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Loews Portofino Bay Hotel

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5601 Universal Blvd., Orlando, FL 32819-7880
COVID-19 update: See the added health and safety measures this property is taking.Read more
24 people are viewing this hotel
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$464
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Free cancellation until 05/26/22
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$464
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Free cancellation until 05/26/22
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (3258)
360
Panoramas (14)
Room & Suite (770)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
  • Contactless check-out
Updated 01/10/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Loews Portofino Bay Hotel
Updated 01/10/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#106 of 391 hotels in Orlando
Location
Cleanliness
Service
Value
GreenLeaders Silver level
Relax in beautiful, timeless surroundings inspired by the seaside village of Portofino, Italy. Wonderfully appointed rooms and suites combine with delights of every flavor to create the perfect family escape. And there’s another treat—guests also enjoy exclusive theme park benefits by staying in Universal Orlando. Skip the regular lines with free^ Universal Express Unlimited ride access at participating attractions in Universal Studios and Islands of Adventure and breeze into one of the Universal parks an hour earlier than other guests with Early Park Admission*. Plus, it’s a quick hop from Universal’s hotels to the parks with free water taxis or shuttles. ^Requires theme park admission. Valid only at participating rides and attractions in Universal Studios Florida and Universal’s Islands of Adventure. Not valid at Universal’s Volcano Bay. Excludes separately ticketed events. Park-to-Park admission required to board the Hogwarts™ Express. Benefit valid only for guests of Loews Royal Pacific Resort, Hard Rock Hotel® and Loews Portofino Bay Hotel, for the number of guests staying in the room for the length of hotel stay. Available during normal theme park operating hours only. Additional restrictions may apply and benefits are subject to change without notice. *Requires theme park admission. Early Park Admission begins one (1) hour prior to regularly scheduled park opening to either Universal Studios Florida or Universal’s Islands of Adventure as determined by Universal Orlando, and Universal’s Volcano Bay. Valid at select attractions at each park. Attractions are subject to substitutions without notice. Additional restrictions may apply.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Babysitting
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Parking
Wifi
Hot tub
Pool / beach towels
Outdoor pool
Heated pool
Fence around pool
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast available
Poolside bar
Kids club
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Car hire
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Gift shop
Non-smoking hotel
Shops
Sun umbrellas
ATM on site
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Show more
Room features
Air conditioning
Housekeeping
Room service
Safe
VIP room facilities
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Romantic
Bay View
Languages Spoken
Spanish
7608Reviews320Q+A100Room tips
Traveler rating
  • 4,580
  • 1,561
  • 722
  • 370
  • 375
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Popular mentions
shaheidim wrote a review Jan 19
West Chicago, Illinois1 contribution
We were delighted to experience a full week without seeing or riding in a motor vehicle. It was most pleasant to walk everywhere and take the boat to the parks. The room was spacious and the bedding was exceptionally comfortable. It was worth the extra expense.
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Review collected in partnership with this hotel
Date of stay: January 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Share
Response from Loews Portofino Bay Hotel, General Manager at Loews Portofino Bay Hotel
Responded yesterday
We appreciate and thank you for your review. We are delighted you enjoyed the Italian charm of our resort, and enjoyed the many perks of staying at an on-site Universal Orlando resort. Our entire team is dedicated to making guests feel pampered and comfortable, while offering a scenic escape, and it is such a pleasure that we succeeded in giving you the star treatment. We hope to have the opportunity to be of service to you again soon! Until then, ciao
Read more
mikewhelan21 wrote a review Jan 18
1 contribution
Everything was great! Staff and location to the parks. Nice big rooms. Can walk or take the boat to the parks. The express passes make this a no brainer to stay at. Just get rid of the masks and it would be a perfect 10!
Read more
Review collected in partnership with this hotel
Date of stay: January 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Share
Response from Loews Portofino Bay Hotel, General Manager at Loews Portofino Bay Hotel
Responded yesterday
We appreciate and thank you for your review. We are delighted you enjoyed the Italian charm of our resort, and enjoyed the many perks of staying at an on-site Universal Orlando resort. Our entire team is dedicated to making guests feel pampered and comfortable, while offering a scenic escape, and it is such a pleasure that we succeeded in giving you the star treatment. We hope to have the opportunity to be of service to you again soon! Until then, ciao
Read more
ylovem18 wrote a review Jan 18
1 contribution1 helpful vote
I am glad you are asking for the survey. The hotel is very expensive Very old Horrible customer service.. 3 nights 4 days listening the sink in the bathroom with the clogged pipe. I complained about it. The least you people did was said oh we are going to give you a late check out come on Late check out I can get it from all hotels. Are you kidding me.. then you came out saying we will give you 50% percent on the nights… BUT I STAYEF 3 with the clogged pipe NOICE BUT ITS SEEN YOU PEOPLE DONT CARE. ROYAL PACIFIC IS MUCH BETTER. I EVEN RECORDED SEVERAL TIMES THE HORRIBLE NOICE.. I WILL POST MY COMMENTS ON SOCIAL MEDIA I WONT RECOMMEND THIS PLACE TO SPEND MONEY… definitely won’t ever stay at there at Portofino anymore.. I share with your staff that I will post my horrible experience with social media. But it didn’t seen they Care.
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Review collected in partnership with this hotel
Date of stay: January 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
1 Helpful vote
Helpful
Share
Response from Loews Portofino Bay Hotel, General Manager at Loews Portofino Bay Hotel
Responded yesterday
Thank you for sharing your feedback. I do regret to hear about your overall experience, but am glad you brought these details to our attention. We will certainly share your comments with the appropriate management teams. We sincerely hope to have the opportunity to welcome you again. Until then, ciao!
Read more
Brian wrote a review Jan 18
1 contribution
Beautiful hotel and amenities. Restaurants, pools, service, etc. All exceeded expectation. Wonderful place to stay and cannot wait to visit again. The room was very nice and all of the staff were friendly and helpful the entire time.
Read more
Date of stay: January 2022
Rooms
Cleanliness
Service
Helpful
Share
Response from Loews Portofino Bay Hotel, General Manager at Loews Portofino Bay Hotel
Responded yesterday
We appreciate and thank you for your review. We are delighted you enjoyed the Italian charm of our resort, and enjoyed the many perks of staying at an on-site Universal Orlando resort. Our entire team is dedicated to making guests feel pampered and comfortable, while offering a scenic escape, and it is such a pleasure that we succeeded in giving you the star treatment. We hope to have the opportunity to be of service to you again soon! Until then, ciao
Read more
firefighter2092022 wrote a review Jan 18
Utica, New York1 contribution
The hotel was not accommodating to some of our needs I payed all that money and if I need a microwave I have to rent it for $15 I had blood on our pillowcase and when they cleaned they just put it back on the bed with the stain. Very disappointed
Read more
Review collected in partnership with this hotel
Date of stay: January 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Share
Response from Loews Portofino Bay Hotel, General Manager at Loews Portofino Bay Hotel
Responded yesterday
Thank you for sharing your feedback. I do regret to hear about your overall experience, but am glad you brought these details to our attention. We will certainly share your comments with the appropriate management teams. We sincerely hope to have the opportunity to welcome you again. Until then, ciao!
Read more
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PRICE RANGE
$317 - $634 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
loews portofino bay resort, portofino orlando, portofino bay hotel orlando
LOCATION
United StatesFloridaCentral FloridaOrlandoFlorida Center
NUMBER OF ROOMS
750
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Frequently Asked Questions about Loews Portofino Bay Hotel
Which popular attractions are close to Loews Portofino Bay Hotel?
Nearby attractions include Get Out! Escape Room Orlando (0.2 miles), KEF USA Summer Camps (0.3 miles), and Alchemy Lounge (0.3 miles).
What are some of the property amenities at Loews Portofino Bay Hotel?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Loews Portofino Bay Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Loews Portofino Bay Hotel?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Loews Portofino Bay Hotel?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to Loews Portofino Bay Hotel?
Conveniently located restaurants include Border Grill Fresh-Mex, Mama Della's, and Miller's Ale House - Orlando Kirkman.
Are there opportunities to exercise at Loews Portofino Bay Hotel?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Loews Portofino Bay Hotel have an airport shuttle?
Yes, Loews Portofino Bay Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Loews Portofino Bay Hotel have airport transportation?
Yes, Loews Portofino Bay Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Loews Portofino Bay Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Loews Portofino Bay Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.