at Holiday Inn Express Hotel & Suites Universal Studios Orlando, responded to this review

Thank you so much for the "Five Star" review of our hotel. We are thrilled that you enjoyed your time with us. We appreciate you recognizing our staff, as well as our breakfast. We will be certain to share your comments with our team. Again, thank you for taking the time to share your feedback! We hope to see you... More 

Cecilia, Kentucky
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed May 29, 2016

It was very close to Universal Studios. They offered shuttles to go over to Universal so you won't have to pay for parking (which is $20). When we arrived it was late in the afternoon/evening. You have to book your shuttle pass, which is first come first serve 24 hours in advance. So since we came in late we did... More 

Helpful?
Thank Jennifer L
jmmiller123456, General Manager at Holiday Inn Express Hotel & Suites Universal Studios Orlando, responded to this review

Thank you for sharing the details from your recent stay at our Holiday Inn Express. We are happy that you enjoyed the stay. We do apologize for any internet issue, and we will definitely have our IT department look into this. Thank you again for the nice comments and we hope to see you again. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Breakfast
  • Laundry Service
  • Multilingual Staff
  • Shuttle Bus Service
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Closest Holiday Inn Express Hotel to Universal Orlando Just steps away from Universal Studios and 10 minutes from the Orlando Convention Center, our central Orlando hotel offers both comfort and convenience. If you are looking for lodging near Orlando theme parks, look no further than our charming Orlando hotel, conveniently located at the intersection of Florida s Turnpike and I-4. Easy access to popular Orlando attractions like Walt Disney World Resort and SeaWorld Orlando and Aquatica. Cruise International Drive, also known as I-Drive , for the best shopping, restaurants and entertainment in Orlando. Prime Outlets, Festival Bay, and Mall at Millenia are all five minutes away. Also, we are only 15 minutes away from downtown Orlando. During your Orlando business trip, you will be impressed with the accommodations our Orlando hotel provides. Our Universal hotel is conveniently located near the Orlando/Orange County Convention Center and is the perfect place to stay during your visit to Orlando, FL. While vacationing in Orlando, enjoy several hotel amenities including free high-speed Internet access, pool heated (seasonally) and hot breakfast buffet. Book your reservation today and enjoy our great Orlando hotel deals and rates. Must be 21 years of age with valid credit card at check in. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Universal Studios Orlando

Address: 5605 Major Boulevard, Orlando, FL 32819 (Formerly Sleep Inn & Suites @ Univ Studios)
Location: United States > Florida > Central Florida > Orlando
Price Range: $92 - $158 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Universal Studios Orlando 2.5*
Number of rooms: 196
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Universal Studios Orlando
Holiday Inn Express Orlando
Holiday Inn Orlando
Hotel Style:
#98 Business Hotel in Orlando
#155 Family Hotel in Orlando
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