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Loews Portofino Bay Hotel at Universal Orlando

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#83 of 334 Hotels in Orlando
Certificate of Excellence
GreenLeadersSilver level
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Loews Portofino Bay Hotel at Universal Orlando
Loews Portofino Bay Hotel at Universal Orlando
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2,925 Reviews from our TripAdvisor Community

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Showing 2,713: English reviews
Dexter, Michigan
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed yesterday NEW

We thoroughly enjoyed our 4 night stay at the Portofino with our 21-year old daughter. The setting makes you feel like you are strolling the streets in Italy, down to the finishes in elevators. The piazza is beautiful, as is the large pool. And we loved hopping on a boat everyday for our 5-minute trip to The parks. Good on-site... More 

Review collected in partnership with Loews Hotels and Resorts

Helpful?
Thank Barbra W
LPBHManager, General Manager at Loews Portofino Bay Hotel at Universal Orlando, responded to this review

We are truly delighted to read you enjoyed your stay with us, and pleased you took advantage of some of the many amenities we provide, like the complimentary water taxi. Another benefit is our complimentary Universal Express ride access, which is provided to all on-site hotel guests. We hope you have the opportunity to visit us again soon. It would... More 

Plant City, Florida
Level Contributor
35 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

My company had an event at Universal, so, my husband and I decided to stay at Portofino Bay. The hotel is huge. So much so that we got lost trying to find our room. Aside from that, our room was spacious, clean and well appointed. There are restaurants on site, Starbucks and shops. If you have interest to go to... More 

Helpful?
Thank Laurie813
LPBHManager, General Manager at Loews Portofino Bay Hotel at Universal Orlando, responded to this review

Thank you for your comments and recommendation. We are glad that you enjoyed your stay with us. Whether you are traveling for business or pleasure, our goal is to provide an exceptional experience for all of our guests. We sincerely hope that when your travels bring you back to the Orlando area, you will consider staying with us again. More 

Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW via mobile

Good family hotel. Was here for work and hotel was good. Hotel bars close early though they do have a shuttle to universal studios city walk for more late night. It's a nice resort hotel; nothing to write home about.

Helpful?
Thank Alex L
LPBHManager, General Manager at Loews Portofino Bay Hotel at Universal Orlando, responded to this review

Thank you for your feedback. We are glad to hear you took full advantage of the benefits of staying on-site, including the water taxi. We hope to welcome you back on a future visit! More 

2 reviews
4 of 5 stars Reviewed 3 days ago NEW via mobile

Beautiful hotel!!! Great views and beautiful scenery, shops and food. Your very close to universal studios and only a boat ride by water taxi. I will definitely be visiting this hotel again with my family for a short getaway👍

Helpful?
Thank Johnika A
LPBHManager, General Manager at Loews Portofino Bay Hotel at Universal Orlando, responded to this review

Thank you for your comments. We are glad you enjoyed your visit and location. We hope we have the opportunity to welcome you back soon. More 

Tampa, Florida
Level Contributor
76 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

If you are looking for a quiet hotel near Universal Studios, Islands of Adventure and Citywalk, look no further. This hotel is the one! The property is huge and feels secluded, but it right in the middle of all the action that Universal has to offer. Once you park your car, you won't need it again. Portofino has everything you... More 

Helpful?
Thank ritsriii
LPBHManager, General Manager at Loews Portofino Bay Hotel at Universal Orlando, responded to this review

Thank you for reviewing us. We are so pleased to hear that your entire family had a great time. Our beautiful suites are a great option for a large party, and we’re glad that you enjoyed the extra space. We look forward to welcoming you back soon. Until then, Ciao! More 

Edinburgh, United Kingdom
Level Contributor
28 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The Portofino Bay is a good hotel, which ticks the boxes of being clean, has responsive staff, good-sized rooms, and generally competent. We stayed there for two weeks at the beginning of September. It was very quiet during the week, with most facilities closing around 10:30. At the weekends, it became much busier, presumably with Americans coming for the Fri/Sat... More 

Helpful?
1 Thank Bill W
LPBHManager, General Manager at Loews Portofino Bay Hotel at Universal Orlando, responded to this review

Thank you for your comments. We are glad you enjoyed your visit. We are happy to know that you enjoyed the many services we offer, our convenient on-site location at Universal Orlando Resort and the shops and restaurants here at the hotel. We hope we have the opportunity to welcome you back soon. More 

Level Contributor
5 reviews
4 of 5 stars Reviewed 4 days ago NEW

My wife and I decided to take the kids for a quick trip to Orlando and visit the Universal theme parks (we are annual pass holders). We have stayed at Portofino Bay before and had a great experience. Everyone has always been super friendly and very helpful. Lots of amenities on site that we took advantage of like gift shops,... More 

Helpful?
Thank AFortunate1
LPBHManager, General Manager at Loews Portofino Bay Hotel at Universal Orlando, responded to this review

Thank you for your comments. We truly appreciate your choice to stay with us on more than one occasion. We are happy to hear that you enjoyed the benefit and value of complimentary Universal Express ride access, which is provided to all of our on-site hotel guests. It is a fantastic benefit that lets you make the most of your... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We were lucky enough to stay here for one night on a quick trip to UOR last weekend. From the moment we walked into this hotel, we were treated like royalty! Check in was smooth with a delightful young man named Patrick at the front desk. Our room was ready at 7:45 am and we were also able to retrieve... More 

Helpful?
1 Thank Barbi400
LPBHManager, General Manager at Loews Portofino Bay Hotel at Universal Orlando, responded to this review

Thank you for sharing your comments. Our team members strive to provide great service to all of our guests, and its experiences like yours that confirm we are delivering on our promise. We hope you will choose to stay with us again soon. Until then, ciao! More 

Miami, Florida
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

We had been to this hotel 4 times in the last 2 years. We prefer to stay in the villas as they are closer to the pools and restaurants. the rooms and bathrooms are bigger than most hotels I had visited, nice and clean. it has places to eat for every budget. I always reserve by phone for greater discounts... More 

Helpful?
1 Thank maria s
LPBHManager, General Manager at Loews Portofino Bay Hotel at Universal Orlando, responded to this review

Thank you for taking the time to comment. We offer a variety of dining options from quick service to fine dining to 24 hour room service. We are so glad you enjoyed your stay with us! We hope to welcome you back the next time your travels bring you to the Orlando area. More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW via mobile

We've had an absolutely wonderful week here at portofino bay, a beautiful setting with easy access to both universal parks and city walk! Even walking was only 10mins if you can cope with the heat! The room was very large, plenty of space and everything thought of, however being English we really missed our tea! There was a kurig coffee... More 

Helpful?
1 Thank Donna S
LPBHManager, General Manager at Loews Portofino Bay Hotel at Universal Orlando, responded to this review

Thank you for sharing your experience. The benefits of staying on-site at Universal Orlando Resort are unbeatable, and we are so happy to hear that you truly enjoyed your time here. We are proud to offer a serene escape from the non-stop excitement of the theme parks, along with the convenience of staying on-site. We hope to have the opportunity... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Laundry Service
Official Description (provided by the hotel)
Enjoy a luxurious escape inspired by the famed seaside village of Portofino, Italy. Perfectly appointed rooms and suites, gorgeous vistas and incredible cuisine welcome you to celebrate la dolce vita-the sweet life. Located on-site at Universal Orlando Resort, Loews Portofino Bay Hotel is in the heart of the excitement of Universal Studios Florida, Universal's Islands of Adventure, and Universal CityWalk. Guests of this hotel enjoy exclusive theme park benefits. Skip the regular lines at most attractions with FREE Universal Express Unlimited ride access - a benefit worth $89 per person, per day**. You can also take advantage of Early Park Admission one hour before the theme park opens, and more! (valid theme park admission required.) ... more   less 

Additional Information about Loews Portofino Bay Hotel at Universal Orlando

Address: 5601 Universal Blvd., Orlando, FL 32819-7880
Location: United States > Florida > Central Florida > Orlando
Price Range: $259 - $543 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Loews Portofino Bay Hotel at Universal Orlando 4*
Number of rooms: 750
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Also Known As:
Loews Portofino Bay Resort
Portofino Orlando
Portofino Bay Hotel Orlando
Hotel Style:
#15 Top resorts Hotel in Orlando
#17 Green Hotel in Orlando
#18 Spa Hotel in Orlando
#30 Luxury Hotel in Orlando
#45 Business Hotel in Orlando
#54 Romantic Hotel in Orlando
#80 Family Hotel in Orlando
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