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Marriott Orlando Downtown

Traveler (72)
Room & Suite (36)
Video (1)

About

#136 of 354 hotels in Orlando
Location
Cleanliness
Service
Value
Enjoy the business or leisure trip of a lifetime at Marriott Orlando Downtown, a newly designed high-rise hotel in the heart of Orlando, Florida. We offer an ideal urban oasis within Orlando's vibrant Downtown District. Our hotel caters to corporate travelers' and vacationers' every need, from luxurious guestrooms featuring signature Thann amenities and a handpicked selection of TEDTalks to a perfect location near Amway Center and Dr. Phillips Center for Performing Arts - all within walking distance. Hold your next meeting or social gathering at our hotel. We provide nearly 16,000 square feet of event space including breakout rooms flooded with natural light.
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Property amenities
Room service
Restaurant
Bar/Lounge
Fitness Center with Gym / Workout Room
Pool
Banquet Room
Breakfast Available
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Paid Internet
Paid Wifi
Public Wifi
Wheelchair access
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Room features
Air conditioning
Refrigerator in room
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Mid-range
Hotel links
Visit hotel website
Offers & Announcements:Unlock Member Rates!
Hotel deals

Location

Full view
89Good for walkers
Grade: 89 out of 100
155Restaurantswithin 0.75 miles
54Attractionswithin 0.75 miles
194Reviews
4Q+A
22Room tips
Traveler rating
  • 131
  • 26
  • 10
  • 16
  • 11
Time of year
Traveler type
Language
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  • English
Popular mentions
John in valet parking was amazing. He was very helpful. He was very kind and friendly. We are very thankful that you have him as an employee within your business. Thank you John so such a wonderful valet experience.
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Response from MichaelH15503, General Manager at Marriott Orlando Downtown
Responded 2 days ago
Thank you for the great feedback on your recent stay with us at the Marriott Orlando Downtown Hotel and for the feedback about our valet services and our associate John. I appreciate you taking the time to share and I will make sure to thank him for taking such great care of you. Safe travels and the staff and I look forward to welcoming you back soon.
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Had a small problem with the AC Called the front desk a d within minutes Esque Eady was at our door to fix it. Quick and courteous and had our AC working and the room was cooling off. Thank you so much
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Response from MichaelH15503, General Manager at Marriott Orlando Downtown
Responded 2 days ago
Thank you for the great feedback and the comments on our associate Esque Eady. It was great to hear that he was able to get your AC issue fixed quickly. The staff and I look forward to seeing you back at the hotel soon. Safe travels.
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Quick note: John in valet exemplifies class! In every sense. Carried my heavy luggage, gave me some quit tips around town. I’ll leave it at that. Marriott you’re lucky to have a guy the humanizes your brand.
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Response from MichaelH15503, General Manager at Marriott Orlando Downtown
Responded 6 days ago
Thank you for taking the time to recognize John and our Valet Team. I hope you enjoyed your stay with us and look forward to hosting you back soon. Safe Travels.....
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Stayed here because it was recommended by an event organizer. I knew I should have gone with a known quantity. There are too many hotels in Orlando to settle for this one. The staff, while generally cordial, always seemed rushed and/or somewhat confused about what they were
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Response from MichaelH15503, General Manager at Marriott Orlando Downtown
Responded 1 week ago
Thank you for your recent feedback on your stay with us at the Marriott Orlando Downtown Hotel. We appreciate the feedback and I have shared it with our team to insure we can make any changes to enhance our experience for future guests at the Hotel. I apologize that your experience was not better and meet your expectations. I would be happy to discus it in more detail with you, please feel free to contact me at the hotel main line. I look forward to speaking with you and once again appreciate your feedback to make us better.
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Terrible service from staff. I watched other guests comment and roll eyes as well. Especially the restaurant waitresses Had to beg for a glass of water with breakfast..was annoyed when I chose a small table same size but slowing space from the gentleman on one side. Place was
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Response from MichaelH15503, General Manager at Marriott Orlando Downtown
Responded 1 week ago
Thank you for your feedback on your recent stay with us. I wanted to apologize about your experience, and offer my assistance. Please feel free to contact me at the hotel to discuss it in more detail. The staff and I are always looking for ways to improve our service, and typically are known for our guest experience and for working hard to make it a special one for all of our guests. I welcome the opportunity to speak with you and hopefully have the chance to personally be involved on a future stay and turn it around for you. Safe travels, and again Thank you for taking the time to share your feedback.
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PRICE RANGE
$130 - $266 (Based on Average Rates for a Standard Room)
LOCATION
United StatesFloridaCentral FloridaOrlando
NUMBER OF ROOMS
297
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