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Doubletree By Hilton at the Entrance to Universal Orlando

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Traveler (217)
Room & Suite (178)
Pool & Beach (71)
Overview
  • Excellent48%
  • Very good27%
  • Average14%
  • Poor6%
  • Terrible5%
Travelers talk about
“double tree”(24 reviews)
“universal view”(6 reviews)
“warm cookies”(10 reviews)
AMENITIES
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star accommodation
All hotel details
Additional information
Offers from Doubletree By Hilton at the Entrance to Universal Orlando
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Doubletree By Hilton at the Entrance to Universal Orlando
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
Aug 26Aug 27
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (855)
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All reviewsdouble treeuniversal viewwarm cookiesale houseuniversal orlandominute walkperfect locationwithin walking distancefree shuttleattended a conferencetgi fridayscorner roombreakfast buffetself parkingcity walkupon checkthe hotel is clean
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1 - 5 of 776 reviews
Reviewed 2 days ago via mobile

We arrive with our 2childs After 22 hours trip and were exhausted, we've been given an old room at the 2nd floor with view on thé AC compressor of the hôtel and spend a terrible night ( seems like a train was just front office...More

Thank Alex69003
Response from Greg H, Front Office Manager at Doubletree By Hilton at the Entrance to Universal OrlandoResponded today

Thank you for staying with us and for taking the time to provide valued feedback. We strive for guest satisfaction and regret that your experience with us was not more favorable. Please feel free to reach out to me directly at greg.hischuck@hilton.com for assistance.

Hotel's Favorite
Reviewed July 10, 2018

If you are planning on visiting universal studios but do not want or are unable to stay at a universal resort hotel this is an excellent alternative. The hotel is across the road from the main entrance to all the universal parks and city walk....More

8  Thank helpfulone1
Response from DT Universal O, Executive Assistant, Nikki S. at Doubletree By Hilton at the Entrance to Universal OrlandoResponded July 12, 2018

Dear helpfulone1, Our locations is definitely one of the things we are very proud of about our hotel. We are so lucky to have a property in the heart of Orlando, Fl. and a very strategic location that brings our guest just a few steps...More

Reviewed 3 days ago via mobile

The reason for our stay was to see the famous theme parks Orlando had to offer :) the room was spacious and clean but the wifi was terrible. We had trouble connecting each time we came back to the hotel. Location is super close to...More

Thank Kaitlyn B
Reviewed 3 days ago

This place is very nice and can house big crowds without seeming overcrowded! We really enjoyed our stay. One downside is no airport of surrounding area shuttle. We used the taxi service for one trip which was very expensive. We used Lyft for the other...More

Review collected in partnership with DoubleTree by Hilton
Thank msagrady
Response from DT Universal O, Executive Assistant, Nikki S. at Doubletree By Hilton at the Entrance to Universal OrlandoResponded yesterday

Dear msagrady, I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area again soon, don't hesitate to call us.

Reviewed 4 days ago via mobile

The stay overall was ok, although we did have to move rooms due to a leak and the smell of damp. Noticed this complaint in other reviews too, so it is obviously an issue in a number of rooms. The main problem with our stay...More

2  Thank xLondoner1980x
Response from DT Universal O, Executive Assistant, Nikki S. at Doubletree By Hilton at the Entrance to Universal OrlandoResponded 3 days ago

Thank your for your candid feedback. I am sorry to hear that you weren't satisfied with the competence of our front desk team. Normally once you check out the system release the funds on our end, it depends on your bank sometimes it takes 3...More

View more reviews
About
Amenities
Top amenities
Pool
Restaurant
Fitness Center with Gym / Workout Room
Room Service
Free Internet
Bar/Lounge
Hotel Amenities
Business Center with Internet Access
Room Service
Wheelchair access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Heated pool
Outdoor pool
Details
Price range
$84 - $213 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#47 Family Hotel in Orlando
#81 Mid-range Hotel in Orlando
#125 Centrally Located Hotel in Orlando
#153 Quiet Hotel in Orlando
#166 Business Hotel in Orlando
Room types
Non-Smoking Rooms, Suites, Family Rooms, Accessible rooms
Details
Price range
$84 - $213 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#47 Family Hotel in Orlando
#81 Mid-range Hotel in Orlando
#125 Centrally Located Hotel in Orlando
#153 Quiet Hotel in Orlando
#166 Business Hotel in Orlando
Room types
Non-Smoking Rooms, Suites, Family Rooms, Accessible rooms
Add Photo Photos
Traveler (217)
Room & Suite (178)
Pool & Beach (71)
Dining (52)
Amenities (44)
Business Center & Event Rooms (23)
Family and Play Areas (4)
Questions & Answers
Ask a question
katieliddiard
August 17, 2018|
AnswerShow all 2 answers
Response from Amcdon | Reviewed this property |
No, they don’t. Uber was very expensive one way, at least for me traveling alone, so you may want to try Super Shuttle. I used them on my return to the airport.
1
Vote
closcher
August 15, 2018|
Answer
Response from monica v | Reviewed this property |
Look at the yelp reviews on sea world we were going to try something different these year but after reading the reviews we book Hilton enterence of universal we have been going there for 10 years and with the new upgrade it... More
0
Votes
Ana D
August 14, 2018|
AnswerShow all 2 answers
Response from thatannegirl | Reviewed this property |
It's best to contact the hotel as the hours change seasonally.
1
Vote
Room Tips
"Sign up for Hilton Honors and get the park facing room to see the fireworks from the comfort of your room."
Read review
"I’m my opions depends what you want to see out your window universal Studio or pool both great"
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"Ask for a higher floor when you check in. The views are great."
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"Views facing Universal are best"
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