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The Point Orlando Resort

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#27 of 333 Hotels in Orlando
Certificate of Excellence
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1 room 2 adults 0 children
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The Point Orlando Resort
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4,306 Reviews from our TripAdvisor Community

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Showing 3,758: English reviews
Morristown, New Jersey
Reviewed yesterday NEW

My husband and I just checked out of our stay at this resort. We are Disney annual pass holders so we have stayed at multiple Disney resorts. This resort and the reviews are misleading. The room housekeeping is abysmal. We literally had to call multiple times on one day for our room to be cleaned. When they did clean the...

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Helpful?
2Thank George S
Reviewed yesterday NEW

From the moment we walked in until we checked out we were pleased with our stay. The lobby is gorgeous and the staff is welcoming. The room was very clean and the size was great. We had booked an Executive Studio Suite for 3 nights through Expedia and got a great price. We had seen the other rooms after we...

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Thank Jessica G
Indiana
Reviewed yesterday NEW

I stayed here with my son, while we were vising Universal Orlando last summer. They have a shuttle to and from the park, that saves time and parking fees. We had a one bedroom suite with kitchen and balcony, for less than it would have cost to stay in a one room hotel on-site.

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1Thank Erin0287
Reviewed yesterday NEWvia mobile

Enjoyed our stay. Helpful staff, clean rooms and perfectly located to where we were going. Very close to universal studios and incredible restaurants. We even took a drive to Mt Dora which was just 35 minutes away.

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1Thank Rosa S
Reviewed 2 days ago NEWvia mobile

I would have given this hotel a 4, but I'm pretty sure they gave away our suite and we ended up in a standard room. The room was nice but I reserved a suite so was a bit disappointed. The room did have a fridge so that was nice. Good location for all the touristy stuff in Orlando. The signage...

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Helpful?
1Thank Allison S
Haping L, Guest Relations Manager at The Point Orlando Resort, responded to this review

Allison, thank you for sharing your feedback. We’re glad you found our location to be convenient for your needs. It’s great to know that the hot breakfast buffet served at the Barista was to your liking as well. We would like to offer our sincerest apologies for your unusual experience at check-in. Your feedback is important to us and please...

Reviewed 5 days ago NEW

I never write reviews but I had to come out and share my experience about this hotel for its quality, location and customer service. Check in was a smooth process and the room was well maintained and clean. I always check the rooms, corner to corner (even the bed), for cleanliness because that is a predetermination of how my stay...

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Helpful?
1Thank VALERIE A
Haping L, Guest Relations Manager at The Point Orlando Resort, responded to this review

Valerie, thank you for taking the time to share your experience with the TripAdvisor community! It’s excellent to know that you were satisfied with our convenient location and relaxing atmosphere. We’re very fortunate to have a team dedicated to providing superb service to our guests and it’s truly rewarding to hear that you were impressed with our staff. It was...

Pittsburgh, Pennsylvania
Reviewed 6 days ago NEW

My husband and I stayed at this resort for my 50th birthday. We didn't know what to expect but we're pleasantly surprised when we entered the lobby. It has a very fresh, modern look. Very bright and clean. The management team was onsite and working to improve the dining area. It was obvious that they have a high attention to...

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Helpful?
1Thank dkbetz24
Haping L, Guest Relations Manager at The Point Orlando Resort, responded to this review

We’re thankful that you chose to stay with us for your 50th birthday celebration. We’re delighted to hear that you liked the chic and contemporary décor of the lobby. Many guests enjoy the full size kitchen in the Grand One-Bedroom Suites and it’s excellent to see that you did too. The balcony is the perfect spot for relaxing and we’re...

Pittsburgh
Reviewed 6 days ago NEW

We arrived at the hotel at 12:30 p.m. (plane arrived early) and asked if we could check in. Bianca, told me that we could, but my earlier request for a poolview room could not be met. I had no problem with that because we were able to check in early and was offered a poolview room if we waited for...

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Helpful?
1Thank dontstayathome
Haping L, Guest Relations Manager at The Point Orlando Resort, responded to this review

We really appreciate your excellent review! Thank you for sharing your fabulous interactions with our front office team member. It’s great to know that she was very helpful at check-in. Our Housekeeping team works diligently to maintain our high standards of cleanliness and we appreciate you recognizing their efforts. Many guests tell us that our suites offer all the comforts...

Albertville, Alabama
Reviewed 6 days ago NEW

We recently stayed at The Point Orlando Resort and LOVED it. Due to our flight being canceled, we had to drive to Orland, making it a late arrival. We did not arrive until 3:00 A.M. the next morning. The person at the front desk was very accommodating and got us situated rapidly. We opted for the two bedroom family suite...

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Helpful?
2Thank aemsinc
Haping L, Guest Relations Manager at The Point Orlando Resort, responded to this review

There’s nothing more rewarding than reading that you loved your stay at The Point Orlando Resort! Thank you for complimenting our team member for the efficient service you received at check-in. Our Housekeeping team works very hard to uphold our high standards of cleanliness so your comments are certainly much appreciated. We’re also thrilled that our Two-Bedroom Family Suites were...

Reviewed 1 week ago via mobile

From the staff to the room to the food,drinks and manager who made his appearance and asked how things were! Excellent stay! Extremely safe! Look forward to staying again with my grandson Extremely clean/ Kind /Friendly

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Helpful?
1Thank Mary Beth D
Haping L, Guest Relations Manager at The Point Orlando Resort, responded to this review

Mary, thank you for the fabulous comments pertaining to the superb service provided by our team! It's always wonderful to read about the excellent experiences of our guests. It would be our absolute pleasure to serve you again.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Shuttle Bus Service
Official Description (provided by the hotel)
This full-service, all-suite, newly renovated luxury boutique hotel is quaintly tucked in the heart of Orlando on Universal Blvd, just minutes from International Drive and close to Universal Studios. The Point Orlando Resort provides a tranquil Florida experience that will have you feeling right at home. The Studio, 1 Bedroom Suites and 2 Bedroom Suites offer a variety of comfortable accommodations to suit your needs while enjoying resort-style amenities. ... more   less 

Additional Information about The Point Orlando Resort

Address: 7389 Universal Blvd, Orlando, FL 32819-8322
Location: United States > Florida > Central Florida > Orlando
Price Range: $108 - $207 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Point Orlando Resort 3.5*
Number of rooms: 227
Reservation Options:
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Also Known As:
The Point Orlando Hotel Orlando
The Point Hotel Orlando
Hotel Style:
#3 Romantic Hotel in Orlando
#14 Family Hotel in Orlando
#18 Business Hotel in Orlando
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Questions & Answers

Here's what travelers have asked, with answers from The Point Orlando Resort staff and other travelers.
263 questions
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See all questions (263)

Questions? Get answers from The Point Orlando Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Poolside Room with a Balcony has a great view!”
 of 5 bubbles jessicagJ3186JJ, yesterday | Read review
“Ask for a poolview room and make sure you have chairs on your balcony!”
 of 5 bubbles dontstayathome, 6 days ago | Read review
“We stayed on the 5th floor overlooking the pool area and never noticed any noise from adjoining rooms.”
 of 5 bubbles Y1741ZBsteveb, 1 week ago | Read review
“high floor”
 of 5 bubbles m0untaineer55, 2 weeks ago | Read review
“The only suggestion I would make is pick a room on the outside rather than poolside.”
 of 5 bubbles monte1111, 2 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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