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All reviewstgi fridayskirkman roadminute walkstayed at the holiday innupgraded to a suitekids eat freefree shuttlegolden corralcity walkbreakfast buffetone bedroom suiteguest servicesuniversal orlandotwo double bedsinternational drivegift shopfridge and microwave
The hotel is out dated. They really need some upgrade and renovation. The room was smell musty and moist but was clean.
For few days, there were not enough towels in our room.
The bed was comfort. The receptionist was nice and friendly.
Stayed in a suite complete with refridge, dishwasher, microwave & coffee maker. Bedroom was seperate and had 2 double beds, living room with sofa bed, chairs, a desk that doubled as a table. We could walk across street to Universal Studio or take shuttle to...More
1 Thank Viki G
Response from Gary R, General Manager at Holiday Inn & Suites Across from Universal OrlandoResponded January 23, 2018
Dear Viki G,
Thank you very much for your fantastic review! We are thrilled to learn your time with us was splendid. We look forward to seeing you again next time you travel into the Orlando area.
To the crowded parking lot with spaces barely big enough for a smart car were my BMW got completely full of dents and scratches no matter where I parked, to the lack of security, to poor operations requesting maintenance to be performed during the day...More
Excellent location, nice facilities, nice parking and secured. Very clean. Cristiana from Front Desk helped me a couple of times. Laundry area, gym facilities and premises are great. Definitely will stay again.
Thank Samuel A. V
Response from Gary R, General Manager at Holiday Inn & Suites Across from Universal OrlandoResponded yesterday
Thank you for taking the time to write a review and the kind words. We are thrilled you enjoyed your stay with us.
We look forward to having you back with us once again in the near future.
We are spire elite members and used points to stay here.
1. Much cheaper than staying on site at universal especially if you use points
2. Hotel is pretty and they have a good sized pool area with chairs and areas to hang out...More
2 Thank SmcknaRn
Response from Gary R, General Manager at Holiday Inn & Suites Across from Universal OrlandoResponded 1 week ago
First off thank you for taking the time to let us know about your recent stay. I am disappointed to see the issues you had here with our housekeeping service. I can assure you that situations like this are a rarity and not...More