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Hard Rock Hotel at Universal Orlando

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5800 Universal Blvd, Orlando, FL 32819-7834
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (4436)
360
Panoramas (12)
Room & Suite (979)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
  • Contactless check-out
  • Individually wrapped toiletries
Updated 07/07/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hard Rock Hotel at Universal Orlando
Updated 07/07/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#65 of 389 hotels in Orlando
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders Bronze level
Live like a rock star and savor the perks of rock ‘n’ roll royalty with impeccable surroundings, laid-back attitude and show-stopping service. Your stay here rocks even more, because you get all the exclusive benefits of staying in Universal Orlando. Skip the regular lines with free^ Universal Express Unlimited ride access at participating attractions in Universal Studios and Islands of Adventure and breeze into one of the Universal parks an hour earlier than other guests with Early Park Admission*. Plus, it’s a quick hop from Universal’s hotels to the parks with free water taxis or shuttles. ^Requires theme park admission. Valid only at participating rides and attractions in Universal Studios Florida and Universal’s Islands of Adventure. Not valid at Universal’s Volcano Bay. Excludes separately ticketed events. Park-to-Park admission required to board the Hogwarts™ Express. Benefit valid only for guests of Loews Royal Pacific Resort, Hard Rock Hotel® and Loews Portofino Bay Hotel, for the number of guests staying in the room for the length of hotel stay. Available during normal theme park operating hours only. Additional restrictions may apply and benefits are subject to change without notice. *Requires theme park admission. Early Park Admission begins one (1) hour prior to regularly scheduled park opening to either Universal Studios Florida or Universal’s Islands of Adventure as determined by Universal Orlando, and Universal’s Volcano Bay. Valid at select attractions at each park. Attractions are subject to substitutions without notice. Additional restrictions may apply.
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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Entertainment staff
Table tennis
Babysitting
Paid private parking on-site
Parking
Wifi
Hot tub
Pool / beach towels
Outdoor pool
Heated pool
Fence around pool
Fitness / spa locker rooms
Restaurant
Breakfast available
Poolside bar
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Convenience store
Gift shop
Non-smoking hotel
Shops
Sun loungers / beach chairs
Sun umbrellas
ATM on site
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Additional bathroom
Housekeeping
Interconnected rooms available
Room service
Refrigerator
Flatscreen TV
On-demand movies
Safe
VIP room facilities
Iron
Wake-up service / alarm clock
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Trendy
Park View
Languages Spoken
English, Spanish
11344Reviews667Q+A100Room tips
Traveler rating
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Popular mentions
Wendy - NJ wrote a review Oct 19
1 contribution
We stayed at Hard Rock hotel for 2 nights in early October. Everything was perfect. Extra thank you to Carolina at the front desk and Irving at the luggage desk. Service was excellent. The location for the hotel is perfect for visiting the parks and Citywalk.
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Date of stay: October 2021
Rooms
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Response from Hard Rock Hotel Orlando, Guest Services / Front Office at Hard Rock Hotel at Universal Orlando
Responded 2 days ago
Thank you for your rockin' review. We look forward to welcoming you back to the Hard Rock Hotel
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kg4clemson wrote a review Oct 17
South Carolina55 contributions13 helpful votes
You could not beat the location for Universal Studios, Islands of Adventure & City Walk. You walk out the gate and take a short walk (5 - 10 minutes max) to the front gates of the parks & city walk. You can't get any closer. You can easily walk back for a break during the day and then back to the parks. And you can't beat the Unlimited Express Passes and early entry that come with your stay - these are a MUST, mainly for Islands of Adventure, which has two must-do rides that don't take Express Passes (Hagrid's motorbike adventure and the Velocicoaster). If we didn't have early entry, we would have been in line for hours. That's why we chose this hotel and I'm so glad we did! Staff was friendly. The hotel and rooms were very clean - and the room decor was fun. Lively hotel - upbeat atmosphere. Great pool "beach bar." There's a slide for kids (and adults - we did it). There's a dj who organizes poolside games, which kids and adults participated in. There are restaurants in the hotel, which are worth trying. The pool grill also had great food and drinks - recommend the Frose. We requested early check in, which didn't work out, but they told us at check-in that it would probably be 4 pm and they were right, so we enjoyed the pool that day. They texted us when our room was ready, which was 3:50pm. We appreciated knowing so we didn't get our hopes up for an early check-in. Your express passes work from the day you check in thru the day you check out, which was nice. Your room key cards are your express passes. A tip - bring lanyards with you to keep your room key & park ticket. Or you can purchase in the hotel gift shop. Additionally, we had a pool view room, which was fine, but the rooms do not have balconies, so pool view probably isn't critical. Now that we've done the Hard Rock, we wouldn't do Universal again any other way! This will be our go-to hotel.
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Date of stay: October 2021
Value
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1 Helpful vote
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Response from Hard Rock Hotel Orlando, Guest Services / Front Office at Hard Rock Hotel at Universal Orlando
Responded 4 days ago
We were honored you rocked out with us! From the awesome memorabilia to our team of Rock Stars, we strive to create an experience that truly rocks. Thank you for the stellar five-star review, we look forward to welcoming you back again soon. Rock On!
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Payal M wrote a review Oct 7
2 contributions
We came to Orlando for our first HHN 5 years ago. We loved our trip so much we made it an annual October trip since then. Our trip to hard Rock was so great years ago and despite being more expensive than most on site we decided for our 5 year to do it again. It's still a beautiful resort. Most of the staff is nice. Easy walk to Universal or boat ride.... That's where it ends for me. We almost missed stay and scream hhn our first night because the front desk kept saying our room would be ready by 4. Then we are told that it's incorrect and can be ready ANYTIME. We wouldn't have been upset if they would have just said... you're not gonna make it to the room, get ready and go and we'll let you know when the room is ready..... Finally we took it upon ourselves to do what we needed and headed to the event... literally running to get into universal before 5pm. Ok fine. We took it for a hiccup. Nope. Everyday something was missing from our coffee station. I had to tell someone to refill the creamers, stirrers, conditioner in the bathroom.... for the money we paid..... unfortunately royal pacific was on point the last few years. Maybe it was just a giant hiccup? But not sure if we would stay here again... mostly because of the interactions on the first day. Be nice and explain! Don't dismiss people!
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Date of stay: October 2021Trip type: Traveled with friends
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Response from Hard Rock Hotel Orlando, Guest Services / Front Office at Hard Rock Hotel at Universal Orlando
Responded 2 weeks ago
Thank you for taking the time to submit a review of your recent stay at the Hard Rock Hotel at Universal Orlando. We are disheartened to hear about your experience as it falls short of the world-class service we pride ourselves in providing. I will be reviewing all of your comments with our management team as we are always looking for new and innovative ways to create a wonderful experience for our guests. We hope to get the chance to welcome you back the next time your travels bring you to Orlando.
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Melisa H wrote a review Oct 7
Arab, Alabama1 contribution1 helpful vote
We stayed here for a trip to Universal. Everyone was super friendly and if we needed anything all we had to do was text and they brought it. Everyone was super helpful and I was surprised that no matter who you asked in the hotel, they all knew the answer. The rooms were very clean and big for a hotel room.
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Date of stay: October 2021Trip type: Traveled with family
1 Helpful vote
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Response from Hard Rock Hotel Orlando, Guest Services / Front Office at Hard Rock Hotel at Universal Orlando
Responded 2 weeks ago
Thank you for taking the time to submit a review of your recent stay at the Hard Rock Hotel at Universal Orlando. We do Apologize for the check-in inconvenience. We look forward to welcoming you to the Hard Rock Hotel soon!
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Teresa C wrote a review Oct 4
Lexington, Georgia42 contributions24 helpful votes
This hotel is a pretty nice place. The staff is friendly and helpful. The texting option for the front desk is great, as well as the 24 hour room service. It's a quick walk to the parks (beautiful walkway at that), or a boat ride away. The boat doesn't seem to frequent as often as the ones for the other hotels, but it's easy to catch usually there or on the way back from CityWalk. We stayed in a two queen deluxe room with a sleeper sofa. It was great with teenagers, but nothing to fancy. Overall the hotel was very friendly, the amenities were top notch, and the location couldn't be beat. The unlimited express passes were nice too, but during the time of year we went we didn't really need them. Still nice to have them. I'd stay here again.
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Date of stay: September 2021
Value
Location
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1 Helpful vote
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Response from Hard Rock Hotel Orlando, Guest Services / Front Office at Hard Rock Hotel at Universal Orlando
Responded 2 weeks ago
Thank you for taking the time to write such a rockin' review. The Universal Unlimited Express Passes and close proximity to the parks can't be beat. Make sure to check out the Early Park Admission next time to breeze through the Wizarding World of Harry Potter as well. We look forward to welcoming you back again soon.
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PRICE RANGE
$303 - $632 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hard rock hotel orlando, hotel hard rock, hard rock resort, hard rock orlando, hard rock cafe hotel orlando, universal hard rock hotel
LOCATION
United StatesFloridaCentral FloridaOrlandoFlorida Center
NUMBER OF ROOMS
650
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Frequently Asked Questions about Hard Rock Hotel at Universal Orlando
Which popular attractions are close to Hard Rock Hotel at Universal Orlando?
Nearby attractions include Universal Studios Florida (0.2 miles), Hollywood Drive-in Golf (0.2 miles), and Hard Rock Live (0.3 miles).
What are some of the property amenities at Hard Rock Hotel at Universal Orlando?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Hard Rock Hotel at Universal Orlando?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hard Rock Hotel at Universal Orlando?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Hard Rock Hotel at Universal Orlando?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to Hard Rock Hotel at Universal Orlando?
Conveniently located restaurants include Cinnabon, Cold Stone Creamery, and The Palm - Orlando.
Are there opportunities to exercise at Hard Rock Hotel at Universal Orlando?
Yes, guests have access to a pool, a fitness center, and locker rooms available in the fitness center during their stay.
Does Hard Rock Hotel at Universal Orlando have an airport shuttle?
Yes, Hard Rock Hotel at Universal Orlando offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hard Rock Hotel at Universal Orlando?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hard Rock Hotel at Universal Orlando?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hard Rock Hotel at Universal Orlando offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.