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Sheraton Lake Buena Vista Resort

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Traveler (502)
Room & Suite (203)
Pool & Beach (111)
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Overview
  • Excellent26%
  • Very good37%
  • Average21%
  • Poor9%
  • Terrible7%
Travelers talk about
“pool area”(179 reviews)
“spg points”(24 reviews)
“spg member”(20 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
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Rooms
Jun 3Jun 4
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,815)
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521 - 525 of 1,587 reviews
Reviewed January 25, 2016

Maybe this is my fault for trying to get a 4 star hotel at a lower price by going through Priceline....BUT, I typed in a slightly lower price then what is expected in the area for a REAL 4 star hotel. If you use Priceline...More

9  Thank Alex R
Response from Haley K, Manager at Sheraton Lake Buena Vista ResortResponded November 7, 2016

Alexandra R, I am sorry that you did not enjoy your time with us, and that your expectations of our property were not met. We are on older set property but are always working to make enhancements to our facilities. I apologize that you were...More

Reviewed January 23, 2016 via mobile

Better than expected! Large spacious room and very well maintained. It's worth the extra money to stay at a four+ star over a three star. Fantastic swimming pools with warm water! Great stay and very courteous employees. Two large flat screen TV's, microwave and smaller...More

Thank larry f
Response from Haley K, Manager at Sheraton Lake Buena Vista ResortResponded November 7, 2016

Larry F, We thank you for your review. It pleases us that you enjoyed all that we had to offer, and that our staff was able to add to the experience. We would love to have you back at The Sheraton Lake Buena Vista Resort...More

Reviewed January 23, 2016

I stayed here from January 16-20, 2016 to visit Universal Studios. The room was very clean and the beds were exceptionally comfortable. The plumbing functioned properly and although the decor was a little dated it passed. PROBLEM 1: The location of the room near a...More

5  Thank BubblyBarracuda
Response from Haley K, Manager at Sheraton Lake Buena Vista ResortResponded November 7, 2016

Bubblybarracuda, I am glad that your room accommodations were to your liking. Our beds in fact are quite comfortable. Please allow me to apologize for the discrepancies that occurred while you were with us. It is never our intention to mislead our guests regarding what...More

Reviewed January 23, 2016

This "resort" is more like an oversized motel that one would find at the side of a rural interstate. The rooms are comfortable, but worn and dated, the center courtyard is jammed with swimming pools, a hot tub, and endless kids running around. But my...More

5  Thank Thesportsroadtrip
Response from Haley K, Manager at Sheraton Lake Buena Vista ResortResponded November 7, 2016

Thesportsroadtrip, I am sorry to hear that your expectations of our property were not met. We are an older set property, but underwent a renovation a few years ago. I apologize for the inconvenience of using your room key to access our facilities and elevators,...More

Reviewed January 23, 2016 via mobile

Two words we don't get to use a whole lot when staying at hotels....Perfect Stay.....was only going to stay here one night but was so impressed , we stayed two. First off when we checked in Michael at front desks was Wonderful ! Very friendly...More

Thank DArdofSC
Response from Haley K, Manager at Sheraton Lake Buena Vista ResortResponded November 7, 2016

DArdofSC, We are so pleased that The Sheraton Lake Buena Vista was able to exceed your expectations and provide you with a wonderful overall experience! It is fantastic to hear that our staff is going above and beyond to make our guest's experiences memorable, I...More

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Restaurant
Room Service
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Pool
Hotel Amenities
Room Service
Meeting Rooms
Business Center with Internet Access
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Breakfast Available
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Pool
Heated pool
Outdoor pool
Details
Price range
$112 - $250 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#28 Spa Hotel in Orlando
#55 Luxury Hotel in Orlando
Room types
Suites, Family Rooms, Non-Smoking Rooms
Details
Price range
$112 - $250 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#28 Spa Hotel in Orlando
#55 Luxury Hotel in Orlando
Room types
Suites, Family Rooms, Non-Smoking Rooms
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Traveler (502)
Room & Suite (203)
Pool & Beach (111)
Dining (23)
Amenities (25)
Business Center & Event Rooms (7)
Family and Play Areas (4)
Questions & Answers
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Nicole H
April 9, 2018|
AnswerShow all 4 answers
Response from John G | Reviewed this property |
The activates at the pool were coordinated by an entertainment liaison (as stated above, after 2PM). Some of the activities included, balloon toss, water slide race, basketball toss. The children around the pool seemed to... More
3
Votes
marbeecou
March 25, 2018|
AnswerShow all 6 answers
Response from Jason C | Reviewed this property |
Yes similar to Disney’s busses.
1
Vote
aprilanderson11
February 24, 2018|
AnswerShow all 3 answers
Response from James B | Reviewed this property |
Unsure, but like most hotels it’s availability and if the cleaners have finished.
1
Vote
Room Tips
"Please tell housekeepers to knock before attempting to enter rooms for cleaning"
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"Pool side rooms are slightly louder, but worth the view."
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"Pool view room"
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"Don't Stay Here."
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