The Florida Hotel & Conference Center
1500 Sand Lake Road, Orlando, FL 32809
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About
#9 of 382 hotels in Orlando
Location
4.6
Cleanliness
4.7
Service
4.7
Value
4.5
Travelers' Choice
The Florida Hotel & Conference Center offers spacious guest rooms and suites in the heart of Orlando near the Orlando Airport and the Florida Mall. Just minutes from all major theme parks and the Orlando International Airport, The Florida Hotel offers the friendliest service, newly renovated rooms and easy access to The Florida Mall.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Taxi service
Business Center with Internet Access
Conference facilities
Electric vehicle charging station
Valet parking
Wifi
Hot tub
Outdoor pool
Heated pool
Restaurant
Breakfast available
Breakfast buffet
Vending machine
Banquet room
Meeting rooms
Spa
24-hour security
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Shops
ATM on site
Doorperson
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Air conditioning
Housekeeping
Interconnected rooms available
Room service
Refrigerator
Flatscreen TV
On-demand movies
Safe
VIP room facilities
Iron
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Business
Languages Spoken
English, Spanish
Location
81Good for walkers
Grade: 81 out of 100
33Restaurantswithin 0.3 miles
12Attractionswithin 0.3 miles
1500 Sand Lake Road, Orlando, FL 32809
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7690Reviews115Q+A100Room tips
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My room was extremely clean and very comfortable. The staff upon check out where very friendly and welcoming and I really enjoyed my stay. I had a cocktail and dinner in Crickets bar which is connected to the hotel and the service and food/drinks were great. I really enjoy staying here with my work and would recommend the hotel to anyone looking to visit the area!
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Date of stay: May 2023Trip type: Traveled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from John Lamont, General Manager at The Florida Hotel & Conference Center
Responded 5 days ago
Dear Guest, Thank you for taking the time to share your feedback, and for posting a review following your recent visit to our hotel. I am pleased to hear that overall, you enjoyed your stay, and we greatly appreciate you sharing your experience with fellow travelers. We value your business, and we look forward to welcoming you again the next time your travels bring you back to the Orlando area. Sincerely, John Lamont General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Hotel's Favorite
We had a week-long Training Symposium for about 160 Marines which culminated in an awards banquet. All of our needs were met with friendliness and professionalism. Every request, every problem was addressed in a timely manner and our event was a success. Having put on many of these events, I can honestly say that we have never been treated better by a hotel or its staff. As far as location? Perfect. Starbucks and Chick-fil-A in the lobby and the Florida Mall entrance from the lobby gave our attendees a plethora of food choices and leisure time shopping.
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Date of stay: August 2022Trip type: Traveled on business
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from John Lamont, General Manager at The Florida Hotel & Conference Center
Responded Sep 8, 2022
Dear Guest, Thank you for taking the time to share your feedback, and for posting a review following your recent visit to our hotel. I am pleased to hear that you enjoyed your stay, and we greatly appreciate you sharing your experience with fellow travelers. We value your business, and we look forward to welcoming you again the next time your travels bring you back to the Orlando area. Sincerely, John Lamont General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The Florida Hotel was an experience I never had at any hotel. From confusion on when we could check in-our conference instructions said from 10 AM to 1 PM. The front desk told me check in was at 4:00-after the conference started. They may have a room available after 1:30 since they were 100% booked last night. When we finally received a room key, I found the chaise had stains on it. They cleaned it and still had stains on it. I had them replace the cushion. The saddle was missing where the floor went tile to vinyl-different heights. The bathtub was not cleaned since the faucet was set for the shower. Can't clean a bathtub when water is coming from the shower head. The worst part is when maintenance told us the water in the closet was from the iron. The iron was not on the blanket which had the water. Two hours later more water. The maintenance man (different one) told us could not fix until the next morning. I went down to the front desk since they were not answering the phone. I asked for the hotel manager and Clarissa who was at the front desk said they were 100% full and could not put us into another room. I asked to be walked (which means bringing us to another hotel that was nearby). Clarissa said no. She called Sebastian to see the water in our room. Sebastian came and I asked him who he was and he answered that he was the night manager. He couldn't give me a business card. He said they would check if they could move us later (it was after 7:00). They did not know if they would have another room available the next day. I guess Sebastian nor Clarissa knew how to use a computer. At 9:38 Clarissa called saying when they had a room available the next day they would call and move us. Remember we were at a conference paid by the state of Florida and needed to be there at 7:30 AM. No call the next day, so I went to the desk and advised the woman there I was promised a change of room. The front desk clerk went on the computer and immediately found an available room. When we got to the new room, we found the toilet paper bar was missing. Another call to maintenance for the bar. The toilet paper bar was not reachable to me from the toilet seat. I guess the designer who did the room was much taller then me.…
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Date of stay: May 2023Trip type: Traveled on business
Location
Service
Room Tip: Check out your room as soon as you get in it.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from John Lamont, General Manager at The Florida Hotel & Conference Center
Responded 5 days ago
Dear Guest, Thank you for taking the time to post a review following your recent visit to our hotel. On behalf of my entire team, I am truly sorry for the mentioned shortfalls and for any inconvenience you experienced as a result. Your concerns have been addressed with my entire team, and I am glad I had the opportunity to communicate with you directly regarding your concerns. We value your business, and I look forward to welcoming you back. Sincerely, John Lamont General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The room and appliances were quite satisfactory. The only thing is that my coffee maker was not working. I'm impressed that the room had a microwave. The hotel is clean and the staff very attentive. I am overall impressed with the hotel and would return as soon as possible.
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Date of stay: May 2023Trip type: Traveled on business
Value
Location
Service
Room Tip: The hotel is a great place to stay. If staying for more than a day take a long a microwave...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from John Lamont, General Manager at The Florida Hotel & Conference Center
Responded 5 days ago
Dear Guest, Thank you for taking the time to share your feedback, and for posting a review following your recent visit to our hotel. I am pleased to hear that overall, you enjoyed your stay, and we greatly appreciate you sharing your experience with fellow travelers. We value your business, and we look forward to welcoming you again the next time your travels bring you back to the Orlando area. Sincerely, John Lamont General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Beds and pillows are comfortable and staff friendly and helpful. The Floria Mall is right there for some great shopping (bring an extra bag) with Starbucks and Chick-FA-Lay right in the lobby…. There is a card on your bed that gives you a $2 coupon to Starbucks.
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Date of stay: May 2023Trip type: Traveled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from John Lamont, General Manager at The Florida Hotel & Conference Center
Responded 5 days ago
Dear Guest, Thank you for taking the time to share your feedback, and for posting a review following your recent visit to our hotel. I am pleased to hear that overall, you enjoyed your stay, and we greatly appreciate you sharing your experience with fellow travelers. We value your business, and we look forward to welcoming you again the next time your travels bring you back to the Orlando area. Sincerely, John Lamont General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
They charged us three times. THREE TIMES!! Twice on my card, once on my roommates card. Scammers?? Check in was a nightmare, too. No early check-ins as rooms became available. Long lines at 4pm. Very inconvenient.
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Date of stay: April 2023Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from John Lamont, General Manager at The Florida Hotel & Conference Center
Responded 1 week ago
Dear Guest, Thank you for posting a review following your recent stay at our hotel. While we are thankful for guest feedback, we too are saddened when we fall short of expectations. I am, however, glad that our Reservations Manager had the opportunity to speak with you personally and correct the billing error immediately following your stay. I am truly sorry for any inconvenience you may have experienced, and again I am glad we had the opportunity to resolve this with you directly. We value your business, and I hope we have the pleasure of welcoming you again, should your travels bring you back to the Orlando area. Sincerely, John Lamont General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Everything was perfect. Rooms well equipped for modern day travellers , staff wonderful and so helpful. location fantastic. And all walkable to mall and eateries. It’s just perfect all rounder. Pool area is decent size with hot tub area. Great gym.
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Date of stay: May 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from John Lamont, General Manager at The Florida Hotel & Conference Center
Responded 5 days ago
Dear Guest, Thank you for taking the time to share your feedback, and for posting a review following your recent visit to our hotel. I am pleased to hear that overall, you enjoyed your stay, and we greatly appreciate you sharing your experience with fellow travelers. We value your business, and we look forward to welcoming you again the next time your travels bring you back to the Orlando area. Sincerely, John Lamont General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
As always amazing hotel, staff, rooms etc, had a lovely evening in Crickets ‘Matthew’ was brilliant on sorting out all orders for large party and sorting out separate bills - thank you Hotel has had slight upgrade and all amenities are spot on!
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Date of stay: May 2023Trip type: Traveled on business
Value
Location
Service
Room Tip: Brilliant location everything on your doorstep, rooms equipped with microwave, kettle, coffee...
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from John Lamont, General Manager at The Florida Hotel & Conference Center
Responded 2 weeks ago
Dear Guest, Thank you for taking the time to share your feedback, and for posting a review following your recent visit to our hotel. I am pleased to hear that overall, you enjoyed your stay, and we greatly appreciate you sharing your experience with fellow travelers. We value your business, and we look forward to welcoming you again the next time your travels bring you back to the Orlando area. Sincerely, John Lamont General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel is pretty good and also good for the money in the USA reality. The pool area is very nice, the gym has everything you need to exercise. The rooms are big and the beds are confortable. I recommend this for business purposes (many meeting rooms) or to to spend some time in Orlando (Disney, Shopping, Seaworld, Nba, etc). Also the staff is amazing.
Read more
Date of stay: May 2023Trip type: Traveled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from John Lamont, General Manager at The Florida Hotel & Conference Center
Responded 2 weeks ago
Dear Guest, Thank you for taking the time to share your feedback, and for posting a review following your recent visit to our hotel. I am pleased to hear that overall, you enjoyed your stay, and we greatly appreciate you sharing your experience with fellow travelers. We value your business, and we look forward to welcoming you again the next time your travels bring you back to the Orlando area. Sincerely, John Lamont General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I had a wonderful experience at this hotel and I am excited to share my thoughts. One of the highlights of my stay was the exceptional gym facilities. The gym was incredibly spacious, and I was impressed by the variety of machines and equipment available for use. It made my workouts so enjoyable and hassle-free. I was also delighted to find complimentary water available in the gym and throughout the hotel. This thoughtful touch made me feel truly valued as a guest. I appreciate that the hotel went above and beyond to ensure my comfort. Overall, I would highly recommend this hotel to anyone looking for a great place to stay. The exceptional gym facilities and thoughtful amenities make it stand out from the rest. I am already looking forward to my next visit!
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Date of stay: May 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from John Lamont, General Manager at The Florida Hotel & Conference Center
Responded 3 weeks ago
Dear Guest, Thank you for taking the time to share your feedback, and for posting a review following your recent visit to our hotel. I am pleased to hear that overall, you enjoyed your stay, and we greatly appreciate you sharing your experience with fellow travelers. We value your business, and we look forward to welcoming you again the next time your travels bring you back to the Orlando area. Sincerely, John Lamont General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$162 - $229 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the florida hotel orlando, florida hotel orlando, florida mall hotel orlando
LOCATION
United StatesFloridaCentral FloridaOrlando
NUMBER OF ROOMS
511
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Claim Your ListingTHE FLORIDA HOTEL & CONFERENCE CENTER $133 ($̶6̶3̶2̶) - Updated 2023 Prices & Reviews - Orlando
Frequently Asked Questions about The Florida Hotel & Conference Center
Which popular attractions are close to The Florida Hotel & Conference Center?
Nearby attractions include MacroBaby (0.3 miles), M&M'S Disney Springs (0.10 miles), and The Florida Mall (0.06 miles).
What are some of the property amenities at The Florida Hotel & Conference Center?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at The Florida Hotel & Conference Center?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at The Florida Hotel & Conference Center?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Florida Hotel & Conference Center?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to The Florida Hotel & Conference Center?
Conveniently located restaurants include Buca di Beppo Italian Restaurant, Cantina Catrina Orlando, and Starbucks.
Are there opportunities to exercise at The Florida Hotel & Conference Center?
Yes, guests have access to a pool and a fitness center during their stay.
Are any cleaning services offered at The Florida Hotel & Conference Center?
Yes, dry cleaning and laundry service are offered to guests.
Does The Florida Hotel & Conference Center offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Florida Hotel & Conference Center?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to The Florida Hotel & Conference Center?
Many travelers enjoy visiting City Hall (6.5 miles) and Jack Kerouac House (8.3 miles).