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Hard Rock Hotel at Universal Orlando

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#38 of 338 Hotels in Orlando
GreenLeadersBronze level
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Hard Rock Hotel at Universal Orlando
Hard Rock Hotel at Universal Orlando
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7,283 Reviews from our TripAdvisor Community

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There are newer reviews for Hard Rock Hotel at Universal Orlando
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Showing 6,575: English reviews
Lakeshore, Canada
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed May 26, 2015

After a not great start, pipe burst forced us to be sent over to Royal Pacific the first night we attempted to check in, the Hard Rock staff particularly the front desk staff more than made up for our inconvenience. Pool view room was spacious, very clean and quiet. After staying here I'm not going back to Portofino (more couple/romantic)... More 

Helpful?
1 Thank Choach73SS
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Thank you for taking the time to write your review of your stay at the Hard Rock Hotel at Universal Orlando. I am so glad that we were able to take a potentially unpleasant experience for you and turn it around to a positive. I, too, am a personal fan of our pool slide as it is an especially fun... More 

Winnipeg, Canada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 26, 2015

We've stayed her years ago when kids were smaller but this trip was just the two of us. We stayed on the 7th floor (the Club Floor) and that was a great choice. It make the end of your day and the beginning of it so much easier. The value in that upgrade is a no brainer. Not having Kids... More 

Helpful?
2 Thank Brian C
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Dear Brian, Thank you for your rockin' and heartfelt review of your time here at the Hard Rock Hotel at Universal Orlando. I am so glad you had a chance to experience the rockin' good time that is the rock royalty concierge level. It is truly a great experience that will leave you feeling like a Rockstar at every turn.... More 

Level Contributor
29 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed May 26, 2015

It's been years since I stayed at the Hard Rock as I found their rooms to be too dark, however the remodeling that was done recently has been a great change as the rooms are lighter and more attractive. With the advantage of the Express Pass for most of the rides at Universal Studios/Islands of Adventure, along with this being... More 

Helpful?
Thank Robert S
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Dear Robert, We are so proud or newly renovated rooms and the awesome new lineup of Rock "n" Roll inspired in room amenities that come with them. Between the hotel's closeness to both theme parks of the Universal Resort Orlando complex and the included Universal Unlimited Express passes its clear to see that the Hard Rock Hotel; at Universal Orlando... More 

Boca Raton, Florida
Level Contributor
3 reviews
4 of 5 stars Reviewed May 26, 2015

The HardRock Hotel in Orlando is a great place for the kids to rock out and have a good time sliding down a fun slide and the pool is deep enough that us parents don't need to worry about them. The parks are 5 minutes away by boat or you can walk. You have to try their Bloody Mary's with... More 

Review collected in partnership with Hard Rock Hotels & Casinos

Helpful?
Thank Karen M
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Dear Karen, I am so glad to hear that both you and your kids a rockin' good time at the Hard Rock Hotel at Universal Orlando. The pool is a great place to relax after a busy day at the parks and why not grab one of the many signature cocktails the Beach Club Pool Bar & Grill is serving... More 

Cleveland
Level Contributor
341 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 114 helpful votes
5 of 5 stars Reviewed May 26, 2015

This is our third stay at this property. Since our last visit they have renovated their rooms and really stepped up their game when it comes to customer service. We stayed on the the 7th floor which is the club level. I recommend this to anyone traveling there. The club offers a continental breakfast, snacks at lunch time and appetizers... More 

Helpful?
2 Thank lmcclain
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Thank you for your fantastic review of your recent stay at the Hard Rock Hotel at Universal Orlando. I am so glad to hear you had such a wonderful time on our seventh floor rock royalty concierge level. The staff up there goes above and beyond to provide each and every one of their guests with a uniquely rockin' experience... More 

West Chester, Pennsylvania
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed May 25, 2015

This was our second visit to the Hard Rock Hotel in Orlando, three years after our first. We loved it the first time and were excited to return. Our experience did not disappoint! The front desk staff was super friendly and helpful, and we were in our room within minutes. The lobby is decorated with rock memorabilia and art, and... More 

Helpful?
5 Thank Katie F
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Dear Katie, Thank you for your recent review regarding your stay at the Hard Rock Hotel at Universal Orlando. Our world class front desk staff sets the tone for our guests during their check in process and I am so glad to hear that they set you up for a rockin' stay experience. Did you know that our hotel features... More 

Ft. Worth Texas
Level Contributor
22 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed May 25, 2015

We stayed at the Hard Rock Hotel May 18th, 2015. Our group had Mom (me), Husband, our 2 college age boys, their girlfriends & one other guy friend. I read on TripAdvisor there was an Annual pass discount (Thanks for info, can't remember contributor)I purchased a Power pass and got 2-pool view, double rooms for under $600.00. Check for room... More 

Helpful?
3 Thank Disneygoof
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Thank you for taking the time to write such a great review of your recent stay at the Hard Rock Hotel at Universal Orlando. Our Rock 'n" Roll collection is one of a kind and features over one million dollars in iconic memorabilia. Our recently renovated rooms feature a plethora of newly added Rockstar quality amenities and I am glad... More 

Leigh-on Sea, United Kingdom
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 stars Reviewed May 25, 2015

Have stayed here twice before as it works out good value with the Express ride access. Very impressive hotel lovely rooms very convenient for Universal but I do not like the way you are treated when you first arrive. You pull up outside the lobby where you are swooped on by the valet parking team harrassing you to take your... More 

Helpful?
3 Thank Terryjones2
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Dear Terry, Thank you so much for your feedback regarding your recent stay at the Hard Rock Hotel at Universal Orlando. We will certainly pass this information along to the appropriate departments, so that corrective action may be taken. In the meantime I am glad that minus your valet arrival experience everything else was top notch. The breakfast buffet at... More 

Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed May 25, 2015

Fantastic hotel, excellent service, extremely comfortable bed, wonderful pool. Went there 6-17 May 2015 and I can't fault the service. The staff were extremely helpful and friendly and the atmosphere was very rock and roll! I can't wait to go back.

Helpful?
1 Thank Michelle D
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Dear Michelle, Thank you for taking the time to write your rockin' review of your recent stay at the Hard Rock Hotel at Universal Orlando. I am so glad to hear that the Rock "n" Roll guest service, Rockstar bedding and out of this world one of a kind pool services area, combined to create a truly rockin' vacation experience.... More 

Northamptonshire
Level Contributor
49 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
4 of 5 stars Reviewed May 25, 2015

Here for 2 nights which we booked 10 months in advance through hotels.com for a really good price. Arrived about 9.30am on a Friday and were at first confused by where we should park. However, we were guided to the front door where our luggage was unloaded and my husband went to check-in whilst I parked the car (the lot... More 

Helpful?
4 Thank Kathryn33
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Dear Kathryn, Thank you for taking the time to share your review regarding your recent stay at the Hard Rock Hotel at Universal Orlando. I am so glad you had an opportunity to experience our newly renovated rooms on our club 7 rock royalty concierge level. Our rooms feature an all new lineup of Rock 'n" Roll inspired in room... More 

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Live like a rock star and savor the perks of rock 'n' roll royalty with impeccable accommodations, laid-back luxurious style and show-stopping service. Located on-site at Universal Orlando Resort, Hard Rock Hotel is in the heart of the excitement of Universal Studios Florida, Universal's Islands of Adventure, and Universal CityWalk. Guests of this hotel enjoy exclusive theme park benefits. Skip the regular lines at most attractions with FREE Universal Express Unlimited ride access - a benefit worth $89 per person, per day**. You can also take advantage of Early Park Admission one hour before the theme park opens, and more! (valid theme park admission required.) ... more   less 

Additional Information about Hard Rock Hotel at Universal Orlando

Address: 5800 Universal Blvd, Orlando, FL 32819-7834
Location: United States > Florida > Central Florida > Orlando
Price Range: $237 - $524 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hard Rock Hotel at Universal Orlando 4*
Number of rooms: 650
Reservation Options:
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Also Known As:
Hard Rock Hotel Orlando
Hotel Hard Rock
Hard Rock Resort
Hard Rock Orlando
Hard Rock Cafe Hotel Orlando
Universal Hard Rock Hotel
Hotel Style:
#13 Luxury Hotel in Orlando
#29 Green Hotel in Orlando
#30 Family Hotel in Orlando
#39 Romantic Hotel in Orlando
#40 Business Hotel in Orlando
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