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    Loews Portofino Bay Hotel at Universal Orlando

    5601 Universal Blvd., Orlando, FL 32819-7880
    (407) 503-1000
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    12/27/2017 12/28/2017
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    Traveler (1963)
    Room & Suite (467)
    Pool & Beach (182)
    Overview
    • Excellent60%
    • Very good23%
    • Average9%
    • Poor4%
    • Terrible4%
    Travelers talk about
    “water taxi” (449 reviews)
    “beach pool” (210 reviews)
    “express pass” (398 reviews)
    Free Wifi
    Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness center
    Concierge
    Pets Allowed
    Spa
    Wheelchair access
    Business Center
    Dry Cleaning
    Kids Club
    Housekeeping
    Shuttle Bus Service
    Babysitting
    Private Balcony
    4.0 Star Hotel
    All hotel details
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    Rooms
    Dec 27Dec 28
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (4,278)
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    1 - 5 of 3,969 reviews

    Reviewed yesterday

    Beautiful hotel with comfortable rooms and some excellent pools. The Italian themed resort looked just like an Italian town. Catching the boat to Universal Studios was a very pleasant way to arrive every day. The added features of the express passes for a family of...More

    Review collected in partnership with Loews Hotels and Resorts
    Thank Stephen S
    Hotel's Favorite
    Reviewed June 18, 2017

    From the time we entered the lobby we were greeted by smiling faces. Rose greeted us with a smile at the front desk and was so professional, kind and helpful. She made us feel welcome from her first hello. She is truly a gem. I...More

    15  Thank Rob M
    Response from LPBHManager, General Manager at Loews Portofino Bay Hotel at Universal OrlandoResponded June 18, 2017

    WOW, thank you so much for such amazing feedback. It is feedback such as yours that helps inspire the team to excellence. We will be sure to share your comments with them and we look forward to your return visit! We are thrilled to hear...More

    Reviewed yesterday

    My spouse and I really love this hotel property, we enjoy the feel of Italy, love the balcony overlooking the bay, enjoy the front desk staff, all of whom provide excellent customer service and never make you feel like you are intruding when making your...More

    Review collected in partnership with Loews Hotels and Resorts
    Thank Bella H
    Reviewed 2 days ago via mobile

    Let’s start with the positives about this hotel -Staying here gets unlimited express pass for free for the parks -Free water ferry to city walk and parks, takes about 10 minuets -nice rooms and spacious for standard two queen beds - The not so goods...More

    1  Thank joe_cast_g
    Response from LPBHManager, General Manager at Loews Portofino Bay Hotel at Universal OrlandoResponded yesterday

    Customer service is our highest priority and we would like to speak to you regarding your stay. We always want the opportunity to address and remedy guests’ issues during their stay, as it helps to ensure your enjoyment and our team’s commitment to service. We...More

    Reviewed 2 days ago

    Exceptional hotel. Enjoy every minute of our stay. The staff was amazing. The hotels were awesome and the breakfast buffet was an enlightening experience. I would definitely recommend this hotel to anyone that would like an enriching experience while visiting the themesMore

    Review collected in partnership with Loews Hotels and Resorts
    Thank delanop188
    Response from LPBHManager, General Manager at Loews Portofino Bay Hotel at Universal OrlandoResponded yesterday

    Thank you for your comments! We are so pleased to hear that you enjoyed your stay with us. Our breakfast buffet at Trattoria Del Porto is always a fantastic way to start your day before heading to the theme parks. We hope to have the...More

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    About
    Awards & Recognition
    GreenLeadersSilver level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Fitness Center with Gym / Workout Room
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Business Center with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Shuttle Bus Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Fitness Center with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Heated pool
    • Outdoor pool
    Details
    • Price range
    • $306 - $629 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #14 Spa Hotel in Orlando
    • #15 Green Hotel in Orlando
    • #16 Top resorts Hotel in Orlando
    • #26 Luxury Hotel in Orlando
    • #45 Business Hotel in Orlando
    • #54 Romantic Hotel in Orlando
    • #80 Family Hotel in Orlando
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 750
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Priceline, Travelocity, Prestigia, TravelUp, Hotels.com, Booking.com, Orbitz, TripOnline SA, Hotwire, getaroom.com, HotelQuickly, Cancelon and Evoline ltd so you can book your Loews Portofino Bay Hotel at Universal Orlando reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Florida >
    • Central Florida >
    • Orlando
    • Also Known As
    • Loews Portofino Bay Resort ,
    • Portofino Orlando ,
    • Portofino Bay Hotel Orlando
    Add Photo Photos
    Traveler (1963)
    Room & Suite (467)
    Pool & Beach (182)
    Dining (111)
    Hotel & Grounds (1636)
    Bathroom (38)
    Family and Play Areas (14)
    Business Center & Event Rooms (5)
    Nearby
    Sponsored by:
    Nearby HotelsSee all 341 hotels in Orlando
    Hard Rock Hotel at Universal Orlando
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    .90 miles away
     
    Universal's Cabana Bay Beach Resort
    14,472 reviews
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    Ask a question
    Questions & Answers
    NRNYC
    November 25, 2017|
    AnswerShow all 2 answers
    Response from Chuck M | Reviewed this property |
    Don’t know about heated pools. All pools are a very short walk from anywhere in the hotel.
    1
    Vote
    NRNYC
    November 25, 2017|
    AnswerShow all 3 answers
    Response from LC2121 | Reviewed this property |
    Yes, the pools are heated depending on the weather. The closest to the main pool (beach)is the West Guest Wing.
    1
    Vote
    Room Tips
    "free express pass"
    Read review
    "The only draw back I saw was the garden view room wasn't much of a view. Just trees right out the window."
    Read review
    "The bay view is lovely"
    Read review
    "Bay view rooms so you can see when the boat comes."
    Read review
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