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Hard Rock Hotel at Universal Orlando

#39 of 338 Hotels in Orlando
GreenLeadersBronze level
5800 Universal Blvd, Orlando, FL 32819
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Hard Rock Hotel at Universal Orlando
Hard Rock Hotel at Universal Orlando
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7,055 Reviews from our TripAdvisor Community

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Showing 6,376: English reviews
Perth, Scotland
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

We went there to celebrate an anniversary with some family and were very impressed with the food and when you go in you get your photograph taken when you enter the restaurant and you have the chance to buy it. I would recommend the legendary burger. It is amazing !! The only let down we had was in the shop.... More 

Helpful?
Thank Nicola69
Stafford, United Kingdom
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW via mobile

Great wow factor when pulling up the driveway. Pool is big with water slide and beach volleyball court. Pool side bar, number of restaurants to suit all. To quote my 13 year old daughter " the best hotel ever". Think that was because there were doughnuts for breakfast.

Helpful?
Thank stevieg135
Bristol, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
4 of 5 stars Reviewed yesterday NEW

Was a little disappointed with the room considering what we paid. Bathroom was small and the air conditioning very noisy. However the hotel is very well located, has a great 'vibe' and good pool area. Food at 'The Kitchen' was good with great service although expensive.

Helpful?
Thank JPD802
Glasgow, United Kingdom
Level Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed yesterday NEW

In general customer service in America leaves GB in the shade. but the guys and girls at Hard Rock took it over the top. this is a fantastic Hotel and the staff could not have been more helpful even when we made a mistake with the Bed and Breakfast arrangements our waiter presented his explanation in such a way that... More 

Helpful?
Thank James E
Mary Esther, Florida
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This hotel was very nice and well maintained. They have lots of rock memorabilia on site that is very interesting. They have a very nice pool area with lots of pool chairs to lay out, relax, & enjoy. The staff is very helpful and will answer any questions you have. We were surprised to find out that we got free... More 

Helpful?
Thank joanna182337
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Thank you for the rockin' review of your recent stay at the Hard Rock Hotel at Universal Orlando. From the awesome memorabilia to our team of Rock Stars, we strive to create an experience that truly rocks and we are glad you felt that during your stay with us. We look forward to recreating another rockin' vacation next summer. Take... More 

Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 2 days ago NEW via mobile

We found the hotel room nothing special, while the room was of a decent size the bathroom was very small with a poor overhead shower A nice perk is using the water taxi to get to the parks (but they don't run if there is lighting) The best thing about the hotel is the free express pass you gain from... More 

Helpful?
Thank John K
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Hi John, Thank you for sharing a review of your recent stay at the Hard Rock Hotel at Universal Orlando. The Universal Unlimited Express Passes and close proximity to the parks can't be beat. We hope to welcome you back again very soon. Rock On! More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This hotel has a great location to Universal/City Walk/Islands of Adventure! Staff are very pleasent and food at The Kitchen is good. We usually stay in the standard rooms but decided to try the Club Level. It was a disappointment and definitely not worth the few extra hundred dollars a night. If you don't get to breakfast early - you... More 

Helpful?
3 Thank Patti W
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Hi Patti, Thank you for taking the time to share a review of your recent stay at the Hard Rock Hotel at Universal Orlando. We are thrilled your family thoroughly enjoyed our close proximity to the theme parks and the rockin’ menu at The Kitchen. We are, however, disheartened to hear about your experience with our Rock Royalty lounge. We... More 

1 review
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 3 days ago NEW via mobile

Expensive for a 4 star hotel. Gym facilities are old and limited. Rock Royalty upgrade is certainly no royalty more like a cattle market as it is way too busy and not enough room to sit or even stand most times! You pay a lot more for this privilege upgrade and to be frank it is not worth it. The... More 

Helpful?
3 Thank MASOOD K
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Thank you for taking the time to submit a review of your recent stay at the Hard Rock Hotel at Universal Orlando. We are disheartened to hear about your experience as it falls short of the world-class service we pride ourselves in providing. I will be reviewing all of your comments with our management team as we are always looking... More 

Chester
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

Stayed here for a total of 8 nights last November. I had a conference to attend for the first 4 days and then my husband joined me for the second 4. Every last detail was taken care of from the perspective of the conference and the service was excellent. Proximity to Universal was the only thing that made it tough... More 

Helpful?
Thank TheChesterWanderer
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Thank you for your five-star review! From our stellar conference services to Universal’s Unlimited Express Passes, we are thrilled you were able to take full advantage of all our top-notch amenities. We hope to welcome you back again for another vacation fit for a Rock Star. Take it easy! More 

Cumbernauld
Level Contributor
38 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

This is the 3rd time we have stayed here and it just keeps getting better. We have experienced both pool view and garden view rooms now. Tbh the rooms are the exact same. The only difference is noise. I love the garden view rooms for the quiet however did like to hear and see what was going on pool/park side... More 

Helpful?
Thank LyndsBooth
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

We were honored to welcome you back! From our close proximity to the Universal Orlando theme parks to our team of Rock Stars, we strive to create an experience that truly rocks. We are thrilled you had a rockin' stay from the beginning to the end. Thank you for taking the time to share a review of your recent stay.... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
  • Fitness Center with Gym / Workout Room
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Business Center with Internet Access
  • Babysitting
Official Description (provided by the hotel)
Live like a rock star and savor the perks of rock 'n' roll royalty with impeccable accommodations, laid-back luxurious style and show-stopping service. Located on-site at Universal Orlando Resort, Hard Rock Hotel is in the heart of the excitement of Universal Studios Florida, Universal's Islands of Adventure, and Universal CityWalk. Guests of this hotel enjoy exclusive theme park benefits. Skip the regular lines at most attractions with FREE Universal Express Unlimited ride access - a benefit worth $89 per person, per day**. You can also take advantage of Early Park Admission one hour before the theme park opens, and more! (valid theme park admission required.) ... more   less 

Additional Information about Hard Rock Hotel at Universal Orlando

Address: 5800 Universal Blvd, Orlando, FL 32819
Location: United States > Florida > Central Florida > Orlando
Price Range: $233 - $516 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hard Rock Hotel at Universal Orlando 4*
Number of rooms: 650
Reservation Options:
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Also Known As:
Hard Rock Hotel Orlando
Hotel Hard Rock
Hard Rock Resort
Hard Rock Orlando
Hard Rock Cafe Hotel Orlando
Universal Hard Rock Hotel
Hotel Style:
#14 Luxury Hotel in Orlando
#30 Green Hotel in Orlando
#30 Family Hotel in Orlando
#39 Romantic Hotel in Orlando
#40 Business Hotel in Orlando
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