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BEST WESTERN On The Bay Inn & Marina

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1,588 Reviews from our TripAdvisor Community

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Showing 794: English reviews
Halkidiki Region, Greece
Reviewed 2 days ago NEWvia mobile

We stayed here for a few nights prior to taking a cruise and it is clean and comfortable but our room over looked the car park and it was a little noisy. Breakfast was good but it is such a small area to have your breakfast in that we had to stand around waiting for a table to free up...

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Helpful?
Thank Leeanne G
Warrior, United States
Reviewed 5 days ago NEW

We've stayed here previously on trips to Miami, this time it was little less appealing. Hotel is under renovations, so pool was not opened, which we knew upfront, we came for the beach. The room did have an odor, which you seemed to get used to. Day of departure, elevators did not work.

Review collected in partnership with Best Western
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Helpful?
Thank Terry S
Coventry, United Kingdom
Reviewed 2 weeks ago

Great hotel , buses past every 30 to get to south beach. Better when pool is back open. Hotel just getting a revamp. Great staff... will definitely stay there again if I go back to Miami. Plenty of parking too

Review collected in partnership with Best Western
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Helpful?
Thank Craig88mph
Armandoh480, Guest Relations Manager at BEST WESTERN On The Bay Inn & Marina, responded to this review

Dear Craig88mph, Thank you so much for your 5 STAR REVIEW!! I am SUPER pleased to hear that you enjoyed your stay here at the Best Western on the Bay Inn and Marina! I am really happy that you took the time to comment highly of our staff and location! Once again thank you so much for staying with us...

Reviewed 2 weeks ago

A big thank you to Vivian who was very helpful and kind every morning whilst helping during the breakfast time.the hotel was clean and tidy. We only stayed for 3 days. Very good price!!!!!Staff at the the desk always willing to help. Clean but small swimming pool. Quiet location. Very nice restaurant on site.

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Helpful?
Thank Kasia O
Armandoh480, Guest Relations Manager at BEST WESTERN On The Bay Inn & Marina, responded to this review

Dear Kasia O, Thank you very much for your FIVE STAR REVIEW!! I am pleased to hear that Vivian was able to provide excellent service and I will share your feedback with her. Our ultimate goal is to strive for excellence to each and every guest we serve here at the Best Western on the Bay Inn and Marina. Once...

Harare, Zimbabwe
Reviewed 2 weeks ago via mobile

Stayed at this hotel, whilst visiting Miami. It is on the seafront with beautiful views if you manage to get a room with a good view. There is a lovely restaurant called Schukers downstairs which serves very good food. The hotel itself is adequate, and not for anyone looking for luxury. It is however convenient and within close proximity to...

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Helpful?
Thank MsTM199
Armandoh480, Guest Relations Manager at BEST WESTERN On The Bay Inn & Marina, responded to this review

Dear MsTM199 Thank you so much for staying with us at the Best Western on the Bay Inn and Marina! I am very pleased to hear that you enjoyed the view of our location as well as our restaurant on premises. I really want to give a BIG thanks to you for recognizing our staff and how we make sure...

Montevideo, Uruguay
Reviewed 2 weeks ago

The room we have stayed in had 2 double bed, a sofa-bed and a bathroom. The sofa-bed was very uncomfortable for sleeping. The whole room, the bathroom and even the towels had chlorine smell. But the breakfast was plentiful and there were many thing to choose from.

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Helpful?
Thank LuCalce16
Armandoh480, Guest Relations Manager at BEST WESTERN On The Bay Inn & Marina, responded to this review

Dear LuCalce16, Thank you for your review regarding your stay at the Best Western on the Bay Inn and Marina. Please accept my apologies regarding your dissatisfaction with the sofa-bed and the smell of the room. I will pass this information to the appropriate department in order to avoid inconveniences like mentioned above in the future. I am pleased to...

Reviewed 3 weeks ago via mobile

Found this hotel to be very friendly and helpful, professional, courteous staff. Clean rooms, even though the hotel is under renovations, fair price for being on the water and all the amenities they offer. If you have a chance to stay here you should & the restaurant was just as amazing.

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Helpful?
Thank BigDon H
Armandoh480, Guest Relations Manager at BEST WESTERN On The Bay Inn & Marina, responded to this review

Dear BigDon H, Thank you so much for your 5 STAR REVIEW!!! We really appreciate your amazing comments about our hotel and the wonderful staff that are always willing to help our guest and that you enjoyed our amenities during your stay! I am glad to hear you enjoyed the restaurant on property as well! We hope you will visit...

Ghent, Belgium
Reviewed 4 weeks ago

Not a 5 star hotel of course, this is not for players wanting to high roll and be seen on SoBe, but if you want to enjoy Miami on a budget, this is your place to be. Affordable, perfect location, decent and clean rooms and a staff that really goes out of their way to make you feel welcome and...

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Helpful?
Thank giannidgrza
Armandoh480, Guest Relations Manager at BEST WESTERN On The Bay Inn & Marina, responded to this review

Dear giannidgrza, Thank you so much for your review! I am so glad that you were able to enjoy Miami and staying at our location was most accommodating for you. I am pleased to hear that Kristal was able to provide excellent service and i will share your feedback with her. Our ultimate goal is to strive for exellent service...

Los Angeles
Reviewed 4 weeks ago

Lovely rooms. Great staff. Wonderful daily breakfast And, don't miss Shuckers! If you want a quality hotel stay adjacent to most every part of town you'll want to visit. Consider this location, and don't miss happy hour at Shuckers. You won't want to leave that beautiful Biscayne Bay view...

Review collected in partnership with Best Western
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Helpful?
Thank keithbX5453ZN
Armandoh480, Guest Relations Manager at BEST WESTERN On The Bay Inn & Marina, responded to this review

DearkeithbX5453ZN, Thank you so much for your lovely review! I'm so happy to hear that you enjoyed the rooms as well as our serviceable staff. I am also pleased to hear you enjoyed our amenities such as breakfast and the Shuckers restaurant plus its amazing view! We're glad to hear the area was right for you. We hope we can...

Reviewed 5 weeks ago via mobile

We stayed at this hotel for two nights on the 1st and 2nd December 2016. We booked this hotel based on the images and information on its website and available on Booking.com. Two days prior to our arrival I received a call from the hotel advising me that the pool was not available due to renovation and that they were...

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Helpful?
Thank Peter W
Armandoh480, Guest Relations Manager at BEST WESTERN On The Bay Inn & Marina, responded to this review

Dear Peter W, Thank you for your review and for staying with us. Please accept my apologies for the inconveniences you encountered during your stay. I appreciate you taking the time to advise us of your dissatisfaction as it is our first step towards improvement of our services. This feedback will be shared with the appropriate departments that can assist...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Laundry Service
  • Multilingual Staff
  • Meeting Rooms
  • Business Center with Internet Access
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
Our quiet bay front location on an island between Miami and Miami Beach allows quick access to South Beach, downtown Miami, Miami International Airport and the port of Miami. Rest comfortably in our tranquil location on pillow top beds and enjoy flat screen televisions with either a 32-inch or a 42-inch screen. Microwave, refrigerator, and single serve coffee makers are also available in the room. With convenient on-site hotel parking, poolside views overlooking Biscayne Bay and our fitness center make us a perfect location to stay. Book our balcony rooms for extra space with exquisite bay or city views. Worried about paying extremely high parking prices near the beach? There is public transportation located directly in front of our hotel that will take you to South Beach at a low and reasonable cost. Best of all we have no resort fees! Come with your family or friends and enjoy an exciting evening at our Shuckers Bar & Grill Restaurant and make it an enjoyable stay at our BEST WESTERN On the Bay & Marina. We hope to see you soon! ... more   less 

Additional Information about BEST WESTERN On The Bay Inn & Marina

Address: 1819 79th Street Cswy, North Bay Village, FL 33141-4215
Location: United States > Florida > North Bay Village
Price Range: $127 - $260 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN On The Bay Inn & Marina 3*
Number of rooms: 118
Reservation Options:
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Also Known As:
Best Western Plus On The Bay Inn And Marina
Best Western Plus On The Bay Inn & Marina Hotel North Bay Village
Best Western North Bay Village
North Bay Village Best Western
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Questions & Answers

Here's what travelers have asked, with answers from BEST WESTERN On The Bay Inn & Marina staff and other travelers.
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Questions? Get answers from BEST WESTERN On The Bay Inn & Marina staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Bay view rooms cost a bit more, but are so worth it!”
 of 5 bubbles 690bernadettec, Nov 15, 2016 | Read review
“Beautiful bay views”
 of 5 bubbles dnjlyke2travel, Oct 23, 2016 | Read review
“Personally I like the upper floors.”
 of 5 bubbles travelbug2332, Oct 14, 2016 | Read review
“Nice view, great breakfast, clean rooms, nice pool”
 of 5 bubbles SammyCalifornia, Jul 25, 2016 | Read review
“The 5th floor room, we had before our cruise, had a great view and was quiet.”
 of 5 bubbles RETIREDTRAVELLER06, Jul 18, 2016 | Read review
5 of 5
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