This was our first time here and ewe enjoyed ourselves. The staff were exceptional except for house cleaning. They did not meet the standards for this hotel. All other staff were great. Great breakfast, the pool and area around were great. Will go back.
This is the second time my wife and I have stayed at the hotel. Both times have been great. The staff is very accommodating. They also made reservations for us for Dinner and Brunch. The hotel breakfast is fantastic- European style with made to order eggs. We will return.
We just finished a two night stay, and then an unexpected three night stay, at the Inn. Our return flight was canceled, along with 3,000, other flights, and there wasn’t a hotel room within fifty miles. The Inn was able to provide us with a room and even gave us a discount for our inconvenience. The staff is outstanding, very warm and hospitable. The location is perfect and the setting is very tranquil. All the amenities are wonderful; breakfast, the beach shuttle, bikes, the lobby bar. We will definitely be returning.
My husband and I just returned from an awesome 10-day stay at the Inn at Pelican Bay. We loved everything about the Inn. It is a peaceful oasis in the middle of Naples hubbub. The entire staff was professional, friendly and extremely accommodating. We enjoyed the wonderful breakfast, and listening to the guitarist (nice touch!). We stayed on the 4th floor. Each night we sat on our balcony watching gorgeous sunsets. The shuttle took us to Vanderbilt beach, Waterside shops, many great restaurants, etc. Last, but not least, we loved our room and how it was decorated. Also, we were impressed at the pristine condition of the Inn.
A group of customers joined us for The Chubb Classic in February. We all stayed at the Inn at Pelican Bay and it was a delightful experience. Big enough to have to e amenities you are looking for and small enough to have personal touches. Kathy at the front desk was an excellent source of restaurant recommendations. The whole team was accommodating. A nice touch was a guitar playing musician during breakfast each day. Don’t miss the inlet bar and swim in the pool / hot tub.
This Inn is the BEST I have ever stayed at. The rooms are clean the staff is beyond amazing. The customer service is excellent. The free breakfast kept us filled to dinner time. Everyone is very friendly. The shuttle was always there for us. We will be back!!
This was our first time staying at this hotel and it won’t be the last. The rooms felt like you were in Europe with a patio facing the pool and lake. The front desk staff was extremely helpful and the singer/guitar player during breakfast was the best. It is a delightful hotel and worth keeping it on your list of places to stay in Naples, FL.
As soon as my husband and I walked in, I knew I was going to love this hotel. The woman who checked us in could not have been lovelier. She explained right away how this is a family owned hotel, and that became evident during our entire stay. That trickled down to every member of the staff as well. The hotel is beautiful, as are the grounds. The rooms are very well appointed, the included breakfast is delicious and huge, and the shuttle to the beach is very easy to utilize as they provide chairs and water too. There is a charming guitarist who apparently comes to the hotel four days a week. A gentlemen behind the front desk even helped me with the wifi on my kindle. So, basically if you want a charming, high end hotel with all the trimmings that will not break the bank, this is the place to go.…
Front desk staff were incredible (yes, Robert, I'm talking about you!) The rates were higher, but with free parking & breakfast, shuttle to beach, close grocery store/drug store it worked out the same. Amazing restaurants walkable. Just super-impressed with the view, rooms, staff, EVERYTHING!!!
We stayed at this delightful hotel for 5 nights. Absolute gem of a find, with the nicest front desk all willing to help in any way they can. A lovely buffet breakfast is provided each morning including egg station, waffles and pancakes. In a great area near to shops and restaurants. Will definitely be back!