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Loews Portofino Bay Hotel at Universal Orlando

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Traveler (2213)
Room & Suite (582)
Pool & Beach (189)
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Overview
  • Excellent61%
  • Very good22%
  • Average9%
  • Poor4%
  • Terrible4%
Travelers talk about
“water taxi”(496 reviews)
“beach pool”(222 reviews)
“express pass”(420 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
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Rooms
Jun 3Jun 4
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (4,889)
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1 - 5 of 4,548 reviews
Reviewed yesterday via mobile

This was our third time staying at the Portofino and like the previous times just an amazing experience! Hotel is immaculate the rooms are always great the beds are so comfortable and the staff is just superb always friendly and accommodating from room service to...More

Thank Jim B
Reviewed yesterday via mobile

I checked into the hotel on a Friday in May 2018, after flying from Illinois to Georgia and then driving to Orlando, so needless to say I was extremely exhausted. There were few things that could have given me a boost and make me smile;...More

Thank Lorenzae K
Reviewed yesterday

Not what was expected for the price! CustomerCare was lacking and this hotel is NOT handicapped friendly at all. I was traveling with a friend who is in a wheelchair and there was nothing about this hotel that made it easy. The handicapped shower wasn’t...More

Thank Cynthia F
Reviewed yesterday

We just stayed at the Lowes Portofino Bay Hotel - it was fantastic. The hotel is just beautiful and it was so convenient to just take the boat right over to City Walk and the parks. But, the Express Pass was one thing that really...More

Review collected in partnership with Loews Hotels and Resorts
Thank kimv1227
Reviewed yesterday

Great hotel. Clean, well attended, staff very kind and considerate. Lot to offer families. The club option offers great value. The pools are awesome and well attended by lifeguards. Steve at the pool was great with the kids and made the day very enjoyable. Would...More

Review collected in partnership with Loews Hotels and Resorts
Thank kennethlynch2018
Response from LPBHManager, General Manager at Loews Portofino Bay Hotel at Universal OrlandoResponded yesterday

Thank you for your comments and for your recommendation! We are so pleased to hear that you had a great vacation with us. We are happy to hear you enjoyed the offerings and benefits of our Club level accommodations as well as the poolside offerings....More

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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Center with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Business Center with Internet Access
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Center with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
$300 - $565 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#13 Spa Hotel in Orlando
#14 Top resorts Hotel in Orlando
#15 Green Hotel in Orlando
#23 Luxury Hotel in Orlando
#45 Business Hotel in Orlando
#54 Romantic Hotel in Orlando
#80 Family Hotel in Orlando
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
$300 - $565 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#13 Spa Hotel in Orlando
#14 Top resorts Hotel in Orlando
#15 Green Hotel in Orlando
#23 Luxury Hotel in Orlando
#45 Business Hotel in Orlando
#54 Romantic Hotel in Orlando
#80 Family Hotel in Orlando
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveler (2213)
Room & Suite (582)
Pool & Beach (189)
Dining (119)
Amenities (62)
Family and Play Areas (15)
Business Center & Event Rooms (1)
Questions & Answers
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Naomi98
May 23, 2018|
AnswerShow all 2 answers
Response from EdD009 | Reviewed this property |
Yes it is. There is another pool which is for the family.
0
Votes
Linda L
May 23, 2018|
AnswerShow all 5 answers
Response from 4cheerysmile | Reviewed this property |
I don't believe I saw distilled water sold at the hotel. However, I would call the front desk prior to your arrival and I'm sure they can figure out the best solution for you. They might even have it waiting at the front... More
0
Votes
Michelle K
May 20, 2018|
AnswerShow all 2 answers
Response from bgiggles88 | Reviewed this property |
The mini refrigerator I had could fit more than 8 16.9 water bottles, a couple mini Gatorades.. refrigerator. One day I got a salad and pizza from Sal's pizza; put the left over salad in the refrigerator along with the... More
0
Votes
Room Tips
"Stay away if you have any health problems. They do nothing to assist"
Read review
"Villa Wing was perfect, pretty much middle of everything!"
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"Ask to be close to the first bank of elevators. It took over 5 minutes to get to my first room."
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"You may have to walk far from check in to your room, just be prepared."
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