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Holiday Inn Express & Suites Naples Downtown - 5th Avenue

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1785 Fifth Avenue South, Naples, FL 34102
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$121
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Free cancellation until 10/02/22
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Traveler (266)
Room & Suite (241)
Videos (1)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
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What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 11/20/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Holiday Inn Express & Suites Naples Downtown - 5th Avenue
Updated 11/20/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#17 of 57 hotels in Naples
Location
4.4
Cleanliness
4.5
Service
4.5
Value
4.4
Travelers' Choice
Stay in the Heart of Downtown Naples, Florida Come discover Downtown 5th Avenue South in Naples, Florida. Home to upscale shopping, spas, one-of-a-kind gifts, artwork, home décor, fine dining, and entertainment. Our stylish Holiday Inn Express is only a mile from Downtown Naples and the beautiful Naples beaches. Enjoy a day in the Florida sun as you relax at Lowdermilk Park, Naples Pier, or charter a fishing trip. Take in the beauty of nature and wildlife at the Naples Botanical Garden or the Naples Zoo at Caribbean Gardens. Do not miss out on a chance to grab a tee time at one of the many local golf courses. You will find the well renown Tiburón Golf Club, home to LPGA Tour's CME Group Tour Championship and the PGA TOUR's QBE Shootout, only ten minutes from our Naples hotel. Relax in comfort with our spacious accommodations and comfortable suites. Enjoy the view with a balcony room. Take in the modern decor of our Naples hotel.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Business Center with Internet Access
Conference facilities
Baggage storage
Parking
Wifi
Hot tub
Pool / beach towels
Outdoor pool
Heated pool
Fence around pool
Breakfast available
Breakfast buffet
Banquet room
Meeting rooms
Convenience store
Newspaper
Non-smoking hotel
Outdoor furniture
Sun loungers / beach chairs
Sun terrace
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Room service
Safe
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Modern
Languages Spoken
English, Spanish, Portuguese
869Reviews24Q+A100Room tips
Traveler rating
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Most Recent
Christopher A wrote a review Jul 2022
2 contributions1 helpful vote
Screwed up our reservation. Woudl not change it no matter what we did. Manager says HI Corporate has to do it, HI Corporate says the hotel has to do it. The manager is probably the most dense person I have ever met. She has as much business running a hotel as she does walking dogs. The screw up cost us $260. I have parted ways with HI after a 24 year loyalty. DEAD TO ME! Awful hotel! Awful Management! Awful Experience. Went 200 west and stayed at the Bayfron Inn on 5th. Cheaper, better location and much nicer. DO NOT FALL FOR THE NAPLES HI SCAM! Be careful!
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Date of stay: January 2022
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from IHG Service, Other at Holiday Inn Express & Suites Naples Downtown - 5th Avenue
Responded Aug 5, 2022
Hello Winea1936, We appreciate your trust in choosing our hotel for your travel needs and being a valued IHG® One Rewards member! We aim to make sure that we always live up to, if not surpass, our guest expectations. I'm sorry to hear about the issues you encountered during your visit. I went ahead and let the hotel management know of your views so they could take swift measures to avoid a repeat of the situation. To follow up, I also sent you a private message to get more details. Hoping that you'll give us another chance to win you over! Best, Jonathan A Case Manager IHGService
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
nj07208 wrote a review Jul 2022
Miami21 contributions20 helpful votes
Hotel's Favorite
So disappointed that we only were there for one night! It's just a great stay at a very fair rate. The front desk staff were friendly and welcoming. The room was clean. The great breakfast was quite the surprise. It easily rivaled a Denny's breakfast with the make-your-own pancake machine. The young lady restocking breakfast was very friendly as well. The pool area and hot tub area is fantastic, lots of chairs and tables. We made the short trek over from Broward County and this will be my go-to hotel in Naples.
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Date of stay: July 2022
Rooms
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Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Monica wrote a review Jul 2022
Miami, Florida1 contribution
Excellent front desk Meilyn was very nice. Super clean room and bathroom Breakfast was well served and they have different choices. Convenient free Tesla chargers Location was good near the 5th Ave restaurants, tin city and the beach. I will totally recommend it.
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Date of stay: July 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Indira M wrote a review Jul 2022
1 contribution
Pleasant stay and surprisingly comfortable beds. The only downfall is the AC unit makes a lot of noise but overall the hotel is at a convenient location and they even have a nice breakfast option in the morning.
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Date of stay: July 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Billy660 wrote a review Jul 2022
Quakertown, Pennsylvania17 contributions21 helpful votes
I have stayed at 100 or more holiday inns over the course of 30 years. When I checked in I noticed there was a general lack of hospitality, no pleasant greeting etc. we did arrive early and were advised our room would not be ready for a few hours. That’s ok except for the fact that we checked back in a few hours and we’re told by another that they do not do early check in. This was another first as apparently it had nothing to do with room availability. Finally we got our room and all was ok. After leaving and returning to the property several times upon one of our returns a woman blocked our path and asked us if she could help us. I replied no thanks just heading back to our room she then asked my room number. I provided it and then she asked my name. This is the first such experience for me. I returned to the desk 5 minutes later to ask another question and she literally asked me the same question again. Had not even checked my room # or name. I had to provide the same info again. I felt as if she was either a little unstable or was being difficult on purpose. I suggested that this was highly unusual and a little Un professional and she told me that she can do anything she wants because she is the manager. She had an edgy attitude and I felt Very I welcomed. I will not hold it against the chain but will NEVER BOOK THIS PROPERTY AGAIN. !!
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Date of stay: July 2022Trip type: Traveled with family
Room Tip: Book the la Quinta next door Similar price
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from IHG Service, Other at Holiday Inn Express & Suites Naples Downtown - 5th Avenue
Responded Jul 16, 2022
Hi Billy660, It's a delight for us to host your stay. We appreciate you for choosing the IHG® Hotels and Resorts properties as your travel partner. Thank you for sharing your experience. I am sorry to learn what happened during your stay. I've shared your feedback with our management team as a reference for improvements needed. I've also sent you a private message to discuss this further. I hope to get another chance to host your next visit as we promise to make the value of your experience worth it for all the right reasons. Yours in hospitality, Jeraldine R. Case Manager IHG Service
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Evan wrote a review Jun 2022
1 contribution
Great little spot for the night. It is close to downtown and has a great breakfast in the morning. We had been upgraded at checkin and the room was great. Had a little kitchenette and living room. The bar down by the pool is a cool little spot as well.
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Date of stay: June 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Explorer637550 wrote a review Jun 2022
4 contributions
NEVER stay there they double charge me. Never Never Again Stay in a place that try to stole my money. I book my reservation by booking and is already paid and guess what they double charge me 😡 the Customer Representative in the front desk when I check out don’t prest attention and unfortunately doble charge me that’s not Aceptable. I want to stay in November but never going to used a Hotel that double charge Me.
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Date of stay: June 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from IHG Service, Other at Holiday Inn Express & Suites Naples Downtown - 5th Avenue
Responded Jun 28, 2022
Hi Explorer637550, Thank you for your review and for choosing our Holiday Inn Express Naples Downtown - 5th Avenue for your accommodation needs. We're committed to providing you with the best overall experience. I'm sorry about the situation encountered during your stay. I brought this up to our local management's attention. I'm confident that the necessary actions will be taken to ensure better service. I also sent you a private message discussing this further. We're grateful to have you as one of our valued guests. We look forward to seeing you again on your future trips! Safe travels, Jomar M. Case Manager IHGService
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Erika H wrote a review Jun 2022
Maineville, Ohio5 contributions3 helpful votes
My husband and I stayed here for three nights, it is close to beaches, restaurants, shopping, anything you want to do, the room was clean spacious and staff was friendly. We loved the pool, the temperature was perfect and they had a bar out there that’s open in the evenings
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Date of stay: June 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Howard K wrote a review Jun 2022
Miami Beach, Florida2 contributions
This Holiday Inn far surpassed all expectations, The price was on the low-mid side of accommodations in Naples, but not the experience we had. The hotel is very clean and pleasant. The room with two queen beds was updated and spacious. It had more than enuf towels and connections for our devices. Plus, a nice breakfast was included. I highly recommend this hotel.
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Date of stay: June 2022
Value
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Room Tip: Pool view was quiet and pleasant
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Fearless730805 wrote a review Jun 2022
4 contributions
We loved our stay! Room was very clean, we had everything we needed! We stayed 4 nights and we had excellent customer service. I would recommend to anyone who is looking for a place to stay in Naples!! We will stay there again!!
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Date of stay: June 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
$127 - $234 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
fairfield inn and suites naples downtown hotel naples, fairfield inn naples, fairfield naples, naples fairfield inn
LOCATION
United StatesFloridaSouthwest Gulf CoastNaples
NUMBER OF ROOMS
124
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Frequently Asked Questions about Holiday Inn Express & Suites Naples Downtown - 5th Avenue
Which popular attractions are close to Holiday Inn Express & Suites Naples Downtown - 5th Avenue?
Nearby attractions include Naples Depot Museum (0.7 miles), Tin City (0.5 miles), and Coral Cay Adventure Golf (0.4 miles).
What are some of the property amenities at Holiday Inn Express & Suites Naples Downtown - 5th Avenue?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Holiday Inn Express & Suites Naples Downtown - 5th Avenue?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Holiday Inn Express & Suites Naples Downtown - 5th Avenue?
Guests can enjoy free breakfast during their stay.
Is parking available at Holiday Inn Express & Suites Naples Downtown - 5th Avenue?
Yes, free parking is available to guests.
What are some restaurants close to Holiday Inn Express & Suites Naples Downtown - 5th Avenue?
Conveniently located restaurants include EJ's Bayfront Cafe, Stoney's Steakhouse, and Tavern On The Bay.
Are there opportunities to exercise at Holiday Inn Express & Suites Naples Downtown - 5th Avenue?
Yes, guests have access to a pool and a fitness center during their stay.
Is Holiday Inn Express & Suites Naples Downtown - 5th Avenue located near the city center?
Yes, it is 0.9 miles away from the center of Naples.
Are any cleaning services offered at Holiday Inn Express & Suites Naples Downtown - 5th Avenue?
Yes, dry cleaning and laundry service are offered to guests.
Does Holiday Inn Express & Suites Naples Downtown - 5th Avenue offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Holiday Inn Express & Suites Naples Downtown - 5th Avenue?
The staff speaks multiple languages, including English, Spanish, and Portuguese.