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Hard Rock Hotel at Universal Orlando

Travelers' Choice award winner
#45 of 334 Hotels in Orlando
GreenLeadersBronze level
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Hard Rock Hotel at Universal Orlando
Hard Rock Hotel at Universal Orlando
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8,059 Reviews from our TripAdvisor Community

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Showing 7,257: English reviews
Saint Louis, Missouri
Reviewed yesterday NEW

We spent 3 nights there last week and had a great time. We were there celebrating my niece's college graduation so we splurged a bit (and I got a great rate with my Annual Pass). The location cannot be beat. Short, easy walk to the parks with simple and fast security. Or you can take the boat over. We found...

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Thank FanInStLou
Swindon, United Kingdom
Reviewed 2 days ago NEW

Have just returned from a week and a half at Hard Rock Hotel Universal with my family - twins aged 9 1/2 and in laws a little older...we chose Hard Rock based on its strong reviews and location advantages and couldn't have asked for better! Hard Rock is a short drive from the main Airport (tip - if driving there...

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Thank MWGROVES99
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Thank you for the rockin' review. We are thrilled you were able to take the time to enjoy our poolside activities, the nightly Dive-In movie is a great way to unwind. Our close proximity to the parks and Universal Unlimited Express Passes really do take the parks to a whole new level. We look forward to welcoming you back again...

Huddersfield, United Kingdom
Reviewed 2 days ago NEW

We stayed at the Hard Rock hotel to make our visit to the Universal Parks as easy as possible. It all worked like a dream. We parked up and checked in to the Hard Rock hotel at 7:30am. This gave us time to check in, get temporary room keys and unlimited fast passes issued (all done via kiosks where they...

Review collected in partnership with Hard Rock Hotels & Casinos
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1Thank Lorretta C
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Thank you for taking the time to write such a rockin' review. The Universal Unlimited Express Passes and close proximity to the parks can't be beat. The Early Park Admission allows you to breeze through the Wizarding World of Harry Potter. We look forward to welcoming you back again soon.

Reviewed 2 days ago NEWvia mobile

A fantastic hotel with absolutely everything you could need to keep all the family happy. The happy and welcoming atmosphere throughout is wonderful in such a high end quality hotel. With minutes walk to all the universal attractions this hotel makes everything so easy and stress free. The breakfast in the kitchen is outstanding and would throughly recommend. Don't hesitate...

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Thank Bardills
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Thank you for taking the time to submit a review of your recent stay at the Hard Rock Hotel at Universal Orlando. We are thrilled to hear you enjoyed your family vacation with us! Our close proximity to the parks and Universal Unlimited Express Passes really do take the parks to a whole new level. We look forward to welcoming...

Jacksonville, Florida
Reviewed 3 days ago NEWvia mobile

I can now report that I have stayed at 3 of rhe on property Universal hotels. Hard Rock has very good service, very friendly, very accomodating. Nick checked us in and kindly offered to make room keys of our choice. We brought the grand kids and of course, presentation is everything. Loved the beach bar, aunt boo, was great, very...

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1Thank dreamweaver56
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Thank you for rockin’ out with us! We are thrilled you experienced the Rock Star experience from the moment you arrived. Our Beach Club is a great way to relax by the pool and are pleased to hear you enjoyed your time there. We hope to welcome you back again the next time your travels bring you to Orlando. Rock...

Lincoln, Nebraska
Reviewed 3 days ago NEW

This was our first stay at Hard Rock and I was afraid I would be disappointed as we usually stay at the Waldorf. Staff let us know on checking in about the text messaging services for any and all questions or concerns. I used it on several occasions with an instant reply or service. Staff is very friendly and does...

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Thank Cindi5971
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Thank you for taking the time to submit an awesome review of your recent stay at the Hard Rock Hotel at Universal Orlando. We’re thrilled to hear you enjoyed our rock n’ roll atmosphere, created by new memorabilia and team members who strive to create authentic experiences that truly rock. We hope to see you back again very soon. Rock...

Orlando
Reviewed 3 days ago NEW

We stayed in a kids suite at the Hard Rock Hotel Orlando- perfect for anyone but especially travelling with children. There is a food available for continental breakfast - snacks - finger foods - cold drinks - perfect for wanting to head out to the parks and not wait for ordering breakfast - and after a long day at the...

Review collected in partnership with Hard Rock Hotels & Casinos
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Thank Wendy M
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Thank you for taking the time to submit an awesome review of your recent stay at the Hard Rock Hotel at Universal Orlando. We are very pleased you enjoyed your experience in the Kids suite on our Rock Royalty level. We look forward to welcoming you back again soon. Rock On!

Solihull, United Kingdom
Reviewed 4 days ago NEWvia mobile

Loved this hotel although it took a while to check in as we were in a big group, the rooms very spacious for a family of 4. The pool area was nice plenty of sun loungers and space and bar food was nice. If you are going to the parks better off having evening meal at the restaurants there as...

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Thank mills1997
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Thank you for taking the time to share a review of your recent visit to the Hard Rock Hotel at Universal Orlando. Our zero-depth pool, featuring our awesome water slide, is the perfect spot to beat the heat. We look forward to welcoming you back again soon. Rock On!

Littleton, Colorado
Reviewed 4 days ago NEW

We thoroughly enjoyed our stay at the Hard Rock. The rooms were great. We paid for an upgraded (larger room) since we were there for a week. Everyone was great. The food at the Beach Club was good and the drinks were good. We rented a car one day from Hertz on-site. That was a great convenience. We did go...

Review collected in partnership with Hard Rock Hotels & Casinos
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1Thank Camcolo
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Thank you for the stellar five-star review. We are very pleased to hear you enjoyed the Beach Club it is a great way to relax by the pool after a day at the parks. We look forward to welcoming you back again soon. Rock On!

Norwich, Connecticut
Reviewed 4 days ago NEW

We recently stayed at the Hard Rock Orlando and found it to be a loud, disorganized, crowded property. No one greets you or takes your bag, check in is indistinguishable from bell service-where we stayed in line only to be pointed to another area. The staff is indifferent and unable to handle any questions other than check in.We were told...

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2Thank Travelfun770
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Thank you for taking the time to submit a review of your recent stay at the Hard Rock Hotel at Universal Orlando. We are disheartened to hear about your experience regarding the Rock Royalty Lounge. We strive to create memorable moments that Rock and am disappointed to hear you did not experience this. We hope to get the chance to...

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
GreenLeadersBronze level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Live like a rock star and savor the perks of rock 'n' roll royalty with impeccable accommodations, laid-back luxurious style and show-stopping service. Located on-site at Universal Orlando Resort, Hard Rock Hotel is in the heart of the excitement of Universal Studios Florida, Universal's Islands of Adventure, and Universal CityWalk. Guests of this hotel enjoy exclusive theme park benefits. Skip the regular lines at most attractions with FREE Universal Express Unlimited ride access - a benefit worth $89 per person, per day**. You can also take advantage of Early Park Admission one hour before the theme park opens, and more! (valid theme park admission required.) ... more   less 

Additional Information about Hard Rock Hotel at Universal Orlando

Address: 5800 Universal Blvd, Orlando, FL 32819-7834
Location: United States > Florida > Central Florida > Orlando
Price Range: $271 - $587 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hard Rock Hotel at Universal Orlando 4*
Number of rooms: 650
Reservation Options:
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Also Known As:
Hard Rock Hotel Orlando
Hotel Hard Rock
Hard Rock Resort
Hard Rock Orlando
Hard Rock Cafe Hotel Orlando
Universal Hard Rock Hotel
Hotel Style:
#15 Luxury Hotel in Orlando
#30 Family Hotel in Orlando
#33 Green Hotel in Orlando
#39 Romantic Hotel in Orlando
#40 Business Hotel in Orlando
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Questions & Answers

Here's what travelers have asked, with answers from Hard Rock Hotel at Universal Orlando staff and other travelers.
295 questions
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Questions? Get answers from Hard Rock Hotel at Universal Orlando staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask for a room near the elevators. The hallways are long and branch off in different directions.”
 of 5 bubbles FanInStLou, yesterday | Read review
“ask about not being next to the ice machines on the floor”
 of 5 bubbles MWGROVES99, 2 days ago | Read review
“If you want to have a room that walks out to a patio ask for the hospitality rooms. All the other room do not have balconys”
 of 5 bubbles Cindi5971, 3 days ago | Read review
“Most of the rooms have a beautiful view, either to the parks or marina”
 of 5 bubbles secretlover648w, 1 week ago | Read review
“we had a view of the pool with the parks in the distance, which was lovely”
 of 5 bubbles sylvieinwindsor, 1 week ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question