We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
$25 Amazon.com Gift Card Get yours when you book a hotel on TripAdvisor and review your stay!

Loews Portofino Bay Hotel at Universal Orlando

Show Prices
#81 of 338 Hotels in Orlando
Certificate of Excellence
GreenLeadersSilver level
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Loews Portofino Bay Hotel at Universal Orlando
Loews Portofino Bay Hotel at Universal Orlando
Panoramas (19)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"}},"containerClass":null}
Add Photo Write a Review

2,846 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 2,642: English reviews
Level Contributor
5 reviews
4 of 5 stars Reviewed yesterday NEW

This hotel was very nice with a very pretty facade of Portofino which housed the bay thru which you took your water taxi to the park Now let me start with this: this is not Disney. There is no sign telling you at the airport where the hotel shuttle is; it is almost hidden on the level near the car... More 

Helpful?
Thank mbstwins
Toronto
Level Contributor
26 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed yesterday NEW

We are big fans of Universal Studios and enjoy visiting every year. This time we stayed at the Portofino. In the past we have stayed at the Royal Pacific. Portofino was definitely a step up from the Royal Pacific. The rooms were very comfortable and large. Clean! Quick check in. The grounds were immaculate. The people were great. The access... More 

Helpful?
Thank luv2vacation24
Olrando
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

This was a great place to stay and to get the feel of being in Italy. Using the boats to to travel to City Walk and kissing under he bridges was so much fun. It was a great experience and would definitely go back for a longer stay.

Review collected in partnership with Loews Hotels and Resorts

Helpful?
1 Thank M2780KHtheresas
London, United Kingdom
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

The hotel and location was great. But, when I went to use my credit card in the days following check out, it was declined. We are vacationing from the UK and had a further week in the USA after leaving Loews Portofino. On contacting my bank, it turned out that Loews had taken pre-authorisation of over $7500 in 4 different... More 

Helpful?
2 Thank aecman
North Carolina
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

My family spent a week at Portofino Bay in July while I attended a conference held there. We have stayed at 3 Disney deluxe properties, and this was our first Universal trip. I have to say, we thoroughly enjoyed our visit. Our garden view room seemed much larger than the Disney deluxe rooms. The beds were incredibly comfortable. The bathroom... More 

Helpful?
1 Thank Gina C
LPBHManager, General Manager at Loews Portofino Bay Hotel at Universal Orlando, responded to this review

Thank you for your comments. We are so glad you enjoyed your stay with us! Our team is dedicated to providing exceptional service to every guest and we are thrilled that you felt right at home here. We hope to welcome you back the next time your travels bring you to the Orlando area. More 

Maidstone, Kent
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed 2 days ago NEW via mobile

We travelled from the UK and were originally planning on staying at the Sapphire Falls hotel, but after seeing the reviews we decided to stay here instead as we really wanted a seamless, hassle free break. First impressions were pretty much what we expected. We felt the $22 charge for the self parking was steep, especially as we were staying... More 

Helpful?
1 Thank dsl549
LPBHManager, General Manager at Loews Portofino Bay Hotel at Universal Orlando, responded to this review

We appreciate your feedback and would like to talk with you about your recent stay. Please contact us at: portofinocustomerservice@loewshotels.com so that we may schedule a call at your convenience. More 

South Orange, New Jersey
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Portofino Bay Hotel used to be great, especially staying Club Level. But the past few years, they cut their Club Level Lounge offerings way back. This year, we were pleasantly surprised to see that the Club Level offerings were wonderful!!! A concierge staff checked you into Club Level Lounge this year, which made sure they weren't feeding people who weren't... More 

Helpful?
1 Thank Ariasinger
LPBHManager, General Manager at Loews Portofino Bay Hotel at Universal Orlando, responded to this review

Thank you for your wonderful comments. We are happy you enjoyed our club level accommodations; it affirms the level of service we strive to provide to those who book this upgraded option. Our team members strive to provide great service to all of our guests, and its experiences like yours that confirm we are delivering on our promise. We hope... More 

Toronto, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

This hotel is a very nice property with a beautiful harbour and well-done Italian theme. Rooms are spacious and very comfortable with HD TV. Buffet breakfast is excellent, the various pool areas are very nice as well. There is a charming water taxi that goes to Universal every five minutes from 7AM-2AM that is very fun and convenient. Friendly boat... More 

Helpful?
Thank Adam S
LPBHManager, General Manager at Loews Portofino Bay Hotel at Universal Orlando, responded to this review

We appreciate your feedback and would like to talk with you about your recent stay. Please contact us at: portofinocustomerservice@loewshotels.com so that we may schedule a call at your convenience. More 

Newtown, CT
Level Contributor
25 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

When I planned our family trip to Universal Studios, I knew that we wanted to stay at an on-site hotel that came with the Universal Express benefit, so that left us with three options. We stayed at the Hard Rock Hotel many years ago and were disappointed, and based on recent reviews it didn't sound as if it had improved.... More 

Helpful?
Thank esa81
LPBHManager, General Manager at Loews Portofino Bay Hotel at Universal Orlando, responded to this review

We appreciate your feedback and would like to talk with you about your recent stay. Please contact us at: portofinocustomerservice@loewshotels.com so that we may schedule a call at your convenience. More 

Waterford, Michigan
Level Contributor
32 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

For the most part I thought this hotel was nice. A bit outdated, but not bad. Our room was big, but there were lots of noticable flaws in the room. Cracks in ceiling and walls, carpet looks old. Bathroom was huge, very nice. The cracks and stuff dont bother me. What did bother me, was the amount of extra walking... More 

Helpful?
Thank Damien H
LPBHManager, General Manager at Loews Portofino Bay Hotel at Universal Orlando, responded to this review

Thank you for your comments about our hotel and our team members. It is feedback such as yours that helps inspire the team to excellence. We will be sure to share your comments with them and we hope to welcome you back soon! More 

Questions? Get answers from hotel staff and past guests. Ask a question

1,863 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (1325)
Viewed
Hotel & Grounds (353)
Viewed
View from Room (55)
Viewed
Room/Suite (164)
Viewed
Bathroom (31)
Viewed
Pool/Beach Area (63)
Viewed
Family/Play Areas (9)
Viewed
Dining (23)
Viewed
0:34
Videos (6)
Viewed
Other (621)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (405)
Viewed
Amenities (62)
Viewed
Beach Pool (31)
Viewed
Hillside Pool (7)
Viewed
Minions Kids Suite (56)
Viewed
Portofino Parlor Suite (52)
Viewed
Dining (63)
Viewed
Standard Double Queen Room (28)
Viewed
The Hotel (87)
Viewed
Villa Pool (19)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (133)
Viewed
Room/Suite (31)
Viewed
Hotel & Grounds (35)
Viewed
Pool/Beach Area (21)
Viewed
Dining (13)
Viewed
Bathroom (1)
Viewed
Business Center/Function Rooms (5)
Viewed
Other (27)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Orlando hotels
Florida Center
Universal's Cabana Bay Beach Resort
Florida Center
Hyatt Place Orlando Universal
Show Prices
Show Prices
Show Prices
Florida Center
Doubletree By Hilton at the Entrance to Universal Orlando
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Laundry Service
Official Description (provided by the hotel)
Enjoy a luxurious escape inspired by the famed seaside village of Portofino, Italy. Perfectly appointed rooms and suites, gorgeous vistas and incredible cuisine welcome you to celebrate la dolce vita-the sweet life. Located on-site at Universal Orlando Resort, Loews Portofino Bay Hotel is in the heart of the excitement of Universal Studios Florida, Universal's Islands of Adventure, and Universal CityWalk. Guests of this hotel enjoy exclusive theme park benefits. Skip the regular lines at most attractions with FREE Universal Express Unlimited ride access - a benefit worth $89 per person, per day**. You can also take advantage of Early Park Admission one hour before the theme park opens, and more! (valid theme park admission required.) ... more   less 

Additional Information about Loews Portofino Bay Hotel at Universal Orlando

Address: 5601 Universal Blvd., Orlando, FL 32819-7880
Location: United States > Florida > Central Florida > Orlando
Price Range: $249 - $525 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Loews Portofino Bay Hotel at Universal Orlando 4*
Number of rooms: 750
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Orbitz, Hotwire, getaroom.com, Cheap Tickets, Odigeo, Travelocity, Otel, Priceline, Hotels.com and Jetsetter so you can book your Loews Portofino Bay Hotel at Universal Orlando reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Loews Portofino Bay Resort
Portofino Orlando
Portofino Bay Hotel Orlando
Hotel Style:
#15 Top resorts Hotel in Orlando
#16 Green Hotel in Orlando
#18 Spa Hotel in Orlando
#30 Luxury Hotel in Orlando
#45 Business Hotel in Orlando
#54 Romantic Hotel in Orlando
#80 Family Hotel in Orlando
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay