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South Seas Island Resort

Certificate of Excellence
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5400 Plantation Road, Captiva Island, FL 33924
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5th Night Free
5 people have started booking this hotel
1 room 1 adult
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South Seas Island Resort
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2,558 Reviews from our TripAdvisor Community

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Ontario, Canada
Level Contributor
67 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I wish we had more time to explore the HUGE property. Plus the weather changes so rapidly that often it is difficult to walk around (esp when it's rainy, cold, and windy). I had no complaints about the room that we got. It was right near the water, one of the hotel rooms. My sister made sure that we had... More 

Helpful?
Thank scrappying
Chicago, Illinois
Level Contributor
89 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Resort: Lovely, peaceful with quiet beaches. Lots of families but ample space for all. It's not your "crowded with bodies beach" kind of a resort and I loved that the most about it. The pool complex is lovely. If you stay in the villas you have an additional pool that you have access to. The trolley service is really great... More 

Helpful?
Thank Esprit_2012
Tampa, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 days ago NEW

While cooking, a large palmetto roach was on the kitchen floor, and another was in the hall. The bathroom outlet didn't work so we couldn't use a hair blower there. The internet went out and the maint. man didn't know how to fix it. The silverware and dishes had dried food. a drinking glass had lipstick. The slider door handle... More 

Helpful?
1 Thank kgs2016
1 review
1 of 5 stars Reviewed 3 days ago NEW via mobile

One look at our room and we knew there was a problem: shabby decor (think banged up, yard sale quality furnishings), noisy HVAC, depressing charmless ambiance. The doormats outside each unit we walked past were filthy and worn. Bags of laundry where left all over the place (on a Sunday at 4:00 pm). Additionally, there was no welcome basket or... More 

Helpful?
Thank Graham S
SouthSeasCaptiva, General Manager at South Seas Island Resort, responded to this review

I am disappointed to hear of your recent experience with us. We aim to exceed guest expectations and am saddened to hear that you were not pleased. This is not a standard of our resort and we offer many different unit types to choose from. The resort features stunning beaches, pools, activities, accommodations and much more. I apologize that you... More 

Auckland
Level Contributor
3 reviews
4 of 5 stars Reviewed 3 days ago NEW

Relaxing stay - - CONS apartment facilities need updating (don't stay in a Bay Villa (apt) dreary dead end. We did expect modern facilities - the photos on the South Seas website are misleading! Don't expect great reception service - they just look after the time share resort. Strange set up. + PROS - lovely beach locations, tennis within steps... More 

Helpful?
Thank Mhr55
SouthSeasCaptiva, Guest Relations Manager at South Seas Island Resort, responded to this review

Thank you for sharing your recent stay with us. Our onsite tennis academy is a great partner for us, and we will be sure to share your thanks with the team and Olga. I do hope to welcome you back to the island. With Warm Regards, Neil Swetz Dir of Guest Services nswetz@southseas.com More 

Boston, Massachusetts
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 5 days ago NEW via mobile

We selected South Seas because of the reviews that it was good for families with young children. The pool area is great with 2 zero entry pools and views of the bay. There is also a bar right at the pools. Skully's, the kid center, has a room geared towards babies and toddlers - which was very helpful on a... More 

Helpful?
Thank Meredith H
SouthSeasCaptiva, Managing Director at South Seas Island Resort, responded to this review

South Seas Island Resort is a perfect destination for families with many offerings. I will be sure to share this review with our staff and give a big thank you to Steve for providing exceptional guest services to you. Thank you for staying with us and I hope to welcome you back to the island. Regards, Bob Walter Regional Managing... More 

Cincinnati, Ohio
Level Contributor
5 reviews
4 of 5 stars Reviewed 5 days ago NEW

Beautiful resort with many amenities, but the condo (1 Bdrm villa) was not what I expected for the price. The mattress was horrible and they had not cleaned behind anything in a very long time. A little dated as well. Bathrooms were nice & clean though. The staff was very pleasant and anxious to please. They said they would have... More 

Helpful?
Thank 2016CincyTraveler
SouthSeasCaptiva, Guest Relations Manager at South Seas Island Resort, responded to this review

Thank you for sharing your experience while staying with us. Please know that we take these comments to heart and look to exceed our guests experience. I have sent a private message to learn details on your unit and will share your experience with our teams so we can improve our resort product. I am delighted to know that the... More 

Hilton Head, South Carolina
Level Contributor
4 reviews
5 of 5 stars Reviewed 6 days ago NEW

Really enjoyed the quality of the room and the great decor that was in it. The resort was easy to navigate with plenty of things to do. On our first day, we were fortunate to have Julie "Trolley Queen" describe the amenities and locale of all of the facilities at South Seas. She went out of her way to inform... More 

Helpful?
Thank Patrick M
SouthSeasCaptiva, Guest Relations Manager at South Seas Island Resort, responded to this review

Thank you for sharing your 5-Star review of South Seas Island Resort. Julie, our "trolley queen" makes sure guests have a memorable experience. I will be sure to share this her and our teams. Thank you once again and be sure to come back and visit. With Warm Regards, Neil Swetz Dir of Guest Services nswetz@southseas.com More 

Laurel MD
Level Contributor
25 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Our family of 5 ( children 7,5 and 3) stayed in a two bedroom Beach Cottage for 6 nights in January. I was skeptical before our trip because of some reviews but I was very happy with the resort and our stay. The beach cottage had a full kitchen and full sized washer dryer and was located on the gulf... More 

Helpful?
Thank MMMDLaurelMD
SouthSeasCaptiva, General Manager at South Seas Island Resort, responded to this review

South Seas Island Resort is a perfect destination for a family getaway. Everything seemed to be in order for you and your family and I am happy that the team provided such a memorable experience for you. The team at Skully's has a variety of fun filled activities for children of all ages. Thank you for choosing South Seas Island... More 

Level Contributor
5 reviews
4 of 5 stars Reviewed 1 week ago NEW via mobile

Beautiful beach for a wedding! You can find everything there from great dining, shops, shell collecting, golf, etc. The pools are heated so even if it's cold you can swim. The area was very clean and well-kept.

Helpful?
Thank Carol D
SouthSeasCaptiva, Guest Relations Manager at South Seas Island Resort, responded to this review

Thank you for your recent review of South Seas Island Resort. I am delighted to hear that you had such a memorable time with us for a wedding. We are a perfect destination for weddings with stunning scenery. Thank you once again and we hope to welcome you back soon. With Warm Regards, Neil Swetz Dir of Guest Services nswetz@southseas.com More 

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