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Sheraton Lake Buena Vista Resort

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Sheraton Lake Buena Vista Resort
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1,410 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Lake Buena Vista Resort
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Showing 1,233: English reviews
Level Contributor
5 reviews
4 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

Rooms were clean, gym had proper equipments. Staff were polite and extremely co-operative. They have shuttle services to and from the parks. These shuttles will depart 5 minutes before their intended time, so beware! The pool was beautiful and perfect for the kids There is no free parking, there is a charge. There was a promotion from sheraton where they... More 

Helpful?
Thank Huzefa R
Cindy S, Manager at Sheraton Lake Buena Vista Resort, responded to this review

Dear Huzefa R; Thank you for your review of The Sheraton Lake Buena Vista Hotel and staying with us. We appreciate your comments about our staff. They love what they do! We are glad your kids enjoyed the pool and activities. Many guests mention how much their kids love our pools with the slide and all the fun activities our... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago via mobile

This is our favorite spot to stay every time we come to Orlando for Disney. We are currently staying at this hotel, and the front desk staff is very rude and has no clue what they are doing. Their previous staff, priority desk staff was so great, we ebjoyed our stay here every time. This time was horrible. We travel... More 

Helpful?
2 Thank Shahlo M
Cindy S, Manager at Sheraton Lake Buena Vista Resort, responded to this review

Dear C. Mercier; I am so sorry that we disappointed you during this stay. I will review your issues with the Front Desk Manager on what occurred during your check in process. As you know this is not typical of this hotel to give such service, I do hope you will give us another chance to show you the service... More 

Houston, Texas
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

Great location. There on Business. No noticeable concerns. I enjoyed the Poolside relaxation and beverages. The location is walking distance to food and gift shops. Everything I needed was at my fingertips. The rooms were nice, but a tad warm at times.

Helpful?
Thank bceaser2
Cindy S, Manager at Sheraton Lake Buena Vista Resort, responded to this review

Dear bceaser2; Thank you for your review of The Sheraton Lake Buena Vista Hotel. We are glad you stayed with us! We do have a great location if your here on business or vacation. We are sorry to hear your room wasn’t up to temperature but was still nice for you. Yes we are at a central location with easy... More 

FL
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 5 weeks ago

This hotel has an outstanding family room for a few extra dollars. Definitely a must if you are with children. Very friendly to Spg members. The breakfast buffet is expensive but good. The bartender at the cocktail lounge makes some mean drinks.The lounge food is not bad either. They have a kids pool, a pool with a slide and a... More 

Helpful?
Thank MannyFL
Cindy S, Manager at Sheraton Lake Buena Vista Resort, responded to this review

MannyFL Thank you MannyFL for being a Starwood Preferred member and your review for the Sheraton Lake Buena Vista Hotel. Glad to hear you enjoyed our “mean drinks” at the cocktail lounge, I will be sure to let our bartenders know so they can keep up the great work. Our fire-pit and game area are a crowd pleaser, glad it... More 

Southgate, Michigan
Level Contributor
26 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Had a great stay and visit to the area made wonderfully possible by the team here. The property has amazing pet friendly rooms. Ours had a front and back door as well as NO CARPETING! this made it much cooler for our furry family member and a little safer should there have been an accident. the staff spoiled our furbaby... More 

Helpful?
Thank marysia14
Cindy S, Manager at Sheraton Lake Buena Vista Resort, responded to this review

Marysia14 Thank you Traveler for the great review for the Sheraton Lake Buena Vista Hotel. We are a pet friendly hotel and cater to the pets that come to our hotel. We are glad that you and you fury family member enjoyed your time with. Hope to see you back soon. Cindy More 

Doha, Qatar
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed July 15, 2016 via mobile

Check-in seemed to take longer than necessary, then found out was related to the incentives and invitation to a timeshare presentation! First evening, disastrous trip to the on-site restaurant, Zimmies. It wasn't busy, but our poor waitress had been working all day and had said it had been busy. We waited longer than necessary for food, and when it did... More 

Helpful?
Thank FizzicJim
Clearwater, Florida
Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed July 14, 2016

Stayed here for the 5th time back in April for my birthday. We had 3 rooms booked together to visit Disney for my birthday. The hotel itself is in a great location right outside the downtown Disney gate and is very modern, spacious and clean. The buildings form a large courtyard in the center with 2 pools including a slide... More 

Helpful?
Thank April C
Cindy S, Manager at Sheraton Lake Buena Vista Resort, responded to this review

April C Thank you April for a 5 Owl review for The Sheraton Lake Buena Vista Resort. We are definitely at a central location with easy access to Disney, The Outlet Malls and the many restaurants around us. Glad to hear you enjoy our two beautiful pools and the fun activities our pool staff had for the kids. Our Food... More 

Fort Lauderdale, Florida
Level Contributor
39 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 13, 2016

Rooms are clean, plenty of closet space, beds comfortable. Pools are right next to each other. One for swimming and one for water volleyball & basketball with a water feature. Parking was a little difficult when hotel is full. Valet parked car for no extra fee. There is a fee for self parking and a resort fee.

Helpful?
1 Thank Dawn B
Cindy S, Manager at Sheraton Lake Buena Vista Resort, responded to this review

Dear Dawn: Thank you for a 5 Owl review for the Sheraton Lake Buena Hotel and their Team! I have let housekeeping know you liked your clean room. Our two pools are amazing, glad you enjoyed your time here. Please come back and see us soon. Wayneeta More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed July 13, 2016 via mobile

Late pool hours, which is fine, but they do not police and very rowdy people yelling abs screaming. Called front desk 5 times abs nothing was done. Hard to get a3 abs 5 year old to sleep with people screaming outside room. Very disappointed since room and pool where very nice. On top of nightly rate there is 15 dollars... More 

Helpful?
1 Thank brian l
Saratoga, California
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed July 13, 2016 via mobile

Be careful if you want to book this hotel. This is absolutely NOT a 4 stars hotel. The air conditioning is louder than the low class airplane. The room is small and dated. The front staffs are incompetent, slow, and not friendly. If you're unfortunately booked and paid as I did, try to stay away from Tower 3 unless you... More 

Helpful?
Thank MyLinh1105
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
  • Spa
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located just a few blocks from the Downtown Disney entrance to Walt Disney World Resort, our Orlando Resort features a full service spa, family suites, two pools, kids activities, complimentary Wi-Fi, and free transportation to all Disney Theme Parks. ... more   less 

Additional Information about Sheraton Lake Buena Vista Resort

Address: 12205 S Apopka Vineland Rd, Orlando, FL 32836-6804
Location: United States > Florida > Central Florida > Orlando
Price Range: $105 - $201 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Lake Buena Vista Resort 4*
Number of rooms: 490
Reservation Options:
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Also Known As:
Sheraton Safari Orlando
Sheraton Orlando
Orlando Sheraton
Sheraton Safari Hotel
Hotel Style:
#30 Spa Hotel in Orlando
#46 Luxury Hotel in Orlando
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