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Staff in the front desk make you fell special and welcome. Very friend and willing to help you in any way they can. Free breakfast, and the price for the very comfortable rooms is very affordable.
There is no question where I be in my...More
Thank Andrea C
Response from Tina M, Guest Relations Manager at Holiday Inn Express Naples South - I-75Responded January 25, 2018
Thank you for taking the time to share your comments regarding our staff and breakfast. I hope you will return to enjoy a memorable and exceptional experience.
Friendly and welcoming front desk staff. Clean and comfortable rooms and bathrooms. Walk-in showers available. Free breakfast, free parking, free WiFi. Sumptuous breakfast. Excellent housekeeping. Great amenities in the room - ample and very good quality. Ample lighting in the room and all around the...More
Thank Ram L
Response from Brandy C, Guest Relations Manager at Holiday Inn Express Naples South - I-75Responded January 17, 2018
Dear Ram L,
Thank you for giving us the opportunity to recognize our staff for their exemplary work in providing clean and comfortable experience for our valued guests. Our staff is highly trained to give you an exceptional experience, and to provide our customers the...More
Newly renovated hotel. Small pool and no hot tub. Better-than-average breakfast. Friendly desk clerk. Hotel is in an unexciting, commercial area laden with fast-food joints, but it’s only 14 minutes or so from downtown Naples. A reasonable,
less-expensive alternative to the downtown hotels.
Response from Tina M, Guest Relations Manager at Holiday Inn Express Naples South - I-75Responded January 6, 2018
Thank you for sharing this honest review and feeback about our area and breakfast. Your feedback will help us to grow and evolve and I thank you again for taking the time to rate your experience.
Well positioned for an I75 stopover but is about 20-30 minutes drive (depending on traffic, which can be heavy) from Naples beaches and so not ideal for an extended stay. The air/conditioner was the most basic (no high/low fan options, just on or off) and...More
Response from Tina M, Guest Relations Manager at Holiday Inn Express Naples South - I-75Responded December 22, 2017
Thank you for completing our guest satisfaction survey and letting us know about your recent experience at our hotel. I regret to hear that you weren't thoroughly impressed with our air conditioner and breakfast. We appreciate your rating and are very glad that this...More
This hotel was not meant to be a Holiday Inn Express, which you can tell mostly by the small size of the guest room as well as the absence of a purpose built breakfast room and business center. Nevertheless the renovation turning it from a...More
Response from Brandy C, Guest Relations Manager at Holiday Inn Express Naples South - I-75Responded December 12, 2017
I am sorry to hear that you did not have a completely comfortable stay at our hotel we are now informed the management about your concerns regarding with your request which didn't grant your comfort and convenience are our top priorities. We hope that...More
It IS Naples Florida which is higher priced than anywhere here in Ohio! That being said, you get a breakfast in the morning which isn't bad, coffee in the room, no safe in the room however. It is close to the Interstate... More
It IS Naples Florida which is higher priced than anywhere here in Ohio! That being said, you get a breakfast in the morning which isn't bad, coffee in the room, no safe in the room however. It is close to the Interstate which is why we chose it and they do give an AARP discount. My bill was as quoted on-line during the booking process. I will say however that our first night (we stayed two nights) one hour before breakfast was to stop, they were totally out of food in the breakfast room, it took about 10 minutes to get it going again, no not happy there, but the next day it was fine.
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"Quieter rooms away from the elevator. Corner rooms have a little more space."