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Naples Grande Beach Resort

#15 of 59 Hotels in Naples
Certificate of Excellence
GreenLeadersPlatinum level
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Naples Grande Beach Resort
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1,752 Reviews from our TripAdvisor Community

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Showing 1,649: English reviews
Bowling Green
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Stayed at this property for 3 night during July 2016. At the same time we were there, the hotel hosted a Florida School Resource Officer (Police) Conventio. Therefore parking in the underground garages was horrible. There were hundreds of police cars there and every other guest in the hotel was toting a gun. The positives: - Very clean property and... More 

Helpful?
Thank ERAUEE
Donna C, Executive Office at Naples Grande Beach Resort, responded to this review

Dear ERAUEE; Thank you for sharing your comments with us. While it appears you did have a good time, and you felt our staff to be excellent you have expressed some concern with regarding to our underground parking garage and access via your room key. We are sorry to hear that you had issues with the parking gate opening and... More 

Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

As Florida weather would it greeted us with a rain storm as we approached the entrance. We noticed all of the bellman out under the drive thru entrance busily unloading vehicles and assisting everyone to get them and their belongings inside all while keeping them dry. This process was quick even though our group attending was around 400 with a... More 

Helpful?
Thank BSDWG
Donna C, Executive Office at Naples Grande Beach Resort, responded to this review

Dear BSDWG; Thank you for sharing your comments on this great site! It was wonderful to hear you had an enjoyable time with the conference and we hope that we will see you again. In the event you are returning to the area and you would like to rebook with us, please don't hesitate to reach out to me directly.... More 

Fort Myers, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW via mobile

We had a great experience at our staycation at the Naples Grande! The hotel staff was fun and nice at every point: from the coffee place to the front desk to room service. We would like to send out a special shout out to the spa staff who made our experience fabulous! We felt very special as we checked in... More 

Helpful?
1 Thank jtcastleberry
Donna C, Executive Office at Naples Grande Beach Resort, responded to this review

Thank you so much for your kind review. It was great to hear that you had a good experience specifically at the spa and we will be sure to share your compliments with Beth, Vada, Mike, Suzie and Diana! More 

St. Petersburg, Florida
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW via mobile

We planned on staying just one night at the Naples Grand Resort to just get away. We got a reservation through a third party, upon arriving at the resort we found that the third party reservation(hoteling.com) cancelled our reservation without any notification or reason. Dave, who helped us at the front desk, went above and beyond our expectations to smooth... More 

Helpful?
Thank JessieO81
Donna C, Executive Office at Naples Grande Beach Resort, responded to this review

Dear Jessie081; Thank you for taking the time to share your comments on this great site! It was great to hear you had such a good time and we were thrilled to hear that so many of our staff left such a positive impression. We hope to see you again and if I can be of service at any time,... More 

Port Orange, Florida
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 3 days ago NEW via mobile

Stayed at this resort for business purposes. Such a disappointment! Air conditioning did not work properly in the room and was never repaired. No direct elevator from the parking garage to your floor. The carpeting in the stairwell from the garage to the elevator area was filthy. Food was inaccurately prepared and very pricey for the quality. Wait staff were... More 

Helpful?
Thank Mary C
2 reviews
4 of 5 stars Reviewed 5 days ago NEW via mobile

We had previously stayed at this resort just after it changed from the Waldorf Astoria. They did a great job with the room renovations. Bathroom with shower and jacuzzi was nice. Now, we arrived a couple of hours early and based on prior reviews was expecting the early check in charge conversation, but that did not happen. So far so... More 

Helpful?
Thank clima37
Donna C, Executive Office at Naples Grande Beach Resort, responded to this review

Dear clima37; Thank you for sharing your comments with us. It was a shame to hear that your arrival experience and room confusion got you off to a rocky start but I was pleased to hear that our front office staff was able to resolve this and you were able to enjoy your visit. Nonetheless, we need to look into... More 

New Jersey
Level Contributor
28 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

Entering the expansive glass, chrome and marblesque lobby of The Naples Grand Hotel, I thought, "Oh, great, another big, loud tacky franchise." Once in our room, however, I was very pleasantly surprised by the tastefully appointed decor. The color scheme consisted of subtle and soothing hues of blue and cream; and the furniture was well maintained, comfortable, and contemporary in... More 

Helpful?
Thank PickyJerseyGirl
Donna C, Executive Office at Naples Grande Beach Resort, responded to this review

Thank you for sharing your comments on this great site. While it appears your stay was enjoyable, you had noted that you were disappointed with housekeeping service as it was too late in the day. We have a team on site throughout the day and we continue to clean rooms until the early evening. We do accept requests from guests... More 

Cooper City, Florida
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

i love this hotel extremely clean and everybody is really friendly!!!! kids had a blast in the pool and we managed to relax and have a great time we usually stay in the garden villas but this time stayed in the hotel room was great lots of space and extremely clean and comfortable!!!!

Helpful?
Thank mummyjojo3
Donna C, Executive Office at Naples Grande Beach Resort, responded to this review

Dear mummyjojo3; Thank you for your raving review! It was great to hear you had a great stay and we hope to see you again soon! Regards, Donna Cox More 

Fort Myers, Florida
1 review
5 of 5 stars Reviewed 5 days ago NEW

Good morning, I’m going to write a little bit so please be patient with me. I had such a great experience, I felt so welcomed, cared for, and appreciated. Upon our arrival our rooms weren’t ready, mind you, we were here just for a night and it was in celebration of my mom’s 45th birthday. Now without boring whoever is... More 

Helpful?
Thank Odaimism
Donna C, Executive Office at Naples Grande Beach Resort, responded to this review

Dear Odaimism; Thank you for sharing your comments with us! Please be assured I was in no way bored by your comments; in fact it was really humbling to read and I am just so happy that your Mum had such a great birthday after all she has been through. I am not sure who checked you in but we... More 

Darlington, United Kingdom
Level Contributor
387 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 173 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

A very nice hotel, but a little bit impersonal. Some of the staff not very talkative. The hotel is quite a distance away from the main part of Naples...around 5 miles. It has a nice pool area which was slightly spoilt by a really loud disco during the day!! Lovely big rooms, always kept nice and clean and tidy.

Helpful?
Thank Brian D
Donna C, Executive Office at Naples Grande Beach Resort, responded to this review

Thank you for sharing your comments on this great site. We were happy to hear that your overall stay was enjoyable but saddened to hear that some of our staff were not as engaging as you would expect. Please know that your comments do not fall on deaf ears and we will be sure to address this immediately. If I... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Beachfront
  • Room Service
  • Fitness Center with Gym / Workout Room
GreenLeadersPlatinum level
About the property
  • Wheelchair access
  • Beachfront
Food & drink at the hotel
The Catch of the Pelican
The Catch of the Pelican
Cuisines: American, Seafood
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Business Center with Internet Access
Official Description (provided by the hotel)
Naples Grande Beach Resort is Southwest Florida's insider secret for couples, families and business groups looking for an eco-smart beach retreat with panoramic views of the Gulf of Mexico. Set on 23 waterfront acres adjoining a 200-acre nature preserve and mangrove estuary, the resort is celebrated for its genuinely friendly staff who embody the highly hospitable philosophy of "The answer is yes; what's the question?" Inviting features include spacious guestrooms, suites and bungalows with private balconies or patios; same-floor meeting space and break-out rooms with floor-to-ceiling windows; energizing recreation, including championship golf, award-winning tennis and water sports on three miles of sugar sand beach; three signature pools, including one with a 100-foot water slide; a rejuvenating Naples Grande Spa and inventive dining options. It's also just a short stroll or bike ride on palm-lined streets to unique shops, restaurants and galleries. ... more   less 

Additional Information about Naples Grande Beach Resort

Address: 475 Seagate Drive, Naples, FL 34103 (Formerly Waldorf Astoria Naples)
Location: United States > Florida > Southwest Gulf Coast > Naples > North Naples , Pelican Bay
Price Range: $165 - $437 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Naples Grande Beach Resort 4.5*
Number of rooms: 474
Reservation Options:
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Also Known As:
Waldorf Astoria Naples Hotel Naples
The Waldorf Astoria Collection Naples
Hotel Style:
#2 Top resorts Hotel in Naples
#4 On the Beach Hotel in Naples
#7 Spa Hotel in Naples
#9 Luxury Hotel in Naples
#9 Business Hotel in Naples
#11 Family Hotel in Naples
#13 Romantic Hotel in Naples
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