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Hard Rock Hotel at Universal Orlando

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5800 Universal Blvd, Orlando, FL 32819-7834
COVID-19 update: See the added health and safety measures this property is taking.Read more
17 people are viewing this hotel
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Traveler (4359)
360
Panoramas (12)
Room & Suite (979)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 08/03/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hard Rock Hotel at Universal Orlando
Updated 08/03/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#64 of 383 hotels in Orlando
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders Bronze level
Live like a rock star and savor the perks of rock ‘n’ roll royalty with impeccable surroundings, laid-back attitude and show-stopping service. Your stay here rocks even more, because you get all the exclusive benefits of staying in Universal Orlando. Skip the regular lines with free^ Universal Express Unlimited ride access at participating attractions in Universal Studios and Islands of Adventure and breeze into one of the Universal parks an hour earlier than other guests with Early Park Admission*. Plus, it’s a quick hop from Universal’s hotels to the parks with free water taxis or shuttles. ^Requires theme park admission. Valid only at participating rides and attractions in Universal Studios Florida and Universal’s Islands of Adventure. Not valid at Universal’s Volcano Bay. Excludes separately ticketed events. Park-to-Park admission required to board the Hogwarts™ Express. Benefit valid only for guests of Loews Royal Pacific Resort, Hard Rock Hotel® and Loews Portofino Bay Hotel, for the number of guests staying in the room for the length of hotel stay. Available during normal theme park operating hours only. Additional restrictions may apply and benefits are subject to change without notice. *Requires theme park admission. Early Park Admission begins one (1) hour prior to regularly scheduled park opening to either Universal Studios Florida or Universal’s Islands of Adventure as determined by Universal Orlando, and Universal’s Volcano Bay. Valid at select attractions at each park. Attractions are subject to substitutions without notice. Additional restrictions may apply.
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Full view
Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Entertainment staff
Table tennis
Children Activities (Kid / Family Friendly)
Paid private parking on-site
Parking
Wifi
Hot tub
Pool / beach towels
Outdoor pool
Heated pool
Fitness / spa locker rooms
Restaurant
Breakfast available
Poolside bar
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Convenience store
Gift shop
Non-smoking hotel
Shops
Sun loungers / beach chairs
Sun umbrellas
ATM on site
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Interconnected rooms available
Room service
Safe
Refrigerator
Flatscreen TV
On-demand movies
VIP room facilities
Iron
Wake-up service / alarm clock
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Trendy
Park View
Languages Spoken
English, Spanish
11,248Reviews645Q+A100Room tips
Traveler rating
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Popular mentions
kristy k wrote a review Today
Philly, PA125 contributions97 helpful votes
+1
This is our 5th time back at the Hard Rock Hotel and once again it didn't disappoint. We stayed ina kids' suite room on the rock royalty level. As far as covid restrictions on the rock royalty level, things are basically back to normal. The lounge is back on the 7th floor and hot food is offered during the breakfast and happy hour times. Only difference is that food is handed to you by a lounge employee verses helping yourself to a buffet. But it is still all you are to eat. All of the staff is wonderful in keeping the lounge spotless and safe for all guests. Special acknowledgment goes out to Samantha who helped us with special touches to celebrate our son's graduation and Nan who helped keep our drinks full during happy hour. Both Sam and Nan, as well as all of the rock royalty staff greeted us with smiles every day. Do not hesitate to book a room on the rock royalty level. The hotel is still a home away from home. Comfortable accommodations and friendly staff. All covid safety measures are being upheld and the grounds are spotless. We rented a poolside cabana one day and Trent, our waiter provided impeccable service. We leave the Hard Rock always planning our next trip back. Feel free to send any questions my way.
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Date of stay: April 2021Trip type: Traveled with family
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Cara wrote a review Apr 11
2 contributions
Hard Rock Hotel is by far the very best hotel on site. We have stayed at several others on site and nothing compares. It is the closest to the parks to walk to. The service at the pool is amazing. If Shaw is working; make sure you get chairs in his section! He’s amazing. Tracy was working with him on our last day there and she was super sweet and helpful as well. Every staff member we came in contact with was so nice. The rooms and hotel are CLEAN! The elevators are fast. The express pass that comes with your stay is worth every Penny. The food at the Beach Club and Kitchen is also great! Couldn’t have asked for a better stay. We’ve been to Hard Rock many times and won’t be staying anywhere else from now on when we visit Universal. Thank you Shaw and Tracy at the pool, and Hoover at the bar!
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Date of stay: April 2021Trip type: Traveled with family
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Response from Hard Rock Hotel Orlando, Guest Services / Front Office at Hard Rock Hotel at Universal Orlando
Responded 6 days ago
Thank you for your rockin' review. We are thrilled your family was able to take advantage of Universal Unlimited Express Passes, they really do take the parks to a whole new level. We are also happy to hear that you enjoyed the great customer service from our team of Rock Stars. We look forward to welcoming you to the Hard Rock Hotel soon!
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bartdstewart wrote a review Apr 6
1 contribution1 helpful vote
Wonderful get-away date night with my wife! The restaurant was super comfortable, the food delicious and the people there even better! Chef Jeffrey made a wonderful meal that still has us thinking about it...and the dessert was over the top too! We had opportunity to chat with Dawn, the manager, too. She was receptive to our compliments as well as aware that tonight’s meal was a celebratory one! Rodger, our server, was fantastic! It’s funny how things work out too. We bumped into him outside serving others and instantly connected. We thought, hope we get him: we did! He was super attentive to our requests, ensured our comfort and then we chatted away sharing this and that! He treated us as if we were friends that reconnected after years apart...and we just me this wonderful person! It was a perfect blend of customs care and authentic connection. Go to “The Kitchen” (at the hotel) and ask for him!!! Enjoy your meal...and the people! Bart & Dennise Stewart
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Date of stay: April 2021Trip type: Traveled with family
1 Helpful vote
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Response from Hard Rock Hotel Orlando, Guest Services / Front Office at Hard Rock Hotel at Universal Orlando
Responded 1 week ago
The Kitchen Restaurant is a great option to dine. We’re thrilled to hear you enjoyed our rock n’ roll atmosphere, created by team members who strive to create authentic experiences that truly rock. We hope to see you back again very soon. Rock on!
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Tonjajj wrote a review Mar 2021
Grand Rapids, Michigan25 contributions8 helpful votes
Omg, I’ve been to Orlando 5 times and always wanted to stay here. We finally did for a couples trip, no kids this time. It was perfect. I love the vibe of the hotel. Beds are comfy rooms are big. Went downstairs to the kitchen restaurant, grabbed breakfast and Starbucks. We would sit outside each morning on the terrace over looking the pool area. Just beautiful and peaceful to start the morning. The pool area is huge, clean and warm. Free express pass, boat ride or just quick a walk up to the park. This hotel is amazing and loved it!
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Date of stay: November 2020Trip type: Traveled as a couple
1 Helpful vote
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Response from Hard Rock Hotel Orlando, Guest Services / Front Office at Hard Rock Hotel at Universal Orlando
Responded 2 weeks ago
Thank you for your rockin' review. We are thrilled your family was able to take advantage of Universal Unlimited Express Passes, they really do take the parks to a whole new level. So glad to hear you enjoyed the peaceful mornings overlooking our beautiful pool area. We look forward to welcoming you to the Hard Rock Hotel soon!
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Jordan Morrell wrote a review Mar 2021
Tampa, Florida18 contributions2 helpful votes
This is by far the BEST way to visit Universal Orlando. The hotel is beautiful and has activities for all members of the family however it is the customer service that brings this to the next level. Like all Universal hotels they text you and you are able to text the front desk directly. We asked for some additional supplies for the room and they both replied and provided this immediately. One of our friends left her wallet in the room after we checked out, they had security get it immediately and asked if they wanted us to have us shipped home or left at the front for us. The on-site food is phenomenal and if you’re up for drinks and a good time, this is the place to be.
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Date of stay: March 2021Trip type: Traveled with friends
2 Helpful votes
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Response from Hard Rock Hotel Orlando, Guest Services / Front Office at Hard Rock Hotel at Universal Orlando
Responded 2 weeks ago
We were honored you rocked out with us! From the awesome memorabilia to our team of Rock Stars, we strive to create an experience that truly rocks. Thank you for the stellar five-star review, we look forward to welcoming you back again soon. Rock On!
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PRICE RANGE
$303 - $632 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hard rock hotel orlando, hotel hard rock, hard rock resort, hard rock orlando, hard rock cafe hotel orlando, universal hard rock hotel
LOCATION
United StatesFloridaCentral FloridaOrlandoFlorida Center
NUMBER OF ROOMS
650
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Frequently Asked Questions about Hard Rock Hotel at Universal Orlando
Which popular attractions are close to Hard Rock Hotel at Universal Orlando?
Nearby attractions include Universal Studios Florida (0.2 miles), Hollywood Drive-in Golf (0.2 miles), and Hard Rock Live (0.3 miles).
What are some of the property amenities at Hard Rock Hotel at Universal Orlando?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Hard Rock Hotel at Universal Orlando?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hard Rock Hotel at Universal Orlando?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Hard Rock Hotel at Universal Orlando?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to Hard Rock Hotel at Universal Orlando?
Conveniently located restaurants include Cinnabon, Cold Stone Creamery, and Bread Box Handcrafted Sandwiches.
Are there opportunities to exercise at Hard Rock Hotel at Universal Orlando?
Yes, guests have access to a pool, a fitness center, and locker rooms available in the fitness center during their stay.
Does Hard Rock Hotel at Universal Orlando have an airport shuttle?
Yes, Hard Rock Hotel at Universal Orlando offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hard Rock Hotel at Universal Orlando?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hard Rock Hotel at Universal Orlando?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hard Rock Hotel at Universal Orlando offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.