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Sheraton Vistana Resort Villas, Lake Buena Vista/Orlando

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8800 Vistana Centre Drive, Orlando, FL 32821-6353
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Travel safe during COVID-19
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 03/03/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Sheraton Vistana Resort Villas, Lake Buena Vista/Orlando
Updated 03/03/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#104 of 383 hotels in Orlando
Location
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Service
Value
Travelers' Choice
GreenLeaders Gold level
Make your family vacation extraordinary at Sheraton Vistana Resort Villas, Lake Buena Vista/Orlando. Located in Orlando, Florida, our resort offers a shuttle to Walt Disney World® Resort, SeaWorld® Orlando and Universal Orlando Resort™. Lounge by one of the many outdoor pools, grab a bite at one of the on-site restaurants or bars, maintain your fitness routine in the fitness center or enjoy a picnic at the resort's BBQ and grill area. After a fun-filled day, settle into spacious one- and two-bedroom premium villas with fully equipped kitchens or kitchenettes, washer/dryers and complimentary Wi-Fi.
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Room & Suite (1,477)1,477
Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Game room
Indoor play area for children
Electric vehicle charging station
Parking
Wifi
Hot tub
Pool / beach towels
Outdoor pool
Heated pool
Fence around pool
Sauna
Coffee shop
Restaurant
Breakfast available
Snack bar
Poolside bar
Tennis court
Evening entertainment
Table tennis
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
24-hour security
BBQ facilities
Baggage storage
Concierge
Convenience store
Gift shop
Non-smoking hotel
Picnic area
Shops
Sun loungers / beach chairs
Sun umbrellas
ATM on site
24-hour front desk
Clothes dryer
Dry cleaning
Self-serve laundry
Washing machine
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Room features
Air conditioning
Additional bathroom
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Private balcony
Safe
Separate living room
Sofa
Telephone
Iron
Private bathrooms
Wake-up service / alarm clock
Kitchenette
Dishwasher
Microwave
Oven
Refrigerator
Stovetop
Kitchenware
Flatscreen TV
Radio
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Centrally Located
Languages Spoken
English, Spanish
Hotel links
Special Offer:Save 20% this spring
9,644Reviews845Q+A100Room tips
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will h wrote a review Apr 9
Shorewood, Illinois68 contributions14 helpful votes
My wife and I along with our friends just spent a week at the Sheraton Vistana Resort at 8800 Vistana Centre Drive, Needless to say we were disappointed due to a number of issues. The facilities themselves were very nice , but the lack of amenities and other problems more than offset the unit itself to where even an average rating was generous on our part. Here are the issues and problems we faced: 1.The bedsheet on the one of the double beds was bloody. 2.The bedsheet on the king bed was torn 3.Only one small bathroom soap and one wash cloth was provided for each bathroom, 4.No dishwashing liquid or laundry detergent was provided 5.Late in our stay we realized there was no broom 6.The vacuum cleaner canister was very full and needed to be emptied, which I did. Even with a cleaner canister, it still wouldn't pick up the pieces of a glass that had shattered 7. There were no frying pans 8. A swimming pool was right outside our residence , but it was comparitively small and it was therefore very difficult to secure poolside seating. The amenity issues we brought up throughout our stay were quickly addressed . However a rear door key access issue took 3 days to resolve. The electronic keys to our sunroom access into our residence from the pool didn't work that afternoon, though they did work on our other door. We went to the reception area to advise of the problem and were treated rudely .The agent curtly said we probably caused the key issue because of the way we were storing our keys, like near our cell phone etc. The new set of keys that were provided didn't work on either door when we returned to our residence. I went back to the reception area and was advised that security would let us in and an engineer would look at the rear door entry box.. Security arrived immediately and we got back inside our unit An engineer arrived shortly thereafter and advised the entire rear entry key box needed to be replaced, which he did. A security agent was supposed to follow shortly to recalibrate the new key box . No security agent showed up that day/evening. The next day I returned to the reception area and asked for the manager. Elijah addressed my pending amenity needs and was very apologetic that the key issue was still unresolved. As an accommodation to all of our problems , Elijah, on day #2 of our rear door problem, gave us an extra 4 hours to check out on our last day and it was very welcome to have the extra time. Another engineer was sent , however, he couldn't fix the key problem himself. The promised security agent didn't come either. I called Elijah on day #3 of our key issue and he was surprised the situation was still unsettled. It wasn't until the 3rd day now, that both an engineer and a security expert came together, again per my request, and they once again replaced the entire rear door key box and our keys finally worked on both doors, YEAH. It was a long drawn out process. Our stay was a real mixed bag and disappointing on too many issues. They did get resolved and we did receive a nice accommodation, however, these kind of things should not be happening at a resort like Vistana.
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Date of stay: March 2021
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Room Tip: Not all units have elevators
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Ready2Go2021 wrote a review Apr 9
1 contribution
Magical visit to Orlando and we enjoyed every moment of our stay at the Sheraton Vistana Resort!! It was such a great property! Resort activities, swimming pools, the market and on-site restaurants were so convenient with top notch service! We absolutely loved spending the week visiting all that Orlando had to offer along with great friends! We can't wait to return to this destination!
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Review collected in partnership with RCI
Date of stay: March 2021
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Matthew L wrote a review Apr 9
Macomb, Michigan219 contributions103 helpful votes
We stayed in a 2 bedroom, “renovated” condo. Very spacious, kitchen, living room, eating area, master bedroom with bath/shower/sink and a makeup area with second sink. Second bedroom with two full beds and it’s own bath. Nicely decorated with comfortable furniture/beds/pillows. You get a “starter kit” with 2 garbage bags kitchen soap, laundry/dishwasher detergent and coffee. We had to buy extra garbage bags and coffee/filters (basket style). It’s our understanding that staffing is an issue everywhere so they do not offer housekeeping services at this time. If you need something, you have to call. The grounds are very nice, several great pools. Only some restaurants are open. Nice place.
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Date of stay: April 2021Trip type: Traveled with family
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Sightseer676103 wrote a review Apr 8
Canton, Michigan1 contribution
This week we stayed at the Sheraton Vistana Resort Villas. We checked out at 7am to catch our flight back home. Within 3hrs of us checking out, I was contacted 3 times by the Shearton security staff informing me that they found my cars in the room safe. By that time we hadn’t even reached airport long term parking at DTW. Within 24hrs the security team had already validated our stay in that particular villa, and has already packaged my car keys for me to receive via 2 day mail. I’ve never left any articles behind in a hotel before, so it was a scary moment for me. Great security service by Shearton Vistana Resort Villas. A safe place to be.
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Date of stay: April 2021Trip type: Traveled with family
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Chris H wrote a review Apr 6
4 contributions3 helpful votes
We checked in on a Saturday night, there was no bedding for one of the beds. We called, it took 3.5 hours to get a pillows and a sheet. It is now 4 days later, we still do not have a comforter and have been promised several times we would get one. We are now checking out and making other accommodations. They are charging us in full for the days we have stayed here. In addition after being told we did not want to attend the time share presentation (which was not part of the deal), they have called on 2 mornings in the early a.m. waking me up and asking if I was going to attend. I did not plan my vacation to manage problems that do not seem important for them to resolve.
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Date of stay: April 2021Trip type: Traveled with family
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PRICE RANGE
$125 - $266 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sheraton orlando, sheraton vistana orlando, vistana resort orlando, sheraton vistana resort lake buena vista, sheraton vistana resort florida, sheraton vistana resort orlando florida, orlando sheraton, sheraton vistana florida, sheratons vistana resort
LOCATION
United StatesFloridaCentral FloridaOrlando
NUMBER OF ROOMS
1682
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Frequently Asked Questions about Sheraton Vistana Resort Villas, Lake Buena Vista/Orlando
Which popular attractions are close to Sheraton Vistana Resort Villas, Lake Buena Vista/Orlando?
Nearby attractions include World of Disney (0.7 miles), The LEGO Store (0.7 miles), and Hawaiian Rumble Adventure Golf (0.2 miles).
What are some of the property amenities at Sheraton Vistana Resort Villas, Lake Buena Vista/Orlando?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Sheraton Vistana Resort Villas, Lake Buena Vista/Orlando?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Sheraton Vistana Resort Villas, Lake Buena Vista/Orlando?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Sheraton Vistana Resort Villas, Lake Buena Vista/Orlando?
Yes, free parking is available to guests.
What are some restaurants close to Sheraton Vistana Resort Villas, Lake Buena Vista/Orlando?
Conveniently located restaurants include Amorette's Patisserie, Chick-fil-A, and Earl of Sandwich.
Are there opportunities to exercise at Sheraton Vistana Resort Villas, Lake Buena Vista/Orlando?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Are any cleaning services offered at Sheraton Vistana Resort Villas, Lake Buena Vista/Orlando?
Yes, dry cleaning and self serve laundry are offered to guests.
Does Sheraton Vistana Resort Villas, Lake Buena Vista/Orlando offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Sheraton Vistana Resort Villas, Lake Buena Vista/Orlando?
The staff speaks multiple languages, including English and Spanish.
Does Sheraton Vistana Resort Villas, Lake Buena Vista/Orlando have any great views?
Yes, guests often enjoy the lake view available here.