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South Seas Island Resort

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South Seas Island Resort
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2,909 Reviews from our TripAdvisor Community

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Showing 2,753: English reviews
Alexandria, Virginia
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 stars Reviewed yesterday NEW via mobile

This is a stunning resort property, top notch. There is a trolley to take you around the property, and an app that tracks the trolley times, which is awesome. Staff was nice. There is a resort fee of $17 per day which is typical. I stayed in a beach villa, a one bedroom apartment that faced the pool, the beach... More 

Helpful?
1 Thank HomeforHolidays
Ottawa, Canada
Level Contributor
31 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

This was my second trip to South Seas. It was perfect in every way. So family oriented...less cellphones being used and more family fun!! Restaurants are good...I preferred Doc Ford's. Pool area and beach were amazing. Loved the payment via bracelet...made things so much easier. Had the chance to see dolphins when we went on short boat trip nearby and... More 

Helpful?
Thank Jlwh2014
SouthSeasCaptiva, Guest Relations Manager at South Seas Island Resort, responded to this review

We truly appreciate hearing of your 5-Star review of South Seas Island Resort! We truly appreciate the laid back island feel that our guests enjoy and we are so pleased you had this experience again. The dolphin excursions through Captiva Cruises is a great way to enjoy a day on the water. Thank you again for visiting and we hope... More 

Cleveland, Ohio
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I don't think I've ever seen a resort with such mixed reviews! I think it's all about expectations and personal preference. We just got back from our 3rd visit and we had a wonderful time. We think the entire property is beautiful and the beaches and water and amazing (and we've visited a lot of beaches). This trip it was... More 

Helpful?
Thank Conard10
SouthSeasCaptiva, Guest Relations Manager at South Seas Island Resort, responded to this review

Thank you for being a continued guest of South Seas Island Resort! We truly appreciate you taking the time to share your experience while visiting with us. The water slides are a fun way for families to enjoy the heat of summer. We do have a wide variety of accommodations that range from number of bedrooms, locations, and style. Thank... More 

Punta Gorda, Florida
Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Very friendly staff and great grounds but lots of decay and deferred maintenance with respect to the buildings. The property is in need of major investment to update accommodations. The location is absolutely gorgeous but it is overpriced and rundown.

Helpful?
Thank napavisit0r
SouthSeasCaptiva, General Manager at South Seas Island Resort, responded to this review

Thank you for staying with us and sharing your feedback. We do appreciate your time spent with us and know that we value this information. We hope that when looking for your next island beach vacation, that we have the opportunity to welcome you back. Sincerely, Shawn D. Farrell General Manager South Seas Island Resort More 

Orlando, Florida
Level Contributor
108 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We have traveled worldwide and still love this resort after 25+ years. Its a bit of a mystery to me what other less satisfied travelers may be looking for - cruise ship amenities perhaps? The beach villas in particular couldn't be too shopworn - everything was updated after Hurricane Charlie in 2004. We will continue to sing their praises. The... More 

Helpful?
Thank Starr1027
SouthSeasCaptiva, Guest Relations Manager at South Seas Island Resort, responded to this review

Thank you for being a loyal South Seas Island Resort guest! We truly value your visit and our guests experience and we appreciate you taking the time to share with others. We do offer many amenities for our guests to enjoy, and we are pleased to hear that you have experienced many of them. We are 330-acres and offer a... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 days ago NEW

We stayed in a one bedroom villa for 3 nights I am writing this review as we check out today. This was so disappointing. The room is completely outdated for the price we paid which we could of lived with if housekeeping and the service was good. I normally do not write reviews but this was so bad that I... More 

Helpful?
Thank suzyNYC
SouthSeasCaptiva, Guest Relations Manager at South Seas Island Resort, responded to this review

We truly do apologize that we did not exceed your expectations. This experience does is not acceptable for us and I have sent a private message to learn more of your time spent. My hope with this message is to offer our apologies and know that we take your comments to heart and we will be addressing the unit and... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW via mobile

Unfortunately the term "resort" is used a little loosely at this venue. There really is no "resort feel" anywhere on the grounds, instead it felt like we were in a residential neighborhood. Our beach villa was very clean but also tired and outdated. Patio had a table and 3 chairs, one of which had a sharp screw exposed where the... More 

Helpful?
1 Thank Leslie M
SouthSeasCaptiva, Guest Relations Manager at South Seas Island Resort, responded to this review

Thank you for taking the time to share your experience while visiting. Please know that we truly appreciate these reviews and apologize that we did not exceed your expectations. We take your feedback to heart and know that we are looking into the areas of concern that were mentioned. We do take pride in our location and do span 330-acres... More 

Sanibel Island, Florida
Level Contributor
136 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

We originally booked our trip from 8/16-8/22 in a one bedroom Beach Villa, but we got into Captiva a night earlier and decided to see if South Seas could accommodate us. There were no beach villas available for us, but we were booked into a one bedroom Bayside Villa. Check in went great. We were told being we were going... More 

Helpful?
1 Thank sarasmom
SouthSeasCaptiva, Guest Relations Manager at South Seas Island Resort, responded to this review

We truly appreciate your time spent with us and a big welcome back to the island. First off, it goes without saying, that we are disheartened to hear of your experience. Each villa does offer different style decor in each unit. The resort does offer many fun activities for children, and stay tuned for some new programs in the near... More 

Atlantic City, New Jersey
Level Contributor
68 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

Last year my husband and I came for an adult only vacation and loved it. This year we brought our twin girls to celebrate their 6th birthdays. The resort went out of their way to make their birthdays special and memorable with a great gift bag. We stayed in a marina villa in the south side primarily to ride bikes... More 

Helpful?
Thank chloe484
SouthSeasCaptiva, General Manager at South Seas Island Resort, responded to this review

Thank you for the 5-Star review of South Seas Island Resort and big Happy Birthday again to your twins! What a fun way to celebrate a birthday. Although, Swimtastic may be leaving the resort, stay tuned for exciting new offerings for our families. Thank you again for visiting and hope to welcome you all back again soon. Sincerely, Shawn D.... More 

Level Contributor
3 reviews
3 of 5 stars Reviewed 5 days ago NEW

Expensive and very big . Poor check in .We were kept waiting as room being shown to buyers.They seem interested in selling units than making sure customers happy. Our beach cottage was in fact part of a collection of block located near the beach. Main pools very busy and no sun beds ! Would not go back

Helpful?
Thank Shawzy 1
SouthSeasCaptiva, General Manager at South Seas Island Resort, responded to this review

Thank you for staying with us. We sincerely apologize that this was your experience. We value each of our guests and unsure as to the circumstances that lead to this, however, I can assure you that this is not a normal occurrence with us. This is being addressed. Our aim is to ensure guest satisfaction and know that we thank... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Beachfront
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Golf course
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Center with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
South Seas Island Resort is located on 330-acres on tropical Captiva Island, on the west coast of Florida, just off the beaches of Fort Myers, Fl. South Seas is an iconic resort village combining a natural wonderland with modern resort amenities and accommodations. The resort offers many styles and sizes of accommodations including guestrooms, one to three bedroom villas (condominiums), cottages and spacious private homes. Activities at the resort include tennis, golf, water sports programs including kayak tours, boating and parasailing. Kids will have a great time at the Sanibel Sea School while learning about the surrounding environment. Enjoy three lagoon style pools, complete with private cabanas located at the Pointe and H2Whoa! With two fun water slides. The resort also features some of the best shelling in the world on the miles of sugar sand beach. For relaxation, the Kay Casperson Boutique and Spa is located in the South Village, providing special pampering with a complete spa treatment menu.Dining at South Seas Island Resort is as varied as the activities, with The Harbourside Bar and Grill and The Pointe located at North Pointe. Visit Scoops & Slices, located next to The Pointe, for ice cream or coal fired pizza. In the South Village, other options include Doc Ford's Rum Bar & Grille, Starbucks and the Captiva Provision Company, a gourmet deli. ... more   less 

Additional Information about South Seas Island Resort

Address: 5400 Plantation Road, PO Box 194, Captiva Island, FL 33924-6000
Location: United States > Florida > Southwest Gulf Coast > Captiva Island
Price Range: $189 - $498 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — South Seas Island Resort 3.5*
Number of rooms: 471
Reservation Options:
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Also Known As:
South Seas Island Hotel Captiva Island
South Seas Island Captiva
South Seas Island Resort Captiva Island, Florida
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