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Cheaper
Average
Higher
About
4.5
#15 of 39 resorts in Orlando
Location
4.8
Cleanliness
4.4
Service
4.4
Value
3.9
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Get swept away to a South Seas escape filled with tropical wonders, exotic food and carefree fun. Enter this tranquil South Seas retreat, leave the rest of the world behind and unwind with all the benefits of staying in Universal Orlando. Skip the regular lines with free^ Universal Express Unlimited ride access at participating attractions in Universal Studios and Islands of Adventure and breeze into one of the Universal parks an hour earlier than other guests with Early Park Admission*. Plus, it’s a quick hop from Universal’s hotels to the parks with free water taxis or shuttles. ^Requires theme park admission. Valid only at participating rides and attractions in Universal Studios Florida and Universal’s Islands of Adventure. Not valid at Universal’s Volcano Bay. Excludes separately ticketed events. Park-to-Park admission required to board the Hogwarts™ Express. Benefit valid only for guests of Loews Royal Pacific Resort, Hard Rock Hotel® and Loews Portofino Bay Hotel, for the number of guests staying in the room for the length of hotel stay. Available during normal theme park operating hours only. Additional restrictions may apply and benefits are subject to change without notice. *Requires theme park admission. Early Park Admission begins one (1) hour prior to regularly scheduled park opening to either Universal Studios Florida or Universal’s Islands of Adventure as determined by Universal Orlando, and Universal’s Volcano Bay. Valid at select attractions at each park. Attractions are subject to substitutions without notice. Additional restrictions may apply.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
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Loews Royal Pacific Resort is frequently praised for its comprehensive amenities, including a resort-style pool and various dining options, along with the addition of express passes that many guests find enhance the value despite the resort's premium pricing. The location earns high marks for its proximity to theme parks, and while the service is often lauded, there have been reports of slow check-ins.
Opinions on the rooms and atmosphere vary, with some noting they are dated and noisy. Cleanliness is generally good, though some inconsistencies are noted.
Location
Convenient
Atmosphere
Eclectic
Rooms
Dated
Value
Expensive
Cleanliness
Mixed
Noise level
Noisy
Service
Inconsistent
Amenities
Comprehensive
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Choosing this particular location for its proximity to Universal and perk of early access was a fun splurge. Determined to escape Winter in the North my sisters and I headed to FL to soak in some fun in the sun. From the minute you enter the resort after crossing a footbridge over a beautiful water scape, you’re greeted to a light, clean floral fragrance setting the time for your Royal Pacific getaway. Our room was so quiet and all of the staff, from the concierge’s desk to housekeeping, were always so cordial and helpful. The footpath is just a short 10 minute walk to get you to the City Walk or you can sit back and relax on one of the complimentary water taxis. May you have the chance for Luis to drive your water taxi, super sweet! So grateful for our time here. Thank you for helping us forget about our snowy Winter for at least a brief moment in time.
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Date of stay: February 2020Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Larry B, General Manager at Loews Royal Pacific Resort
Responded Feb 9, 2020
Aloha LoriK2012! Thank you so much for taking the time to rate the Loews Royal Pacific Resort FIVE out of FIVE on TripAdvisor. We found your detailed description of what our resort has to offer to be extremely accurate and we appreciate your candid feedback. For any future trips to the Universal Orlando area we hope to see you again and are excited to welcome you back! Mahalo!
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Overall, the resort is beautiful and big. However, our room was not the cleanest for being one of their premium resorts. You could tell that the dresser and nightstand had not been wiped down in a while, as there were really gross stains on them. I did not mention it to the room attendant, because quite honestly, by the time we got back to the room after the parks, we were too exhausted to care. Plus, we figured for only 2 days, we could endure it. We simply just refrained from putting our stuff on them. I thought that maybe after night 1, I would come back to the room and see that the stains had been cleaned, but hey had not. Unfortunately, it made us feel as if our "worse hotel fears" came true. That the room attendants only clean and wipe down areas that are visibly dirty and that they don't actually clean all areas of the room in between guests. This was our first time staying in a premium Universal hotel and we had high expectations especially for the price we paid for 2 nights. You can tell the shower was beautiful when they first renovated and still has a beautiful modern design, but was definitely in need of a deep cleaning and some regrouting. There was mildew and rusting all around the outside of the shower. The grout was very dirty and we could tell that a good cleaning had not been done in a long time. This was all unfortunate, because the bathroom is so nicely designed. As far as the public areas, the boat transportation, those were all great, but unfortunately, for us, the room is the most important area for us when determining if we will return. We have to sleep there and bathe there. It is especially a concern with an 8 year old. Not sure if I would return just based on the cleanliness of the room. Other than that, the hotel is beautiful and would be a pleasant stay. Our favorite part by far was the boat transportation to the parks AND the unlimited express pass that comes with staying there. Those are undoubtedly the greatest perks with staying here. The boat rides were so pleasant when you're going back and forth, never a line and we very rarely ever had to wait for them. The unlimited express pass is a HUGE perk and worth every penny for staying at one of their premium hotels. We were truly able to get through the park so much quicker because of this. All in all a great stay, but I hope they focus a bit more on room cleanliness, because I would actually love to return.
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Date of stay: February 2020
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Larry Beiderman, General Manager at Loews Royal Pacific Resort
Responded Mar 1, 2020
Aloha! Thank you for taking the time to share a review regarding your recent visit to Loews Royal Pacific at Universal Orlando. We are thrilled your family was able to take full advantage of the close proximity to the theme parks and Unlimited Express Passes. However, we are regretful to hear the cleanliness of your room was below our standards. We will be sharing your feedback amongst our leadership team for immediate, corrective action. Mahalo,
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We stayed at Royal Pacific for the first time this weekend and we are definitely spoiled now! The hotel was beautiful with just the right amount of South Pacific theming. It was noticeable, but not kitchy and in your face. The fountain pool at the center is lovely and the Polynesian art was exquisitely done. The hotel was also impeccably clean, which was always important, but is essential now with Covid. Another big highlight was the fragrance they diffuse through the lobby. It was heavenly! We even asked them what is was so we could purchase it (Bright Sunshine, by Scentcerely).
The room was spacious, very clean, simple, and elegant and it had all the little touches that make a room great. There were plenty of outlets for charging devices, reading lights at the beds, a mini fridge, a coffee maker, little bottles of complimentary water, and even a little hand sanitizer. We had a nice view of the water and hill in front of the hotel and could see The Hulk, Dr. Doom, and RRR from our window.
Sadly it was too cold to go in the pool when we were there but it looked large, clean, and fun, thanks to the ship themed play area with waterfalls. The hot tub was closed due to Covid, as was the kiddie pool, but both were a great size.
One of the biggest draws of the hotel is its location and association with Universal. It is so close to Universal you can walk the garden path right to City Walk in less than 10 minutes. They also have a nice water taxi you can take if you want a break from walking. You also get Unlimited Express passes with your stay, which makes it more than worth the additional cost compared to other hotels in the area if you have more than 2 people.
The only suggestions I have are to add more way finding signs (getting to the pool, water taxi, and garden path can be a bit confusing if you are in any tower other than #3) and providing complimentary WiFi.
Other than those minor points, though, the hotel was perfect. I highly recommend staying there, I know we certainly will again in the future!
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Review collected in partnership with this hotel
Date of stay: December 2020
Value
Rooms
Location
Cleanliness
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Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Very nice property located within easy walking distance to Universal Studios parks and CityWalk. Front desk staff very helpful on check in letting us know the easiest paths to get to the parks. Very useful to be able to text from cell phone to the hotel to get housekeeping, arrange a wake up call, etc. Staff at pool side arrange games and activities for kids hourly in the afternoons and my child liked doing this. Staff there were very friendly. They offer a free milkshake or smoothie for the winners of the games. Frankly, while the hotel is nice, it is more expensive than you would expect. You are really paying for the location and the included express pass to the parks, which is worth the money.
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Date of stay: March 2020
Value
Cleanliness
Service
Room Tip:We had a lagoon facing room which had a nice view of trees and birds
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Larry Beiderman, General Manager at Loews Royal Pacific Resort
Responded Apr 6, 2020
Aloha GOEMN, Thank you for taking the time to share a review regarding your recent visit to Loews Royal Pacific Resort at Universal Orlando. We are glad you were able to take advantage of our Chat Your Service texting amenity and that your family enjoyed out poolside activities! We look forward to welcoming you back soon. Mahalo!
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The hotel made everything easy. The location, pool, restaurants, getting to park and fast passes make me want to go back and recommend it to others.
We did take out from the Japanese/sushi restaurant. The edamame was overflowing (my kids love it) and the rolls were solid. The hostess made sure to include a dessert with candle and matches for my wife's birthday, very considerate.
The pool food was great pool food as well. The nachos could have fed an army. The kids plates were perfect and a deal at $8.
I would stay there without the express pass bonus. Considering all members for the party get the express pass, I would consider the Lowes Royal Pacific a solid value.
Stay here
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Date of stay: January 2020
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Larry B, General Manager at Loews Royal Pacific Resort
Responded Jan 20, 2020
Aloha Gordon F! Thank you for your FIVE star rating of the Royal Pacific Resort! We appreciate all of your positive comments. All of the departments you mentioned will be updated with your feedback. We are glad you were able to enjoy all of the benefits of our resort like the express pass and the close proximity to the parks.Again, thank you for your review and we hope to welcome you back to the Loews Royal Pacific soon! Mahalo!
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My family stayed at the Club Level at Loews Royal Pacific Resort June 22-28, 2020. There were technically 3 adults (myself, husband, and 18 year old daughter) as well as a 16 year old son. I debated upgrading to Club Level because we are a teetotaling family and my travel agent said that the included alcohol is where you really get your money's worth out of the additional expense. I am happy to say that we were thrilled with the continental breakfast every morning, the afternoon snacks made for perfect lunches (Uncrustable sandwiches, assorted chips, granola bars, fruit, and peanut butter crackers), dinner (hors d'oeuvres, but plenty for us to make a good meal (even the 18 year old vegetarian was pleased), and evening sweets (large cookies and the best brownies we've had anywhere) were a delicious way to end each day. We made it back to the resort daily for lunch after spending the morning at the parks, and with the parks closing early making it back for the evening hors d'oeuvres was easy.
Which leads me to one of the perks of Royal Pacific: it's so close to Universal Studio, Islands of Adventure, and City Walk that going back for a break from the Florida heat isn't a big deal, and neither is returning after that break. The included Express Passes had us absolutely spoiled and I'm not sure that I would want to go back to the parks without it, even with reduced capacity it was nice to nearly walk right on to most rides, when the regular lines were between 15 and 30 minutes (our experience Tuesday through Thursday, Friday was much busier). The Express Pass is what sold me on staying at a premier resort and was definitely a worthwhile perk.
The resort itself is gorgeous, but the staff is really what made our stay so memorable. The ladies working the Club Level Lounge in Tower 3 were absolutely delightful and attentive to our needs. And it wasn't just there, either; from our check-in at 1:30 am until we collected our suitcases from Luggage Services before catching our Uber, we experienced nothing but true hospitality.
We didn't mind not having daily housekeeping, it was easy enough to text to request fresh towels or to have our trash emptied, and it was actually kind of nice to know that no one else was going into our room while we were out. This was a once in a lifetime trip celebrating our Harry Potter lovig daughter's high school graduation, but I'd book again at Loews Royal Pacific Resort in a heartbeat.
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Date of stay: June 2020Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We were able to take advantage of very good rates for January 2020 that were offered in October. Staying at this resort included the Universal Express Pass which was a huge money saver when factoring at least 2 people per room. For us, the Express Pass was a must because we traveled with small children who have little patience (even with the shorter off season lines); as such, we were able to better manage our time and get several rides in each day. The property at the Royal Pacific is well kept and the pool is quite nice as well; we would have loved to enjoy it further but the weather did not permit us to. We ate at the Island Dining room several times; breakfast was great, dinner was okay. Located close to City Walk and parks, the ferry is great option especially when you're tired from walking the parks all morning and want to get back for a little nap or R&R. That said, the walk to/from the hotel along the lagoon is quite pleasant as you are surrounded by well manicured landscaping throughout the 10 minute (stretching it out to 15 when trying to get the little one to nap in a stroller) walk. The only negative for us was the cost of bottled water which is expensive on property, at City Walk, and throughout the parks.
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Date of stay: January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Larry B, General Manager at Loews Royal Pacific Resort
Responded Feb 9, 2020
Aloha MaryL560! Thank you for you for taking the time to review our resort on TripAdvisor. We are happy to hear you had an overall enjoyable stay. We work hard to maintain a beautiful curb appeal. We are happy to know that you were able to take advantage of the close proximity to the parks and the Universal Express Passes offered at our resort! If you happen to come back to Universal Orlando we hope to welcome you back to the Royal Pacific Resort!
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I stayed here with friends at the beginning of March 2020. There were 4 of us staying in one room, and it was definitely tight. The rooms were clean enough, but we were wanting for outlets, especially since there were hardly any right by the bed and one of those few outlets was being taken up by a very outdated iPod clock that didn't even work. My biggest complaint though is the bathrooms. They offer absolutely NO privacy. The toilet and shower area are only blocked by a sliding glass door that allows you to see every shadow behind it. Not only can you pretty much see everything going on behind that door, but because it isn't an actual door, it allows for echoing and sound amplification... Any time someone got up to use the bathroom in the night, the flushing woke all of us up. I don't recommend staying in this room if you are staying with more than one person.
I had always wanted to stay at this hotel, and was expecting to be blown away based on the pictures that I had seen on various websites. I was pretty disappointed to find that the hotel was quite dated. Additionally, the Starbucks in the lobby was small and had a long line every morning because it was attached to the shop. The customer service wasn't anything to write home about it either.
The biggest perks are the free fast passes per person and the fact that you can walk to the parks. However, it is still a lengthy walk, but these make up for everything else. You can also purchase souvenirs from the parks and send them back to the room so that you don't have to carry them around (if you aren't checking out the next day). This was another huge perk for me. I am a big souvenir person (especially at Universal), so it was great to purchase something and have it waiting in my room for me by the time I got back from the parks.
The pool area was nice and large, although there were some ducks in the water and that seemed a bit unsanitary. We had no problem finding a place to sit and enjoyed drinks and nachos from the pool bar. They even offer a small discount if you reuse your cup for your next drink.
Overall, this is a nice hotel. For the money, I was a little disappointed (but again the fast passes really make it a deal). I most likely won't choose to stay at this hotel again. I would opt for the Aventura despite that it doesn't offer the fast passes because of it's fun atmosphere, outstanding customer service, and great bars and food court.
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Date of stay: March 2020
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
With everything being shut down for much of 2020 we took decided to take a much needed year end trip to Universal and decided on the Royal Pacific resort. We found the resort very clean and all employees were following strict safety protocols. Every guest had to get their temperature taken upon arrival and were then given a colored wrist band. This procedure was repeated every morning upon exiting and different colored wrist band given for that day. Housekeeping was contactless and they would only come if requested and all guests had exited the room. We had no issues and felt very safe even being in a hotel full of strangers. Combined with the early park admission and express pass unlimited we felt this was the place for us and will only stay here while visiting Universal.
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Review collected in partnership with this hotel
Date of stay: December 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel Manager, General Manager at Loews Royal Pacific Resort
Responded Jan 4, 2021
Aloha hevydut! Thank you for your outstanding five-star review! We are delighted that you enjoyed your overall stay with us at Loews Royal Pacific Resort! Thank you for your positive feedback on our safety protocols to ensure guest and team member safety. We look forward to welcoming you for a future stay! Mahalo!
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We stay here while visiting universal studio to get or ( unlimited passes for all of us and early entry to park) and glad we did we had a 2 queen bed room, mini frig, NO microwaves, only stand up shower, toilet is in room with shower vanity/ sink outside of room and a lighted make up mirror, blow drier and we rented a roll away cot bed that cost $35 extra a night. Oh and parking was about $28 a night. The beds and pillows were most comfortable I have laid on in a long time in a hotel. They have 2 bottles of water in the room that cost $7.50 each ( bring own or big water thermos they have ice machines ) saved us lots of money on drinks at hotel and parks. Bring a block for charger for phones it does have usb but if u have a lot of ppl needing to charge electrics. Room also had a large closet. They have room service but if u don’t want it u put the thing on your door and set ur trash and towels outside your door they will pick up and just call or text for new towels. This hotel was great spot for universal they have a boat shuttle that you do your security before getting on the boat ( than u don’t have to do it at the park) or you can walk (10min) along the water path. Or there is a shuttle we never used the bus. The hotel had a pool and 2 hot tubs ( take ur room key) they provide towels for swimming and for chairs if needed. If you are going to universal some helpful tips I would say is get a lanyard or badge clip to hold your park passes ( so handy) cuz u use them a-lot!! And if u have express passes that will be your room key as well. So you will have 2 tickets. Water bottle, Fanny pack and string bag ( both fit in free lockers for us) Sunscreen, sunglasses, chap stick if you have sensitive lips, zip lock bag for phones if your going to ride water rides, umbrellas ( small $5 Walmart) I used mine many times. Most ride lines are inside and ac that was helpful in the heat. I took 2 Credit Cards, My ID and Tylenol also. This hotel was very inviting beautiful lobby and shops and restaurant, oh and you can’t get them carts for your luggage they have bell hops they will unload it and bring it to your room. They also have valet parking or self parking ( we self parked) oh and dominos does deliver to front of hotel and if you have a car there are a lot of places to eat down the road. We went to Joe’s Crab Shack. What I loved is the texting you can text them anything you need or any questions you have about your stay. I would def stay again.
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Date of stay: July 2021Trip type: Traveled with family
Room Tip:Definitely stay here..
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Yes, guests with club-level rooms at the Loews Royal Pacific Resort in Orlando, Florida can use the Royal Club Lounge on both check-in and check-out days
if you upgrade to a club level room they offer
"Complimentary coffee, assorted teas, and soft drinks throughout the day
Continental breakfast served each morning (7–10 AM)
Afternoon snacks (12–3 PM)
Hot and cold hors d’oeuvres and complimentary beer and wine (5:00–7:00 PM)
“Sweets Hour” each night (8–9 PM)
Lounge: Open daily 7 AM–9:30 PM"
There are more places to choose from in the Orlando area.
PRICE RANGE
$438 - $597 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
loews royal pacific resort at universal orlando hotel orlando, loews royal pacific hotel, royal pacific resort orlando, universal royal pacific hotel, royal pacific hotel orlando, universals royal pacific resort
LOCATION
United StatesFloridaCentral FloridaOrlandoFlorida Center
NUMBER OF ROOMS
1,000
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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