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Loews Portofino Bay Hotel

5601 Universal Blvd., Orlando, FL 32819-7880
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (3186)
Panoramas (14)
Room & Suite (717)
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
  • Contactless check-out
Updated 07/07/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Loews Portofino Bay Hotel
Updated 07/07/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.


#102 of 389 hotels in Orlando
GreenLeaders Silver level
Relax in beautiful, timeless surroundings inspired by the seaside village of Portofino, Italy. Wonderfully appointed rooms and suites combine with delights of every flavor to create the perfect family escape. And there’s another treat—guests also enjoy exclusive theme park benefits by staying in Universal Orlando. Skip the regular lines with free^ Universal Express Unlimited ride access at participating attractions in Universal Studios and Islands of Adventure and breeze into one of the Universal parks an hour earlier than other guests with Early Park Admission*. Plus, it’s a quick hop from Universal’s hotels to the parks with free water taxis or shuttles. ^Requires theme park admission. Valid only at participating rides and attractions in Universal Studios Florida and Universal’s Islands of Adventure. Not valid at Universal’s Volcano Bay. Excludes separately ticketed events. Park-to-Park admission required to board the Hogwarts™ Express. Benefit valid only for guests of Loews Royal Pacific Resort, Hard Rock Hotel® and Loews Portofino Bay Hotel, for the number of guests staying in the room for the length of hotel stay. Available during normal theme park operating hours only. Additional restrictions may apply and benefits are subject to change without notice. *Requires theme park admission. Early Park Admission begins one (1) hour prior to regularly scheduled park opening to either Universal Studios Florida or Universal’s Islands of Adventure as determined by Universal Orlando, and Universal’s Volcano Bay. Valid at select attractions at each park. Attractions are subject to substitutions without notice. Additional restrictions may apply.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Hot tub
Pool / beach towels
Outdoor pool
Heated pool
Fence around pool
Fitness / spa locker rooms
Breakfast available
Poolside bar
Kids club
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Car hire
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Convenience store
Currency exchange
Gift shop
Non-smoking hotel
Sun umbrellas
ATM on site
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Room service
VIP room facilities
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
Bay View
Languages Spoken
7482Reviews315Q+A100Room tips
Traveler rating
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Popular mentions
Toño S wrote a review Oct 20
Marina Bay, Singapore5 contributions1 helpful vote
Loews hotels have fallen low, they don't make beds well and if you asked for an extra bed, they won't make it because they only pay people to make 2 beds per room. They don't pick up trash anywhere in the room, they leave wet towels where you left them unless you throw them on the floor. All in all, 1 star service
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Date of stay: October 2021Trip type: Traveled with family
Room Tip: Any other option it’s gonna better.
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ejmoral wrote a review Oct 18
1 contribution
I cannot stress enough how amazing the staff was. Everyone we spoke with was friendly and helpful. The convenience of the water taxi to the parks was amazing and easy. We will make sure to stay here anytime we visit the universal orlando parks.
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Review collected in partnership with this hotel
Date of stay: October 2021
Sleep Quality
Samantha T wrote a review Oct 17
1 contribution
For our first time going anywhere, we had decent expectations and PB blew us away. It was beautiful, we truly felt like we were at an Italian resort and everyone was so kind. It may seem pricey, but I promise that it is worth every penny. Being on site means that you also get Universal Express to skip most of the lines at Universal Studoos and Islands of Adventure. The dining experiences at the hotel were top notch as well. Our favorite was going to Mama Dellas that last night before we left--a candlelit dinner and being serenaded to by an amazing group with freshly home made pasta just topped everything off. Add on a scoop of Gelato from the Gelateria and you have the perfect evening. We will 100% be coming back to PB anytime we come to Universal!!
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Date of stay: October 2021Trip type: Traveled with family
shaunm9630 wrote a review Oct 16
1 contribution
I did a lot of research for my wife and I to choose a hotel for our Orlando trip this fall. For reference, we are both adults, no kids. I went back and forth between Hard Rock and Portofino and ultimately chose the later for our first on site stay at universal. After arriving, we were both very pleased with our choice! This hotel is very much like being in Italy. The atmosphere is great, the hotel has nice places to eat, great water views, pools, and quick access to City Walk and the Parks. The water taxis are enjoyable and take about 7 mins travel time to the parks. For an alternative, you can walk the walking path to the parks, which takes about 10 mins. We also met the Executive chef of the hotels and have to mention the great service and samples he gave us of some new additions that I hope are being offered (yummy!) This hotel offers the most themed atmosphere, space, and satisfaction if you are looking to stay in the "bubble." If you are trying to decide between this and the other two premium on site properties, Portofino will not disappoint!
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Review collected in partnership with this hotel
Date of stay: October 2021
Sleep Quality
michellefV7500PA wrote a review Oct 15
coloma, Wisconsin3 contributions
I always like staying at this hotel. You feel as if you are in Europe. You can be an adult and a kid at the same time. It offers two pools. One to hang out at the bar and listen to music etc. The other is if you want to be in a quite area to read a book and relax. Love being able to walk in shops and have a choice of different restaurants at the hotel or go to City Walk. I wish they would have more shopping at City Walk. They only have an Universal Store now..
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Review collected in partnership with this hotel
Date of stay: October 2021
Sleep Quality
$317 - $634 (Based on Average Rates for a Standard Room)
loews portofino bay resort, portofino orlando, portofino bay hotel orlando
United StatesFloridaCentral FloridaOrlandoFlorida Center
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Frequently Asked Questions about Loews Portofino Bay Hotel
Which popular attractions are close to Loews Portofino Bay Hotel?
Nearby attractions include Get Out! Escape Room Orlando (0.2 miles), KEF USA Summer Camps (0.3 miles), and Alchemy Lounge (0.3 miles).
What are some of the property amenities at Loews Portofino Bay Hotel?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Loews Portofino Bay Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Loews Portofino Bay Hotel?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Loews Portofino Bay Hotel?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to Loews Portofino Bay Hotel?
Conveniently located restaurants include Border Grill Fresh-Mex, Mama Della's, and Miller's Ale House - Orlando Kirkman.
Are there opportunities to exercise at Loews Portofino Bay Hotel?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Loews Portofino Bay Hotel have an airport shuttle?
Yes, Loews Portofino Bay Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Loews Portofino Bay Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Loews Portofino Bay Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Loews Portofino Bay Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.