We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hard Rock Hotel at Universal Orlando

Save
Share
5800 Universal Blvd, Orlando, FL 32819-7834
Lowest prices for your stay
Lock in the lowest price from these sites
Traveluro
$455
View deal
FindHotel$511
Trip.com$511
Etrip$511
Destinia.com$508
Booking.com
Expedia.com
View all 19 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (4608)
360
Panoramas (12)
Room & Suite (1105)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
  • Contactless check-out
  • Individually wrapped toiletries
Updated 02/11/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hard Rock Hotel at Universal Orlando
Updated 02/11/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#117 of 384 hotels in Orlando
Location
4.9
Cleanliness
4.5
Service
4.4
Value
3.9
Travelers' Choice
GreenLeaders Bronze level
Live like a rock star and savor the perks of rock ‘n’ roll royalty with impeccable surroundings, laid-back attitude and show-stopping service. Your stay here rocks even more, because you get all the exclusive benefits of staying in Universal Orlando. Skip the regular lines with free^ Universal Express Unlimited ride access at participating attractions in Universal Studios and Islands of Adventure and breeze into one of the Universal parks an hour earlier than other guests with Early Park Admission*. Plus, it’s a quick hop from Universal’s hotels to the parks with free water taxis or shuttles. ^Requires theme park admission. Valid only at participating rides and attractions in Universal Studios Florida and Universal’s Islands of Adventure. Not valid at Universal’s Volcano Bay. Excludes separately ticketed events. Park-to-Park admission required to board the Hogwarts™ Express. Benefit valid only for guests of Loews Royal Pacific Resort, Hard Rock Hotel® and Loews Portofino Bay Hotel, for the number of guests staying in the room for the length of hotel stay. Available during normal theme park operating hours only. Additional restrictions may apply and benefits are subject to change without notice. *Requires theme park admission. Early Park Admission begins one (1) hour prior to regularly scheduled park opening to either Universal Studios Florida or Universal’s Islands of Adventure as determined by Universal Orlando, and Universal’s Volcano Bay. Valid at select attractions at each park. Attractions are subject to substitutions without notice. Additional restrictions may apply.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Entertainment staff
Table tennis
Babysitting
Paid private parking on-site
Parking
Wifi
Hot tub
Pool / beach towels
Outdoor pool
Heated pool
Fence around pool
Fitness / spa locker rooms
Restaurant
Breakfast available
Poolside bar
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Convenience store
Gift shop
Non-smoking hotel
Shops
Sun loungers / beach chairs
Sun umbrellas
ATM on site
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
Show more
Room features
Air conditioning
Housekeeping
Interconnected rooms available
Room service
Safe
Refrigerator
Flatscreen TV
On-demand movies
VIP room facilities
Iron
Wake-up service / alarm clock
Show more
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Trendy
Park View
Languages Spoken
English, Spanish
11554Reviews687Q+A100Room tips
Traveler rating
  • 6,977
  • 2,688
  • 1,047
  • 506
  • 336
Time of year
Traveler type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Most Recent
Marcus M wrote a review Yesterday
Sayville, New York30 contributions2 helpful votes
Beautiful hotel. Clean, helpful staff. Extremely close to both Universal Studios and Islands of Adventure Parks. Easy walk or water taxi available. Pool gets a bit crowded and it’s difficult to tell when persons have left the pool so you can get an umbrella. Poolside cocktails were very nice.
Read more
Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Hard Rock Hotel Orlando, Guest Services / Front Office at Hard Rock Hotel at Universal Orlando
Responded yesterday
Thank you for your rockin' review. We are thrilled your family was able to take advantage of Universal Unlimited Express Passes, they really do take the parks to a whole new level. We look forward to welcoming you to the Hard Rock Hotel soon!Thank you for your rockin' review. We are thrilled your family was able to take advantage of Universal Unlimited Express Passes, they really do take the parks to a whole new level. We look forward to welcoming you to the Hard Rock Hotel soon!
Read more
ras0318 wrote a review Aug 10
1 contribution
Bell boy broke husbands luggage and nothing was done. Security just walked in our room no attempt to call before hand said second warning for nose compliant we where just watching tv. When security walked in we where asleep he woke my little brother up and was staring at him tell him last warning, also nothing done about this nor was there even a report for nose compliant filed. We will never be staying with or recommending this hotel.
Read more
Review collected in partnership with this hotel
Date of stay: August 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Hard Rock Hotel Orlando, Guest Services / Front Office at Hard Rock Hotel at Universal Orlando
Responded 2 days ago
Thank you for taking the time to submit a review of your recent stay at the Hard Rock Hotel at Universal Orlando. We are disheartened to hear about your experience as it falls short of the world-class service we pride ourselves in providing
Read more
baby23love00 wrote a review Aug 9
1 contribution
Something in the room made me so sick at night my throat would hurt and I would be coughing all night. At the parks I would be ok till I got back to the room. Setting my allergies off all night I couldn’t sleep
Read more
Review collected in partnership with this hotel
Date of stay: August 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Hard Rock Hotel Orlando, Guest Services / Front Office at Hard Rock Hotel at Universal Orlando
Responded 3 days ago
Thank you for taking the time to submit a review of your recent stay at the Hard Rock Hotel at Universal Orlando. We are disheartened to hear about your experience as it falls short of the world-class service we pride ourselves in providing. I will be reviewing all of your comments with our management team as we are always looking for new and innovative ways to create a wonderful experience for our guests. We hope to get the chance to welcome you back the next time your travels bring you to Orlando.
Read more
LouDru wrote a review Aug 8
Ossett, United Kingdom85 contributions76 helpful votes
Love this hotel! You get an experience as soon as you walk in and smell the amazing scent that wafts through the air con. We are a family of 5 (two 14 year olds and an 11 year old). I do think this will be the last year we all stay in the same room, there was enough room for us this year- but probably only just. The biggest draw to this hotel is the proximity to the park, an extremely short walk. The early park and express passes add to the bonus. Due to the time difference from arriving from the Uk we were up early enough to get into parks with the early admission, we had been on nearly every ride by lunchtime so it was back to the hotel to relax in the pool. If you are wanting Hagrids or Velocicoaster, aim to be at the park gates by around 7:10 the gates open around 7:45 and unfortunately it is then a run, we did this and were getting off the ride at 8:05 where the wait for Hagrids was at 90 minutes already- was worth it though. All staff are amazing and attentive, we will definitely be back
Read more
Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Share
Response from Hard Rock Hotel Orlando, Guest Services / Front Office at Hard Rock Hotel at Universal Orlando
Responded 3 days ago
Thank you for your rockin' review. We look forward to welcoming you back to the Hard Rock Hotel soon!
Read more
Caden F wrote a review Aug 8
1 contribution
When I went to the hard rock hotel, they had 10 guitars currently in circulation, with 5 going to be repaired. There is never 15 with how hard guitars are to look after, and for the 650 rooms that is a terrible number that leaves many disappointed and unable to use the service they flaunt around. Though the guitars are expensive themselves, they made no effort to explain the difficulty it is to retrieve a guitar and how few there are. The rest of the hotel not connected to this issue was good, but this was a serious let down leaving a sour taste to this establishment.
Read more
Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Hard Rock Hotel Orlando, Guest Services / Front Office at Hard Rock Hotel at Universal Orlando
Responded 2 days ago
Thank you for taking the time to submit a review of your recent stay at the Hard Rock Hotel at Universal Orlando. We are disheartened to hear about your experience as it falls short of the world-class service we pride ourselves in providing. I will be reviewing all of your comments with our management team as we are always looking for new and innovative ways to create a wonderful experience for our guests. We hope to get the chance to welcome you back the next time your travels bring you to Orlando.
Read more
jacobnoor830 wrote a review Aug 8
Jacksonville, Florida1 contribution
The hard rock hotel was excellent, it was my first time staying there however I do go to Universal twice a month. It was my cousins first time at Universal Studios and Islands of Adventure we had a great experience not only at the parks but the proximity of where the hotel was to the parks. We both got welcomed by an excellent valet team who greeted us with great professionalism. We went inside to check in to the front desk and answered any questions that I had about not only the parks but the hotel itself. The check in was very easy, and nonstressful also our room was ready before the scheduled time. I would definitely stay at this property again and I would recommend it to anybody who is going to the parks to ride the water taxi which is super convenient. Thanks to Universal and Hard Rock for your great hospitality see you soon!
Read more
Review collected in partnership with this hotel
Date of stay: August 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Hard Rock Hotel Orlando, Guest Services / Front Office at Hard Rock Hotel at Universal Orlando
Responded 2 days ago
Thank you for taking the time to write such a rockin' review. The Universal Unlimited Express Passes and close proximity to the parks can't be beat. Make sure to check out the Early Park Admission next time to breeze through the Wizarding World of Harry Potter as well. We look forward to welcoming you back again soon.
Read more
annemelissaroy wrote a review Aug 8
Quebec City, Canada1 contribution1 helpful vote
Very nice vacation with family. Everything is easy by texting the concierge: get more towels, make reservations at restaurants, etc. The pool slide is also a must! It would be nice to have the possibility to use the same payment method everywhere: at the hotel and on the theme parks.
Read more
Review collected in partnership with this hotel
Date of stay: August 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Share
Response from Hard Rock Hotel Orlando, Guest Services / Front Office at Hard Rock Hotel at Universal Orlando
Responded 4 days ago
Thank you for your rockin' review. We look forward to welcoming you back to the Hard Rock Hotel soon!
Read more
cds wrote a review Aug 7
Poole, United Kingdom10 contributions14 helpful votes
Good food, expecting it to be expensive but actually fairly standard for the area, nice booth, friendly service, nachos were not great (cold watery cheese) but all else was good, enjoyed the meal, decent Sierra Nevada hazy IPA on draft and great desserts.
Read more
Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Hard Rock Hotel Orlando, Guest Services / Front Office at Hard Rock Hotel at Universal Orlando
Responded 4 days ago
Thank you for your rockin' review. We look forward to welcoming you back to the Hard Rock Hotel soon!
Read more
Experience619003 wrote a review Aug 7
1 contribution
We stayed 5 nights at the HRH. The rooms are worn and not everything functioned the way we had hoped (clogged sink and shower, broken refrigerator), but the staff attended to the problems immediately. All the staff we encountered at this hotel was friendly and provided excellent service. The pool is fantastic with activities all day and night. All common areas are kept clean and the proximity to the parks can't be beat. We have stayed at the Royal Pacific and found the rooms to be a little nicer with all the same great amenities, so that would be why I gave the Hard Rock 4/5 stars.
Read more
Review collected in partnership with this hotel
Date of stay: August 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Hard Rock Hotel Orlando, Guest Services / Front Office at Hard Rock Hotel at Universal Orlando
Responded 4 days ago
Thank you for your rockin' review. We look forward to welcoming you back to the Hard Rock Hotel soon!
Read more
Breakrequired wrote a review Aug 6
Melbourne, Australia23 contributions14 helpful votes
The pros- Location is hard to beat (a short walk or boat ride to the door of universal studios) Large, warm pool Excellent DJs in the afternoon Lots of sunbeds with free beach towels Comfy beds The cons- Very pricey food and drink (especially in the supermarket) Pricing not transparent - many (over priced) items not marked so at till can be quite a shock! No response from management to suggest transparent pricing during our stay Housekeeping poor (had to ask numerous times for coffee to be replenished) Bathrooms dates and very tight Rooms can be noisy at night and in the morning if over looking the pool Extra park hours mean that you don’t use fast pass so don’t really benefit you unless you get up hours before the rope drops! It’s looking tired in places (eg peeling wallpaper) Would be really encouraging if management addressed these basic concerns (a quick and easy win for guests is to ensure everything is priced and would like to understand a rationale for this please)
Read more
Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Hard Rock Hotel Orlando, Guest Services / Front Office at Hard Rock Hotel at Universal Orlando
Responded 6 days ago
Thank you for taking the time to submit a review of your recent stay at the Hard Rock Hotel at Universal Orlando. We are disheartened to hear about your experience as it falls short of the world-class service we pride ourselves in providing. I will be reviewing all of your comments with our management team as we are always looking for new and innovative ways to create a wonderful experience for our guests. We hope to get the chance to welcome you back the next time your travels bring you to Orlando.
Read more
Previous
123456
PRICE RANGE
$466 - $820 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hard rock hotel orlando, hotel hard rock, hard rock resort, hard rock orlando, hard rock cafe hotel orlando, universal hard rock hotel
LOCATION
United StatesFloridaCentral FloridaOrlandoFlorida Center
NUMBER OF ROOMS
650
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about Hard Rock Hotel at Universal Orlando
Which popular attractions are close to Hard Rock Hotel at Universal Orlando?
Nearby attractions include Hollywood Drive-in Golf (0.2 miles), Universal Studios Florida (0.2 miles), and Hard Rock Live (0.3 miles).
What are some of the property amenities at Hard Rock Hotel at Universal Orlando?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Hard Rock Hotel at Universal Orlando?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hard Rock Hotel at Universal Orlando?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Hard Rock Hotel at Universal Orlando?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to Hard Rock Hotel at Universal Orlando?
Conveniently located restaurants include Cinnabon, Cold Stone Creamery, and The Palm - Orlando.
Are there opportunities to exercise at Hard Rock Hotel at Universal Orlando?
Yes, guests have access to a pool, a fitness center, and locker rooms available in the fitness center during their stay.
Does Hard Rock Hotel at Universal Orlando have an airport shuttle?
Yes, Hard Rock Hotel at Universal Orlando offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Hard Rock Hotel at Universal Orlando have airport transportation?
Yes, Hard Rock Hotel at Universal Orlando offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hard Rock Hotel at Universal Orlando?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hard Rock Hotel at Universal Orlando?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.