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Hard Rock Hotel at Universal Orlando

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#46 of 334 Hotels in Orlando
GreenLeadersBronze level
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Hard Rock Hotel at Universal Orlando
Hard Rock Hotel at Universal Orlando
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7,926 Reviews from our TripAdvisor Community

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Showing 7,155: English reviews
Florida
Reviewed yesterday NEW

Welcoming staff from the valets to the front desk. The room was very nice, clean, comfortable furniture and beds. Early entry to Islands of Adventure and fast passes included were included with our stay. Easy access to Park, shopping and restaurants.

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Helpful?
Thank mjhflorida
Malaga, Spain
Reviewed yesterday NEW

Arriving at the hotel is a wonderful experience as the surrounding music music and expert bellman service welcome's guests to the hotel. Front desk information and service was perfect and, as our room wasnot available on arrival, we headed down to the restaurant for something to eat. There was only one other table being served at the tiem we arrived...

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Helpful?
1Thank Fukushin
Orlando
Reviewed 2 days ago NEW

The room is first rate and unique, the location is fantastic too. The pool and grounds are amazing, anywhere on the grounds is a great time. Would recommend for business or family trips. The City Walk restaurants are connected by nice paths or a boat ride, eitherway only 5 mins away.

Review collected in partnership with Hard Rock Hotels & Casinos
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Helpful?
Thank peterfR4709EO
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Thank you for your rockin’ review. Our newly renovated rooms add an exciting new vibe to the already rockin' good times we feature here at the hotel and our signature Sleep Like a Rock bedding ensures ultimate comfort following an active day at the theme parks. Our close proximity to the parks really takes the hotel to another level. We...

Orlando
Reviewed 3 days ago NEW

The hotel location and appearance are awesome. Really fun atmosphere with music themes throughout the hotel. If you don't use valet parking and the bell service you will be hauling all of your bags up 3 flights of stairs (no elevator). Drop the bags at the front door and then go park. Everything was clean and very good except our...

Review collected in partnership with Hard Rock Hotels & Casinos
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Helpful?
1Thank jamesmR5220FO
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Thank you for your review! From the awesome memorabilia to your classic rock n' roll hits, we are glad you enjoyed the Rock Star experience! Thank you for your feedback on the in room amenities. We will certainly pass along this information to our Engineering Management team, so that corrective actions are taken to prevent this in the future. We...

Barrie, Canada
Reviewed 3 days ago NEWvia mobile

We had the pleasure of staying on the Rock Royalty level and it was awesome. Continental breakfast and afternoon snacks. Our room was clean and comfortable. I was travelling with 2 teenagers. The kids love the early access to the park when staying onsite. We'll be back someday soon.

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Helpful?
1Thank RubySkyEvents
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Thanks for the rockin’ review! We are thrilled you and your family were able to enjoy our Rock Royalty lounge. Our close proximity to the parks and Universal Unlimited Express Passes really do take the parks to a whole new level. We look forward to welcoming you back again soon for another vacation fit for a Rock Star. Rock On!

Orlando
Reviewed 3 days ago NEW

I highly recommend the Hard Rock Hotel. Everything was fantastic. Everyone was helpful, and the entire facility is awesome. Even walking down the halls to return to my room was an adventure, with all of the music and rock exhibits along the way. If you haven't stayed at a Hard Rock before, you have to experience it at least once.

Review collected in partnership with Hard Rock Hotels & Casinos
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Helpful?
2Thank I1659CUbrandonp
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

We were honored you rocked out with us! From the awesome memorabilia to our team of Rock Stars, we strive to create an experience that truly rocks. Thank you for the stellar five-star review, we look forward to welcoming you back again soon. Rock On!

Orlando
Reviewed 3 days ago NEW

Loved this hotel! Everyone was so nice! Everything was spotless! I have a daughter in a wheelchair and people couldn't be nicer! Always asking if they do anything or get us anything! Great hotel! From check in to check out was great!

Review collected in partnership with Hard Rock Hotels & Casinos
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Helpful?
1Thank genie2527
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Thank you for taking the time to write such a rockin' review! We are thrilled you experienced the Rock Star experience from the moment you arrived. We are so happy our team of Rockstars were able to create an authentic experience that truly rocked and guaranteed all requests were met. We hope to see you again soon. Rock On!

Orlando
Reviewed 3 days ago NEW

Excellent all around. Business meeting, excellent facilities, excellent staff. Food was tremendous, the atmosphere and the vibe of the hotel were great. Great place to bring a family, there was a lot for the whole family to do.

Review collected in partnership with Hard Rock Hotels & Casinos
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Helpful?
Thank scottsR1385NZ
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Thank you so much for your review. We are so glad you received the overall Hard Rock welcome during your stay and enjoyed many of our amenities. We are so happy our team of Rockstars were able to create an authentic experience that truly rocked. We hope to see you again when your travels bring you to Orlando. Rock On!

Ipswich, United Kingdom
Reviewed 3 days ago NEW

What a find! If you're planning a visit to Universal's Orlando theme parks, all you need to know is that your booking includes fast-pass access to nearly all the rides in both parks, normally costing around $80 a head a day. The only rides not included are the two major Harry Potter rides. This single fact makes the price of...

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Helpful?
2Thank Mike_Kwasniak
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Thank you for the stellar five-star review. We are thrilled you experienced the Rock Star experience from the moment you arrived. Our newly renovated rooms add an exciting new vibe to the already rockin' good times we feature here at the hotel and our signature Sleep Like a Rock bedding ensures ultimate comfort following an active day at the theme...

Surrey
Reviewed 4 days ago NEW

We loved our 3 night stay here, it is SO close to Universal the location is fantastic. We had two days to go around Universal and the fast track you get included in the room rate is so worth it, we skipped a lot of queueing! The pool is fab, the pool bar/restaurant was great. It was easy walking distance...

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Helpful?
1Thank Bally75
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Thank you for the rockin' response. With the Universal Unlimited Express Passes, and early admission to the Wizarding World of Harry Potter, everyone is sure to enjoy their favorite attractions again and again. Our close proximity absolutely cannot be beat! We look forward to welcoming you back again soon for another vacation fit for a Rock Star. Rock On!

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
GreenLeadersBronze level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Live like a rock star and savor the perks of rock 'n' roll royalty with impeccable accommodations, laid-back luxurious style and show-stopping service. Located on-site at Universal Orlando Resort, Hard Rock Hotel is in the heart of the excitement of Universal Studios Florida, Universal's Islands of Adventure, and Universal CityWalk. Guests of this hotel enjoy exclusive theme park benefits. Skip the regular lines at most attractions with FREE Universal Express Unlimited ride access - a benefit worth $89 per person, per day**. You can also take advantage of Early Park Admission one hour before the theme park opens, and more! (valid theme park admission required.) ... more   less 

Additional Information about Hard Rock Hotel at Universal Orlando

Address: 5800 Universal Blvd, Orlando, FL 32819-7834
Location: United States > Florida > Central Florida > Orlando
Price Range: $248 - $572 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hard Rock Hotel at Universal Orlando 4*
Number of rooms: 650
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Travelocity and Priceline so you can book your Hard Rock Hotel at Universal Orlando reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hard Rock Hotel Orlando
Hotel Hard Rock
Hard Rock Resort
Hard Rock Orlando
Hard Rock Cafe Hotel Orlando
Universal Hard Rock Hotel
Hotel Style:
#16 Luxury Hotel in Orlando
#30 Family Hotel in Orlando
#33 Green Hotel in Orlando
#39 Romantic Hotel in Orlando
#40 Business Hotel in Orlando
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Questions & Answers

Here's what travelers have asked, with answers from Hard Rock Hotel at Universal Orlando staff and other travelers.
281 questions
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Questions? Get answers from Hard Rock Hotel at Universal Orlando staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“We had a standard room and it was absolutely fine!”
 of 5 bubbles Bally75, 4 days ago | Read review
“Park view away from the elevators! We overlooked the pool area and could see the park, which was really cool for the kids!”
 of 5 bubbles 274shannonl, 5 days ago | Read review
“Rooms on the Rock Royalty floor are awesome”
 of 5 bubbles RashaadRayman, 6 days ago | Read review
“If you plan on spending a lot of time at the Hotel, the upgrade is worth it. If not, it's not”
 of 5 bubbles Ragately, 6 days ago | Read review
“The higher floors have better views. My view was of Universal Studios; last year my view was the parking lot... Y”
 of 5 bubbles BarbH886, 1 week ago | Read review
5 of 5
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