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Disney's Grand Floridian Resort & Spa

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4401 Floridian Way, Orlando, FL 32830-8451
COVID-19 update: See the added health and safety measures this property is taking.Read more
15 people are viewing this hotel
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Traveler (4661)
Room & Suite (1183)
Pool & Beach (268)
Travel safe during COVID-19
What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Staff required to regularly wash hands
  • Regular temperature checks for staff
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Updated 09/17/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 09/17/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#53 of 370 hotels in Orlando
Location
Cleanliness
Service
Value
Travelers' Choice
Victorian elegance meets modern sophistication at this lavish bayside Resort hotel. Relax in the sumptuous lobby as the live orchestra plays ragtime, jazz and popular Disney tunes. Bask on the white-sand beach, indulge in a luxurious massage and watch the fireworks light up the sky over Cinderella Castle. Just one stop to Magic Kingdom park on the complimentary Resort Monorail, this timeless Victorian-style marvel evokes Palm Beach's golden era.
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Full view
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Entertainment staff
Babysitting
Children Activities (Kid / Family Friendly)
Wifi
Hot tub
Pool / beach towels
Outdoor pool
Heated pool
Sauna
Restaurant
Breakfast available
Breakfast buffet
Poolside bar
Kids club
Free airport transportation
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
Salon
24-hour security
Baggage storage
Concierge
Convenience store
Non-smoking hotel
Sun umbrellas
ATM on site
Doorperson
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Additional bathroom
Housekeeping
Private balcony
Room service
Safe
Refrigerator
Flatscreen TV
VIP room facilities
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Room types
Non-smoking rooms
Family rooms
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Good to know
HOTEL STYLE
Bay View
Marina View
Languages Spoken
Spanish
5,268Reviews183Q+A100Room tips
Traveler rating
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Popular mentions
VicL wrote a review Dec 2020
46 contributions17 helpful votes
Our family stayed at the Disney's Grand Floridian in the Big Pine Key building on December 2020. While the Main Building is beautiful, the Big Pine Key building was just average. The lobby with its ceramic tile floor and furnishing gave me a feeling that I was in a Timeshare. The elevators had loose foot panels, worn out handrails, not what I expected to see at the Grand Floridian. I've stayed at the Disney's Contemporary Resort and the Disney's Wilderness Lodge and both had far more luxuries, amenities, nicer rooms and better maintained. Parking was a pain! Half of the front lot was reserved for the valet but there was no Valet parking available thus the reserved valet spaces was empty. The other half of the front lot was self-parking. This get's full about 7-8 PM and it's then blocked off. Even though cars leave and spaces are clearly visible, no entry is allowed. We had to park at Villas lot which is as far as you can walk without leaving the grounds. This is during COVID reduced capacity, I can't imagine how parking would be like at full capacity. The mobile check-in app did not work. The mobile app for ordering food worked sporadicly. During my stay, I kept saying, I can't believe how great the Grand Floridian looks from afar, and up close it's just average.
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Date of stay: December 2020
Value
Location
Service
4 Helpful votes
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Response from Disney Social Reviews, Owner at Disney's Grand Floridian Resort & Spa
Responded Dec 15, 2020
One of the things I love most about the variety of options we provide when it comes to our Disney Resort hotels is the fact that there's something for everyone. Not every Resort is going to be the ideal location for each Guest, and that's okay. I appreciate that you took a chance on Disney's Grand Floridian Resort & Spa, though I'm sorry to hear it wasn't the perfect fit. No matter where you stay, we always went to ensure our facilities are well maintained, so it's concerning to learn there were some areas looking a little worn. I appreciate you pointing this out, and I'll be sure the feedback is shared with our partners. I can't wait to see where you choose to stay next, Vic! Quinn Disney Social Reviews
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Nancy K wrote a review Dec 2020
Tampa, Florida54 contributions9 helpful votes
It was wonderful. The staff was great. We order in for dinner. The staff sent up balloons and a cupcake for my 6 year old granddaughters birthday. The bell hop who took our luggage out, his name gave awesome information on history of the first hotels there and the opening of Epcot. His name was Witt. Our views were of the castle and space mountain.
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Date of stay: December 2020Trip type: Traveled with family
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Response from Disney Social Reviews, Owner at Disney's Grand Floridian Resort & Spa
Responded Dec 8, 2020
Hi there, Nancy! Thank you so much for sharing these magical photos from what seems like an unforgettable celebratory birthday visit for Laila! I bet she was so excited to receive the special balloons and cupcake gifts in your room! I'm so happy to know you and your family enjoyed your time with us. We often say there is no better way to celebrate a special occasion than a visit to Walt Disney World Resort and I think you've captured that beautifully in your review. I will be sure to pass along your kind words for Witt as well so he can be recognized for the fantastic service he provided you. Nancy, thank you again for your review and I hope we see you again for your next celebration! Jody Disney Social Reviews
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Caroline48-50 wrote a review Nov 2020
Old Orchard Beach, Maine2 contributions3 helpful votes
Had a great dinner at The Grand Floridian. Getting on monorail a Very aggressive, old woman monitor, was yelling at people in front of us. I emptied my pocket book after hearing her demands of them. She said i put too much out into bin.She was definitely on a power trip. 7/27/20 at 7:30 pm!!!! Not the typical polite Disney employee.
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Date of stay: November 2020Trip type: Traveled as a couple
1 Helpful vote
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Response from Disney Social Reviews, Owner at Disney's Grand Floridian Resort & Spa
Responded Nov 28, 2020
Caroline, thank you for taking some time to share a review of your experience at Disney's Grand Floridian Resort & Spa with us. I am pleased that your dinner was enjoyable; however, I am very sorry that your experience leaving was not the type of memory we wish to leave our Guests with. I thank you for sharing details of your encounter with one of our Security Cast Members and can assure you that these details have been shared with the proper Leadership so we may monitor our experience and ensure it is magical for each and every Guest. I do hope that we will have many future opportunities to show you and your family the magical experiences for which we are known. Alexa Disney Social Reviews
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mompossible1125 wrote a review Nov 2020
Seminole, Florida67 contributions21 helpful votes
While visiting the property, I encountered Leah and suspect she is part of the front desk team. This cast member represents everything Disney is striving for. She was personable, approachable, knowledgeable, polite, well spoken and well groomed. We had a lovely conversation ranging through many Disney topics. I believe she is new to this location and has spent quite a bit of time at Hollywood Studios over the years. Keep up the good work Leah!
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Date of stay: November 2020
Value
Service
4 Helpful votes
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Response from Disney Social Reviews, Owner at Disney's Grand Floridian Resort & Spa
Responded Nov 12, 2020
What a spectacular compliment! Thank you so much for taking the time to write about Leah. She sounds like the embodiment of a phenomenal Cast Member and I've made sure your kind words reach her and her Leadership team. They will certainly want to celebrate her for making your visit something truly special! We look forward to seeing you again soon. Brie Disney Social Reviews
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Samantha wrote a review Oct 2020
United Kingdom11 contributions3 helpful votes
My family and I are fortunate to be able to stay here. We always stay in the Grand Suite. Its just absolutely beautiful with perfect views of Cinderellas Castle. The Royal Palm Club Lounge is exquisite. Unfortunately, we were unable to go this year but we are looking forward to going again hopefully next year, of course staying in my favourite suite.
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Date of stay: October 2020Trip type: Traveled with family
2 Helpful votes
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Response from Disney Social Reviews, Owner at Disney's Grand Floridian Resort & Spa
Responded Nov 13, 2020
There's truly something so majestic about stepping foot in the marble-floored lobby of this Resort hotel, with it's soaring ceilings and Victorian charm. It seems like you have the practically perfect setup to enjoy everything this delightful location has to offer. We know it's hard to be away this year and we'll miss you until it's time for another grand stay! Brie Disney Social Reviews
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PRICE RANGE
$564 - $1,213 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
disney grand floridian resort, grand floridian resort, grand floridian disney, disneys grand floridian hotel, grand floridian orlando, disney grand floridian hotel, grand floridian hotel orlando
LOCATION
United StatesFloridaCentral FloridaOrlando
NUMBER OF ROOMS
867
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Frequently Asked Questions about Disney's Grand Floridian Resort & Spa
Which popular attractions are close to Disney's Grand Floridian Resort & Spa?
Nearby attractions include Happily Ever After Fireworks (0.7 miles), Magic Kingdom Park (0.7 miles), and Cinderella Castle (0.7 miles).
What are some of the property amenities at Disney's Grand Floridian Resort & Spa?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Disney's Grand Floridian Resort & Spa?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Disney's Grand Floridian Resort & Spa?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Disney's Grand Floridian Resort & Spa?
Yes, valet parking is available to guests.
What are some restaurants close to Disney's Grand Floridian Resort & Spa?
Conveniently located restaurants include Victoria & Albert's, Pineapple Lanai, and Aloha Isle.
Are there opportunities to exercise at Disney's Grand Floridian Resort & Spa?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Disney's Grand Floridian Resort & Spa have an airport shuttle?
Yes, Disney's Grand Floridian Resort & Spa offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Disney's Grand Floridian Resort & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Does Disney's Grand Floridian Resort & Spa offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Does Disney's Grand Floridian Resort & Spa have any great views?
Yes, guests often enjoy the harbor view available here.