The pillows were very hard and the mattress was way too soft to the point I had to try and sleep on the broken down sleep sofa for a week! The cast members make this hotel a five star but the mattresses felt old and broken down.
Disney’s Yacht Club Resort is one of the best hotels at Disney. Located in the Boardwalk area for Epcot hotels, it is right outside the back gate of Epcot and very near Disney’s Skyliner. The Boardwalk area consists of the Boardwalk, Swan, Dolphin and the sister property, The Beach Club Resort. You can take a pleasant boat trip to Epcot (but it is easier to walk) and a boat or Skyliner to Disney Studios. You can also walk to Disney Studios along the waterway, but it can be a hot walk of over a mile. The location of the Yacht Club is great. The amenities are some of the best at Disney. The Yacht Club shares probably the best pool at Disney with her sister resort, the Beach Club. The pool area is extraordinary. The pool is a series of pools and has a small lazy river to float upon. Some of the pools have a sandy bottom and a sandy beach area. It does get crowded during the hot weather months (most of the time). There are several restaurants at the resort as well. And, like I already mentioned, Epcot, the Boardwalk, The Swan and Dolphin are out your back door for other restaurants and bars! Being the Yacht Club, there is a strong nautical theme which I thought was well done. It does have a “club” feel to the place. It is quiet in my opinion for a Disney hotel in that it has small lobby and smaller public areas. This is a plus to me. The rooms are well done. I believe they went through a recent refurbishment. I believe every room has a balcony. We found the service of the "cast members" to be excellent and were greeted at the front door upon arrival. There are many “pros” and few “cons” to this place. I would say the only “con” would be the price, so if you find a good price, you are good to go.…
Most staff were pleasant and friendly but ran into a couple of staff members that were overly aggressive, as if they were on a power trip or having a bad day. One of the female lifeguards was being aggressive with my 20 month old for pointing and walking towards a duck in the pool. In addition, one of the bus drivers was being overly aggressive about loading strollers on the bus through the front door, even though the back doors are much wider and located directly in front of where the strollers are stored. Maybe it’s something about Disney and the culture where you have some weird employees on power trips / disgruntled employees. Disappointing considering the whole happiest place on Earth”, family friendly environment mantra. Staff and resort not as polished as they would make it seem.…
We stayed in a Water View King room on a club floor. I booked in July for a holiday in February the following year - and this was the only water view king room available! This hotel is often a conference venue, so if you want a good choice of room, book early. I normally would not have booked a club floor room - I'm not a fan of continental breakfast - but this one was pretty good. In fact, they always had warm food options available. We tried the Ale & Compass one morning for breakfast, but were not very happy with the food (although the service was good). The servicer was great throughout the hotel. The room was comfortable with a great view over the lake, the lighthouse, the Boardwalk beyond the lake and the skyline of Epcot in the distance. It's about a ten minute leisurely walk to Epcot. A bit longer of a walk to Hollywood Studios. The property is centrally located - so even for Animal Kingdom and Magic Kingdom it's only a $10-15 uber ride. We did not bother renting a car while we stayed here. I would stay here again, although next time I think I might want to try the Boardwalk across the lake. We really enjoyed our stay here.…
This was our second time staying at the Yacht club. First time was in 2016 as a couple and again this year as a family of 3. North experiences were excellent. Top notch service, cleaning and accommodations. The pools are worth the stay alone! I attended a conference both trips and the service and food in the conference rooms were excellent as well. Love how close it is to Epcot and Hollywood studios - perfect for coming back for a nap with little ones! Special shout out to mouse keeping for setting up this magical surprise for our 4yo!
This resort is my new favorite at WDW. I stayed for four nights in a garden room. I slept like a rock after long park days. The bed was comfy, shower refreshing, and room nice and quiet. Already looking to book my next stay. The only issues I had: neither the mobile app nor magic band worked to let me into the room upon arrival (had to return to the front desk to get them set up) and the latch on the slider to the balcony was busted. Other than those things, an exquisite stay.
We loved the overall theming of this hotel. It’s isn’t really Disney themed, which for us was a nice break. After being in Disney parks all day, it was nice to come back to something different. We had a ground level garden view room with a king bed, room 1054. We checked in early, around 11am, the room wasn’t ready yet, but was ready a couple of hours later. The room was clean and comfortable. The bathroom was a decent size with a large walk-in shower. The room was conveniently located near one of the quiet pools with a hot tub, and it was open until midnight, which was nice. This hotel is a great option for a few reasons: you get into the parks a half hour earlier than the general public, there are multiple transportation options for both Epcot and Hollywood Studios, and you get the late night access for both Epcot and Magic Kingdom depending on when you’re staying. When we stayed, the Epcot late night was a Monday and the Magic Kingdom late night was a Wednesday. The best part of this hotel for us was the transportation options to Epcot and Hollywood Studios. You can take a boat, the skyliner, or even just walk to either park. The walk to Epcot was about 5 minutes, the walk to Hollywood Studios was about 15. On the nights we stayed at Epcot until closing, the lines for both the boat and skyliner were extremely long, so being able to simply walk back to our hotel was a huge bonus for us. For Magic Kingdom, Animal Kingdom, and Disney Springs the only transportation option is the bus, which wasn’t a great experience when trying to return after a late night at Magic Kingdom. I highly recommend staying here if you’re prioritizing Epcot and Hollywood Studios for your park days.…
Front desk wasn’t much help with general Disney questions. Check in toon 45 minutes because of system errors. The room we stayed in had a horrible view of trash outside the glass doors. Photo attached. The pool had bandaids mixed into the sand which grossed us out. Water slide was cool. Short walk to Epcot was a plus. Room had no microwave which was a bummer because food was expensive. Nothing special about the room itself, at all. Only perk is the distance to Disney.
We stayed here for 2 nights as my daughter was running the half marathon. The room was very nice, quiet and clean. Staff is friendly, but lacked information regarding the marathon. The response I received whenever I asked a question, was to look at he app. Although the app provided most information, it did not include all. Also, the morning of the marathon, there was no place open to get coffee prior to 7 am - except making in the room. Unacceptable in a hotel of this size and rating. Location to Epcot is the best part of staying at this hotel. Prices are ridiculous - but it is Disney World.
They lost our car keys and the front desk (KJ and Jon) just blame the valet. This place is a disaster of incompetence. $600 key was lost. They don’t seem concerned and this is a huge place and they don’t care about one family.
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