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Loews Portofino Bay Hotel at Universal Orlando

#76 of 338 Hotels in Orlando
Certificate of Excellence
GreenLeadersSilver level
5601 Universal Blvd., Orlando, FL 32819
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Loews Portofino Bay Hotel at Universal Orlando
Loews Portofino Bay Hotel at Universal Orlando
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2,682 Reviews from our TripAdvisor Community

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Showing 2,499: English reviews
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

Typically my family and I stay in a villa during our 2 week stay in Orlando, however we stayed in this hotel for a night and it was brilliant! The room was a decent size and the bathroom was very luxurious. After getting the water taxis to and from the parks (using our fast passes we were able to do... More 

Helpful?
Thank waatsonxo
Arkansas
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

I visited with my family for 2 nights over Memorial weekend. We had a deluxe room overlooking the main pool. The room, furnishings, and bedding were very luxurious. The bathroom was one of the largest I've ever had in a hotel room. I was sent an email a few days prior to arrival giving me the option to upgrade to... More 

Helpful?
2 Thank chrisnsarah2000
LPBHManager, General Manager at Loews Portofino Bay Hotel at Universal Orlando, responded to this review

Thank you so much for your detailed feedback regarding your recent stay. We are happy to hear that your time with us was enjoyable. The beach pool is always a hit for guests of all ages, especially the Roman aqueduct slide and movies at sunset! We appreciate that you chose to stay with us for your long vacation. Please know... More 

Brighton, United Kingdom
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Second visit here - I wrote last year that it needed to improve and in some respects it has. The positives - this has to be the most stunning hotel in thee area, if only for the scene that greats you as you drive in around the bay to the front of the hotel. Just beautiful. And the rest of... More 

Helpful?
2 Thank florida2013mjb
LPBHManager, General Manager at Loews Portofino Bay Hotel at Universal Orlando, responded to this review

Thank you for your kind comments about our hotel and our team members. It is feedback such as yours that helps inspire the team to excellence. We will be sure to share your comments with them and we look forward to your return visit! More 

florida
Level Contributor
34 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

have stayed here twice-both times for conferences in july, both times in the east wing. the rooms are very nicely appointed and consistent with the italian theme of the hotel. can't say much about activities and convenience because visiting the parks, playing golf, etc wasn't the primary purpose of my stay, the meeting halls were very spacious, but temperature control... More 

Helpful?
Thank midniterambler
LPBHManager, General Manager at Loews Portofino Bay Hotel at Universal Orlando, responded to this review

Thank you for your comments. We are glad you enjoyed your stay and hope to have the opportunity to welcome you back soon. More 

Leeds, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

This is a very spacious and beautifully presented hotel. It's costly and to be fair, apart from coffee being complementary in the room, you will pay for everything else ie water, mini bar . The rooms are large, particularly the Deluxe ones and the beds are super comfortable and the decor is a delight. All staff that you encounter are... More 

Review collected in partnership with Loews Hotels and Resorts

Helpful?
1 Thank elizabethhL4203AK
LPBHManager, General Manager at Loews Portofino Bay Hotel at Universal Orlando, responded to this review

WOW, thank you so much for sharing such amazing feedback. Our team members strive to deliver great service to all of our guests and experiences such as yours confirm we are delivering on our promise. We hope you will choose to stay with us again soon. Until then, ciao! More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW via mobile

Lovely hotel with a Portofino feel. Very Italian feel and food. Very nice restaurants at the hotel and much more choice a short free boat ride away across at Universal. Very friendly staff and good service. We had a minion room for our children connected to our room which was awesome.

Helpful?
Thank Richard P
LPBHManager, General Manager at Loews Portofino Bay Hotel at Universal Orlando, responded to this review

Thank you for reviewing us. We are so pleased to hear your entire family had a great time. Our acclaimed Minion suites are great for families, and we’re glad you enjoyed the fun theme. We hope to welcome you back room to experience a little more ‘La Dolce Vita’ – The Sweet Life! More 

Los Angeles, California
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

Stayed here for two nights with my 13 year old son. It is so convenient to visit Universal. Take water taxi and you are transported to park and city walk in 5 minutes. No need to drive. Staff was courteous and the free express pass to Universal was a great touch....no lines to wait in at universal. Room were well... More 

Helpful?
Thank Lorydee
LPBHManager, General Manager at Loews Portofino Bay Hotel at Universal Orlando, responded to this review

We appreciate your comments. Thank you for choosing Loews Portofino Bay Hotel during your visit to Universal Orlando Resort. Staying on-site has many benefits, and as you mentioned the Universal express ride access is a fantastic benefit that lets you make the most of your theme park experience. We look forward to welcoming you back again soon! More 

aberdeen
Level Contributor
41 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Have stayed at the other two onsite Universal hotels and have to say this is my favourite one. The rooms were great, had a good pool view. Good choice of food and drinks around the hotel too. Really loved the opera singing in the evenings which we listened to while enjoying some lovely wine at the Thirsty Fish. Can't wait... More 

Helpful?
Thank aberdeen040
LPBHManager, General Manager at Loews Portofino Bay Hotel at Universal Orlando, responded to this review

Thank you for your feedback. We are so happy you had an incredible stay with us, and could enjoy our relaxing Italian atmosphere while so close to the grand excitement of the theme parks. We are also very proud of nightly opera show. The opera singers are an integral part of the experience, creating a vibrant and lively atmosphere. We... More 

London, England, United Kingdom
Level Contributor
20 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 3 days ago NEW via mobile

Stayed at the Portofino with my chuldren for a week whilst checking out the Orlando attractions. Found the hotel staff mixed in helpfulness. It has pretentions of a high quality hotel but doesn't quite follow through. It certainly doesn't have the Italian charm it eludes to. To be fair the location for Universal is great with a water taxi to... More 

Helpful?
Thank 801Buckingham
LPBHManager, General Manager at Loews Portofino Bay Hotel at Universal Orlando, responded to this review

We appreciate your feedback and would like to talk with you about your recent stay. Please contact us at: portofinogeneralmanager@loewshotels.com so that we may schedule a call at your convenience. More 

Level Contributor
21 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

Stayed now at all 3 Loews onsite hotels and whilst this had the best room, for the additional cost would not stay here again. The pools had very little shade and were small for the size of the hotel. Also, housekeeping was disappointing, had to ask for refills of shampoo, soap etc which is unacceptable for the a high end... More 

Helpful?
Thank steel1203
LPBHManager, General Manager at Loews Portofino Bay Hotel at Universal Orlando, responded to this review

We appreciate your feedback and would like to talk with you about your recent stay. Please contact us at: portofinogeneralmanager@loewshotels.com so that we may schedule a call at your convenience. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
  • Fitness Center with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Spa
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Business Center with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Enjoy a luxurious escape inspired by the famed seaside village of Portofino, Italy. Perfectly appointed rooms and suites, gorgeous vistas and incredible cuisine welcome you to celebrate la dolce vita-the sweet life. Located on-site at Universal Orlando Resort, Loews Portofino Bay Hotel is in the heart of the excitement of Universal Studios Florida, Universal's Islands of Adventure, and Universal CityWalk. Guests of this hotel enjoy exclusive theme park benefits. Skip the regular lines at most attractions with FREE Universal Express Unlimited ride access - a benefit worth $89 per person, per day**. You can also take advantage of Early Park Admission one hour before the theme park opens, and more! (valid theme park admission required.) ... more   less 

Additional Information about Loews Portofino Bay Hotel at Universal Orlando

Address: 5601 Universal Blvd., Orlando, FL 32819
Location: United States > Florida > Central Florida > Orlando
Price Range: $245 - $501 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Loews Portofino Bay Hotel at Universal Orlando 4*
Number of rooms: 750
Reservation Options:
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Also Known As:
Loews Portofino Bay Resort
Portofino Orlando
Portofino Bay Hotel Orlando
Hotel Style:
#13 Top resorts Hotel in Orlando
#15 Green Hotel in Orlando
#17 Spa Hotel in Orlando
#27 Luxury Hotel in Orlando
#45 Business Hotel in Orlando
#54 Romantic Hotel in Orlando
#80 Family Hotel in Orlando
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