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World class hotel property and services, where you are made to feel welcome and at home. From the moment we stepped into the hotel and till the day we left, the service levels of the team members is just amazing.
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We had a great stay despite some rainy weather. This was mainly because of the great staff at the Portofino. Angel at Bar American was an amazing mixologist and great despite a busy time at the bar because of the rainy weather. Kayla and the...More
We booked two nights here, as part of our 14 day stay in Orlando. We wanted the added extra’s of early access to Universal and the express pass so chose this Hotel. We arrived early on Friday and as other reviews state the hotel staff...More
The value from staying at a universal hotel is you get an extra hour in the morning at the park and it is extremely easy to get back and forward from the park so no car needed. You can catch either a free water taxi...More
Although the room we had reserved wasn't ready yet, we were able to get an upgraded room upon checking into the hotel. Front desk clerk Cassandra was friendly and was very knowledgable about the layout of the hotel; she also showed us the best ways...More
Response from bgiggles88 | Reviewed this property |
The mini refrigerator I had could fit more than 8 16.9 water bottles, a couple mini Gatorades.. refrigerator. One day I got a salad and pizza from Sal's pizza; put the left over salad in the refrigerator along with the... More
The mini refrigerator I had could fit more than 8 16.9 water bottles, a couple mini Gatorades.. refrigerator. One day I got a salad and pizza from Sal's pizza; put the left over salad in the refrigerator along with the waters and Gatorades. Everyday I would take some out to the parks; add more to the refrigerator.