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Sheraton Lake Buena Vista Resort

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Sheraton Lake Buena Vista Resort
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1,430 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Lake Buena Vista Resort
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Showing 1,248: English reviews
Atlanta, Georgia
Level Contributor
440 reviews
96 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
3 of 5 stars Reviewed November 6, 2014 via mobile

Location is convenient with lots of restaurant and attractions. Room is actually very comfortable and looks like recently updated. Exterior looks unattractive and needs improvement. $19.95/day resort fee is not worth paying and self parking $12/day in this area is not worth paying. Continental breakfast is excellent with great choices. Very difficult process to correct invoice.

Helpful?
1 Thank CVictorT
GMLBV, General Manager at Sheraton Lake Buena Vista Resort, responded to this review

Dear CVictorT, Thank you for staying with us and your recent Trip Advisor posting. I appreciate your comments both positive and constructive. All resorts inside of the Lake Buena Vista area do a charge a resort and parking fee. I am certain that you will find ours to be very competitive within the local market. I am sorry that you... More 

Philadelphia, Pennsylvania
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed November 6, 2014

SPOTLESS common areas and rooms. Very nice pool area with bar and fire pit. Very close to Downtown Disney (about one mile). Plenty of nearby restaurants. Rooms weren't huge, but it didn't feel crowded with four adults in one room. Disadvantages: $20 resort fee per day, and $13 parking per day. Plus the person in the lobby trying to get... More 

Helpful?
1 Thank RonStevens
GMLBV, General Manager at Sheraton Lake Buena Vista Resort, responded to this review

Dear RonStevens, Thank you for staying with us and your recent Trip Advisor posting. I appreciate your comments both positive and constructive. All resorts inside of the Lake Buena Vista area do a charge a resort and parking fee. I am certain that you will find ours to be very competitive within the local market. We do offer secure parking,... More 

Miami, Florida
1 review
5 of 5 stars Reviewed November 6, 2014

Good Location, Great Service, Nice Rooms and Reasonable Price, love the Expresso Shop at the Lobby, Gym and Pool. Special Thanks to Kenzo at the front desk, She help streithening the mess we had with our group reservations, always with a Big Smile, Courtesy and Professionalism, She singlehandedly made our group stay 5 STARS!.

Helpful?
Thank Enrique P
GMLBV, General Manager at Sheraton Lake Buena Vista Resort, responded to this review

Dear Enrique P, Thank you for staying with us and your recent Trip Advisor posting. I am glad to lern that you enjoyed your stay and really appreciate the kind words regarding Kenzo. I will share your comments with Kenzo and her team mates. If ever your travels take you back to Orlando we would love to be of service... More 

Bronx, New York, United States
1 review
5 of 5 stars Reviewed November 6, 2014

The hotel is very nice.beautiful pools and at night there is a fabulous firepit where you can make smores.rooms are very nice and the main building overlooking pool is a beautiful view.the valet staff is great.friendly and very helpful.espescially michael de simone,eric and michael.the restaurant zest was fabulous for dinner.

Helpful?
Thank Carol F
GMLBV, General Manager at Sheraton Lake Buena Vista Resort, responded to this review

Dear Carol F, Thank you for staying with us and your recent Trip Advisor posting. I am glad to lern that you enjoyed your stay and really appreciate the kind words regarding Michael and Eric. I will share your comments with Eric and Michael and her team mates. If ever your travels take you back to Orlando we would love... More 

34953
Level Contributor
34 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
3 of 5 stars Reviewed November 5, 2014 via mobile

Really liked the disney movies played at the pool. Cool slide. The rooms are updated in a retro style. Try to get a room in the main building the other buildings elevators are sketchy. The spa is absolutely fabulous, great locker rooms, and relax rooms, etc. The staff is friendly. Next time we will park literally 30 feet from the... More 

Helpful?
Thank flgal26
GMLBV, General Manager at Sheraton Lake Buena Vista Resort, responded to this review

Dear flgal26, thank you for staying with us and your recent Trip Advisor posting. I appreciate your comments and will certainly share them with our team. The resort fee does include the water, coffee amenities and WiFi. I think you will find that our resort fee is very competitive in the local market. If ever your travels take you back... More 

usa
Level Contributor
136 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed November 5, 2014

I got a great rate ($84) and as an SPG Platinum member got free wifi and parking, a great full buffet breakfast and the resort charge waived. The high floor room was quiet and comfortable. There are a lot of easily walkable restaurants and the highway, shopping and Disney are pretty close. Shop for rates, they can vary a lot.

Helpful?
Thank skibeach19
GMLBV, General Manager at Sheraton Lake Buena Vista Resort, responded to this review

Dear skibeach19, Thank you for staying with us and your recent Trip Advisor posting. I am glad to learn that you enjoyed the resort. I will certainly share your comments with the rest of the team. If ever your travels take you back to Orlando we would love to be of service to you again. Respectfully, Mark Politte General Manager More 

Johns Creek, Georgia
Level Contributor
63 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 stars Reviewed November 4, 2014

We booked this hotel last minute through Priceline. Although Priceline states that this hotel is in Downtown Disney, the Sheraton Lake Buena Vista does not fall within their Downtown Disney Grid (other side of highway.) Don't get confused, there are specific hotels for Downtown Disney, this is not one of them. Upon arriving, the valet greeted us and we checked... More 

Helpful?
Thank hixonac
GMLBV, General Manager at Sheraton Lake Buena Vista Resort, responded to this review

Dear hixonac, Thank you for staying with us and your recent Trip Advisor posting. I appreciate your comments both positive and constructive. I will certainly share you comments with the rest of the team and we will utilize to improve. If ever your travels take you back to Orlando we would love to be of service to you again. Respectfully,... More 

Columbia, SC
Level Contributor
25 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed November 4, 2014

We stayed here in October during a Disney trip. The rooms are clean and functional. I actually appreciated the sink just inside the door -- it had loads of counter space. Beds were comfy. Air-conditioning unit is incredibly loud. Once it was going it was fine -- a steady white noise -- but the cycling on and off was very... More 

Helpful?
Thank lmwsc
GMLBV, General Manager at Sheraton Lake Buena Vista Resort, responded to this review

Dear Imwsc, Thank you for staying with us and your recent Trip Advisor posting. I am glad to learn that you enjoyed your stay. I am of appreciation for your comments both positive and constructive. I will certainly share your comments with the rest of the team and we will utilize to improve. If ever your travels take you back... More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed November 4, 2014

Every year, our family saves our SPG rewards points so we can stay at Sheraton Lake Buena Vista!We are never disappointed with the service we receive. The staff is very helpful, and the location is perfect for visiting Walt Disney World! We did have one instance of finding a stained pillow case, but the staff sent someone to our room... More 

Helpful?
Thank Rachael C
GMLBV, General Manager at Sheraton Lake Buena Vista Resort, responded to this review

Dear Rachel C, Thank you for staying with us and your recent Trip Advisor posting. I am glad to learn that you enjoyed your stay. I apologize about the stained pillow case. Housekeeping is very important to us, as I am sure it is for everyone. I will certainly share this with our Executive Housekeeper for follow up. If ever... More 

Denver, Colorado
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed November 3, 2014

This hotel is a mix of a lot of great things. If you're going to Disney it's perfect without Disney prices and it has free transportation to all 4 Disney parks. It's right off I-4 so if you want to see more of Orlando you are conveniently located to go anywhere...even the beach areas for less than an hours drive.... More 

Helpful?
Thank Gene930
GMLBV, General Manager at Sheraton Lake Buena Vista Resort, responded to this review

Dear Gene930, Thank you for staying with us and your recent Trip Advisor posting. I am glad to learn that you enjoyed your stay. We really appreciate our SPG members and thank you for your kind words regarding Liz. She is absolutely wonderful and I will share your comments with her and her team members. If ever your travels take... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Spa
GreenPartner Learn More
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located just a few blocks from the Downtown Disney entrance to Walt Disney World Resort, our Orlando Resort features a full service spa, family suites, two pools, kids activities, complimentary Wi-Fi, and free transportation to all Disney Theme Parks. ... more   less 

Additional Information about Sheraton Lake Buena Vista Resort

Address: 12205 S Apopka Vineland Rd, Orlando, FL 32836-6804
Location: United States > Florida > Central Florida > Orlando
Price Range: $124 - $212 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Lake Buena Vista Resort 4*
Number of rooms: 490
Reservation Options:
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Also Known As:
Sheraton Safari Orlando
Sheraton Orlando
Orlando Sheraton
Sheraton Safari Hotel
Hotel Style:
#30 Spa Hotel in Orlando
#48 Luxury Hotel in Orlando
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