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Disney's Wilderness Lodge

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901 Timberline Drive Lake Buena Vista, Orlando, FL 32830-8426
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (2615)
Room & Suite (733)
Pool & Beach (229)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 09/17/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 09/17/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#70 of 389 hotels in Orlando
Location
Cleanliness
Service
Value
Travelers' Choice
Escape to the rustic majesty of America's Great Northwest. Inspired by turn-of-the-century National Park lodges, Disney's Wilderness Lodge celebrates American craftsmanship and honors the beauty of the untamed wilderness. Soak in the splendor of the great outdoors, from nature trails through pine forests to rocking chairs that overlook a murmuring creek. Inside, discover towering totem poles, headdresses and more, and sink into a plush leather armchair in front of the roaring fireplace.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Game room
Skiing
Babysitting
Wifi
Hot tub
Pool / beach towels
Pool with view
Outdoor pool
Heated pool
Restaurant
Breakfast available
Poolside bar
Fishing
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Free airport transportation
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Business Center with Internet Access
Meeting rooms
Spa
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Non-smoking hotel
ATM on site
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Lagoon View
Bay View
Languages Spoken
Spanish
3976Reviews190Q+A100Room tips
Traveler rating
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Popular mentions
Laurie R wrote a review Jul 2021
Montvale, New Jersey24 contributions21 helpful votes
This is the second time we've stayed at the Wilderness Lodge. I have to say that alongside Animal Kingdom Lodge, this is my families favorite resort. Having that said I love the beauty of its lodge, pool and grounds. After months of planning and a 6am flight from NJ, we arrived early for our checkin. I had requested an early check-in wks earlier and were very excited to get into our room. The first person that we came into contact with at the front desk was "Marie". Now I've stayed on Disney property 7 times and every time we've checked in we were met with nice, upbeat happy people. We've been given everything from balloons, stickers to buttons. Well this time was the exception. This woman was the crankiest, nasty person. We approached the front desk expecting the regular Disney service and got Marie. I attempted to make small talk with her and mentioned that we had requested an early check-in and she grumbled about how full they were having had so many check ins the night before. Now I don't know about you but when you make a reservation 2 months prior you expect to be accommodated. After hours of pacing around the hotel and this wonderful reception we finally were able to check into our room an hour early. I will say in their defense, the nice thing that the management did was upgrade us to a larger room. I think they should retrain some of the staff or put them somewhere else, not in customer service (concierge).
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Date of stay: July 2021
Cleanliness
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Response from Disney Social Reviews, Owner at Disney's Wilderness Lodge
Responded yesterday
Thank you for stopping by to share an honest review of your recent visit to Disney's Wilderness Lodge. While I am thrilled to learn that this is one of your family's favorite locations to visits, I'm disheartened your stay did not start off on the right foot this time. Please know our Cast Members do try to do everything in their power to ensure our Guests requests are met and they are walking into a clean and ready room upon their arrival. However, delays can occur for any number of reasons. While I am happy to see you were able to speak with a Resort Leader, I do apologize for the wait prior to checking in to your room. We fully expect our Cast Members to provide outstanding service in a professional and courteous manner at all times, and I regret this was not your experience during your visit. Please be assured your feedback has been shared with the appropriate teams to ensure we are providing world-class Guest service in every instance. I appreciate you sharing the good and not-so-good aspects of your visit. We hope we'll be welcoming you back home again real soon. Zoey Disney Social Reviews
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Jtx1980 wrote a review Jul 2021
Fort Worth, Texas15 contributions31 helpful votes
We stayed here late July 2021 and WL saved our trip after a really disappointing Polynesian stay (and these rooms were half the cost of the Poly!) We did have a ground floor nature view room which wasn’t my favorite, but there was no way to request higher floors in the app which would be a nice add. But good way outweighed the bad. There were always seats at pool, the geyser was going off hourly again which is fun. Bell services promptly arrived with our bags that had been transferred from Poly and picked them up within minutes on departure. We had a *little* hiccup with quick service mobile order at Geyser Point but not taking off points bc though it was frustrating, the manager fixed it for us while we were onsite which is all we needed. Absolutely amazing professional service from Josh at Geyser Point bar. The boys loved Gus Gus’ antics at Whispering Canyon. If you are going, I’d read the website carefully so you are aware of current housekeeping protocol, we were prepared but it does feel odd to be taking out the trash at a deluxe resort. The arcade room was still a popular hit with the kids, it’s well maintained and clean and even after a Disney day the kids loved hitting up the games that are all reasonably priced. This was my second Wilderness Lodge stay and I thank the cast members for redeeming our view of Disney Resorts.
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Date of stay: July 2021Trip type: Traveled with family
1 Helpful vote
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Response from Disney Social Reviews, Owner at Disney's Wilderness Lodge
Responded 2 days ago
While I'm truly sorry Disney's Polynesian Village was a disappointment for your recent stay, it is nice to know you found comfort and relaxation with us here. You certainly rolled with any snags that came your way and that's much appreciated as we continue to work through such situations with our Guests. I'm delighted to know that our Leadership and Cast Members, like Josh and Gus Gus, made Disney's Wilderness Lodge feel like your home away from home. Please rest assured that your review, compliments, insights, and all, has been received by Resort Leadership as well. With such tranquil luxury awaiting you, I'm sure we'll see you again soon! Brie Disney Social Reviews
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kfboudreau wrote a review Jul 2021
Halifax, Massachusetts30 contributions1 helpful vote
Beautiful hotel. Territory Lounge is a hidden gem. Kelly at the bar is very personable Kelsey at the front desk was a joy with a contagious personality The rooms in the boulder creek look like something from my grandmothers in the 1970’s Hard to fathom how Disney considers this a deluxe hotel
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Date of stay: July 2021Trip type: Traveled with family
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Response from Disney Social Reviews, Owner at Disney's Wilderness Lodge
Responded 4 days ago
Thank you for taking time to share your kind compliments for Kelly and Kelsey from your recent visit. I can assure you these have been shared with their Leadership so they can be commended for their excellent Guest service! I am sorry to read that your recent visit and your room did not live up to the high standards for which we are known. I have made sure to share your feedback on your room with the proper teams. Please know that each of our Resorts is refurbished periodically to keep the room and amenities fresh. It is through comments such as yours that we are able to know what is working for our Guests and where we may need enhancements, so I thank you again for taking the time to leave us this review. I hope that we are able to welcome you and your family back for many more magical holidays in the future. Alexa Disney Social Reviews
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Myke wrote a review Jul 2021
Huntington Beach, California2 contributions1 helpful vote
My family was very excited to stay at a Disney resort as this was our first time staying at any Disney resort. We had high expectations but was met with a number of disappointing issues from the moment we got here. We pulled up and there was no one in sight for at least 10 minutes to help us with our luggage. Finally my wife went inside to the front desk to ask for assistance. Once we got to our room, we noticed the courtyard view room we booked was just a view of a huge tree blocking any sort of view. Keep in mind we paid extra for a room with a view. Not to mention the room was dusty and had left over candy all over the floor which we had to pick up ourselves as we were traveling with a toddler! We complained twice to the front desk and they were of no assistance saying they don’t have any rooms to offer us. After making us wait about 15 minutes, we spoke to what seemed to be a manager and he wreaked of cigarette smell. I assume that’s why we had to wait so long. On to the Whispering Cafe for breakfast this morning, we arrived about 25 minutes early from our reservation time and asked to be seated early. The restaurant was about 30% full but the man checking us in said he cannot guarantee seating us early. Wow. We ended up getting seated 5 minutes before our reserved time after waiting for 20 minutes in a restaurant that was over half empty. We love the hotel but the customer service here was embarrassing, especially being a Disney Resort. Not the way we envisioned our first experience.
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Date of stay: July 2021Trip type: Traveled with family
Room Tip: Would not recommend staying here until the customer service improves.
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1 Helpful vote
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Response from Disney Social Reviews, Owner at Disney's Wilderness Lodge
Responded 2 weeks ago
Thank you again for taking the time to share a review of your recent experience at our Resort. I'm very sorry to read about the concerns that you encountered while staying with us. We strive to create a welcoming environment for all of our Guests and I am very sorry that this holiday did not show all we have to offer. Our Cast Members are always expected to maintain our company's reputation for providing outstanding Guest service, so I apologize that you experienced anything less. Additionally, it is completely understandable that after a long journey you would expect to be greeted upon your arrival to ensure that you are fully taken care of from the very beginning of your visit to when it's time to depart. Also, I want to apologize for your disappointments while dining at Whispering Canyon Cafe. Please know that our Food and Beverage Cast Members are working diligently to try to assist our Guests in the best way possible. We are experiencing a new way of operating and things do look different, though I'm sorry this had an impact on your full enjoyment. Thank you again and I will certainly share your feedback with the appropriate Leaders in the area. Betty Disney Social Reviews
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tanyar14 wrote a review Jul 2021
North Augusta, South Carolina12 contributions1 helpful vote
This is our favorite resort so we were excited to actually stay here and not just visit. We were suppose to have our Magic Bands waiting for us at the front desk, but that was not the case. However, manager Courtney jumped into action and corrected everything. She was patient and went above and beyond to help the situation. We really appreciated it. We ate at Whispering Canyon and had Monica for our server. She was wonderful and the food was great. Every cast member we encountered was friendly and awesome. We got to see the fireworks the first night they started back. Everyone was cheering and tearing up. All and all it was a wonderful stay and it was sad leaving. We hope to stay here again!!
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Date of stay: July 2021Trip type: Traveled with family
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Response from Disney Social Reviews, Owner at Disney's Wilderness Lodge
Responded 2 weeks ago
Hello, Tanya! Thanks for sharing your recent visit to this tranquil Resort with us. It truly sounds like you had a magical visit and were able to create magical memories that will last a lifetime. It's also exciting to read that Courtney and Monica provided you with exceptional service and adding a dose of pixie dust to your visit. I can't wait to share these kind words with their Leadership teams. Thank you again and we can't wait to see you again real soon! Betty Disney Social Reviews
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PRICE RANGE
$420 - $1,640 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
disney wilderness hotel, disney wilderness lodge, disneys wilderness hotel, disneys wilderness lodge, walt disney world wilderness lodge, wilderness lodge orlando, wilderness lodge resort, wilderness lodge disney world, disney wilderness resort
LOCATION
United StatesFloridaCentral FloridaOrlando
NUMBER OF ROOMS
727
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Frequently Asked Questions about Disney's Wilderness Lodge
Which popular attractions are close to Disney's Wilderness Lodge?
Nearby attractions include The Hoop-Dee-Doo Musical Revue (0.7 miles), Space Mountain (0.7 miles), and Buzz Lightyear's Space Ranger Spin (0.7 miles).
What are some of the property amenities at Disney's Wilderness Lodge?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Disney's Wilderness Lodge?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Disney's Wilderness Lodge?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Disney's Wilderness Lodge?
Yes, parking is available to guests.
What are some restaurants close to Disney's Wilderness Lodge?
Conveniently located restaurants include Geyser Point Bar & Grill, Top of the World Lounge, and California Grill Lounge.
Are there opportunities to exercise at Disney's Wilderness Lodge?
Yes, guests have access to a pool and a fitness center during their stay.
Does Disney's Wilderness Lodge have an airport shuttle?
Yes, Disney's Wilderness Lodge offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Disney's Wilderness Lodge?
Yes, dry cleaning and laundry service are offered to guests.
Does Disney's Wilderness Lodge offer any business services?
Yes, guests have access to a business center and meeting rooms during their stay.
Does Disney's Wilderness Lodge have any great views?
Yes, guests often enjoy the river view available here.