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Naples Grande Beach Resort

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#17 of 59 Hotels in Naples
GreenLeadersPlatinum level
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1 room 2 adults 0 children
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Naples Grande Beach Resort
Naples Grande Beach Resort
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2,338 Reviews from our TripAdvisor Community

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There are newer reviews for Naples Grande Beach Resort
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Showing 2,202: English reviews
Naples, Florida
Reviewed 4 days ago NEW

Hello, My family and I have visited the Naples Grande for the past three years in the March/April timeframe, and each year have had the pleasure of knowing Dherman, who works in the pool area. This year, during our first visit to the pool area, he recognized us immediately and came from across the pool deck to greet us -...

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Helpful?
Thank M F
A TripAdvisor Member
1 review
Reviewed 4 days ago NEWvia mobile

My mother and I booked the Naples Grande Resort, for a girl's getaway. We were really anticipating the 5 star service and quick access to the beach. The resort is beautiful, and the trolleys to and from the beach are very convenient, as it is about 3/4 of a mile. We really enjoyed the friendliness and humor of the drivers....

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Thank A TripAdvisor Member
Reviewed 4 days ago NEWvia mobile

From the modern interior to the AMAZING pool to the beautiful beach... we had a PERFECT staycation!!! And don't even get me started with the hospitality shown by our housekeeper, Brandon... he's the BEST! And our valet, Florin was just the sweetest! We live here & stay weekends often!!!

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Thank Robyn O
Boston, Massachusetts
Reviewed 6 days ago NEW

What's not to love about this wonderful hotel in sunny Naples?! Spectacular views, gorgeous clean and comfy rooms, a fun pool and a beautiful white sand beach! The service is excellent and people went above and beyond to help us! At the beach, it's refreshing and nice to have a person like Pierre who remembered and greeted us by our...

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Thank jessicathepink73
Management response:

Thank you very much for taking the time to write about our resort. Our objective is to leave our guests happy and looking forward to their next visit with us and we are overjoyed to read that your stay exceeded your expectations! Our beach staff is very appreciative of your kind words and our team is looking forward to your...

minneapolis,mn
Reviewed 6 days ago NEWvia mobile

I needed attention- suffered vertigo attack in lobby. Got help from duty manager Jean Moise. He took me to my room, stayed with me, sent car to get my wife at nearby shops and called to check on me later. All staff great: bellmen Nino& Dan. Bar waitress Sara & breakfast guy Bill. A 4 star unique hotel, local icon,...

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Thank stephen w
Management response:

Thank you very much Stephen for those kind words to our team. It was our pleasure to assist you and we hope you feel better. Returning to our property as well as recommending us is the best compliment you could give us. Thank you for your feedback and we look forward to your next visit!!!! Kindest Regards, Jean Moise

Schenectady, New York
Reviewed 1 week ago NEW

Just returned from a stay here and it was very disappointing. The grounds, pool and beach are very nice, but the hotel is not well maintained and the staff was indifferent to our needs. We arrived having booked a king room with a view and were given a double. When we returned to the front desk, we were told that...

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1Thank jctraylor
Management response:

Thank you for taking the time to write your feedback in regards to your recent stay at our resort. We take our guest's feedback very seriously as we always strive to better our services and I sincerely apologize for the misunderstanding and your negative experience at check-in. We also do apologize that the room quality was not up to your...

Reviewed 1 week ago NEWvia mobile

Pierre was so helpful and kind. He remembered my name and was very attentive, despite the fact that it was a very busy week for the staff. The towels and chairs were very nice. The beach was the best!! Thanks Pierre! We had a great vacation at the Naples Grande.

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Thank Chris M
Management response:

Dear Chris, Thank you for your raving review!! It was great to hear that you have chosen our gem here in Naples and we hope to see you again!! If I can ever be of service, please don't hesitate to reach out. Sincerely, Jean Moise

Dallas,Texas
Reviewed 1 week ago

Our family of 4 stayed at the Naples Grande for 10 days last week for our spring break. This hotel is a high rise that is not exactly on the beach and is separated from the beach by a waterway and mangroves. There are two ways to get to the beach. Walk about 1/2 mile on the very nice and...

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1Thank catfight23
Management response:

Thank you very much for your review on our resort! We thank you for your patience with the trams, and we are ecstatic to hear about your experience at the beach, pool and the restaurant. Our team will be very happy to hear these kind words! We thank you for your loyalty and are looking forward to your next visit...

A TripAdvisor Member
1 review
Reviewed 1 week ago via mobile

What a great place to get away and relax! Pierre at the beach hut was amazing - he went out of his way to find us chairs and an umbrella right next to the water! His smile and gentle spirit are much appreciated - 1st class service! Dolphins swimming by...love being near the water and hearing the sound of the...

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Helpful?
Thank A TripAdvisor Member
Management response:

Thank you for your raving review!! It was great to hear that you have chosen our gem here in Naples and we hope to see you again!! If I can ever be of service, please don't hesitate to reach out. Sincerely, Jean Moise

Columbia, South Carolina
Reviewed 1 week ago

Had a great time at the Naples Grande. Had been there many years before and it has always been a wonderful place to stay. Very beautiful hotel and our room was spacious and overlooked the Naples Venetian Village and the beach. While there I dropped a special piece of jewelry down the sink. The hotel sent someone up (Liston) immediately...

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Thank RD123456789
Management response:

Thank you for taking the time to share your feedback with us. We are very happy to read the kind words and are happy that your jewelry was retrieved. Thank you for continuing to be a loyal guest of our resort and are looking forward to your next stay! Kindest Regards, Jean Moise

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Beachfront
  • Spa
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair access
Food & drink at the hotel
The Catch of the Pelican
The Catch of the Pelican
Cuisines: American, Seafood
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Naples Grande Beach Resort is Southwest Florida's insider secret for couples, families and business groups looking for an eco-smart beach retreat with panoramic views of the Gulf of Mexico. Set on 23 waterfront acres adjoining a 200-acre nature preserve and mangrove estuary, the resort is celebrated for its genuinely friendly staff who embody the highly hospitable philosophy of "The answer is yes; what's the question?" Inviting features include spacious guestrooms, suites and bungalows with private balconies or patios; same-floor meeting space and break-out rooms with floor-to-ceiling windows; energizing recreation, including championship golf, award-winning tennis and water sports on three miles of sugar sand beach; three signature pools, including one with a 100-foot water slide; a rejuvenating Naples Grande Spa and inventive dining options. It's also just a short stroll or bike ride on palm-lined streets to unique shops, restaurants and galleries. ... more   less 

Additional Information about Naples Grande Beach Resort

Address: 475 Seagate Drive, Naples, FL 34103-2413 (Formerly Waldorf Astoria Naples)
Location: United States > Florida > Southwest Gulf Coast > Naples > North Naples , Pelican Bay
Price Range: $205 - $545 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Naples Grande Beach Resort 4.5*
Number of rooms: 474
Reservation Options:
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Also Known As:
Waldorf Astoria Naples Hotel Naples
The Waldorf Astoria Collection Naples
Hotel Style:
#2 Top resorts Hotel in Naples
#5 On the Beach Hotel in Naples
#7 Spa Hotel in Naples
#9 Business Hotel in Naples
#10 Luxury Hotel in Naples
#11 Family Hotel in Naples
#13 Romantic Hotel in Naples
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Questions & Answers

Here's what travelers have asked, with answers from Naples Grande Beach Resort staff and other travelers.
108 questions
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Questions? Get answers from Naples Grande Beach Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“You can get a room with two balconies and they have fabulous views.”
 of 5 bubbles shelly1776, 3 days ago | Read review
“We overlook roofs of the property. We have not, however, spent much time in the rooms as the weather has been wonderful!”
 of 5 bubbles maggied00dle, 3 days ago | Read review
“High floors insist on gulf view”
 of 5 bubbles te0508, 3 days ago | Read review
“Ask for a higher floor for the best view.”
 of 5 bubbles catfight23, 1 week ago | Read review
“Avoid the cottages at all costs, they are in disrepair.”
  • Filthy Carpet in the cottages
  • Entryway to cottage
  • Filthy Carpet in the cottages
  • Broken back door to room
  • black mold and mildew growing behind the mirror
 of 5 bubbles , 1 week ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question