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Sheraton Vistana Resort - Lake Buena Vista

#50 of 338 Hotels in Orlando
Certificate of Excellence
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Sheraton Vistana Resort - Lake Buena Vista
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5,378 Reviews from our TripAdvisor Community

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Showing 4,237: English reviews
Chicago, Illinois
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed yesterday NEW

My unit was fine as I was traveling by myself. But, it could have used some updating. I was clean and the staff were very helpful and nice. Had a few very good meals (even the buffet lunches we were served outside of our meeting rooms were excellent) and the walk to beach (and the beach itself) is very nice.... More 

Helpful?
Thank utsa26
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW via mobile

Have been staying here the last 5 years and Always love the experience of it i spend most of my time at the tiki bar love the nachos and smoothies but this year i had a small issue nothing major not worth mentioning but thanks to glen and monica and the staff here my problem was fixed immediately because they... More 

Helpful?
Thank Kevin W
Clinton WA
Level Contributor
138 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
2 of 5 stars Reviewed yesterday NEW

This property is huge and there is serious confusion when you check in. I was staying as a hotel guest not as a time-share guest. When I asked for more shampoo they gave me flack as they told me I only get it at check in which I argued. Then I had to extend my stay due to a family... More 

Helpful?
Thank LilysMum0723
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW via mobile

The resort exceeded all expectations! It was beautiful and we thoroughly enjoyed Christmas in Orlando! I'd encourage anyone to book here...we'll definitely be back and will hopefully purchase timeshare there!

Helpful?
1 Thank Shaybri21
das51, Guest Relations Manager at Sheraton Vistana Resort - Lake Buena Vista, responded to this review

It is a delight to read about your wonderful experience at the Sheraton Vistana Resort. We are glad you have arrived here safely, and we thank you for expressing your views and opinions. We are pleased to learn that our team have met your expectations. We look forward to host you again this Christmas. Thank you again for sharing this... More 

Sao Paulo, SP
Level Contributor
98 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
2 of 5 stars Reviewed 2 days ago NEW via mobile

the location of this hotel is great, but being a sheraton leaves much to be desired, the wrong team prepared to meet, especially in the booking industry. recently underwent a renovation, but still has much to do in it, it was more like as a camouflage than a same reform.

Helpful?
Thank PollianaAN
das51, Guest Relations Manager at Sheraton Vistana Resort - Lake Buena Vista, responded to this review

Many thanks for taking the time to share your expressions and opinions of the Sheraton Vistana Resort. We are truly sorry to learn that your expectations were not met during your recent stay. Our goal is to ensure our guests feel special, enjoy a safe and comfortable time, while relaxing and creating memories. Our loyal owners take pride in their... More 

Atlanta, Georgia
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

This resort was extremely big, hard to navigate and truly unimpressive. Staff had absolutely no clue what was going on. If you asked the same question twice; to got a different answer each time. Staff was professional and extremely nice. Just was clueless. I called because I had a TV with no signal. TV was out for two days. I... More 

Helpful?
Thank Eva J
das51, Guest Relations Manager at Sheraton Vistana Resort - Lake Buena Vista, responded to this review

Thank you for taking the time to write and share your views, expressions and opinion about the Sheraton Vistana Resort. We appreciate your feedback to Trip Advisor also. Your comments are valuable as they were already escalated to the Management Team for awareness and focus. We are very sorry to disappoint you this year with the enhanced Resort Map which... More 

Selden, New York
Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My family and I stayed here in July 2016 for a week and loved it! The thing that we loved most was there is plenty of beds for the 6 of us and plenty of seating by the pool. It is also very close to the parks, not quite as close as if you were staying at say a disney... More 

Helpful?
Thank Lenny V
das51, Guest Relations Manager at Sheraton Vistana Resort - Lake Buena Vista, responded to this review

It is a delight to read about your wonderful experience at the Sheraton Vistana Resort. We are glad you have arrived here safely, and we thank you for expressing your views and opinions. Your positive and valuable comments were already escalated to the Management Team who will share your praises and accolades. Thank you again for sharing this recommendation, we... More 

Level Contributor
21 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 3 days ago NEW via mobile

Went to stay for two nights but ended up staying only one night. Such a horrible place, people were drinking and smoking in the pool, had to take the car everywhere within the hotel area, villa is not a villa but a room in an impersonal building. Went as family, three kids and two adults. Not recommended. Only good thing... More 

Helpful?
Thank Saradarl
das51, Guest Relations Manager at Sheraton Vistana Resort - Lake Buena Vista, responded to this review

We thank you for taking the time to write and share your experience with Trip Advisor. Your comments and feedback are not the typical service we offer at the prestigious family-style Sheraton Vistana Resort. We are very sorry to learn about the "isolated comments" you experienced at the pools - smoking and drinking are prohibited! We want to express our... More 

Tampa, Florida
Level Contributor
38 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Stayed here to kick the summer off with some fun for the kids. Checkin was a bit tedious and they tried to lock us into a timeshare tour. Loved the 2 BR/2 bath which gave us lots of space! Enjoyed swimming in all the pools except the main one with pirate slide etc (it was dirty and crowded!!) The others... More 

Helpful?
Thank 4Traveljunkies_99
Chesapeake, Virginia
Level Contributor
116 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed 3 days ago NEW via mobile

I was not impressed with this hotel. It was too large and hard to navigate around. My room key did not open the gate after a day and was difficult to use on my door, and housekeeping dropped my trash on the floor when they left and I came back to see it on the floor of my room. They... More 

Helpful?
Thank turtleprz
das51, Guest Relations Manager at Sheraton Vistana Resort - Lake Buena Vista, responded to this review

Many thanks for taking the time to write and share your views, impressions and opinions with Trip Advisor. Your comments surrounding your check in experience is not our typical process. We thank you for your patience and understanding while other guests (who may be new) were seeking information about the resort, which may pose as a "slow" check in process.... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Center with Gym / Workout Room
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
  • Suites
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Business Center with Internet Access
Official Description (provided by the hotel)
Each villa features like-home amenities and special touches, such as fully-equipped kitchens, washers and dryers, separate living and dining areas, and complimentary Wi-Fi. The resort is close to theme parks, exceptional golf and world-famous beaches. ... more   less 

Additional Information about Sheraton Vistana Resort - Lake Buena Vista

Address: 8800 Vistana Centre Drive, Orlando, FL 32821
Location: United States > Florida > Central Florida > Orlando
Price Range: $136 - $414 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Vistana Resort - Lake Buena Vista 3.5*
Number of rooms: 1682
Reservation Options:
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Also Known As:
Sheraton Orlando
Sheraton Vistana Orlando
Vistana Resort Orlando
Sheraton Vistana Resort Lake Buena Vista
Sheraton Vistana Resort Florida
Sheraton Vistana Resort Orlando Florida
Orlando Sheraton
Sheraton Vistana Florida
Sheratons Vistana Resort
Hotel Style:
#45 Family Hotel in Orlando
#50 Romantic Hotel in Orlando
#95 Business Hotel in Orlando
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