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Hard Rock Hotel at Universal Orlando

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Traveler (3261)
Room & Suite (734)
Pool & Beach (383)
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Overview
  • Excellent63%
  • Very good24%
  • Average8%
  • Poor3%
  • Terrible2%
Travelers talk about
“express pass”(937 reviews)
“city walk”(940 reviews)
“water taxi”(705 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
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Rooms
Jun 4Jun 5
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (9,532)
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8,538 results
Traveler rating
5,116
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5,116
2,075
783
361
203
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All reviewsexpress passcity walkwater taxirock royaltyrock starclub levelvelvet barrock musicpalm restaurantislands of adventurefast passharry potterboth parkskids suiteroom keypool areaearly access
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1 - 5 of 8,538 reviews
Reviewed yesterday via mobile

The whole family loved every aspect of the resort. Enjoyed an evening in the pool with a movie after a delicious dinner. The ferry made for an easy commute to the parks but we also enjoyed a bicycle carriage. The rooms were clean and comfortable...More

Thank hhdancer69
Reviewed yesterday via mobile

First time staying at the hotel for four nights in club level rooms. Amazing- from porters to check in to housekeeping and everyone else we have had a fab time and can’t wait to return - had to forcibly remove my daughter - she wanted...More

Thank memphisbeckons
Response from HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal OrlandoResponded yesterday

Thank you for your rockin’ review and continuing to choose the Hard Rock Hotel at Universal Orlando as your vacation destination. Our Rockstar team goes above and beyond to bring the spirit of rock ‘n’ roll alive in each and every guest interaction and I...More

Reviewed yesterday

My wife and I celebrated our 7th anniversary @ Hard Rock. We stayed "Rock Royalty" level. We didn't attend the parks. Just wanted to enjoy the amenities of the hotel. Everyone from Valet parking when we first arrived to final checkout, Including the Concierge and...More

Thank thomaslafountain
Response from HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal OrlandoResponded yesterday

Thank you for the stellar five-star review. We are thrilled you experienced the Rock Star experience from the moment you arrived. Our Rock Royalty Lounge is the perfect way to get those extra must have amenities while staying on property. With turn down service, continental...More

Reviewed yesterday

Quality hotel a short walk (or boat ride) to the Universal parks, with a free fast pass thrown in - what more could you want? There’s a small store for snacks and the restaurant serves a great buffet breakfast. Don’t forget your Rock rewards.More

Thank UkYummyMummy
Response from HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal OrlandoResponded yesterday

Thank you for the rockin' review. Our close proximity to the parks and Universal Unlimited Express Passes really do take the parks to a whole new level. We look forward to welcoming you back again soon for another vacation fit for a Rock Star. Rock...More

Reviewed yesterday

After our first stay on the Rock Royalty floor we simply cannot go back staying anywhere else! Very handy to step in for a quick breakfast before the day starts, or even a nice drink during happy hour while getting ready for the evening.... We...More

1  Thank John D
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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Center with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Spa
Hotel Amenities
Room Service
Business Center with Internet Access
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Center with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
$317 - $564 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#13 Luxury Hotel in Orlando
#30 Family Hotel in Orlando
#32 Green Hotel in Orlando
#39 Romantic Hotel in Orlando
#40 Business Hotel in Orlando
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
$317 - $564 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#13 Luxury Hotel in Orlando
#30 Family Hotel in Orlando
#32 Green Hotel in Orlando
#39 Romantic Hotel in Orlando
#40 Business Hotel in Orlando
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveler (3261)
Room & Suite (734)
Pool & Beach (383)
Dining (185)
Amenities (39)
Family and Play Areas (22)
Business Center & Event Rooms (10)
Questions & Answers
Ask a question
KrisMarie9
May 15, 2018|
Answer
Response from Hugo B | Reviewed this property |
Unfortunately yes.
0
Votes
SCRFC71
May 13, 2018|
Answer
Response from Olivia V |
Yes! Your express pass works for both days - the check in day & the day you check out. You can also use the hotel facilities and stay parked on site for the price of 1 night. I can’t confirm but I think you just have to pick... More
1
Vote
ThompsonFamily190725
May 12, 2018|
AnswerShow all 3 answers
Response from jonclark2016 | Reviewed this property |
I agree with the previous answer. The kitchen for us was a great value breakfast. It’s all you can eat and we ate enough to keep us going until evening dinner with a very small snack in the afternoon. I’m certain we saved... More
1
Vote
Room Tips
"Ask for a room with park views. Maybe request a non-connecting room too if you want it quieter."
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"All are good, Pool View in summer would be entertaining"
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"Book the Club Level ,amazing service Garden view if you prefer quiet, Pool view is also awesome."
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"Pool view is great, but be prepared to heard loud music all day. Not great if you want to get the kids down..."
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