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Best Western Naples Inn & Suites

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2329 9th Street N, Naples, FL 34103-4404
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (1020)
Room & Suite (407)
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Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 09/30/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 09/30/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#12 of 61 hotels in Naples
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders Gold level
The Best Western Naples Inn & Suites, located in the heart of Naples and one mile from breathtaking Gulf Beaches, is the ideal getaway for both romantic retreats and fun-filled family vacations. Guests will find friendly staff and unbeatable amenities at an affordable rate. The Best Western Naples Inn & Suites features lush gardens, tropical ponds, and waterfalls with two outdoor swimming pools and relaxing hot tubs. Unique among area hotels, this Naples resort is nestled within four acres of lush, botanical gardens that feature sculpted Koi fishponds, dazzling water features and whimsical sculptures. Each well-appointed guest room features flat-screen TVs with cable satellite and HBO®, DVD players, free movies, complimentary high-speed wireless internet access, a refrigerator, and microwave. Apartments are also available for rent and offer fully equipped kitchens. No matter which accommodation you choose, the Best Western Naples Inn & Suites offers a complimentary full breakfast in the courtyard each morning. Just outside the Best Western Naples Inn & Suites, guests will find themselves a short drive away from pristine white sand beaches - like Lowdermilk Park and Naples Pier. We offer a complimentary shuttle and bicycles to beach-goers from our hotel. Travelers also can enjoy championship golf courses, galleries, shopping, dining, and the famous Naples Zoo at Caribbean Gardens, all within a couple of miles of the hotel. To get away to an extraordinary Naples resort, book your stay at the Best Western Naples Inn & Suites today.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Free breakfast
Bicycle rental
Mini golf
Books, DVDs, music for children
Free shuttle or taxi services
Electric vehicle charging station
Parking
Wifi
Hot tub
Outdoor pool
Heated pool
Fence around pool
Breakfast buffet
Vending machine
Fax / photocopying
Non-smoking hotel
Outdoor furniture
Sun deck
Sun loungers / beach chairs
Sun umbrellas
24-hour check-in
24-hour front desk
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Room features
Air conditioning
Desk
Housekeeping
Private balcony
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Seating area
Separate dining area
Separate living room
Sofa
Telephone
Iron
Private bathrooms
Wake-up service / alarm clock
Dishwasher
Microwave
Oven
Refrigerator
Stovetop
Kitchenware
Flatscreen TV
DVD / CD player
Complimentary toiletries
Hair dryer
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Room types
Pool view
Non-smoking rooms
Suites
Family rooms
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Good to know
HOTEL CLASS
HOTEL STYLE
Value
Charming
Languages Spoken
English, Spanish
2,434Reviews60Q+A100Room tips
Traveler rating
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Popular mentions
bcampbell1979 wrote a review Oct 25
Temple, Pennsylvania5 contributions5 helpful votes
Have been visiting Best Western Inn and Suites for over 20 years and have always had a wonderful stay until last week. Upon checking in with Aunt and Uncle who were first time guests we did not fell very welcomed. I asked if beach shuttle was still available was told yes at 9 12 and 3 which next morning my Aunt and I went to the shuttle around 8:55 am and waited for 10 minutes and no one was there to drive us so she went to the office and a very nice man came out and was going to drive us when we were told that complimentary chairs and umbrellas were no longer available due to new owners and the shuttle would be out for service until Thursday. The chairs umbrellas and beach shuttle was always a great asset to my stay. So I go to the office on Thursday and ask about the beach shuttle and was told in a nasty way Best Western does NOT have to have a beach shuttle. Wednesday there were 2 couples in jacuzzi for at least 6 hours loud music playing drinking glass bottles of beer in the pool and smoking which was reported was other guests. Friday evening there was a birthday party going on with music blaring shouting fighting and a painting being taken off the wall and thrown down a two story balcony and broken glass in the parking lot. Saturday morning at check out the same rude young lady ask how my family's stay was and we said last couple days were horrible and young lady replied yeah people complained about the party but the person working then didnt feel comfortable saying something to them! Is there no management here? There was bottle caps beer bottles clothing and trash thrown from the balcony of the guest that destroyed picture outside. It was very sad to see how the resort looked during my stay; cigarette butts everywhere especially in mulch,koi pond at lower end of property was very dirty and the pool was not cleaned until our last day, my Aunt and I every day was taking leaves and debris out of the pool. The housekeeping and breakfast girls were very friendly and courteous and made us feel like home but you could see the were overworked. A beautiful tropical paradise which I visited several times a year now seems now seems like only a memory.
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Date of stay: October 2020Trip type: Traveled with family
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Tracy D wrote a review Mar 2020
Alberta, Canada68 contributions14 helpful votes
Hotel's Favorite
The Best Western Naples Inn & Suites is a great hotel to spend a holiday. We stayed one week in a suite. This is our second visit to this hotel. Such a wonderful hotel that makes you feel like you are in a tropical paradise. The staff are amazing. Hannah at the front desk is the best! Having the breakfast outside by the pool is great. The breakfast is good and the ladies that prepare the breakfast are so friendly and happy. Rooms are spotless. The suites are perfect for a longer stay. Both pools are very nice. The grounds are lush and green. Highly recommend staying here.
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Date of stay: February 2020
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Response from BWmanagement, Manager at Best Western Naples Inn & Suites
Responded Apr 21, 2020
Dear Valued Guest: Thank you very much for the wonderful review, it makes us very happy. We value your opinion, we will make sure to share your review with our most important asset our human talent, the staff. We are very fortunate to have Hannah at the front desk as well as the ladies at the breakfast area. We are looking forward to having you back for your third visit, please make sure to come back and stay with us soon. Best Regards! The Team at Best Western Naples Inn and Suites
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LMccF wrote a review Oct 21
Miami, Florida60 contributions3 helpful votes
One year ago in June I had a pleasant stay at this hotel. Until the morning we were leaving. I opened the door to find not only my truck but the whole row of vehicles covered with fire extinguisher spray. Not 500 miles on my new truck and it looked like it belonged in a dump. Kids during the night had a lot of fun. Cameras everywhere nobody saw anything. The management had a guy hose what would come off, off, I was left with having to get it detailed. I was offered one night for free at another visit. Now it’s October 2020 8 months of being inside we decided to go back and claim one free night plus two others we would pay for. Apparently this hotel is under new management. I did not get a night for free!!! So here comes the updated review. Someone needs to pressure clean the decorative stones/blocks. The bath tub has mold a little bleach would correct this. I was in the pool and the old man cleared his throat, I looked and said oh no he didn’t ....... oh but he did. The big hocker that came from deep within his throat was now in the pool. Guests were drinking beer and wine in the pool. There was a lady smoking. Loud music was being played. Nobody came from the office to do a check. 4 people spent well over 1 hour just sitting in the hot tub so nobody else could use it. (Social distancing). I didn’t say anything about the music because it was American music and not Latin. Signage that isn’t faded or hidden behind things might a grand solution and a physical body walking around enforcing bad things would be nice. I finally gave up and went back to the room. This hotel is going down hill fast. The TV is horrible with having to search the channels. That’s crazy.
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Date of stay: October 2020Trip type: Traveled with friends
1 Helpful vote
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jazzmeftlaud wrote a review Oct 6
Fort Lauderdale, Florida5 contributions
We have been staying the BW Naples inn and suites for years, multiple times a year with family and friends. This past year there have been many declines, in property upkeep, customer service, guest etiquette and management enforcement (lack of) of hotel policies. Typically each visit we would notice improvements on the property. We understand the property is under new management - and it shows- the decline is noticeable. Staff at check in were barely friendly.; didn't acknowledge our platinum status. Guests at the pools/hot tubs were smoking, leaving ashes on the deck, playing loud music, drinking out of glass bottles, well after midnight, all of which are listed on signs around the property as "no"s. However, no staff rounded the property to politely remind rude guests of the property rules. One kid had an RC boat in the pool zooming around while bathers were trying to enjoy the pool. Other young children were in the pool unsupervised, another got out of the pool and peed on the pool deck. Television options have been minimized also, very few channels. Too bad to see what was a beautiful well kept property, with friendly staff decline and allow bad behavior go to unnoticed and unspoken to.
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Date of stay: September 2020
1 Helpful vote
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Mark E wrote a review Sep 2020
1 contribution
I come about every other month with my family. Why did you change the cable tv? You used to have lots of Spanish speaking kids stations... now there are none... every time I visit your hotel is filled with Spanish speaking families with kids... please get those channels back... this is what we would be watching at your hotel...
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Date of stay: September 2020Trip type: Traveled with family
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PRICE RANGE
$92 - $297 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western naples hotel naples, best western naples inn and suites, naples best western
LOCATION
United StatesFloridaSouthwest Gulf CoastNaplesMoorings
NUMBER OF ROOMS
110
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Frequently Asked Questions about Best Western Naples Inn & Suites
Which popular attractions are close to Best Western Naples Inn & Suites?
Nearby attractions include Burlington Coat Factory (0.2 miles), GlowGolf (0.3 miles), and East West Fine Art (0.2 miles).
What are some of the property amenities at Best Western Naples Inn & Suites?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Best Western Naples Inn & Suites?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Best Western Naples Inn & Suites?
Guests can enjoy free breakfast during their stay.
Is parking available at Best Western Naples Inn & Suites?
Yes, free parking is available to guests.
What are some restaurants close to Best Western Naples Inn & Suites?
Conveniently located restaurants include Van Van Cuban Cafe, Fuse Global Cuisine, and Dorona Naples.
Are there opportunities to exercise at Best Western Naples Inn & Suites?
Yes, guests have access to a pool during their stay.
Which languages are spoken by the staff at Best Western Naples Inn & Suites?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Best Western Naples Inn & Suites?
Many travelers enjoy visiting Naples Historical Society's Historic Palm Cottage (3.0 miles).
Is Best Western Naples Inn & Suites accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.