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DoubleTree by Hilton Hotel at the Entrance to Universal Orlando

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5780 Major Blvd., Orlando, FL 32819-7904
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (559)
360
Panoramas (15)
Room & Suite (264)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
  • Daily temperature and symptom checks for staff
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Updated 07/28/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from DoubleTree by Hilton Hotel at the Entrance to Universal Orlando
Updated 07/28/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#162 of 389 hotels in Orlando
Location
Cleanliness
Service
Value
Travelers' Choice
Renovated in 2017, our DoubleTree by Hilton, a Universal Orlando partner hotel, offers modern guest rooms and comforting amenities. Enjoy our signature chocolate chip cookie, and know that this welcoming gift is only a taste of the warm, personal service you will experience at DoubleTree by Hilton Hotel at the Entrance to Universal Orlando.
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Property amenities
Valet parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Free shuttle or taxi services
Business Center with Internet Access
Conference facilities
Paid private parking on-site
Wifi
Paid wifi
Hot tub
Pool / beach towels
Outdoor pool
Heated pool
Fence around pool
Restaurant
Breakfast available
Breakfast buffet
Snack bar
Vending machine
Airport transportation
Car hire
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Convenience store
Non-smoking hotel
Shops
ATM on site
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Room service
Safe
Iron
Refrigerator
Flatscreen TV
On-demand movies
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Family
Languages Spoken
English, Spanish
Hotel links
Special Offer:Price Match Guarantee
1832Reviews230Q+A100Room tips
Traveler rating
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Popular mentions
gracimuise23 wrote a review Yesterday
1 contribution
Super close to universal, has a free shuttle, has two restaurants, pool side bar, sweets shop, and Starbucks. The bed was comfortable and they had vending machines on each floor. But elevators are slow and no microwaves in rooms. Restaurants spendy for not great food specifically for breakfast. Will be coming back though.
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Review collected in partnership with DoubleTree by Hilton
Date of stay: July 2021
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Nelson P wrote a review Jun 2021
Twinsburg, Ohio158 contributions37 helpful votes
Hotel's Favorite
I'm not sure why this hotel receives bad reviews. The staff couldn't have been friendlier or more helpful, the room was clean and comfortable, and the location was amazing if Universal is your primary destination. Take it for what it is - There's a fee for parking, and food is a little pricey, but the lack of resort fee is a nice bonus. To add to the discussion about walking to the parks - It's a very easy walk; about 15-20 minutes (Depending on how fast you walk) over a roadway bridge and on sidewalks to the rideshare pickup area. We walked there in the afternoon and back around midnight. Most of it was well-lit, and I didn't feel unsafe at any point. The way I looed at it, by the time I drove over, and walked from the cheap parking, I was looking at 20 -25 minutes, anyway... No real point in driving. The free hotel shuttle is probably nice, but you need to reserve a space the day before (So we missed our chance). The only miss at the hotel was the digital key - It never worked for us. Not one time (including the parking lot). I've used it dozens of times at plenty of other properties. It was uniquely inoperable here. I repeatedly received a "Try again" and then "Failed" notice in my ap. Not a deal-breaker, but I wouldn't plan on using it without a key backup. Don't skip the front desk when arriving for the first time!
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Date of stay: June 2021
Value
Rooms
Service
1 Helpful vote
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Response from Marketing Sales, Sales at DoubleTree by Hilton Hotel at the Entrance to Universal Orlando
Responded Jun 8, 2021
Dear Guest. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. We truly appreciate your kind words about our staff and I'm glad that you found our location convenient. We look forward to welcoming you back in the near future!
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nmcnei759613 wrote a review Jul 27
Hollywood, Florida1 contribution
Need cleaning in the bathroom and hallways needing cleaning due to a bad smell when you get off elevators. We stayed on the 9th floor. As soon as the doors open you smell mildew dirty wet carpet. Not ok.
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Review collected in partnership with DoubleTree by Hilton
Date of stay: July 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
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Response from Marketing Sales, Sales at DoubleTree by Hilton Hotel at the Entrance to Universal Orlando
Responded yesterday
Thank your for your candid feedback. Please note that this information has been passed on to our concerned staff. We do hope you give us another chance as we will definitely improve our services.
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discgolfplayer wrote a review Jul 27
Irmo, South Carolina1 contribution
4 days and 3 nights. They never once came by the room to pick up old towels or bring new ones or get trash or anything. Had to call and ask for new towels, but at the end we had days worth of wet towels piled up in the bathroom. Other guests were piling up their old wet towels in the hallway. Not cool. Carpet was very old and stained and I’m not sure was thoroughly vacuumed. Several other little things also. We always stay at Hilton’s but this was the worst experience, unfortunately.
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Review collected in partnership with DoubleTree by Hilton
Date of stay: July 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
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Response from Marketing Sales, Sales at DoubleTree by Hilton Hotel at the Entrance to Universal Orlando
Responded yesterday
We appreciate you taking the time to provide us with such candid feedback of your stay. I am very sorry to hear that your stay did not meet your expectations. Please note that your concerns have been passed on to our Housekeeping Management.
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bellamber19 wrote a review Jul 26
1 contribution
Amenities and service were great. But that just about it. Bed spreads stained horribly, sink in bathroom didn’t and not stocked properly with rags towels etc. room phone didn’t work to even call the front desk.
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Review collected in partnership with DoubleTree by Hilton
Date of stay: June 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Share
Response from Marketing Sales, Sales at DoubleTree by Hilton Hotel at the Entrance to Universal Orlando
Responded yesterday
We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our housekeeping management. We do hope you give us another chance as we will definitely improve our services.
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PRICE RANGE
$93 - $228 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
doubletree by hilton at the entrance to universal orlando hotel orlando, doubletree orlando, orlando doubletree, doubletree universal
LOCATION
United StatesFloridaCentral FloridaOrlandoFlorida Center
NUMBER OF ROOMS
742
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Frequently Asked Questions about DoubleTree by Hilton Hotel at the Entrance to Universal Orlando
Which popular attractions are close to DoubleTree by Hilton Hotel at the Entrance to Universal Orlando?
Nearby attractions include Universal Studios Florida (0.7 miles), Hollywood Drive-in Golf (0.6 miles), and Hard Rock Live (0.7 miles).
What are some of the property amenities at DoubleTree by Hilton Hotel at the Entrance to Universal Orlando?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at DoubleTree by Hilton Hotel at the Entrance to Universal Orlando?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at DoubleTree by Hilton Hotel at the Entrance to Universal Orlando?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at DoubleTree by Hilton Hotel at the Entrance to Universal Orlando?
Yes, paid private parking on-site, paid private parking nearby, and paid public parking on-site are available to guests.
What are some restaurants close to DoubleTree by Hilton Hotel at the Entrance to Universal Orlando?
Conveniently located restaurants include Border Grill Fresh-Mex, Haagen Dazs Ice Cream, and Cinnabon.
Are there opportunities to exercise at DoubleTree by Hilton Hotel at the Entrance to Universal Orlando?
Yes, guests have access to a pool and a fitness center during their stay.
Does DoubleTree by Hilton Hotel at the Entrance to Universal Orlando have an airport shuttle?
Yes, DoubleTree by Hilton Hotel at the Entrance to Universal Orlando offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at DoubleTree by Hilton Hotel at the Entrance to Universal Orlando?
Yes, dry cleaning and laundry service are offered to guests.
Does DoubleTree by Hilton Hotel at the Entrance to Universal Orlando offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at DoubleTree by Hilton Hotel at the Entrance to Universal Orlando?
The staff speaks multiple languages, including English and Spanish.