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Holiday Inn & Suites Across from Universal Orlando

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1,971 Reviews from our TripAdvisor Community

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Showing 1,275: English reviews
Start your review of Holiday Inn & Suites Across from Universal Orlando
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Bangor, United Kingdom
Reviewed yesterday NEWvia mobile

We stayed here for 10 nights with 2 kids (13 & 11). Universal was going to be a big part of our holiday so the location was a large reason for picking this hotel. It's just a 20 minute walk (approx) from an entrance to Universal which crosses a couple of main roads but both have pedestrian crossing. The hotel...

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Helpful?
Thank Nadnerb75
Gary R, General Manager at Holiday Inn & Suites Across from Universal Orlando, responded to this review

Dear Nadnerb75, Thank you very much for your fantastic review! We are thrilled to learn your time with us was splendid. We look forward to seeing you again next time you travel into the Orlando area. General Manager

Heidelberg, Deutschland
Reviewed yesterday NEW

Very nice hotel, excellent service. Near to universal studios, shuttle service to studios, near shoppiung mall, big parking lot. front desk selling day price tickets to orlando attractions. Restaurant (TGI Fridays) nearby, other restaurants within 500 yards.

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Helpful?
Thank seewulf
Gary R, General Manager at Holiday Inn & Suites Across from Universal Orlando, responded to this review

Dear Seewulf, We are delighted that you had a great stay with us. Thank you for posting such great review. We invite you back the next time you are in the Orlando area. General Manager

Jupiter, Florida
Reviewed 4 days ago NEWvia mobile

The hotel has a great location for Universal. You could walk over but we took Uber. To save on parking and you get dropped of with the least amount of walking to the entrance. The rooms were clean and functional. We had a two bedroom suite which was great for 6 of us. We will stay again. The TGI Friday's...

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Helpful?
Thank jayce23
Gary R, General Manager at Holiday Inn & Suites Across from Universal Orlando, responded to this review

Dear Jayce23, We are thrilled to hear that you enjoyed our hotel. Thank you for such a great review. I assure you that I will be sharing your comments about TGI Friday's with the General Manager of that restaurant. We are looking forward to many future visits with you. General Manager

Columbus, Ohio
Reviewed 6 days ago NEW

You are free to check all of my posts for perspective, at best, all are honest and seek to accentuate the positives and keep fellow travelers well informed; this on the other hand was an exhausting trip with ill family member where Avis (airport) losses rental car reservation and offers "cargo van" as replacement for premium SUV. Follow that two...

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Helpful?
1Thank FinWatcher
Gary R, General Manager at Holiday Inn & Suites Across from Universal Orlando, responded to this review

Dear FinWatcher, We appreciate hearing from our guests and are extremely sorry about the problems you had while you were with us. We always try to provide our guests with a valuable stay and we will review your comments with our operations team to ensure our quality is consistent. If you would like to discuss further, please call the hotel...

A TripAdvisor Member
1 review
1 helpful vote
Reviewed 6 days ago NEWvia mobile

Matthew was very friendly and extremely helpful. He was over all an awesome guy. Thanks a lot for the awesome stay at the hotel. Also the hotel rooms were nice. #Matthewisthebest #Matthewforpresident2020

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Helpful?
1Thank A TripAdvisor Member
Gary R, General Manager at Holiday Inn & Suites Across from Universal Orlando, responded to this review

We appreciate you taking the time to write and share such a wonderful review. We look forward to seeing you again soon next time your travels take you to the Orlando area. General Manager

Dublin, Ireland
Reviewed 6 days ago NEWvia mobile

We stayed for 3 nights and were already surprised by the quality of the service on arrival. They immediately asked if we wanted to visit the parks and sent us to the guest service department, where Matthew gave us a lot of tips and helped us with transportation. Guest services also booked the park and bus tickets, along with advising...

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Helpful?
Thank cedricstaehlin
Gary R, General Manager at Holiday Inn & Suites Across from Universal Orlando, responded to this review

Dear Cedricstaehlin, Thank you so much for sharing your recent stay experience. We hope to welcome you back again very soon. General Manager

Lexington, South Carolina
Reviewed 1 week ago via mobile

We stayed four nights with plans for Universal fun for 3 days. The hotel, though getting a bit old, was clean and comfortable. The 1 bedroom suite was quite large and sufficient for our family of 4 (two adults and two teens). The kitchen was well appointed and a full size frig; everything except a stove. We brought our own...

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Helpful?
Thank Van C
Gary R, General Manager at Holiday Inn & Suites Across from Universal Orlando, responded to this review

Dear Van C, Thank you for taking the time to write a review about your recent stay with. We look forward to having you stay with us again next time you are in the Orlando area. General Manager

Reviewed 1 week ago via mobile

The room was expensive for what you get. I only stayed here one night but if I had to stay here for 1 week I would go elsewhere. Kitchenette only offered a microwave and a small sink, no stove. Hardly any plates or silverware. Fridge was big. Everything in the room was dated and seemed unkept and dirty, including the...

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Helpful?
Thank Giovanna M
Gary R, General Manager at Holiday Inn & Suites Across from Universal Orlando, responded to this review

Dear Giovanna M, We always try to provide our guests with a valuable stay and we will review your comments with our operations team to ensure our quality is consistent. If you would like to discuss further, please call the hotel at your convenience and ask for the General Manager.

Washington DC, District of Columbia
Reviewed 1 week ago via mobile

Let's just say you get what you pay for. Got this deal though Costco. Not a happy camper. The Mears shuttle from airport was terrible. The hotel is old and smells. I asked hotel staff cleaning rooms for extra towels because there are 4 people in room. She said no. I repeated again, there is four of us. I need...

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Helpful?
Thank Austinpower312
Gary R, General Manager at Holiday Inn & Suites Across from Universal Orlando, responded to this review

Dear Austinpower312, We take pride in our service and strive to reach perfection. Your experience was certainly the exception and is not normal. We certainly appreciate your feedback as it is most important to us to identify areas of continuous improvement which helps to ensure future stays are more comfortable. If you would like to discuss further, please call the...

Kingston-upon-Hull, United Kingdom
Reviewed 1 week ago via mobile

Staying here now and afraid not all impressed. We booked this holiday over a year ago at a Thomson travel agents. The two main reasons for booking: 1) free transfers to universal and the Disney parks 2) they had one bedroom suites which according to the Thomson brochure have 2 beds in the lounge area. As we are travelling with...

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Helpful?
4Thank janeclayton
Gary R, General Manager at Holiday Inn & Suites Across from Universal Orlando, responded to this review

Dear Janeclayton, We always try to provide our guests with a valuable stay and we will review your comments with our operations team to ensure our quality is consistent. If you would like to discuss further, please call the hotel at your convenience and ask for the General Manager.

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Pool
  • Free Parking
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Pool
  • Bar/Lounge
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Banquet Room
Official Description (provided by the hotel)
The Holiday Inn & Suites across from Universal Orlando is located in the heart of Central Florida's exciting attractions, convention and shopping area. Visit our recently renovated hotel just across the street from the Universal Orlando Resort. Our property features a variety of room types to fit any traveler's needs from Deluxe Guest Rooms with two double beds or a king size bed, and spacious One or Two-Bedroom Suites with nicely equipped kitchenette including microwave and refrigerator. Must be at least 21 to stay. Fabulous amenities to enhance your visit to Orlando such as Game Room, Gift Shop, Guest Laundry Facilities and Valet Service, Fitness Center, Business Center, Outdoor Heated Pool and Kids Splash Zone and the Destination Universal Guest Services Desk with discount attraction tickets to Universal Studios, Islands of Adventure, and SeaWorld. Complimentary Limited Scheduled transportation to Universal Orlando and SeaWorld. Transportation to Walt Disney World also available. Shuttle transportation schedule subject to change seasonally, service provided through the Destination Universal Guest Services Desk, advance reservations required. TGI Friday's Restaurant on-property serving Breakfast Buffet, Lunch and Dinner, Bar offers Happy Hour daily. TGI Friday's also serving room service. Banquet/Meeting facilities feature 13,000 sq. ft. of flexible function space including 6,500 square foot ballroom and 8 break out rooms. Our experienced team will make your stay or event with us special. ... more   less 

Additional Information about Holiday Inn & Suites Across from Universal Orlando

Address: 5905 Kirkman Road, Orlando, FL 32819-7925
Location: United States > Florida > Central Florida > Orlando
Price Range: $99 - $195 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn & Suites Across from Universal Orlando 3*
Number of rooms: 256
Reservation Options:
TripAdvisor is proud to partner with Expedia, IHG, Booking.com, Hotels.com, Travelocity, Orbitz, Hotwire, Priceline, TravelUp, TripOnline SA, getaroom.com and Evoline ltd so you can book your Holiday Inn & Suites Across from Universal Orlando reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn & Suites Main Gate To Universal Orlando Hotel Orlando
Holiday Inn And Suites Main Gate To Universal Orlando
Holiday Inn Orlando
Hotel Style:
#147 Family Hotel in Orlando
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Questions & Answers

Here's what travelers have asked, with answers from Holiday Inn & Suites Across from Universal Orlando staff and other travelers.
170 questions
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Pickering, United Kingdom
11 months ago
Leeds, United Kingdom
2 months ago
Derbyshire, United Kingdom

See all questions (170)

Questions? Get answers from Holiday Inn & Suites Across from Universal Orlando staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“There is a TGI Friday's next door; great staff and good food/drinks; have plenty of both and then perhaps you can sleep.”
FinWatcher, 6 days ago | Read review
“Check shuttle return location. You need a voucher to ride back so if you walk to parks, you may not be able to take the shuttle back.”
ilymom, 3 weeks ago | Read review
“Get the suite if you have a family”
lesliecR4882JX, 4 weeks ago | Read review
“I have not seen a good room.”
busytraveler2015, Mar 19, 2017 | Read review
“We were on the second floor facing away from Kirkman and it was super quiet.”
Y2567LRbrianm, Mar 13, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question