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Holiday Inn Resort Orlando-Lake Buena Vista

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#110 of 338 Hotels in Orlando
Certificate of Excellence
GreenLeadersGold level
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Holiday Inn Resort Orlando-Lake Buena Vista
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1,476 Reviews from our TripAdvisor Community

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Showing 1,218: English reviews
Salt Lake City, Utah
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed April 10, 2014

The first night we were sent to a room in the older part of the hotel and it was the worst room I've stayed in. There were a number of broken items like the lock on the door, the alarm clock and a loose board hanging over the exposed pipes. The furniture was old and damaged. The renovations were done... More 

Helpful?
1 Thank Duckgirl78
Keith D, Public Relations Manager at Holiday Inn Resort Orlando-Lake Buena Vista, responded to this review

Dear Duckgirl78: Thank you for taking the time to let us know about your recent stay. Please accept our apology for the unacceptable conditions that you found in your first room. We are very happy that the staff was able to move you over to a more comfortable room the following day. Your comments have been forwarded to the Housekeeping... More 

Rochester, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed April 9, 2014 via mobile

It calls itself a resort but to me a resort should have more than one choice of eating place. Applebees is located right next to hotel and it is this that lets Holiday Inn down. The staff at Applebees are good at evening meal times but at breakfast that is a different story. It seems that they get confused if... More 

Helpful?
1 Thank 1971rmw
IHGCare, Guest Relations Manager at Holiday Inn Resort Orlando-Lake Buena Vista, responded to this review

Dear 1971rmw, Thank you for leaving a comprehensive review, highlighting not only the bad but also the good points of your stay. It is lovely to hear you found our hotel clean and the beds comfortable. However, we regret letting you down on some aspects of your stay. I am truly sorry for the noise challenges you experienced while staying... More 

Fort Lauderdale, Florida
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed April 9, 2014

Checked into hotel knowing it was a pet friendly hotel that we booked on Priceline. We left the dog in the room for an hour to go down to the restaurant to eat, and came back to a security guard standing outside the door, and what sounded like pounding coming from inside our room (note our dog is 4 pounds).... More 

Helpful?
7 Thank fortlaudysunshine
Keith D, Public Relations Manager at Holiday Inn Resort Orlando-Lake Buena Vista, responded to this review

Dear fortlaudysunshine: Thank you so much for letting us know about your recent stay. Please accept our apologies again for the situation that occurred during your stay. I appreciate the time you took in addition to follow up and can assure you that the concerns discussed have been addressed. Look forward to your next visit! Best Regards, Keith D. More 

Kalama Washington
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed April 8, 2014 via mobile

We stayed April 1-4 and were impressed with our room. It was very clean, well maintained, and very quite. The beds were very comfortable and we slept well. The pool area was very nice and after walking all day the spa felt great. The lobby is very inviting and clean and they have a nice game room and a little... More 

Helpful?
2 Thank dtthomps
Cocoa Beach, Florida
Level Contributor
60 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed April 8, 2014

From the front desk folks to the valet parkers and other hotel staff, we were treated very well. I had some problems with my on-line booking and the front desk handled every problem with fantastic professionalism, patience and care. The valet, Miguel Ortiz was very helpful, the bar tender at the Tiki bar poolside gave us service above and beyond,... More 

Helpful?
Thank the-velvet-elvis
Marietta, Georgia
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed April 5, 2014

We stayed in a kids suite room for one night, it was spacious and clean. The pool was heated, large, and fun with a splash playground next to it. The hotel smelled new and appeared to be well maintained. We would stay here again.

Helpful?
1 Thank welik2eat
Atlanta, GA
Level Contributor
44 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
3 of 5 stars Reviewed April 3, 2014

We had driven 7 hours and were excited to check in. We pulled up and were greeted at the car by a very friendly woman. She immediately made us feel very welcomed. Then I walked in to check in and did not receive the same warm greeting. The young girl had no personality and was very short. It definitely ruined... More 

Helpful?
2 Thank jagdonald
IHGCare, Guest Relations Manager at Holiday Inn Resort Orlando-Lake Buena Vista, responded to this review

Dear jagdonald, Thank you for taking the time to express your thoughts and concerns. I am pleased to know that the room accommodations and condition of the facilities on site met your standards. However, please accept my apologies if the level of service received was sub standard. We take all reviews negative or positive very seriously and your comments will... More 

Oceanside, California, United States
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed April 1, 2014 via mobile

Upon our arrival, they upgraded our room for free. They gave us a kid suite. The rooms were nice and clean. I did not care for the quality of the mattress. We received excellent service from the moment we arrived until the time we left. My son lost is jacket on the first day and his hat on the third... More 

Helpful?
1 Thank Tihesia P
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed March 31, 2014 via mobile

DO NOT STAY HERE. Unless you want to sleep in a pile of hair that is not your own, and discover random rubbish and bits of old food in your room. The elevators stink like smoke, the Aircon is so noisy, and the shower was mouldy. Had to shorten my 6 night stay to a 1 night stay. Wouldn't pay... More 

Helpful?
5 Thank Teagan J
IHGCare, Guest Relations Manager at Holiday Inn Resort Orlando-Lake Buena Vista, responded to this review

Dear Teagan J, First of all, thank you very much for your recent stay at our hotel. I am so sorry to see you did not enjoy your overall experience with us. We’d like to obtain some additional detail regarding your experience so we have sent you a private message. We hope to have the honor of serving you again... More 

Ludington, Michigan
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed March 30, 2014 via mobile

We had a double queen room on the 6th floor. Pros: Very spacious, very clean, larger hotel fridge, small microwave, comfortable mattress, a lot of kids there at the same time but it was quiet in our room. 6th floor cleaning staff were friendly. Cons: towels were nice but could be more plush for a "resort".

Helpful?
Thank PizzaDAction
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
GreenLeadersGold level
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
When you stay at the Holiday Inn Resort(R) Lake Buena Vista, you are so close to the entrance to Walt Disney World(R) Resort, you can almost feel the Magic! This official Disney Good Neighbor hotel is fresh from a multi-million dollar makeover, making it perfect for your visit to the Walt Disney World(R) area. Take advantage of scheduled shuttles to the Disney parks, Sea World(R), Universal Studios, Islands of Adventure, Orlando Premium Outlets shopping and the Orange County Convention Center! After a busy day, come back to spacious, generously-appointed accommodations. Choose King or Queen-size bedding with 37" HDTV televisions, high-speed Internet, refrigerator, microwave, granite top vanities and upgraded bath amenities. Families love our KidSuites, a room-within-a-room that lets kids enjoy their own space within their parents room. Relax at the expansive, tropically-landscaped outdoor sundeck with plenty of lounge chairs, oversize heated pool, Splash Pad and two whirlpool spas! There is plenty to do onsite including outdoor pool tables, giant checkers and chess, ping pong, fitness center and an arcade/game room. PLUS - a Daily Scheduled Activities and Movies program for kids and adults! Enjoy great dining at Applebees(R) located onsite, serving breakfast, lunch and dinner. Pinkys Market Place and Gift Shop is in the hotel lobby. Free high speed internet access helps you stay connected, and on-site meeting rooms are available for special events. Explore the Lake Buena Vista and Downtown Disney area's plentiful dining, shopping, nightly entertainment and picturesque setting. ... more   less 

Additional Information about Holiday Inn Resort Orlando-Lake Buena Vista

Address: 13351 State Road 535, Orlando, FL 32821-6228
Location: United States > Florida > Central Florida > Orlando
Price Range: $90 - $174 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Resort Orlando-Lake Buena Vista 3*
Number of rooms: 503
Reservation Options:
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Also Known As:
Holiday Inn Resort Lake Buena Vista Hotel Orlando
Holiday Inn Orlando
Holiday Inn Sunspree Orlando
Orlando Holiday Inn
Hotel Style:
#5 Green Hotel in Orlando
#24 Top resorts Hotel in Orlando
#90 Business Hotel in Orlando
#104 Family Hotel in Orlando
#115 Romantic Hotel in Orlando
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