Mom & I stayed 4 nights at the Disney Coronado Springs Resort in late March 2023. We arrived on a Sunday night. Our room was in the Casitas building 4, on the 1st floor, with Lake View & 2 queen beds. Originally I booked a room at the Disney Port Orleans Riverside. But after reviewing online pictures of rooms of the Port Orleans & the Coronado (reasons below), we decided to switch to the Coronado. Coronado: Sliding barndoors between the bedroom & bathroom. Port Orleans: Curtain between bedroom & bathroom. Coronado: Tub with glass doors. Port Orleans: Tub with shower curtain. Coronado: Wardrobe closet cabinet to hang clothes in. Port Orleans: Bar to hang clothes next to sink. Coronado: Dresser with 6 drawers. Port Orleans: Dresser with 3 drawers. Coronado: 1 Plush chair & 1 desk chair, no table but area that's is part of dresser. Port Orleans: Table with 2 chairs. I called Disney Resorts & asked them for the switch, which they did. The Disney rep said she'll call ScooterBug, Disney's preferred mobility device rental company & make the resort change. Wow, our first "magical" experience. Upon checking-in we went to Bell Services to get mom's ScooterBug rental. Unfortunately, Disney resorts never called ScooterBug to inform them of the move. Lesson learned, if you ask Disney Resorts to do something, make sure you follow-up. We didn't & the scooter was left a Port Orleans the evening of our arrival. We were too late to use the buses to pick it up. Plus we wanted to leave early the next day for the Resort Guest Early Admission at the theme parks. Not a magical experience. I called Disney about the scooter drop-off location snafu. Disney gave us a credit to our credit card to use at the theme parks to rent a scooter or to use for whatever we wanted. A magical moment again. At Bell Services, they can take you & your luggage to your room if you'd like. Yes please, as my mom would not have been able to make the walk from the Grand Tower to our building 4 in the Casitas area. Jim from Bell Services took us & our luggage to our room. On the way he asked if we'd like a tour of the Coronado compound or just to go to our room. We said "tour please". Jim was knowledgeable & friendly. Another "magical" moment. Our room looked just like the Disney World website photos. It was clean with a well appointed design. The floors had vinyl wood-plank looking tiles. Made it easy to slide our luggage under the bed & out of our way. The bathroom was very clean & had the appropriate bath amenities. Mom didn't like the idea of 1 facial bar of soap shared between us, so we called housekeeping for another. Sorry for the misunderstanding as housekeeping showed up & she offered us tissues. We sent her away not realizing she may have had the soap in a bag that she was holding. Language misunderstanding. Our room amenities included the famous H2O products. The shower has the wall mounted H2O: body wash, shampoo & conditioner. The sink area had a shower cap, a bottle of mouthwash, a H2O body lotion, and a vanity kit containing 2 cotton swabs, tiny nail file, & makeup remover pad. There were enough towels for 4 people. As it was just the 2 of us, this worked out well until housekeeping could come on Tuesday with fresh towels. The room had plenty of storage space. Tons of shelving in the bathroom and plenty of space with the dresser & night stand. The room does have a large amount of outlets & USB jacks for charging. There was a individual size Keurig machine in the room appointed with 2 Twinings tea pods, 4 Joffrey's pods of regular coffee, & 2 Joffrey's pods of decaf coffee, International Delights creamer, sugar, & sugar substitutes. I had the decaf coffee, it was delicious. No microwave, but did have a tall shallow safe in the night stand. The refrigerator was warm when we arrived, but the next day our items were cold. I setup my Disney My Experience App to open our room door. Love the magical sound it makes to tell you the door is unlocked. This feature stopped working the 3rd day we were there & we had to use our room key cards. Sometimes we could enter the theme parks using our phone mobile wallets & sometimes we needed to use our room key card. The technology seems to work randomly. The view of the lake from our room added a nice touch. Outside there was a bench that we could use to sit on by the lake. The bus stop was close to our room location. The ice machine was close too. It would be nice if every ice machine location had a water bottle refiling station. Hello Disney, are you reading this?? We kept filling our water bottles at water fountains which is hard when your water bottle is tall steel. Our Casitas room was the 1st stop on the bus route to the theme parks. The water fountains at the bus stopped worked & looked clean. The bus stop areas have monitors to see when the next bus to a given destination is due. You can also see the times in the My Experience app. The times were pretty accurate. Our scooter arrived to the Coronado while we were at Epcot. We picked it up in the late afternoon & Bell Services staff at Coronado were able to explain how to use it. Every night we parked the scooter in our room in front of the window. It was a perfect fit & out of the way, with an outlet right there for charging. The bus drivers were friendly & helpful. They helped us park the scooter in the bus every day, coming & going from theme parks. All the cast members at Coronado Springs were friendly, helpful & kind. Not wanting to spend a 2nd day at Magic Kingdom we decided to switch to Hollywood Springs, but there was no available reservations. We called the front desk and Concierge, Vinchezno (sp?) was able to switch our reservations from Magic Kingdom to Hollywood Studios. Thank you! We spent all our time at the theme parks & didn't get to tour the hotel grounds until the last day. The walk from the outlying buildings is a distance. My 82 year old mom wouldn't have been able to do it without the scooter. Our last day, mom used her scooter to tour the hotel grounds. The dig site pool was clean & inviting. The Casitas pool looked more like a typical boring hotel pool. Mom & I both commented that if we had more time, we'd love to make use of the dig site pool, restaurants, & grounds at the Coronado. Our experience at the Disney Coronado Springs resort was magical. Truly it was. We would love to stay here again.…