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Hard Rock Hotel at Universal Orlando

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#45 of 333 Hotels in Orlando
GreenLeadersBronze level
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Hard Rock Hotel at Universal Orlando
Hard Rock Hotel at Universal Orlando
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7,915 Reviews from our TripAdvisor Community

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Showing 7,147: English reviews
Surrey
Reviewed yesterday NEW

We loved our 3 night stay here, it is SO close to Universal the location is fantastic. We had two days to go around Universal and the fast track you get included in the room rate is so worth it, we skipped a lot of queueing! The pool is fab, the pool bar/restaurant was great. It was easy walking distance...

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Helpful?
Thank Bally75
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Thank you for the rockin' response. With the Universal Unlimited Express Passes, and early admission to the Wizarding World of Harry Potter, everyone is sure to enjoy their favorite attractions again and again. Our close proximity absolutely cannot be beat! We look forward to welcoming you back again soon for another vacation fit for a Rock Star. Rock On!

Hemel Hempstead, United Kingdom
Reviewed yesterday NEW

Don't get me wrong, this hotel is fantastic and there is no point me highlighting all that is great about this hotel, as it has all been said before, but when we were there for 4 nights we observed a few flaws. The first point I would like to make are the pool servers, some are a lot better than...

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Helpful?
1Thank Kevin R
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Thank you for taking the time to submit a review of your recent stay at the Hard Rock Hotel at Universal Orlando. We are disheartened to hear about your experience as it falls short of the world-class service we pride ourselves in providing. I will be reviewing all of your comments with our Food and Beverage Management Team as we...

Dallas, Texas
Reviewed 2 days ago NEW

Great hotel on Universal property. Cool vibe, Staff was friendly and accommodating, beds were comfortable. Pool was a nice change form the parks and an easy walk to/from Universal City Walk and Universal Studios. Would stay at Hard Rock Hotel Again!

Review collected in partnership with Hard Rock Hotels & Casinos
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Helpful?
Thank erika s
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Thank you for the stellar five-star review. We are thrilled you experienced the Rock Star experience from the moment you arrived. Our newly renovated rooms add an exciting new vibe to the already rockin' good times we feature here at the hotel and our signature Sleep Like a Rock bedding ensures ultimate comfort following an active day at the theme...

Clarion, PA
Reviewed 2 days ago NEWvia mobile

We had a standard queen room and it was just huge! I loved the customer service here, the pool area, and just the overall vibe. Being so close to everything at universal and having the express pass was icing on the cake. I would absolutely stay here again and recommend to anyone going to universal.

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Helpful?
Thank paclarks
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Thank you for your rockin’ review! Our newly renovated rooms add an exciting new vibe to the already rockin' good times we feature here at the hotel and our signature Sleep Like a Rock bedding ensures ultimate comfort following an active day at the theme parks. Our close proximity to the parks just can't be beat! Our Rockstar team goes...

Reviewed 2 days ago NEW

We loved this hotel. Traveled with teenage/pre-teen children and they are still talking about what a great time we had! Clean, kind wait staff, accommodating. Pool area perfect for teens, and we happened to catch Jimmy Fallon filming a promo for his new ride at the pool one afternoon so that was just the coolest for our kids! Can't beat...

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Helpful?
Thank Shannon L
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Thanks for the rockin’ review! The pool and games are really a great way to unwind after an eventful day at the parks, we are thrilled you and your family were able to relax in our zero-depth pool. The Universal Unlimited Express Passes and close proximity to the parks absolutely can't be beat! We look forward to welcoming you back...

Millbury, Ohio
Reviewed 2 days ago NEWvia mobile

The quality and size of the room and the hotel is that of a 4-star hotel in any major city. The lobby is quite subdued compared to some other hotels in the Hard Rock chain, as are the rooms. The in-room television does feature dedicated music video channels and a guitar lesson channel and the hotel allows guests to check...

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Helpful?
Thank brilliantseas
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

We were honored you rocked out with us! Our newly renovated rooms add an exciting new vibe to the already rockin' good times we feature here at the hotel and our signature Sleep Like a Rock bedding ensures ultimate comfort following an active day at the theme parks. We’re delighted you were able to enjoy our zero-depth pool and the...

Spain
Reviewed 2 days ago NEWvia mobile

From the moment we arrived at The Hard Rock I loved it. Staff at reception were great. Room was really nice. Communal areas of the hotel clean and modern. Loved all the pictures and artwork on the walls. The Kitchen Restaurant is a really good place to eat and we ate there practically every day. It was a million times...

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Helpful?
Thank Jingrams
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Thank you for taking the time to write a review. Our close proximity to the parks, early park admission, unlimited universal express passes can't be beat. I am glad that from the moment you arrived you were treated like a rockstar. I apologize if you felt the New Year's Eve Party was not to your expectation. Unsure if you were...

Johannesburg, South Africa
Reviewed 3 days ago NEW

We stayed on the Rock Royalty floor with a theme park view and it was outstanding. The rooms are quite small in comparison to other hotels but this property makes up for it in character. From the moment you enter everything is very 'rockstar' like. Plush couches all over the lobby with big screens playing music videos. The Rock Royalty...

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Helpful?
Thank RashaadRayman
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Thank you for taking the time to write your review. Our Rock Royalty lounge is a great way to spend any vacation here at the Hard Rock. With our continental breakfast, snacks throughout the day, afternoon appetizers, happy hour, and evening desserts you only can be treated like rockstar. Add that experience in with our close proximity to the parks,...

Tangerine, Florida
Reviewed 3 days ago NEW

I live about 45 minutes from Universal but my wife wanted to do something special for our 3 children who were coming home from college, one with his fiance, and our married son with his wife and 2 children. My wife made the reservation on line and followed up on the phone and then we visited the hotel a few...

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Helpful?
Thank grlarson
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Thank you for your amazing 5 star review. We are ecstatic that you choose our hotel to spend your final moments in 2016. Our Rockstar staff strives to provide you with amplified service that create authentic experiences for you that rock. The poolside cabanas are a great addition for privacy and service at or zero entry pool. You have the...

Reviewed 3 days ago NEW

The distance from lobby to rooms is remarkably short considering how large the complex is. We really enjoyed our stay here due to the inclusion of Express Pass for Universal Studios/Islands of Adventure. We also got some passes for CityWalk due to asking if they had any coupons to check it out. The staff was incredibly kind and very helpful...

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Helpful?
Thank Rynep
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Thank you for the stellar 5 star review. Our staff prides itself in providing amplified service that create an authentic experience for you that Rocks. Our close proximity to the parks, Unlimited Universal Express Passes, and Early Park Admission can't be beat. I am glad you were able to enjoy all we had to offer. We look forward to welcoming...

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
GreenLeadersBronze level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Live like a rock star and savor the perks of rock 'n' roll royalty with impeccable accommodations, laid-back luxurious style and show-stopping service. Located on-site at Universal Orlando Resort, Hard Rock Hotel is in the heart of the excitement of Universal Studios Florida, Universal's Islands of Adventure, and Universal CityWalk. Guests of this hotel enjoy exclusive theme park benefits. Skip the regular lines at most attractions with FREE Universal Express Unlimited ride access - a benefit worth $89 per person, per day**. You can also take advantage of Early Park Admission one hour before the theme park opens, and more! (valid theme park admission required.) ... more   less 

Additional Information about Hard Rock Hotel at Universal Orlando

Address: 5800 Universal Blvd, Orlando, FL 32819-7834
Location: United States > Florida > Central Florida > Orlando
Price Range: $247 - $571 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hard Rock Hotel at Universal Orlando 4*
Number of rooms: 650
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Priceline and Travelocity so you can book your Hard Rock Hotel at Universal Orlando reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hard Rock Hotel Orlando
Hotel Hard Rock
Hard Rock Resort
Hard Rock Orlando
Hard Rock Cafe Hotel Orlando
Universal Hard Rock Hotel
Hotel Style:
#15 Luxury Hotel in Orlando
#30 Family Hotel in Orlando
#33 Green Hotel in Orlando
#39 Romantic Hotel in Orlando
#40 Business Hotel in Orlando
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Questions & Answers

Here's what travelers have asked, with answers from Hard Rock Hotel at Universal Orlando staff and other travelers.
280 questions
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Questions? Get answers from Hard Rock Hotel at Universal Orlando staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“We had a standard room and it was absolutely fine!”
 of 5 bubbles Bally75, yesterday | Read review
“Park view away from the elevators! We overlooked the pool area and could see the park, which was really cool for the kids!”
 of 5 bubbles 274shannonl, 2 days ago | Read review
“Rooms on the Rock Royalty floor are awesome”
 of 5 bubbles RashaadRayman, 3 days ago | Read review
“If you plan on spending a lot of time at the Hotel, the upgrade is worth it. If not, it's not”
 of 5 bubbles Ragately, 3 days ago | Read review
“The higher floors have better views. My view was of Universal Studios; last year my view was the parking lot... Y”
 of 5 bubbles BarbH886, 4 days ago | Read review
5 of 5
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