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The Florida Hotel & Conference Center, BW Premier Collection

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#12 of 334 Hotels in Orlando
Certificate of Excellence
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The Florida Hotel & Conference Center, BW Premier Collection
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4,927 Reviews from our TripAdvisor Community

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Showing 4,456: English reviews
Greensboro, North Carolina
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 82 helpful votes
3 of 5 stars Reviewed yesterday NEW

Attended a four-day conference at the hotel. The staff was great: from check-in to restaurant staff to check-out, everyone was pleasant and helpful. The hotel lobby was lovely, but the sixth floor walls were quite worn-- hallways looked as if they had been hit and scraped hundreds of times. Rooms were clean and beds were comfortable, we were not able... More 

Helpful?
Thank 742SusanT
1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

The staff is very pleasant and helpful. They introduced themselves and asked if there was anything they could do, very refreshing! The room was spacious and clean and housekeeping was terrific! I look forward to visiting each year in September. It is a plus having the mall attached and the renovations there are awesome.

Helpful?
Thank Pat M
Georgia
1 review
5 of 5 stars Reviewed 2 days ago NEW

All of your staff are exceptionally trained, very helpful and extremely friendly. Rooms are immaculate, 'nuff said! My only gripe was the A/C in the meeting rooms was set too high, you can hang meat in most meeting rooms.

Helpful?
Thank conchs19
Fair Haven, New Jersey
1 review
4 of 5 stars Reviewed 2 days ago NEW

When I checked-in, Danny gave me a handicapped room by the 3rd floor elevator. I asked to be moved and he informed me that there were NO other rooms available, that it was "first come, first serve". It was 6:30pm and I asked if ALL guests were checked in; he said no. It did not make sense at all. He... More 

Helpful?
Thank suemassie45
Miami, Florida
1 review
5 of 5 stars Reviewed 2 days ago NEW

Great and professional Team. and very Clean and Organized and there to help each client at any time and thy will go out of there to accommodate everyone with there needs, The state of the art office is amazing and beautiful remodeled bathrooms are always clean and small good, Will be back soon

Helpful?
Thank Yitzy R
Level Contributor
3 reviews
5 of 5 stars Reviewed 2 days ago NEW

I love that this hotel is inside the mall. After spending the day in meetings, I was able to shop till I dropped! The food and service were wonderful. If you enjoy winding down with a glass of wine, stop by Cricket's for excellent service and even better food.

Helpful?
Thank Kristi_Richburg
1 review
5 of 5 stars Reviewed 4 days ago NEW

Great staffs, great facility, great location, great everything. This hotel was everything i wanted. Staffs were friendly, room was tidy & clean everyday, facilities were well maintained, conveniently located from the airport to all attractions nearby.. i have been to other hotels in the area before and this one was by far the best I've stayed in so far. Will... More 

Helpful?
Thank michelle s
Lakeland, Florida
1 review
5 of 5 stars Reviewed 5 days ago NEW

The overall accommodation for the hotel was excellent. The food, the breakout rooms for the conference was great, a large ballroom was great for the conference. The only area that was not pleasant for me was the smoking area location, and force non-smokers to be engaged with secondhand smoke prior to entering the hotel main entrance.

Helpful?
Thank slittle2016
New Port Richey, Florida
1 review
5 of 5 stars Reviewed 5 days ago NEW

The food and the staff were excellent I can't wait to come back next year, the only thing I recommend is to bring a sweater the rooms were a little cold in the conference area. The rooms were very clean I loved that they gave you 2 bottles of water a day. I would 100% tell people to stay at... More 

Helpful?
Thank blyeager
Hernando, Florida
1 review
5 of 5 stars Reviewed 6 days ago NEW

From check in to check out...staff were excellent and helpful. Conference rooms were clean and comfortable. The room was very clean and unlike other hotels you did not have that "hotel smell". WIFI and TV excellent.

Helpful?
Thank jlittnan
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located at The Florida Mall, the Florida Hotel and Conference Center offers amenities not available at most hotels including a Starbucks in our lobby and direct mall access. Located just minutes from the Orlando International Airport, the Orange County Convention Center, and Walt Disney World Resort, we are at the center of everything there is to do in Orlando. ... more   less 

Additional Information about The Florida Hotel & Conference Center, BW Premier Collection

Address: 1500 Sand Lake Road, Orlando, FL 32809-7081 (Formerly The Florida Hotel and Conference Center)
Location: United States > Florida > Central Florida > Orlando
Price Range: $114 - $237 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Florida Hotel & Conference Center, BW Premier Collection 3.5*
Number of rooms: 510
Reservation Options:
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Also Known As:
The Florida Hotel Orlando
Florida Hotel Orlando
Florida Mall Hotel Orlando
Hotel Style:
#1 Business Hotel in Orlando
#3 Spa Hotel in Orlando
#8 Family Hotel in Orlando
#22 Romantic Hotel in Orlando
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