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Loews Portofino Bay Hotel at Universal Orlando

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5601 Universal Blvd., Orlando, FL 32819-7880
COVID-19 update: See the added health and safety measures this property is taking.Read more
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$410
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Free cancellation until 10/06/21
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (3108)
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Panoramas (14)
Room & Suite (704)
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What you can expect during your stay
  • Contactless check-out
Updated 07/31/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 07/31/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#95 of 383 hotels in Orlando
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders Silver level
Relax in beautiful, timeless surroundings inspired by the seaside village of Portofino, Italy. Wonderfully appointed rooms and suites combine with delights of every flavor to create the perfect family escape. And there’s another treat—guests also enjoy exclusive theme park benefits by staying in Universal Orlando. Skip the regular lines with free^ Universal Express Unlimited ride access at participating attractions in Universal Studios and Islands of Adventure and breeze into one of the Universal parks an hour earlier than other guests with Early Park Admission*. Plus, it’s a quick hop from Universal’s hotels to the parks with free water taxis or shuttles. ^Requires theme park admission. Valid only at participating rides and attractions in Universal Studios Florida and Universal’s Islands of Adventure. Not valid at Universal’s Volcano Bay. Excludes separately ticketed events. Park-to-Park admission required to board the Hogwarts™ Express. Benefit valid only for guests of Loews Royal Pacific Resort, Hard Rock Hotel® and Loews Portofino Bay Hotel, for the number of guests staying in the room for the length of hotel stay. Available during normal theme park operating hours only. Additional restrictions may apply and benefits are subject to change without notice. *Requires theme park admission. Early Park Admission begins one (1) hour prior to regularly scheduled park opening to either Universal Studios Florida or Universal’s Islands of Adventure as determined by Universal Orlando, and Universal’s Volcano Bay. Valid at select attractions at each park. Attractions are subject to substitutions without notice. Additional restrictions may apply.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Babysitting
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Wifi
Hot tub
Pool / beach towels
Outdoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast available
Poolside bar
Kids club
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Car hire
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Gift shop
Non-smoking hotel
Shops
ATM on site
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Safe
VIP room facilities
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Romantic
Bay View
7,249Reviews304Q+A100Room tips
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Popular mentions
RabbitHockey wrote a review Apr 16
Sioux Falls, South Dakota126 contributions162 helpful votes
Stayed 3 nights in the middle of April, and got some great weather. Really enjoyed our overall experience at the resort. Had a walk-out room with a view of the lake, and a very nice little patio. The room was nothing special, pretty basic, really wouldn't be on par with a room you would typically pay for at this price point, but other factors make up for it. The bed was also very comfortable, everything was clean and in good working order. The resort itself was nice, clean, most things are open, and overall minimal waiting. The beach pool was great! Spent one full day hanging out at the pool. Chairs are good, music was good, lifeguards and pool servers all did a great job! The resort is no more than a 5-10 minute convenient boat ride away to City Walk. It's a great experience getting to and from the Universal parks. Overall Portofino is not cheap, and maybe not the best value for what you get, its got high end hotel prices without the shine, but things like express passes, location, boat shuttle, and overall service of the staff made up the difference for us, and so we would definitely return.
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Date of stay: April 2021
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3 Helpful votes
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Safari526414 wrote a review Apr 14
1 contribution
Definitely not what a five star hotel should look like. Paid $800 for club level and it was worth about $8.00. Loews seems to like blaming Covid for their cutting back on cleaning your room and on staff. The lifeguards at the pool are unacceptably rude to kids and their parents. Hot tubs are not allowed during Covid, either. Why??? No rhyme or reason to anything. Just excuses to scrimp and make more money. Not the value I expected for the almost $6,000 bill. The parks are overcrowded and their staff are complete jerks about Covid implementation. Not a happy experience. Stay home if you’re freaked out over Covid, people. Employees and patrons, alike. I hear Disney isn’t so bad, but I doubt we’ll be back anytime soon.
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Review collected in partnership with this hotel
Date of stay: April 2021
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Robert A wrote a review Apr 13
Augusta, Georgia58 contributions14 helpful votes
We took everyone (11) to Universal for the grandkids spring break and stayed at the Portofino. It’s a very nice hotel, proving nice guest rooms and a long list of amenities. The room was well equipped and maintained. The boat to City Walk was well run and timely. The pool was great as were two restaurants. All workers were very attentive and helpful.
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Date of stay: April 2021Trip type: Traveled with family
1 Helpful vote
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Rachel B wrote a review Apr 11
5 contributions1 helpful vote
ALL of the staff was kind, the hotel was clean, the food was great. We took a family vacation with an 11 month old and 17 year old. No problems and a seamless stay from beginning to end. They are top notch and I highly recommend.
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Date of stay: April 2021
1 Helpful vote
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caben900 wrote a review Apr 11
1 contribution1 helpful vote
Great hotel and close to parks. Great atmosphere! Beautiful setting. Can also see fireworks at night. Great walk to the parks as well as the boat. Will definately go back! Next time I will get the club level so we can eat anytime.
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Review collected in partnership with this hotel
Date of stay: April 2021
Value
Rooms
Location
Cleanliness
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Sleep Quality
1 Helpful vote
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PRICE RANGE
$317 - $634 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
loews portofino bay resort, portofino orlando, portofino bay hotel orlando
LOCATION
United StatesFloridaCentral FloridaOrlandoFlorida Center
NUMBER OF ROOMS
750
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Frequently Asked Questions about Loews Portofino Bay Hotel at Universal Orlando
Which popular attractions are close to Loews Portofino Bay Hotel at Universal Orlando?
Nearby attractions include The Wizarding World of Harry Potter (0.7 miles), Universal Studios Florida (0.4 miles), and Hollywood Drive-in Golf (0.5 miles).
What are some of the property amenities at Loews Portofino Bay Hotel at Universal Orlando?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Loews Portofino Bay Hotel at Universal Orlando?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Loews Portofino Bay Hotel at Universal Orlando?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Loews Portofino Bay Hotel at Universal Orlando?
Yes, parking is available to guests.
What are some restaurants close to Loews Portofino Bay Hotel at Universal Orlando?
Conveniently located restaurants include Border Grill Fresh-Mex, Cinnabon, and Cold Stone Creamery.
Are there opportunities to exercise at Loews Portofino Bay Hotel at Universal Orlando?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Loews Portofino Bay Hotel at Universal Orlando have an airport shuttle?
Yes, Loews Portofino Bay Hotel at Universal Orlando offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Loews Portofino Bay Hotel at Universal Orlando?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Loews Portofino Bay Hotel at Universal Orlando?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Loews Portofino Bay Hotel at Universal Orlando offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.