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Loews Portofino Bay Hotel at Universal Orlando

#76 of 338 Hotels in Orlando
Certificate of Excellence
GreenLeadersSilver level
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Loews Portofino Bay Hotel at Universal Orlando
Loews Portofino Bay Hotel at Universal Orlando
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2,695 Reviews from our TripAdvisor Community

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Showing 2,510: English reviews
A TripAdvisor Member
5 of 5 stars Reviewed yesterday NEW via mobile

We stayed in villa room 2579. A little far away from the lobby but close to the swimming pools, which was great. We had passes to Portofino Club, but other than breakfast, we were never there, due to staying at Universal until the park closed. I'd suggest that the Club room be open until at least 2300 hrs, so people... More 

Helpful?
Thank A TripAdvisor Member
1 review
5 of 5 stars Reviewed yesterday NEW

From check in to check out the staff at Portofino Bay Hotel were everything you could imagine. The service was perfect. My only complaint was that thr young lady handling drinks around the pool was only interested in serving older men who were alone. I must admit her conduct was funny, she wasn't having much luck. That was it everyone... More 

Helpful?
Thank K.g. M
Pennsylvania
Level Contributor
5 reviews
5 of 5 stars Reviewed yesterday NEW

We have tried Royal Pacific, Hard Rock, and Portofino Bay... and Portofino is by far our favorite! [We usually pick out of these three b/c we like having the benefit of the Fast Passes]. When we were looking to book I was always trying to find comparison reviews... so I will try help others deciding between these 3 hotels. I... More 

Helpful?
Thank KS8813
new york
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

We travelled with my wife, and 4 yr. old son. The Hotel was amazing! Great service and beautiful grounds! At check-in we arrived at around 1:30 pm. They were ready and checked us in rather quickly. I can not remember the young lady who was at the front desk and I wish I did because she was excellent! She even... More 

Helpful?
Thank ghamm115
Level Contributor
77 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

This resort is built as a replica of the Portofino village in Italy. Quiet place with nice restaurants, easy parking and watertaxi to Universal studio parks. Express pass to the parks and early access (from 7 am) is included in the room cost.

Helpful?
Thank Christoffer B
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

First time staying onsite at universal. We had a split Disney/universal trip. Disney set the bar high, and I'm not sure if it's portofinos fault or just the whole universal package thing that isn't up to par. Disney emailed me a week before, a few days before and then one day before to prepare us for our trip offering online... More 

Helpful?
1 Thank Nikki P
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 days ago NEW via mobile

We had reservations for a family weekend we had two adjoining rooms. As we checked into our room we noticed a smell at first we thought it smelled like hamburgers. With the excitement we moved on. Upon our return from the park the smell hit you even stronger when we got back. We called down to the desk they sent... More 

Helpful?
1 Thank Karen M
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We are staying in room 2406 - two queen beds. View overlooking the bay. We have stayed at all the hotels within Universal and the Portofino BAy Hotel definitely ranks the highest! The staff is incredibly attentive and the rooms are clean and well maintained. Of all the club level rooms, as compared to the other Universal resorts, the Portofino... More 

Helpful?
1 Thank Patti W
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Beautiful hotel. I normally get a condo when vacationing, but we wanted to stay on property so I booked a club room. We were traveling with 2 teenagers and the size of the room was perfect! The staff was amazing. We had a few issues, but they took care of it immediately. Everyone is so friendly and polite. The pools... More 

Helpful?
Thank melmoski
Rockledge, Florida
Level Contributor
153 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

Originally booked Sapphire Falls but after realising it wasn't such a good deal after all because of the lack of express passes etc we booked here at the last minute. I'm so glad we did. It was a little pricier than Sapphire, but it seems from reading other reviews, our basic garden view room was far better than we would... More 

Helpful?
Thank sawyer5
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
  • Fitness Center with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Spa
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Business Center with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Enjoy a luxurious escape inspired by the famed seaside village of Portofino, Italy. Perfectly appointed rooms and suites, gorgeous vistas and incredible cuisine welcome you to celebrate la dolce vita-the sweet life. Located on-site at Universal Orlando Resort, Loews Portofino Bay Hotel is in the heart of the excitement of Universal Studios Florida, Universal's Islands of Adventure, and Universal CityWalk. Guests of this hotel enjoy exclusive theme park benefits. Skip the regular lines at most attractions with FREE Universal Express Unlimited ride access - a benefit worth $89 per person, per day**. You can also take advantage of Early Park Admission one hour before the theme park opens, and more! (valid theme park admission required.) ... more   less 

Additional Information about Loews Portofino Bay Hotel at Universal Orlando

Address: 5601 Universal Blvd., Orlando, FL 32819
Location: United States > Florida > Central Florida > Orlando
Price Range: $238 - $501 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Loews Portofino Bay Hotel at Universal Orlando 4*
Number of rooms: 750
Reservation Options:
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Also Known As:
Loews Portofino Bay Resort
Portofino Orlando
Portofino Bay Hotel Orlando
Hotel Style:
#13 Top resorts Hotel in Orlando
#15 Green Hotel in Orlando
#17 Spa Hotel in Orlando
#27 Luxury Hotel in Orlando
#45 Business Hotel in Orlando
#54 Romantic Hotel in Orlando
#80 Family Hotel in Orlando
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