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BEST WESTERN Naples Plaza Hotel

Traveler (160)
360
Panoramas (47)
Room & Suite (256)
Certificate of Excellence

About

#29 of 60 hotels in Naples
Location
Cleanliness
Service
Value
Certificate of Excellence
Property amenities
Pool
Free High Speed Internet (WiFi)
Free parking
Spa
Breakfast included
Fitness Center with Gym / Workout Room
Banquet Room
Business Center with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Self-Serve Laundry
Wheelchair access
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Room features
Air conditioning
Microwave
Refrigerator in room
Family Rooms
Kitchenette
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Business
Hotel links
Visit hotel website
Hotel deals
795Reviews
6Q+A
88Room tips
Traveler rating
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Popular mentions
The hotel is great, clean and comfortable, the location is ok and this property could easily get a five solid star. The breakfast is major issue and is in need of a major quality control by the management and the local authorities (sanitation included) and is one of the worst I ever had with flying colors. The eggs, the ashbrowns were served cold. One of the two ladies handling the breakfast area brought a tray full of egg omlets and ashbrowns from the kitchen and transfered them from one recipient to another with her bare hands (no gloves). The breads and bagles served were old. I really hope the management of this hotel do something about the quality control of the breakfast. It is a property with a great potential but after what I saw on Sunday June 23 2019 at 9:05 am. I can assure that this property will not be on my list while visiting Naples.
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Hotel's Favorite
We recently stayed at this hotel while visiting friends in the area. The hotel was easy to find and close to a major highway. We arrived early and checked in at 1pm. We had previously requested a room close to elevator (mobility issues). Our room was very close but we did not hear any mechanical sounds. The room itself was spacious and had a mini-fridge, microwave and coffee maker as well as a bar sink. This is preferable to having the coffee maker in the bathroom. There was a full closet and the bathroom was well equipped. There was a balcony overlooking the pool. Again, soundproofing is very good and unless we opened the doors, we couldn't hear any pool noise. Breakfast was probably one of the best we have experienced. We were there for 3 mornings. There were different hot entrees each day. There were 2 waffle makers and a pancake maker. There was plenty of tables. I was impressed.
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Response from Yessica6400, Manager at BEST WESTERN Naples Plaza Hotel
Responded Mar 25, 2019
Thank you for the great review of your recent stay with us! It is really appreciated. We are happy that you enjoyed our hot breakfast, and we hope to serve you again whenever your travels bring you back to Naples.
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there were 4 of us visiting family. we did not use the facility except to eat breakfast and sleep. it was clean, the staff was great. they are helpful with directions and seemed eager to please. would stay there again. if you are there to hit the beaches etc, then it is a drive and you ought to look closer to the beach..but that will cost more too.. decent breakfast and big open room to eat in.
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Parking lot is dark and you have to walk a ways to get to the front entrance only way to access the hotel. Hallways are dirty Guests allowed to party until all hours of the night. Under age kids in pool unattended. Over capacity pool bathers
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Review collected in partnership with Best Western
Response from Yessica6400, Manager at BEST WESTERN Naples Plaza Hotel
Responded 2 weeks ago
Thank you for taking the time to share your experience. We apologize for any issues or inconveniences you may have experienced at our property.
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My over all experience with Best Western was very good. Kinda loud with a soccer team being there, but we understood and dealt with it. Our kids are our future, although the coaches didnt have very good control over their loud and rough housing in the pool. We had little one there ages 6 to 10 and had to keep a close eye. One young man didnt pay attention to my grand daughter and pushed her under the water. Should have been more supervision on the coaches and parents part with that large of a group
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Review collected in partnership with Best Western
Previous
PRICE RANGE
$85 - $187 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western naplesnaples best western
FORMERLY KNOWN AS
Naples Plaza Hotel
LOCATION
United StatesFloridaSouthwest Gulf CoastNaples
NUMBER OF ROOMS
240
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