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Certificate of Excellence
What is Certificate of Excellence?
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travelers.
It was a marvelous stay from the valet staff to the housekeeping staff. Friendly, attentive but not overbearing, courteous staff. Hotel room was comfortable and met our needs. The only "negative" was the beach chair / umbrella fee which I feel should be included. Please...More
This was my third stay at the property, the first on my dime. Celebrated my birthday, and was a nice reminder that the service at the Ritz Carlton simply cannot be beat. From the bellman who greet you in Valet, personally escorting you to the...More
We wanted to go to the beach so we decided on Naples, Florida and glad we stayed at the Ritz. Upon arrival, you're greeted by the valet ($30/day) and taken to the check in counter. The front desk agent was very kind and the check...More
This hotel continually delights. I spent a lot of time at the hotel during my childhood, when they very much took care of us and made stays ultra special. The swimming pools and beach areas are wonderful - definitely do some beach activities like parasailing...More
This is as fine a resort as you can find in Florida. Fantastic service, a wonderful beach, a top-flight spa and excellent restaurants -- all on the property. You are paying for the best, but you get the best. We hung out on the beach...More
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travelers.
Amenities
Top amenities
Pool
Fitness Center with Gym / Workout Room
Beachfront
Room Service
Restaurant
Spa
Bar/Lounge
Free High Speed Internet ( WiFi )
Hotel Amenities
Business Center with Internet Access
Room Service
Meeting Rooms
Children Activities (Kid / Family Friendly)
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Airport Transportation
Multilingual Staff
Conference Facilities
Babysitting
Shuttle Bus Service
Things to do
Pool
Fitness Center with Gym / Workout Room
Restaurant
Tennis Court
Spa
Hot Tub
Bar/Lounge
Golf course
Details
Price range
$404 - $1,108 (Based on Average Rates for a Standard Room)
Hotel class
Star rating provided by Expedia.
Hotel Style
#1 Business Hotel in Naples
#2 On the Beach Hotel in Naples
#4 Family Hotel in Naples
#5 Spa Hotel in Naples
#6 Luxury Hotel in Naples
#11 Romantic Hotel in Naples
Room types
Suites ,
Non-Smoking Rooms ,
Family Rooms
Number of rooms
420
Reservation Options
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It was just "ok" def not what I expected. It appears the regulars do get better service and couples with children. It's basically a self serve area.. not even morning coffee is poured for you.. gotta get up and get it. No... More
It was just "ok" def not what I expected. It appears the regulars do get better service and couples with children. It's basically a self serve area.. not even morning coffee is poured for you.. gotta get up and get it. No beers in fridge.. a table set up with some liquor but no one to make drinks for you. The club room is very small and when it's crowded there's no where to sit or you'll be sitting very very close to someone. Not a place for private conversations. I did not find service anything special. Poolside has better service. The breakfast and lunch were good , evening appetizers were ok but not a substitute for dinner The best part about club level was the complimentary coffee service to room with wake up call! Loved that! And no one told us about that until our last two nights there. And no welcome drink offered like some guests get.
Response from TheRitzCarltonNaples | Property representative |
Thank you for asking about The Ritz-Carlton, Naples pool experience.
The resort’s heated salt water pools include a free-form family pool, an adults’ only Junior Olympic relaxation pool and an interactive children’s splash... More
Thank you for asking about The Ritz-Carlton, Naples pool experience.
The resort’s heated salt water pools include a free-form family pool, an adults’ only Junior Olympic relaxation pool and an interactive children’s splash pool. Please check-in with our pool concierge for towels, seating and umbrellas beginning at 8 a.m., daily.
The perfect poolside refuge the resort offers private poolside cabanas at both the adult’s only relaxation and family pools. The poolside cabana experience is the ultimate poolside luxury with amenities which include a cabana butler, plush lounge chairs, lunch service, a mini refrigerator with bottled water and assorted non-alcoholic beverages, 32-inch LCD TV with DirecTV access, seasonal fruit presentation and more.
Response from TheRitzCarltonNaples | Property representative |
Good day, pivotpr,
The Ritz-Carlton, Naples provides resort guests two outdoor salt water pools experiences which include an adults’ only Junior Olympic relaxation pool and a free-form family pool. The pool concierge is... More
Good day, pivotpr,
The Ritz-Carlton, Naples provides resort guests two outdoor salt water pools experiences which include an adults’ only Junior Olympic relaxation pool and a free-form family pool. The pool concierge is available to assist with towels, seating and umbrellas beginning at 8 a.m., daily.
Our beach and pool experiences are exclusive to resort guests, only.
Prior to joining us, we recommend you visit our website to review our offers/packages, "The Summer Beach" includes several amenities for a perfect summer getaway.
We look forward to welcoming you soon!
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Room Tips
"I believe all rooms have a balcony but make sure you get a gulf view room (again, I think they all have..."
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